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EricDress has a rating of 2.4 stars from 1,759 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about EricDress most frequently mention customer service, full refund, and order number problems. EricDress ranks 87th among Women's Clothing sites.
This company does not typically respond to reviews
Dear Ericdress, My dress came today. OH MY GOD it's beautiful! I'm stunned. I'm over the moon. Your seamstresses are really good. I sew professionally at times, so I can understand the hard work and the hours they put in. The detail and perfect seams even at difficult spots! Thank you for handling my utter anxiety, thank you for shipping so quickly. Your company answered me everytime. That alone was very reassuring. This is amazing quality at a perfect price. This dress was worth every single penny! Your customer service reps are professional under pressure and face very timely responses to questions. I will leave fabulous reviews anywhere you wish, and I will recommend your company to everyone. Thanks again, One very happy bride, April
Ordered a hunting ladder stand for $48.50. Received confirmation of my order but no tracking. Followed up, they said it would ship shortly. Sent numerous follow-ups - got a "tracking # USPS" it did show step by step movements of the item. Then it showed delivered - NOT SO - they claim -"delivered to your post office" - NOT SO - When I tracked the number on the USPS site - "number was assigned but never used" Continued to email them - now - NO Response to my many email requests. I was taken for a ride...not a free one! My P.O. Is *******133505920
Very beautifull dress amazing look.The dress is way shinier than I thought it would be. It's still pretty.
I made a significant order for 16 shoes with Eric Dress and I was so disappointed. The first 3 shoes arrived and the first one had 42 written on it. China 42 is supposed to be UK 6.5 but the shoes were in reality a UK size 8. I tried insoles but this can never help as the shoes are way too big for me. The next batch of 7 shoes were hurriedly manufactured and of the poorest quality you can imagine. The advert said leather' but none of the shoes were leather. The finishing was extremely bad and I have attached some photos. The sad thing is this Eric Dress takes photos from other sellers and advertises them as theirs. In manufacturing, they never get it right. The next batch of 8 is yet to arrive even though I made a payment on 23.08.2018. It is now 1. 10. 2018 and Eric Dress have not been able to give me a satisfactory explanation for the delay. I asked for the process for making a review and the Customer Care Team either didn't respond or tried to fob me off and addressed every issue but the question I was asking: How do I make a review? To say that I'm disappointed is an understatement. I was to attend a wedding and this is long gone now. I missed the wedding. The quality of the shoes are a huge let down as UK has shoes of the best quality so it was a wasted venture buying from Eric Dress. I saw bad reviews about Eric Dress but thought I should give the company s chance but even the bad reviews have not persuaded Eric Dress staff to try and address customers complaints/ concerns by making changes. I made strenuous efforts to bring my observations to ERIC DRESS BUT if is obvious that ERIC DRESS has no understanding of the concept of customer care as the staff have failed me in every way
Thanks
The beads are hanging from my dress. The company offer me 20.the dress smells strong. The material is cheap looking. Bad choice for a wedding dress.
Tip for consumers:
The return policy is a scam.
Products used:
Dress
I ordered about 5 dresses from ericdress and i got it on time. Ericdress is one of the best company to buy fashion products. I recommended A+++
Well I'm a size 11 so I order xxl and everything fits perfect I like the things I have ordered so far. Normally come in 5 days
My dress is exquisite - would easily be a $500+ gown in the U.S. I am 5'10" size 14 US and ordered a size 16 - which fits perfectly!
I ordered this coat and received a blanket with a hood purchased on thanksgiving and received it January 20 $#*!ing scam 135.00 for this $#*!
I love the organized layout and the convenience of shopping here. Also lovely brands and great deals on stuff with good quality!
I've got my top and that is the best top I have ever owned, fits well, washes well. Value for money also.
I will recommend ericdress.com to people in the future and will definitely be buying from you again. Thank You. Very happy customer.
I wanted to order something from here but I looked up on Google to see if it was a trusted site.im reporting to trilogy media.
The Dress is so so beautiful! The was that it has been made, is my goodness! So amazing, Big thanks to the person who made it
From my experience, I wanna say that Ericdress actually has good service and that's beyond my discription.
I love my dress, everything a wedding dress should have. Beading, Appliques and looks beautiful on. What a great deal, could not be happier.
Thanks for boots, they have arrived, very beautiful and comfortable. I will suggest to my friends as well. Your service is very good and very quick!
I loved the design and color when I place order, now my dress is here it is exactly the same as your website showed, thank you.
Well what can I say... Just thrilled with my boots, so have now ordered a pair for my boyfriend. Great to have a Aussie made product.
For a leather bag with a feminine design I would have expected it to be more expensive. Having got it for 101 bucks was an achievement.
" I just received my new boots after less than a week after I ordered them. That's fantastic and do I have to say that they fit perfect. :) Thanks! "
I ordered a dress for my daughter's prom and was concerned whether it would arrive in time. It did and was beautiful with no alterations needed.
I told them how urgent it was and paid for expedited shipping. I received it in 8 days. Allowing me to use it for a high school batch mates reunion.
Very slim looking. Love this shirt! Excellent style. Would recommend to all my friend. It worth the wait. Seems to take forever to get it shipped.
I bought a blouse in June 2/20.
The estimate date was 10 day. I haven't received it yet. I sent email nobody give me a information.
Gain trust and grow your business with customer reviews.
ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.
With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.
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