• EricDress

EricDress

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Overview

EricDress has a rating of 2.4 stars from 1,759 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about EricDress most frequently mention customer service, full refund, and order number problems. EricDress ranks 87th among Women's Clothing sites.

  • Service
    588
  • Value
    573
  • Shipping
    581
  • Returns
    444
  • Quality
    551

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
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Negative
7
231
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How would you rate EricDress?
Top Positive Review

“Super Quality and Customer Service”

April K.
6/23/21

Dear Ericdress, My dress came today. OH MY GOD it's beautiful! I'm stunned. I'm over the moon. Your seamstresses are really good. I sew professionally at times, so I can understand the hard work and the hours they put in. The detail and perfect seams even at difficult spots! Thank you for handling my utter anxiety, thank you for shipping so quickly. Your company answered me everytime. That alone was very reassuring. This is amazing quality at a perfect price. This dress was worth every single penny! Your customer service reps are professional under pressure and face very timely responses to questions. I will leave fabulous reviews anywhere you wish, and I will recommend your company to everyone. Thanks again, One very happy bride, April

Top Critical Review

“Never Received the Item”

Thomas J.
9/30/24

Ordered a hunting ladder stand for $48.50. Received confirmation of my order but no tracking. Followed up, they said it would ship shortly. Sent numerous follow-ups - got a "tracking # USPS" it did show step by step movements of the item. Then it showed delivered - NOT SO - they claim -"delivered to your post office" - NOT SO - When I tracked the number on the USPS site - "number was assigned but never used" Continued to email them - now - NO Response to my many email requests. I was taken for a ride...not a free one! My P.O. Is *******133505920

Reviews (1,759)

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Reviews that mention popular keywords

customer service (260) eric dress (94) return policy (34) wedding dress (51) order number (34) return address (17) prom dress (25)
Thumbnail of user charlynm
Taiwan (Province of China)
1 review
0 helpful votes
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February 8th, 2015
Verified purchase

Well surprised with the quality of the fabric used, Happy to have been served well by the site. Thanks.

Thumbnail of user jennak6
Kenya
1 review
2 helpful votes
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November 19th, 2014

Thank you eric dresses I received my dress today and I am delighted with my purchase and your service.

Service
Value
Returns
Quality
Thumbnail of user ranaa5
Egypt
1 review
0 helpful votes
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January 18th, 2016
Verified purchase

It is good to shop with eric dress and they provide good customer service and they r available to answer your inquiry

Thumbnail of user joannae1
Kenya
4 reviews
9 helpful votes
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March 9th, 2015
Verified purchase

It was the exact dress and size I ordered. I will refer to all my friends. I had ordered a dress for my sister.

Thumbnail of user brendaa12
Florida
1 review
7 helpful votes
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October 11th, 2014

Very bad material. Not close to what I was expecting. The size was not what It was listed it is actually many sizes smaller.

Tip for consumers:
It is a rip off. Stay away. I wish I had seen all the reviews before I started buying.

Thumbnail of user oliveb1
North Carolina
2 reviews
2 helpful votes
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December 1st, 2014

I attended my yearly convention. I bought this formal dress on ericdress.com website. The prom dress was really amazing. The dress was so authentic.

Service
Value
Shipping
Thumbnail of user inesd2
Portugal
1 review
1 helpful vote
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June 9th, 2016
Verified purchase

I bought a necklace and earrings from ericdress. The quality is really good and the items are just like the pictures. The service was really good!

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Thumbnail of user anthonyb70
Texas
2 reviews
1 helpful vote
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November 14th, 2014

Today I get my order, it was the first order from the site ericdress.com, and I got to tell I like it and will ordering in the future

Service
Value
Shipping
Quality
Thumbnail of user mihaelam2
Romania
3 reviews
0 helpful votes
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June 5th, 2016
Verified purchase

Judging the report quality-price i think they are ok.
They have ok products, the delivery it's not problematic.

Thumbnail of user suzik
Bosnia and Herzegovina
1 review
1 helpful vote
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November 30th, 2015
Verified purchase

I was satisfied with how fast the order was shipped and the quality of the material. I would recommend this site.

Thumbnail of user floraj2
Texas
2 reviews
0 helpful votes
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December 23rd, 2014
Verified purchase

Got the top shortly after I bought it and it as usual is no disappointment. I love it, very chic very satisfied. Great purchase as usual.

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Value
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Thumbnail of user mrsp
Arizona
1 review
1 helpful vote
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July 23rd, 2014

ZERO STARS! HORRIBLE DISHONEST SELLER! They sent an entirely different dress than the one I ordered and refused to acknowledge the error. Instead, they tried to convince me to keep the hideous dress they sent telling me that I would "be more beautiful" in the one they sent vice the dress I ordered. I went through several disputes via paypal and in the end ericdress wanted me to pay the shipping to return the dress before refunding me. I refused to pay the shipping as I no longer trusted them to refund me for the shipping or the dress. They would not send me a shipping label. And they even went so far as to remove the pictures of the dress I ordered from the site. My guess is they did not even have the correct dress in stock and instead of notifying me, they decided to just send an entirely different dress as a replacement. In the end I had a disgustingly ugly dress which was poorly altered, out $248 and had to purchase another dress for the Marine Corps Ball and after the alterations I spent another $200. GRRRRRRR! Do yourself a favor and buy American! Don't trust the chinamen at ERICDRESS! DIRTY CROOKS.

Thumbnail of user ericdresse
ericdress e. – EricDress Rep

. Dear friend,
I'm sorry that you have met this kind of trouble. I can make sure that my workmates are active to sovle your problems. Could you please give me your order number so that I can check it? I will contact you after I communicate with my workmates for your order.
You may write to me here:service@ericdress.com or reviews@ericdress.com
I will make sure that our service manager contact you for details.
Thank you so much for your feedback.
Ericdress

Thumbnail of user richelleb
Georgia
1 review
1 helpful vote
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March 14th, 2015
Verified purchase

The shirt was cheap and the logo was well designed. The material is also soft and quality. Thanks Eric Dress...

Thumbnail of user andersona5
Illinois
1 review
0 helpful votes
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July 7th, 2014

The delivery is fast and the dress is so beautiful.Not only these, the design is good and it is the same as the pictures show. I really love my dress

Thumbnail of user belonof
Japan
2 reviews
5 helpful votes
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October 13th, 2014

Good website I have met, its services is good, but the logistics is not so good, but it doesn't matter. The goods is good, that is ok

Service
Value
Quality
Thumbnail of user rosangelp
Florida
2 reviews
4 helpful votes
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November 24th, 2017

My dress was as beautiful as I expected. I love my wedding pictures and everyone was enchanted with my dress. Thank you! :)

Thumbnail of user anniqad
Denmark
1 review
7 helpful votes
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January 25th, 2016
Verified purchase

Most of the items is in god quality and the design is lovely and the Color always correct with the photos...

Thumbnail of user marvaw
Estonia
3 reviews
0 helpful votes
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December 28th, 2015

Thank you Ericdress, I received the dresses.The watermelon color is so nice. I love the color and I love the dresses.

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Value
Shipping
Returns
Quality
Thumbnail of user sandram48
Florida
2 reviews
2 helpful votes
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December 25th, 2014
Verified purchase

The stripes on the upper place of the t-shirt not on a perfect line. Therefore the quality of the material perfect and perfect fit

Service
Value
Shipping
Returns
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Thumbnail of user lluviam
Kentucky
1 review
1 helpful vote
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April 27th, 2015

After I post my review in this webside I got several answers and got my order a week after. Love the dresses but only 1 out off 3 fit me.

Thumbnail of user donnak17
Korea (Republic of)
2 reviews
2 helpful votes
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December 19th, 2014
Verified purchase

Looks exactly like the image! Wonderful fit and length! Highly recommend Ericdress to all my friends&family :)

Service
Value
Shipping
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Quality
Thumbnail of user marilyns24
Florida
1 review
1 helpful vote
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August 18th, 2015
Verified purchase

Pleased with the excellent customer service from Gem at Epic dress. She was very honest, fast and helpful in expediting our order #*******

Thumbnail of user eleanorm5
United Kingdom of Great Britain and Northern Ireland
2 reviews
1 helpful vote
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August 3rd, 2015

Stunning dress and gorgeous fitting:-) also terrific customer service support:-) thankyou once again.

Thumbnail of user perism1
Utah
1 review
0 helpful votes
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June 30th, 2015

The promptness in delivering is highly commendable and they are well stocked. I enjoyed my experience.

Thumbnail of user bonnieb40
Georgia
2 reviews
2 helpful votes
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December 15th, 2014
Verified purchase

I have never had a bad experience ordering from this site. Orders always arrive on time with no problems and the website has great deals.

Service
Value
Shipping
Returns
Quality

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From the business

ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.

With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.

Company Representative

Thumbnail of user ericdresse
ericdress e.
Typically does not respond to reviews

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