EricDress has a rating of 2.4 stars from 1,759 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about EricDress most frequently mention customer service, full refund, and order number problems. EricDress ranks 87th among Women's Clothing sites.
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Dear Ericdress, My dress came today. OH MY GOD it's beautiful! I'm stunned. I'm over the moon. Your seamstresses are really good. I sew professionally at times, so I can understand the hard work and the hours they put in. The detail and perfect seams even at difficult spots! Thank you for handling my utter anxiety, thank you for shipping so quickly. Your company answered me everytime. That alone was very reassuring. This is amazing quality at a perfect price. This dress was worth every single penny! Your customer service reps are professional under pressure and face very timely responses to questions. I will leave fabulous reviews anywhere you wish, and I will recommend your company to everyone. Thanks again, One very happy bride, April
Ordered a hunting ladder stand for $48.50. Received confirmation of my order but no tracking. Followed up, they said it would ship shortly. Sent numerous follow-ups - got a "tracking # USPS" it did show step by step movements of the item. Then it showed delivered - NOT SO - they claim -"delivered to your post office" - NOT SO - When I tracked the number on the USPS site - "number was assigned but never used" Continued to email them - now - NO Response to my many email requests. I was taken for a ride...not a free one! My P.O. Is *******133505920
Well surprised with the quality of the fabric used, Happy to have been served well by the site. Thanks.
Thank you eric dresses I received my dress today and I am delighted with my purchase and your service.
It is good to shop with eric dress and they provide good customer service and they r available to answer your inquiry
It was the exact dress and size I ordered. I will refer to all my friends. I had ordered a dress for my sister.
Very bad material. Not close to what I was expecting. The size was not what It was listed it is actually many sizes smaller.
Tip for consumers:
It is a rip off. Stay away. I wish I had seen all the reviews before I started buying.
I attended my yearly convention. I bought this formal dress on ericdress.com website. The prom dress was really amazing. The dress was so authentic.
I bought a necklace and earrings from ericdress. The quality is really good and the items are just like the pictures. The service was really good!
Today I get my order, it was the first order from the site ericdress.com, and I got to tell I like it and will ordering in the future
Judging the report quality-price i think they are ok.
They have ok products, the delivery it's not problematic.
I was satisfied with how fast the order was shipped and the quality of the material. I would recommend this site.
Got the top shortly after I bought it and it as usual is no disappointment. I love it, very chic very satisfied. Great purchase as usual.
ZERO STARS! HORRIBLE DISHONEST SELLER! They sent an entirely different dress than the one I ordered and refused to acknowledge the error. Instead, they tried to convince me to keep the hideous dress they sent telling me that I would "be more beautiful" in the one they sent vice the dress I ordered. I went through several disputes via paypal and in the end ericdress wanted me to pay the shipping to return the dress before refunding me. I refused to pay the shipping as I no longer trusted them to refund me for the shipping or the dress. They would not send me a shipping label. And they even went so far as to remove the pictures of the dress I ordered from the site. My guess is they did not even have the correct dress in stock and instead of notifying me, they decided to just send an entirely different dress as a replacement. In the end I had a disgustingly ugly dress which was poorly altered, out $248 and had to purchase another dress for the Marine Corps Ball and after the alterations I spent another $200. GRRRRRRR! Do yourself a favor and buy American! Don't trust the chinamen at ERICDRESS! DIRTY CROOKS.
The shirt was cheap and the logo was well designed. The material is also soft and quality. Thanks Eric Dress...
The delivery is fast and the dress is so beautiful.Not only these, the design is good and it is the same as the pictures show. I really love my dress
Good website I have met, its services is good, but the logistics is not so good, but it doesn't matter. The goods is good, that is ok
My dress was as beautiful as I expected. I love my wedding pictures and everyone was enchanted with my dress. Thank you! :)
Most of the items is in god quality and the design is lovely and the Color always correct with the photos...
Thank you Ericdress, I received the dresses.The watermelon color is so nice. I love the color and I love the dresses.
The stripes on the upper place of the t-shirt not on a perfect line. Therefore the quality of the material perfect and perfect fit
After I post my review in this webside I got several answers and got my order a week after. Love the dresses but only 1 out off 3 fit me.
Looks exactly like the image! Wonderful fit and length! Highly recommend Ericdress to all my friends&family :)
Pleased with the excellent customer service from Gem at Epic dress. She was very honest, fast and helpful in expediting our order #*******
Stunning dress and gorgeous fitting:-) also terrific customer service support:-) thankyou once again.
The promptness in delivering is highly commendable and they are well stocked. I enjoyed my experience.
I have never had a bad experience ordering from this site. Orders always arrive on time with no problems and the website has great deals.
ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.
With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.
. Dear friend,
I'm sorry that you have met this kind of trouble. I can make sure that my workmates are active to sovle your problems. Could you please give me your order number so that I can check it? I will contact you after I communicate with my workmates for your order.
You may write to me here:service@ericdress.com or reviews@ericdress.com
I will make sure that our service manager contact you for details.
Thank you so much for your feedback.
Ericdress