• EricDress

EricDress

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Overview

EricDress has a rating of 2.4 stars from 1,759 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about EricDress most frequently mention customer service, full refund, and order number problems. EricDress ranks 87th among Women's Clothing sites.

  • Service
    588
  • Value
    573
  • Shipping
    581
  • Returns
    444
  • Quality
    551

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
7
231
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How would you rate EricDress?
Top Positive Review

“Super Quality and Customer Service”

April K.
6/23/21

Dear Ericdress, My dress came today. OH MY GOD it's beautiful! I'm stunned. I'm over the moon. Your seamstresses are really good. I sew professionally at times, so I can understand the hard work and the hours they put in. The detail and perfect seams even at difficult spots! Thank you for handling my utter anxiety, thank you for shipping so quickly. Your company answered me everytime. That alone was very reassuring. This is amazing quality at a perfect price. This dress was worth every single penny! Your customer service reps are professional under pressure and face very timely responses to questions. I will leave fabulous reviews anywhere you wish, and I will recommend your company to everyone. Thanks again, One very happy bride, April

Top Critical Review

“Never Received the Item”

Thomas J.
9/30/24

Ordered a hunting ladder stand for $48.50. Received confirmation of my order but no tracking. Followed up, they said it would ship shortly. Sent numerous follow-ups - got a "tracking # USPS" it did show step by step movements of the item. Then it showed delivered - NOT SO - they claim -"delivered to your post office" - NOT SO - When I tracked the number on the USPS site - "number was assigned but never used" Continued to email them - now - NO Response to my many email requests. I was taken for a ride...not a free one! My P.O. Is *******133505920

Reviews (1,759)

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Reviews that mention popular keywords

customer service (260) eric dress (94) return policy (34) wedding dress (51) order number (34) return address (17) prom dress (25)
Thumbnail of user minniel10
New Zealand
2 reviews
0 helpful votes
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November 3rd, 2014
Verified purchase

Great shirts, awesome exchange policy, shipment is a bit slow but the excellent service and quality of support make up for that.

Thumbnail of user elal1
1 review
1 helpful vote
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October 29th, 2014
Verified purchase

Would highly recommend ericdress. Absolutely delighted with product, customer service, prices and speedy delivery. Excellent all round

Thumbnail of user teresaw15
Hong Kong
1 review
3 helpful votes
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December 4th, 2014

Got my lovely boots today! Best customer service received in a long time, super quick! Thank you very much once again.

Service
Value
Shipping
Returns
Quality
Thumbnail of user hebew
New Jersey
1 review
0 helpful votes
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July 2nd, 2014

The shopping experience was great. I got my shoes delivered within a short time. It is well designed and fits perfectly.

Thumbnail of user lorrainem605
Florida
1 review
0 helpful votes
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March 27th, 2023

Give yourself 4 months lead time. Seems like its manufactured after you order. Won't use them again.LM

Tip for consumers:
Hard to determine your size. The styles fit differently

Products used:
Dresses

Thumbnail of user kellyb1247
Arizona
1 review
0 helpful votes
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November 29th, 2021

They don't deliver in time send there products are cheap and fall apart. Poor stitching, horrible material choice. Take your money else where.

Tip for consumers:
Don't buy there products!

Products used:
Nothing!

Service
Value
Shipping
Returns
Quality
Thumbnail of user christopherr688
Georgia
1 review
1 helpful vote
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February 10th, 2021
Verified purchase

Like everyone else I've been scammed can we sue have not got my product and no one responses to email

Tip for consumers:
Don’t use this site

Products used:
Pants

Service
Value
Shipping
Returns
Quality
Thumbnail of user andyc50
China
1 review
0 helpful votes
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February 10th, 2015
Verified purchase

My first swift online experience. Happy with the many payment options offered. I will be glad to order again soon

Thumbnail of user georgeo35
Romania
1 review
0 helpful votes
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December 25th, 2016
Verified purchase

A wonderful shopping experience on ericdress.com! Quickly, friendly, dedicated people.

Just Perfect!

Thumbnail of user stephanier24
Texas
2 reviews
1 helpful vote
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January 15th, 2015
Verified purchase

Speedy delivery! Gorgeous dress just as pictured. Perfect fit with beautiful workmanship. Affordable price. Will definitely buy from Ericdress again!

Service
Value
Shipping
Quality
Thumbnail of user jainr
Korea (Republic of)
1 review
0 helpful votes
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April 1st, 2016
Verified purchase

Excellent shop! Enormous assortment, quality commodities, good support! I am high pleased. Frequent actions allow substantially to save.

Thumbnail of user jasmineb7
Canada
1 review
1 helpful vote
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August 21st, 2014

Lovely dress. Well made. Really happy with purchase. Shipping took under a week to North America. Amazing.

Service
Value
Shipping
Quality
Thumbnail of user selenak1
Florida
2 reviews
4 helpful votes
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December 30th, 2014
Verified purchase

My boots are great! Friends love them as their very unusual, definitely no one else will have the same this winter!

Service
Value
Shipping
Returns
Quality
Thumbnail of user vazoumb
Argentina
1 review
0 helpful votes
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January 14th, 2016
Verified purchase

Got three flat boots, my sister and mother were able to found them great, even tho the color is black, I had thought they will not like it...

Thumbnail of user cellacn
Denmark
2 reviews
0 helpful votes
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December 28th, 2015

Got the dress to my girl as Christmas yesterday and she is really happy with it. You did a good job. Thanks so much.

Tip for consumers:
Shipping is little worried and if you want to get in time, just order in advance.

Thumbnail of user ceciliat4
Texas
2 reviews
2 helpful votes
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December 25th, 2014
Verified purchase

Well it's nice product, all items from this site is good as it seen in picture you can buy with confident

Service
Value
Shipping
Quality
Thumbnail of user edithd9
Florida
2 reviews
2 helpful votes
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December 25th, 2014
Verified purchase

Nice, comfortable, basic dress to wear casual with stockings or leggings. I'm very happy for what I chose.

Service
Value
Shipping
Returns
Quality
Thumbnail of user inak3
Serbia
2 reviews
2 helpful votes
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December 1st, 2015
Verified purchase

The sandals are great, comfortable, durable. I'm happy at 100% of this order and its implementation, thank you!

Thumbnail of user primag
Texas
2 reviews
1 helpful vote
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November 14th, 2014

We received items so fast. They do have a really good deal on-line, even better with taxes and duties.

Service
Value
Shipping
Returns
Quality
Thumbnail of user cynthiar14
Hong Kong
2 reviews
4 helpful votes
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December 8th, 2014
Verified purchase

I received my order and I am very happy with it :) So thanks again, keep up the good work, I will recommend you.

Service
Value
Shipping
Returns
Quality
Thumbnail of user anitac14
India
1 review
0 helpful votes
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September 9th, 2015
Verified purchase

I love ericdress store, they have a lot of cute dresses for really low prices I couldn't ask for anything better!

Thumbnail of user marinam43
New Jersey
1 review
0 helpful votes
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June 15th, 2017

I loved the design of the dress and customer service, thank u so much eric dress. I will buy again from u. Ur shippin also was really on time

Thumbnail of user af553
United Kingdom of Great Britain and Northern Ireland
1 review
0 helpful votes
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December 10th, 2020

I ordered 4 items November 2019. To date I received no items or refunds. I'm still trying to get my refund as it's 13 mths.

Thumbnail of user himt
Washington
1 review
0 helpful votes
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November 3rd, 2020

Thanks there are a lot of scammers out there be careful I need more characters so uhgvhjn gccvjj hfg

Thumbnail of user ja18287
Canada
1 review
10 helpful votes
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September 4th, 2015

I got my order on July 15 but I just came and saw the cloth because I was out side the country and the cloth weren't good so I want to return them but I don't know if that will be ok with the company

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From the business

ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.

With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.

Company Representative

Thumbnail of user ericdresse
ericdress e.
Typically does not respond to reviews

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