eSigns has a rating of 2.9 stars from 1,907 reviews, indicating that most customers are generally dissatisfied with their purchases. eSigns ranks 108th among Signs sites.
Over a year ago, I ordered a banner and it was delivered very pixelated. I brought this to their attention and Emmanuel said I had only 24 hours to notify them to take advantage of the Goof Proof guarantee. Three weeks ago I made a $430 purchase, and specifically requested Esign to ensure that the product was not pixelated. It was delivered pixelated and I notified Emmanuel within 24 hours. There was some back-and-forth about submitting the work through their online design tool. Then Emmanuel just stop communicating. He offered me a 20% discount on future work and refused to reprint or give a refund. The Goof Proof guarantee is a joke and a fraud. I have spent plenty of money with Esigns only to get screwed on a job like this.
I am a long term customer of eSigns.com and have recommended them to other companies as well. Order was placed on Thursday, April 28 and esigns.com production approved the file on April 29. The order was supposed to be shipped vis UPS, with delivery date of Wednesday, May 4. Despite terms outlined, the esigns.com production team didn't start the printing process until May 5. Contacted Customer Service this morning to request that the signs be sent UPS Overnight to arrive on Friday, May 6 for no additional charge. Instead they shipped with delivery date of May 10. Customer Service No Longer Exists.
You guys are great to work with. Quick, easy, and affordable. Excellent customer experience, banner looks top notch, was easy to create and got to us fast!
Mike Bump
Business Development Director
MadrivoOPM
I sent a template that did not match the size sign I requested in my order. I received an email the next morning to this affect, and before I had a chance to call eSigns, a representative called me and confirmed the sizing I wanted.
The signs arrived last week, and they are beautiful! They are exactly what I needed, and I was impressed by the response time to confirm the size I wanted.
Love the design ability and easy to use program. Now I am patiently awaiting and hoping for top quality signs. Fingers Crossed.
I have received the signs and they are absolutely perfect. The color and the clarity are so nice. I am sure they will be an eye catcher for our business.
We received our order with a very quick turnaround time which was excellent since we needed the banner up asap as the job is already under construction. There was a small tear in the material in the bottom left hand corner of the banner near the grommet. Because of the necessity of getting our banner hung as quickly as possible, I hung the banner as is. There should be more attention to detail during final inspection of your product prior to shipping.
Thanks,
Never seem to have the right promo code...or it has always expired which is frustrating...but the site is very easy to use. Fast, easy to use, and beautiful graphics! Appreciate your prices for non-profit organizations.
Sign was easy to design and order placement was a breeze. Vinyl sign was delivered as promised. Sign looks much better than I anticipated and quality is excellent. Will definitely
order from this company again!
My only complaint is that I wanted to add a sign, and had sent a message after I placed my order. I wish they would have waited to talk to me before shipping the order so I could have added more. They were very fast!
I love esigns and recommend to other small businesses for their signage needs. I never have to worry when I order from esigns if it will end up pixelated, every sign I've ordered has been great! Keep up the great work and I'll keep sending customers to your company.
I've been designing my own eSigns for advertising several years now and have always been satisfied with the results. I've ordered banner signs, yard signs, and a mesh banner and all have exceeded my expectations. The colors are vibrant and withstand the sun and inclement weather well. I highly recommend eSigns.
The banners are wonderful! The only difficulty I experienced was uploading the pictures and getting the banner previewed. I am not sure if it was on my end or not. I have already shared the banners with the softball team and we will be ordering for the girls in the spring.
Easy to navigate site and fun to use. Had fun making the sign- My neighbors are beekeepers and sell their honey and the sign that they had was very old and hard to read. When I gave them this they actually had tears in their eyes from joy. They LOVE it.
We have been very happy with the quality of your banners, the prices, and the timely shipping. We used to use another sign company for our needs but because of the great variety of products you offer and our great experience so far with you, we will probably continue to use you in the future.
Thanks
Site was easy to find, easy to navigate, products were clearly outlined, and approving a proof was simple and quick. When our banner arrived, we were all extremely pleased with the quality. It was exactly what we were hoping for!
I was nervous about trying a new company, especially one that is online. But I have to say that I could not be more pleased with the online experience, the fast shipping, the price, and the excellent product. I am beyond please with the banner and the price literally cannot be beat. Esign will be my go-to from now on for any of my printing needs! I would recommend Esign to anyone!
Prices very reasonable. Sizes available are great. The downlowd with template for Photoshop/Illustrator were awesome. Grateful I retained some of my skills.
I was the only problem with the signs. I misjudged the size and will now have to remove the lettering on the side of my truck before I will be able to use my new signage. I chose the size recommended for trucks, if I remember correctly, and didn't even think about having the RAM 1500 in the way.
Trouble using the online order system. Couldn't get by step 2 without visiting the page 3-4 times. I was trying to create an account but was not satisfying something on the page.
I was impressed with the product that I received. It fit my needs perfectly.
Love your site. Love all the design choices! I also love the customer service. I forgot to add a note to my design when I ordered late on a Friday afternoon. I called and left a message and then set my alarm for early Monday morning thinking I would have to hurry and call before my banner went to production. To my surprise, I got a call on Saturday morning to let me know that you received my note and would be following my instructions. I got my banner exactly when stated and it's beautiful! I seriously could have not asked for anything better. I am so very happy with this company and will definitely be recommending esigns.com to everyone I know. Thank you!
The design process was so easy - simply uploading a PDF file and reviewing the proof. I was amazed at the quality of the signs and the speed in their delivery! I would definitely order signs again and recommend your site to others.
I had made an error with my order and received emails immediately to call about it. I called and the representative was awesome in helping me fix my order and completed everything for me and then I had my order in two days! I was just very glad to have the help fixing my problem!
My parents owned a small sign shop when I was growing up. I kinda took me back to when I was young creating the custom layout for my sign. The sign I made was a novelty gift for my girlfriend and I had a lot of fun creating it.
I will definitely use this again for more than just making a joke.
Thank you.
As a repeat customer, eSigns offers consistent quality order after order at great prices! And the quick shipment of products makes eSigns one of the best online customer services available in a competitive market.
I found the overall experience of designing and ordering my banner very easy. I had one question about the design so I called customer service and they answered the question right away. The banner exceeded my expectations for color and quality. I used the banner outside on a cold and windy day and it held up very well. We'll use it again for future events.
Almost everything went very smoothly. I never got the "proof" function to work, and the thumbnail images of my sign orders were worrisome, but I received exactly what I wanted and the order arrived exactly when you said it would. I would trust my next order to you.
Called several times with questions and received prompt and courteous responses. When the product arrived, ahead of the original proposed delivery date, it was AWESOME! We ordered a 3ft by 8ft parade banner and when it arrived it looked exactly like our design on your website. The quality was exceptional. I would recommend eSigns to anyone. Thanks eSigns!
This is not the first time I have bought from eSigns... you create quality products. Again, I recieved a primo banner (5'x6') for my band a week earlier than anticipated. All of the banners you have done for me retain their colors and durability. Bravo!