eSigns has a rating of 2.9 stars from 1,907 reviews, indicating that most customers are generally dissatisfied with their purchases. eSigns ranks 108th among Signs sites.
Over a year ago, I ordered a banner and it was delivered very pixelated. I brought this to their attention and Emmanuel said I had only 24 hours to notify them to take advantage of the Goof Proof guarantee. Three weeks ago I made a $430 purchase, and specifically requested Esign to ensure that the product was not pixelated. It was delivered pixelated and I notified Emmanuel within 24 hours. There was some back-and-forth about submitting the work through their online design tool. Then Emmanuel just stop communicating. He offered me a 20% discount on future work and refused to reprint or give a refund. The Goof Proof guarantee is a joke and a fraud. I have spent plenty of money with Esigns only to get screwed on a job like this.
I am a long term customer of eSigns.com and have recommended them to other companies as well. Order was placed on Thursday, April 28 and esigns.com production approved the file on April 29. The order was supposed to be shipped vis UPS, with delivery date of Wednesday, May 4. Despite terms outlined, the esigns.com production team didn't start the printing process until May 5. Contacted Customer Service this morning to request that the signs be sent UPS Overnight to arrive on Friday, May 6 for no additional charge. Instead they shipped with delivery date of May 10. Customer Service No Longer Exists.
I'm a many-times repeat customer with eSigns because they are simply the best at what they do: quality, delivery time you can count on, excellent pricing. What's not to like?
Love extent of design and editing options for banner.
Banner is thicker/higher quality than I expected. Strong grommets in corners will make easy to hang.
As usual, your products are high quality and completed in record
Time. I am so glad that I found you guys a few years ago on the web. Your work has helped grow my business.l
Our initial order had an issue, but it was resolved as soon as I called customer service. We received the new banner the next day. E-Signs did a great job. Thank you!
When I ordered I thought I checked the option for stakes for the yard signs. Some how they weren't in my cart by the time that I ordered so when I got my order they were not included so I ran to the hardware store and got them, but when I ordered as far as price was concerned I thought that was in my cart. So, I paid a little more then I thought. Overall I was very happy with the actual quality of the signs though.
Their customer service is out of this world! Excellent help with a minor issue that came up, and I'm just blown away at how good their response was. Buy here, with confidence!
The whole experience was perfect from the beginning to the end. I have never seen such service in all aspects.
Great Team.
Thank you for everything.
Will be back very soon
First time to use this website that was recommended by my daughter.
Templates, design elements and support were all quick and easy. I'm looking forward to seeing the final product.
Love our banner! Just be sure every detail is accurate before clicking on order, as the banners seem to get printed automatically immediately, even in the middle of the night!
You had exactly what I needed at a fair price. Plus I loved the discount! We order banners for fundraising purposes for our school sports teams, so money is tight.
ESigns is my goto for banners! Always a great experience! Quick, accurate, and very cost effective makes you guys totally awesome! I will be back for my next banner purchase!
Took me some time to figure out the custom design portion but once I got familiar with it I was okay. Banner looks great. Delivery was super quick. Thanks.
Some of the design tools are not as intuitive as I'd like for ease.
As always esigns delivers great banners, with faster delivery than promised. I'll keep coming back.
High-quality products at a good price! Fast turnaround too! I've ordered from eSigns several times now and have always been happy with the quality and with their customer service.
I especially appreciate your letting us know when the resolution might not produce clear results. This ensures we get the best quality of our images on our banners. Thanks!
I've ordered many banners from eSigns and had tremendous success with each of them. They are reasonable priced and look fantastic! I will continue to use eSigns for all of my banner needs. Thank you!
I have used you guys for years. Last year I ordered a banner and really wasn't crazy about the coloring but I approved the design before production, so I decided I'd live with it. I wanted try again this year, but before ordering a giant banner in the wrong color again, I ordered a small sample. It's awesome! It was affordable and the colors are near perfect! I'll be ordering a larger version in the near future. Thx!
The team won't print an order if they think there is something incorrect. I love that! Very professional and easy to work with everyone I have talked to.
Totally Awesome magnetic sign. Excellent print quality. Perfectly fit our need. Is being used in a display at the National Museum of the Great Lakes, in Toledo, OH.
Loved working with them and all the customer services people were kind and helpful! Would definitely use this company again! Thank you to everyone on the esigns staff!
The printing on the vinyl banner I ordered looks very nice - sharp and bright.
And it shipped faster than expected, getting here 3 days ahead of schedule.
Can't wait to put it up. Thanks!
Esigns always provides a beautiful product on time. If there is ever a problem (like a train derailment delaying shipping) they go above and beyond to make sure their clients have what they need!
You can use me as a template for the perfect experience. Product is well made; price is fair; delivery was prompt. I will continue to order new products as they are needed. Thank you
Easy to use web site for creating a sign. Customer service is the best in the industry. They went beyond their responsibility to make my order right. I will always shop here for signs.
We have been purchasing our signs from you for about 4 years now.
We love the quality, the price and how fast we receive them our work!
If there is ever any problem, it's taken care of right away!