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eSigns has a rating of 2.9 stars from 1,907 reviews, indicating that most customers are generally dissatisfied with their purchases. eSigns ranks 108th among Signs sites.
31,965 reviews
Over a year ago, I ordered a banner and it was delivered very pixelated. I brought this to their attention and Emmanuel said I had only 24 hours to notify them to take advantage of the Goof Proof guarantee. Three weeks ago I made a $430 purchase, and specifically requested Esign to ensure that the product was not pixelated. It was delivered pixelated and I notified Emmanuel within 24 hours. There was some back-and-forth about submitting the work through their online design tool. Then Emmanuel just stop communicating. He offered me a 20% discount on future work and refused to reprint or give a refund. The Goof Proof guarantee is a joke and a fraud. I have spent plenty of money with Esigns only to get screwed on a job like this.
I am a long term customer of eSigns.com and have recommended them to other companies as well. Order was placed on Thursday, April 28 and esigns.com production approved the file on April 29. The order was supposed to be shipped vis UPS, with delivery date of Wednesday, May 4. Despite terms outlined, the esigns.com production team didn't start the printing process until May 5. Contacted Customer Service this morning to request that the signs be sent UPS Overnight to arrive on Friday, May 6 for no additional charge. Instead they shipped with delivery date of May 10. Customer Service No Longer Exists.
Said I would get a discount, went to use the word Whoosh! Didn't get the discount. Tried calling but got a recording.
Website easy to use and a pleasant experience all in all. Was a pleasure in every way. Highly recommend!
It was quick and easy! Chat support was also very helpful. Delivery was fast and the signs looked great!
Easy, fast and pleasant experience always. Colors are rich and vibrant, instructions for set up are easy to follow, overall great experience.
It was easy to create the banner. I'm hopeful that the quality will be just as great as the ease of creating the banner
Thank you for your excellent and fast work. I use you time and again and you always make me look great!
The vinyl banner and the magnetic sign were both high quality; the photos excellent and true. Great service!
Love your banners and love the mail from the Baron. We have ordered many different banners and each time have found the design process easy.
This is our second order from eSigns and the finished product is wonderful and durable. Easy to set up. ESigns is the best!
I was please how fast my order was processed and delivered, I will refer you all to all my friends and family.
I thought my order qualified for free shipping but you're site did not indicate why my order did not qualify.
The shipping fee is a shock, especially since the advertised turnaround time is apparently not possible without a huge shipping fee.
The sign looks great. Although we ordered an A-Frame sign, we received a sign that sticks in the ground.
Everything I have ordered is exactly the way I place it and the staff is excellent and very helpful!
The people in Customer Service were wonderful! We were very pleased with the look of the banners we bought.
Good site, easy to use, friendly user, good selection, good quality final product, good customer support!
Very easy tools to design the yard signs. The signs looked very similar to the web design tool results.
I was able to speak with a live customer service representative. They were extremely helpful, answering questions about ordering products.
Fast prompt attention given to my shipping concerns. Great price after the Black Friday discount was applied.
Only ordered a few banners from you guys but they were good quality, low price, & came quickly all times.
The website is very easy to use. I have not had any problems with it and all my banners print out perfect.
You guys really pulled through! Attentive customer service, fast production times, no hassle, very responsive, great value and quality product!
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