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eSigns has a rating of 2.9 stars from 1,907 reviews, indicating that most customers are generally dissatisfied with their purchases. eSigns ranks 108th among Signs sites.
31,965 reviews
Over a year ago, I ordered a banner and it was delivered very pixelated. I brought this to their attention and Emmanuel said I had only 24 hours to notify them to take advantage of the Goof Proof guarantee. Three weeks ago I made a $430 purchase, and specifically requested Esign to ensure that the product was not pixelated. It was delivered pixelated and I notified Emmanuel within 24 hours. There was some back-and-forth about submitting the work through their online design tool. Then Emmanuel just stop communicating. He offered me a 20% discount on future work and refused to reprint or give a refund. The Goof Proof guarantee is a joke and a fraud. I have spent plenty of money with Esigns only to get screwed on a job like this.
I am a long term customer of eSigns.com and have recommended them to other companies as well. Order was placed on Thursday, April 28 and esigns.com production approved the file on April 29. The order was supposed to be shipped vis UPS, with delivery date of Wednesday, May 4. Despite terms outlined, the esigns.com production team didn't start the printing process until May 5. Contacted Customer Service this morning to request that the signs be sent UPS Overnight to arrive on Friday, May 6 for no additional charge. Instead they shipped with delivery date of May 10. Customer Service No Longer Exists.
A little trouble with the website when I tried to edit/delete items, but other than that great customer service!
Had a small glitch which could have been my I-Pad, the help was very good and went smoothly after that!
The items we ordered were awesome and was delivered quickly. Will definitely purchase from eSigns.com again
Overall pretty easy to work with. Good quality products, fast production service, But a little slow at resolving issues.
Great Product and Customer Service! I will be getting more signs in the near future Thank you very much!
Both banners look fantastic, were a great price and came super fast! I will definitely recommend to friends! Thank you!
Always good. Would be great if you could print single vinyl letters, spaced accordingly, so I can put them on an office window.
You guys really pulled through! Attentive customer service, fast production times, no hassle, very responsive, great value and quality product!
Very easy site to work with. I've tried working on others and it takes so long but not this one. Thank you!
Overall very good experience. Reasonable prices and delivered prior to anticipated delivery date. Well Done!
Have ordered our annual builder show signs from e-signs for the last three years. Always fast, good pricing & excellent quality.
It's a great site, providing high quality merchandise at fair prices. The turn-around time is simply wonderful.
Terrific purchasing experience and product! With an awesome price to boot! I will definitely use you guys again!
Website was extremely user-friendly and customer service on the phone could not have been more pleasant or helpful. Fantastic experience.
Phenomenal banners at an exceptional price & lightning speed delivery...what more is there to say!? Highly recommend!
Banners look great! Have not hung them yet, but we are expecting complete satisfaction. Thanks so much!
Simply the easiest to work with, great products, impeccable customer service, and outrageously fast production.
Easy website...extremely fast delivery! Our sign was exactly as described and the quality is excellent!
I was able to speak with a live customer service representative. They were extremely helpful, answering questions about ordering products.
Great customer service, prompt answers to questions, really nice quality and workmanship. Very satisfied.
Customer service was awesome! Very helpful people! I appreciate the late hours to help meet my deadline!
Needed signs & banners for a charitable event. ESigns delivered as promised, very easy to work with.
Original banner had slight defect. Promptly replaced with no problems. Only draw back is limited amount of logos/ images to choose from
Awesome product and amazing turn-around! Especially for the price! Will definitely use esigns.com again!
Excellent product for a very reasonable price...plus fast shipping! Will be using again...thank you!
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