eSigns has a rating of 2.9 stars from 1,907 reviews, indicating that most customers are generally dissatisfied with their purchases. eSigns ranks 108th among Signs sites.
Over a year ago, I ordered a banner and it was delivered very pixelated. I brought this to their attention and Emmanuel said I had only 24 hours to notify them to take advantage of the Goof Proof guarantee. Three weeks ago I made a $430 purchase, and specifically requested Esign to ensure that the product was not pixelated. It was delivered pixelated and I notified Emmanuel within 24 hours. There was some back-and-forth about submitting the work through their online design tool. Then Emmanuel just stop communicating. He offered me a 20% discount on future work and refused to reprint or give a refund. The Goof Proof guarantee is a joke and a fraud. I have spent plenty of money with Esigns only to get screwed on a job like this.
I am a long term customer of eSigns.com and have recommended them to other companies as well. Order was placed on Thursday, April 28 and esigns.com production approved the file on April 29. The order was supposed to be shipped vis UPS, with delivery date of Wednesday, May 4. Despite terms outlined, the esigns.com production team didn't start the printing process until May 5. Contacted Customer Service this morning to request that the signs be sent UPS Overnight to arrive on Friday, May 6 for no additional charge. Instead they shipped with delivery date of May 10. Customer Service No Longer Exists.
THIS IS A TRAIL FOR A MUCH BIGGER ORDER. JUST TRYING YALL OUT. LAST PLACE WAS VERY ROUGH AND COULD NOT SEE THE IMAGES.
Used you before, was very happy! And the new banner is absolutely awesome! Thank you again!
Got exactly what we wanted and needed for a great price. What more could you want?!
Very easy to work with and design my banners. Shipping was quick and delivered as promised
This company is one of the best company's that I've had the pleasure to work with,
It looks good, my standing banner, and everybody is thrilled. The turn-around time was the best!
Easy and exactly what I ordered. Fast too and 1/2 the price of buying locally. Win/win.
Design tools and staff are very helpful. Customer service and the Goof Proof guarantee is amazing
Just excellent, so far I have purchased 3 different items, when they arrived they looked great!
It is such a pleasure to deal with a company that puts customer service first. Thank you, eSigns! You are TOTALLY AWESOME!
Fast and easy design and ordering. Quality of sign was excellent with full bleed printing.
Love the site layout, very user friendly. Shipping was fast and the banner looks great!
They make it very easy to purchase from them... Good company to do business with...
The website is very easy to use, I love to create my own looking stuff.
Now that I have received the order, I could not be more pleased! Thanks eSigns
Over and over again we order from esigns for our client's events. Always top notch!
Site was very user friendly, order filled quickly and delivered on time. Product was awesome!
Esigns is just great. Everything I have ordered is well done and crazy fast. Thanks!
I cannot honestly answer some of the question because I haven't received my product yet.
Good all around experience, reliable, and affordable. We use you for all of our banners.
Great website, easy to use. I use it for all of my sign needs now!
Great shopping experience. Simple and easy to use one's creative skills to make any banner.
Esigns was one of the few companies that can print the 8 x 12 banner I needed and the best price!
AWSOME EXPERIENCE! Start with a good design, and eSigns does the rest. This is my 3rd order, all with excellent results.
ABSOLUTELY LOVE ESIGNS! Management addressed initial concerns and all WORKED OUT FOR GOOD! Our pastor and church family LOVE THE BANNERS!