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eSigns has a rating of 2.9 stars from 1,907 reviews, indicating that most customers are generally dissatisfied with their purchases. eSigns ranks 108th among Signs sites.
31,965 reviews
Over a year ago, I ordered a banner and it was delivered very pixelated. I brought this to their attention and Emmanuel said I had only 24 hours to notify them to take advantage of the Goof Proof guarantee. Three weeks ago I made a $430 purchase, and specifically requested Esign to ensure that the product was not pixelated. It was delivered pixelated and I notified Emmanuel within 24 hours. There was some back-and-forth about submitting the work through their online design tool. Then Emmanuel just stop communicating. He offered me a 20% discount on future work and refused to reprint or give a refund. The Goof Proof guarantee is a joke and a fraud. I have spent plenty of money with Esigns only to get screwed on a job like this.
I am a long term customer of eSigns.com and have recommended them to other companies as well. Order was placed on Thursday, April 28 and esigns.com production approved the file on April 29. The order was supposed to be shipped vis UPS, with delivery date of Wednesday, May 4. Despite terms outlined, the esigns.com production team didn't start the printing process until May 5. Contacted Customer Service this morning to request that the signs be sent UPS Overnight to arrive on Friday, May 6 for no additional charge. Instead they shipped with delivery date of May 10. Customer Service No Longer Exists.
We liked the experience because it was quick and the product was very well made.
Online was a breeze and a quick call to customer service was outstanding, great experience
The banners were exactly what we were looking for and the delivery was exceptionally fast!
Amazing customer service and amazing service overall. Would refer people to you in a heartbeat.
Love creating signs! It's so easy and they turn out so great!
Love the price!
Amazingly fast. What we asked for, we got! Simple, fast, and great follow thru. Thanks!
Multiple orders we have placed and always a great product, on time and great price.
Fast and Easy! Quick turnaround time! Will use eSigns again! Will recommend eSigns to others!
Always easy to design, the variety of sizes is great, and delivery is always timely.
The best to work with. The finished project was perfect.
Fast, easy, great customer service. Very Easy To Deal With!
I was very happy with my experience. My order was received earlier than expected!
Adding text and changing anything was very slow and problematic
Very nice vinyl sign very pleased super fast turnaround time
Everything was great! Thanks for providing a great service at such a reasonable price!
Once it is in the "cart" is difficult to look at in again, just to make sure.
Very are very pleased with our order. I am preparing to place my second order with eSigns.
I was happy with the product I received, came in the mail way faster than I expected
Easy to design and easy to order with quick delivery time. Love it.
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