eSigns has a rating of 2.9 stars from 1,907 reviews, indicating that most customers are generally dissatisfied with their purchases. eSigns ranks 108th among Signs sites.
Over a year ago, I ordered a banner and it was delivered very pixelated. I brought this to their attention and Emmanuel said I had only 24 hours to notify them to take advantage of the Goof Proof guarantee. Three weeks ago I made a $430 purchase, and specifically requested Esign to ensure that the product was not pixelated. It was delivered pixelated and I notified Emmanuel within 24 hours. There was some back-and-forth about submitting the work through their online design tool. Then Emmanuel just stop communicating. He offered me a 20% discount on future work and refused to reprint or give a refund. The Goof Proof guarantee is a joke and a fraud. I have spent plenty of money with Esigns only to get screwed on a job like this.
I am a long term customer of eSigns.com and have recommended them to other companies as well. Order was placed on Thursday, April 28 and esigns.com production approved the file on April 29. The order was supposed to be shipped vis UPS, with delivery date of Wednesday, May 4. Despite terms outlined, the esigns.com production team didn't start the printing process until May 5. Contacted Customer Service this morning to request that the signs be sent UPS Overnight to arrive on Friday, May 6 for no additional charge. Instead they shipped with delivery date of May 10. Customer Service No Longer Exists.
Always great products! I am a repeat, repeat customer!
I love the easy way I could place my order and it was easy on the pocket. Love my sign.
Very professional work. Quick turn around time. Very pleased.
The item we received was exactly what we ordered.
The colors were rich and the text was perfect.
Great product for a great price. Quick delivery too!
Excellent turn around time. Excellent quality! I've loved every product I've ordered.
Easy to order and very helpful staff to help to process of designing and buying.
Hate when the shipping is as much as the product! Feels deceptive.
Very easy to design, easy to order and arrived in record time.
Love the selection and prices and how easy to use the website.
Easy to navigate this site. Easy to design my magnetic car sign
I called and the representative was helpful in ensuring I was purchasing what I needed.
Had to call to complete order. Website is a little confusing on how to order.
No difficulty ordering. I'll wait to see the product. The service and the product were super.
I was pleased with the quality of the canvas print I ordered.
Love the heavier sign stands and the delivery was quick and timely.
The design and ordering process were quick and easy and the signs arrived quickly
Ordering was easy. Product was better than expected.
We needed it fast and it came! Appreciated the help and what we got.
The site was great! Pricing is good. The only down side is the shipping is overpriced.
Great product
With a great price. Great service shipped free
Thanks
LOVE eSigns! Great prices and great turnaround times!