• eSigns

eSigns

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Overview

eSigns has a rating of 2.9 stars from 1,907 reviews, indicating that most customers are generally dissatisfied with their purchases. eSigns ranks 108th among Signs sites.

Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
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31,965 reviews

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Top Positive Review

“Esigns "Goof Proof" guarantee is bogus”

Gregory K.
1/19/24

Over a year ago, I ordered a banner and it was delivered very pixelated. I brought this to their attention and Emmanuel said I had only 24 hours to notify them to take advantage of the Goof Proof guarantee. Three weeks ago I made a $430 purchase, and specifically requested Esign to ensure that the product was not pixelated. It was delivered pixelated and I notified Emmanuel within 24 hours. There was some back-and-forth about submitting the work through their online design tool. Then Emmanuel just stop communicating. He offered me a 20% discount on future work and refused to reprint or give a refund. The Goof Proof guarantee is a joke and a fraud. I have spent plenty of money with Esigns only to get screwed on a job like this.

Top Critical Review

“Dishonest Company”

Mordechai F.
5/6/22

I am a long term customer of eSigns.com and have recommended them to other companies as well. Order was placed on Thursday, April 28 and esigns.com production approved the file on April 29. The order was supposed to be shipped vis UPS, with delivery date of Wednesday, May 4. Despite terms outlined, the esigns.com production team didn't start the printing process until May 5. Contacted Customer Service this morning to request that the signs be sent UPS Overnight to arrive on Friday, May 6 for no additional charge. Instead they shipped with delivery date of May 10. Customer Service No Longer Exists.

Reviews (1,907)

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James K.
1 review
0 helpful votes
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November 16th, 2015
Verified purchase

Will definitely be using esigns.com for all my future sign orders. Quality, price, and delivery are all exceptional. It was so easy to create my own sidewalk sign. I can't wait for the business to start flowing in from the awesome looking signs.

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Gustavo M.
2 reviews
0 helpful votes
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December 2nd, 2016
Verified purchase

It was my first time using eSigns.com and I am completely satisfied. Phone calls were answered promptly and assertively, price was more than appropriate, shipping and delivery was fast and above all the quality is perfect!

Thank you very much for the service.

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Rachel M.
1 review
0 helpful votes
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March 3rd, 2016
Verified purchase

This is my second purchase from esigns and I will continue to be a customer and to recommend you. Fair prices, quality products, excellent turnaround time, above average customer service. You guys are the best!

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Jake W.
1 review
0 helpful votes
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February 25th, 2016
Verified purchase

This is definitely the best site I've seen for banners. I'll be honest, I try to support local businesses. However my experience was so good, I'm actually looking for more banners to make. Great experience

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JO C.
1 review
0 helpful votes
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November 6th, 2015
Verified purchase

Great service. After contacting you indicating sign was damaged in delivery and also asking you center an item (my fault for not centering to begin with), you offered to send another sign undamaged with my corrections. Not only received the new signs within 2 days, but received 4 additional copies with no charge! Excellent customer service! Thank you!

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James S.
17 reviews
0 helpful votes
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October 17th, 2015
Verified purchase

This is the third time that I've ordered yard signs for an upcoming election. The product is of outstanding quality with colors true to the designs. Packaging and delivery have been fantastic with every order.

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Lisa E.
18 reviews
0 helpful votes
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February 15th, 2016
Verified purchase

Two of the bags had broken zippers, but the customer service team is sending out replacement bags.

The banners themselves are gorgeous and were very high quality. The bags are nice too. I just think that maybe you need to upgrade your zippers (unless there was something really weird and for some reason I received 2 / 5 broken zippers and no one else is complaining of the same poor quality).

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Maureen S.
4 reviews
0 helpful votes
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March 2nd, 2018
Verified purchase

Mostly good, but had difficulty editing the text. At a certain point the 'edit text' goes away. Took longer than I would have liked. Despite the time spent making sure everything was "inside the lines" some of the text was cut off on the sign. Sign size looks smaller than the last ones I ordered, however, I have not measured them. Feedback from the public is: you can see them!

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Ken R.
1 review
0 helpful votes
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November 14th, 2017
Verified purchase

Easy Access, easy design, and great prices. The finished product exceeded my expectations. The colors are crisp, clear, and vibrant. Images seem to POP from the page. I'm very satisfied at this point in time.

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Collins R.
1 review
0 helpful votes
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June 26th, 2019
Verified purchase

We love e-signs! We work with other organizations and one of them ordered signs from your competitor, although they are nice signs, I mentioned e-signs telling my organization we could get double the quantity of double-sided signs for the same price that our sister organization paid. We purchased double the amount of double-sided signs (the other organization bought single-sided signs). I was tasked with doing just that. Over the years we have learned that you need to be careful with color schemes because older citizens had difficulty reading signs. E-signs offers a variety of colors and shades and when you find the perfect match a simple click of the mouse duplicates that perfection to side two. Two days later our signs had arrived! I must say, this is the first time I have ever received so many inquiries and compliments on lawn signs! E-signs, you are our hero!

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Christie W.
3 reviews
0 helpful votes
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February 17th, 2020
Verified purchase

I was very impressed with the speed with which the order was delivered (days sooner than expected), it is a quality product, and CS has always been very prompt and helpful in answering questions or resolving any issue satisfactorily.

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Emily S.
9 reviews
0 helpful votes
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September 22nd, 2016
Verified purchase

There were a few minor bends and a dent on the sandwich board, but stuff like that happens sometimes. Other than that, it came out better than expected. The process to create, order and to have shipped was painless. Thank you for making it so easy.

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Wendi O.
1 review
0 helpful votes
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September 12th, 2018
Verified purchase

After having issues with customer support (trying to change background) that was frustrating, Jeff called me and set me up with Chuck to resolve my issue. Jeff was very understanding and Chuck was awesome! He created the perfect banner for me! These two gentlemen are why I will continue ordering from eSigns!

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Kym R.
1 review
0 helpful votes
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March 11th, 2016
Verified purchase

E-Signs is Awesome. It's the ONLY vendor I use for my banners and yard Signs! Images are crystal clear. I have seen these banners/signs hang outside exposed to the elements and they stay strong and hold their bright colors. Service is great and they give out discounts for loyalty.

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Michael J.
1 review
0 helpful votes
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August 29th, 2016
Verified purchase

I have ordered about six banners over last year and this year. I have been very happy with all of them. I did have one come in that was wrong but a new one was sent immediately. So very impressed with customer service. I also like the design section. It is very easy to design your own including your own pictures. One item of concern. I order my banners for The American Legion so would like to show them a picture of the banner before ordering but can not do that. Would like to be able to do a preview print. Otherwise, a great experience every time. Prices are very good. Shipping seems a bit pricey but don't know if they have control over that. I will use esigns again and have recommended them to others. Mike Jamieson

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Bill M.
1 review
0 helpful votes
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June 13th, 2016
Verified purchase

So, I decided to order a banner for my niece's graduation party pretty much at the last minute. I found esigns on line and thought, "oh well if it doesn't work at least I tried". The design process was so easy even I could do it and the quality of the banner was beyond what I had hoped for. I needed to have it shipped to my sisters office as I would be traveling. It came exactly when they said it would. Could not be more happy and will certainly use your services again and refer every chance I get.

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robin i.
1 review
0 helpful votes
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October 12th, 2017
Verified purchase

I have ordered from esigns quite a few times for my Synagogue's events and signage. Quality is always top notch. The last time my retractable sign had a retracting issue, esigns right away re-printed and shipped me a new sign. Having been in the graphics business, i am confident with the products they have provided to me and the customer service. They are terrific!

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Diane H.
19 reviews
0 helpful votes
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October 17th, 2015
Verified purchase

Very easy to create your own, site was very easy to understand. I will use again in the future,
And I actually placed another order 3 days later, received that product, It looked better in person then it looked on line, You will now be my go to for future merchandise.

Thanks
Great Job

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Shelly C.
1 review
0 helpful votes
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March 3rd, 2017
Verified purchase

In the past a discount was emailed after large orders. As I order for fundraisers and school events this helped offset the expense. These discounts have been missed and have definitely caused us to order less this year.

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Debra A.
15 reviews
0 helpful votes
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February 29th, 2016
Verified purchase

ESigns is totally AWESOME! The site was easy to work with and responded quickly when help was needed. The signs I created look great and were delivered sooner than was expected! We will definitely use them again in the future!

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Mark C.
10 reviews
0 helpful votes
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May 25th, 2016
Verified purchase

I never thought it could be so easy to get awesome products from my own artwork... you guys rock!

My only wish is that you could offer a volume discount on the coasters much like you do on the banners. The coasters look great but for a resale business they are a bit pricey for my clients to use as giveaways.

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Christine I.
7 reviews
0 helpful votes
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January 22nd, 2018
Verified purchase

Hello! As a professional designer, it sure is a relief and a pleasure to work with e-signs! I can do everything on my own without assistance, or if I choose, work with the production professionals behind the scenes to help me. I have used e-signs for years; love the high quality color reproduction and LOVE the customer service. Great job always!

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Dee K.
1 review
0 helpful votes
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March 30th, 2016
Verified purchase

Very easy website to get through. Painless and effortless design engine. Got exactly what I wanted in the 2 day delivery date quote. My signs are everything esigns promised they would be...BIG...BOLD...my name is everywhere in town. I couldn't be happier. The price was great too!

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mar c.
1 review
0 helpful votes
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March 29th, 2016
Verified purchase

Thank you esigns!a little pricey compared to other net sites but the design options is infinite compared to others very limited options.looks exactly as i designed!will definitely buy from again!mark and diane/mar concessions smokehouse'n'grill

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dave L.
5 reviews
0 helpful votes
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June 24th, 2016
Verified purchase

First order came, poster was a little dark with stipping, contacted customer service. They were very responsive and shipped a lighter version out to me. Replacement looked great, will buy from again. Thanks Dave.

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