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eSigns has a rating of 2.9 stars from 1,907 reviews, indicating that most customers are generally dissatisfied with their purchases. eSigns ranks 108th among Signs sites.
31,965 reviews
Over a year ago, I ordered a banner and it was delivered very pixelated. I brought this to their attention and Emmanuel said I had only 24 hours to notify them to take advantage of the Goof Proof guarantee. Three weeks ago I made a $430 purchase, and specifically requested Esign to ensure that the product was not pixelated. It was delivered pixelated and I notified Emmanuel within 24 hours. There was some back-and-forth about submitting the work through their online design tool. Then Emmanuel just stop communicating. He offered me a 20% discount on future work and refused to reprint or give a refund. The Goof Proof guarantee is a joke and a fraud. I have spent plenty of money with Esigns only to get screwed on a job like this.
I am a long term customer of eSigns.com and have recommended them to other companies as well. Order was placed on Thursday, April 28 and esigns.com production approved the file on April 29. The order was supposed to be shipped vis UPS, with delivery date of Wednesday, May 4. Despite terms outlined, the esigns.com production team didn't start the printing process until May 5. Contacted Customer Service this morning to request that the signs be sent UPS Overnight to arrive on Friday, May 6 for no additional charge. Instead they shipped with delivery date of May 10. Customer Service No Longer Exists.
Have not received the signs yet but hopefully they should be good!
Regular user when we need a sign. Great signs, quick delivery time
Quick and easy. Excellent quality product. Good value.
Chuck is "over the top" in customer service. I just changed sign companies.
Back for a second time... love the product, speedy delivery, and prices. What an amazing company.
Did a great job! Quality and professional craftsmanship! Thanks!
Excellent customer service. Happy with the product.
E-Signs is a great resource for all of your printing needs- cost effective and fast!
The banners look amazing and were delivered two days earlier than expected.
Website easy to navigate, fast delivery. Very satisfied.
I like the one place online design, create, order site. Very efficient!
Loyal customer.
My only go-to vendor for vinyl signage.
Unbeatable prices and service.
Great Service!
Fast delivery!
Was exactly what I ordered!
Quality product, great website, fast delivery. Will order again and recommend!
Still a faithful customer great prices, fast service and superior products.
Use you frequently and am very pleased. I just wish shipping were a bit cheaper.
Very pleased with my order. Great Pricing and excellent service.
The customer service was amazing. They are very professional and friendly.
As always, you guys are amazing. Quick, easy to use, and totally custom signs.
Easy to use for custom design -- speedy service.
Great value!
Our sign came in a timely manner but was the wrong color.
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