eSigns has a rating of 2.9 stars from 1,907 reviews, indicating that most customers are generally dissatisfied with their purchases. eSigns ranks 108th among Signs sites.
Over a year ago, I ordered a banner and it was delivered very pixelated. I brought this to their attention and Emmanuel said I had only 24 hours to notify them to take advantage of the Goof Proof guarantee. Three weeks ago I made a $430 purchase, and specifically requested Esign to ensure that the product was not pixelated. It was delivered pixelated and I notified Emmanuel within 24 hours. There was some back-and-forth about submitting the work through their online design tool. Then Emmanuel just stop communicating. He offered me a 20% discount on future work and refused to reprint or give a refund. The Goof Proof guarantee is a joke and a fraud. I have spent plenty of money with Esigns only to get screwed on a job like this.
I am a long term customer of eSigns.com and have recommended them to other companies as well. Order was placed on Thursday, April 28 and esigns.com production approved the file on April 29. The order was supposed to be shipped vis UPS, with delivery date of Wednesday, May 4. Despite terms outlined, the esigns.com production team didn't start the printing process until May 5. Contacted Customer Service this morning to request that the signs be sent UPS Overnight to arrive on Friday, May 6 for no additional charge. Instead they shipped with delivery date of May 10. Customer Service No Longer Exists.
ESigns has been my go-to banner print source for five of the last six years. I tried another company last year and was very disappointed, so I'm back this year and don't plan on ever going anywhere else again! It is so simple and fun to design my own banners using their online design tool, I can upload any image I want and the printing is clear and vibrant.
Service and quality were great. Extremely fast getting my order out. Customer service awesome. My only concern is your shipping costs. If I remember correctly, I paid more for shipping then the decal itself. I also do a lot of shipping and the package sent, with the box should not have been over 6-7 bucks tops.
Thanks
It's been a while. Jobs still there. Nothing expired. Fast reorder. Reruns received were 100% consistent with prior runs. We order signs for headers on a variety of POP displays. The affordability of small quantity runs of the same artwork in a variety of sizes has allowed us to test a variety of display ideas and deliver on small volume special purpose displays for our retail dealers.
Raven helped me in a professional manner. Suggest that you add a few add-on products and information. First add a piece on web site showing different methods of installing sign,, measuring existing sign area, and suggested hardware. You may even do it with youtube links on you web page. Additionally, youtube videos could link back to you web site.
The only issue that I found to be a problem was during checkout it stated to add $5:01 to your order and receive free special shipping; first of all that's not free shipping and secondly there was never a place at checkout for this offer...however, having said that, when I received my order it was well before the estimated date of arrival and I was very pleased with the quality and color of the banner...
Very helpful customer service - very patiently explained how to up-load my logo.
Saved over a week of time and over $500 from what a local printer was going to charge for 2 - floor stand banners because they had to send it out for the stand.
My banners look great.
I ordered my banners on Wednesday and they arrived on Wednesday. The quality was awesome. Now that people see just how great the banners look, I am being asked to design more banners for others. You have a loyal customer.
I ordered an enormous novelty check as a gag gift for my brother for the holidays. Honestly, I have never seen my father (age 67) laugh so hard. Thanks so much, esigns, for helping to create such a special memory.
My experience with eSigns is fantastic as usual. From uploading my design to their customer service team giving me a call to tell me that my dimension were off from the size banner I chose. Come to find out that when you go back that the page reset and I didn't catch that. Thanks for helping me fix the problem that I created!
It was really easy and fast, with a great price. If the sign is as good as the service, I will definitely be back!
Received signed. It was on time and exactly what I ordered. We used it today at State Championships and received a lot of compliments. Thanks for making us look good!
I've ordered banners from both Staples as well as Vista Print. The banners I received from esigns.com were far superior! Thank you for a great product, at a good price point, with quick turnaround time. I will definitely be ordering from esigns.com again.
I needed some banners pretty quick and eSigns was able to deliver with professional quality that was beyond my expectation. Great follow up with customer service too. This will be my 'go to' place for any banners or signs that I will need in the future!
Easy to deal with overall and the product is high quality. The only issue I had is that we had filled out paperwork in June 2015 for tax exempt with esigns. The esigns employees could not find any information on us. I filled it out again and sent it. Do we have to do this every year? I would prefer at least every 4 years.
I am never disappointed with any part of the eSign experience.
Quick proofs and fast shipping. In all the signs I've had made (over 100) only one had a small issue, and was very, very quickly, replaced. The vinyl banners and yard signs are used at a large public event and are key in shaping the Event "personality". Thanks eSigns, for making my job so much easier.
I was very impressed with esigns.com's speed, accuracy and professionalism. I ordered a indoor vinyl banner and shortly after placing my order, a representative called me to explain that my image was not proportionate to the banner size and give me options. That kind of service impressed me so much!
Their package arrived a day earlier than expected, their price was cheaper than any other online vendors and they printed their banners in 5'x8' where many other only printed 4'x8'!
I recommend them for your banner needs!
The lady who answered the phone was fine but didn't explain the benefits of pushing me to log on to my account on-line when I asked to re-order a banner I had previously ordered and had my order # in hand.
Obviously, the reason is because it expedites the order much quicker...which I did receive very quickly as needed. Thank You!
Very quick getting the proof! You should add something about how customers should be sure to have their caffeine before working on the design, or they'll have to correct it as I did. Duh! Got the banner 2 days after I ordered. Everyone at the event who commented said it was terrific.
Great web site and easy to design. This was my second order. I wasn't real pleased with the eye ball font I selected this time...the eye balls didn't show up. You could see the circles, but no dots in the center. Was a bit disappointing.
I had magnetic signs made for my car and designed them myself. I couldn't have been more surprised and delighted when they arrived. The design was perfect! Such a top rate job. I was totally satisfied with eSigns and will use them again, I'm sure.
Quick turnaround, and the selfie sign was a huge hit at the beer festival! I would recommend a slightly thicker mm board, as after the cutout- we had to brace the tall skinny strips to keep it rigid. Will order again!
Quick, responsive (almost immediate proof)with reasonable pricing. So far, 100% +
I received my order on time and the quality was outstanding. I've received multiple complements on the sign (24x36 magnetic) and definitely will be back to order more from eSigns.
A great interface on the website and plenty of products. Shipping was quick and secure. I had no issues and was thoroughly pleased with my transaction. I would choose eSigns again in the future without hesitation.
I had looked at other sites and attempted to design my sign, but it became difficult. ESigns was very easy to navigate and design my product. The product was delivered on time & was exactly what I needed and looked even better than I expected. Thank you so much. I will be purchasing more products in the future.
Love the easy way to design your banners and signs! The personal phone call I received just after placing my order was an excellent touch. I had a rush order with a quick turn-around and my package was received right in time and in excellent shape. The banner and signs were perfect for my husbands welcome home ceremony for his deployment. I appreciate you all for your wonderful service. Thank you again!
I ordered a 24" silverstep retractable sign for my wife's 1966 Mustang GT last October to put next to the car when it's sitting at car shows. The sign was beautiful but I had trouble with the sign retracting back into the base. I tried the adjustment video they sent me to no avail. I contacted them last week and was hoping I could send it back and have them adjust it for me. SURPRISE! They sent me an e-mail the next day saying they were sending out a new sign...WHO DOES THAT? Well it just arrived today and works perfectly. ESigns is definitely an outstanding company who takes pride in their products. I have another sign in my basket waiting to be finished for my 1971 Dodge Dart Swinger...hopefully the car will be finished soon so I can get the sign completed and ordered. Thank you eSigns for your excellent customer service and quality products... I will be sharing your site with all my fellow street rodders and anyone else who needs this type of product...Thanks, Andre and Kris