eSigns has a rating of 2.9 stars from 1,907 reviews, indicating that most customers are generally dissatisfied with their purchases. eSigns ranks 108th among Signs sites.
Over a year ago, I ordered a banner and it was delivered very pixelated. I brought this to their attention and Emmanuel said I had only 24 hours to notify them to take advantage of the Goof Proof guarantee. Three weeks ago I made a $430 purchase, and specifically requested Esign to ensure that the product was not pixelated. It was delivered pixelated and I notified Emmanuel within 24 hours. There was some back-and-forth about submitting the work through their online design tool. Then Emmanuel just stop communicating. He offered me a 20% discount on future work and refused to reprint or give a refund. The Goof Proof guarantee is a joke and a fraud. I have spent plenty of money with Esigns only to get screwed on a job like this.
I am a long term customer of eSigns.com and have recommended them to other companies as well. Order was placed on Thursday, April 28 and esigns.com production approved the file on April 29. The order was supposed to be shipped vis UPS, with delivery date of Wednesday, May 4. Despite terms outlined, the esigns.com production team didn't start the printing process until May 5. Contacted Customer Service this morning to request that the signs be sent UPS Overnight to arrive on Friday, May 6 for no additional charge. Instead they shipped with delivery date of May 10. Customer Service No Longer Exists.
When I was adding text in banner using the adobe flash text box I was unable to add spanish accents so I had to reword my banner.
Other than that my banners were awesome you guys hit a homerun with it! With the Black Friday price you guys hit a grand slam homerun. You guys were quick the quality was perfect love it you guys keep up the great work!
The website was easy to navigate and the selections were great. It was easy to find what I needed and the information on how to get work done right the first time was spot on.
The production was fast as well as delivery and I couldn't be more satisfied with the finished product I received. Bottom line: very, very happy!
A personal note of satisfaction; I couldn't find a retractable banner that was wider than it was tall anywhere, but when I found Esigns.com I not only found it, but it was the perfect size.
I received the A-Frame that I ordered exactly on the date promised...it is exactly what I needed...and the price is just right...this is my first order and I will definitely come back and order more from this great company. Thank you very much eSign..
Easy to create my own sign, LOVE the expedited shipping options, thank you!
And because I goofed, you replaced the whole product quickly and easily and it's awesome. Love the color and design options. Thanks!
You installed groments as I requested, thank you. In my case I use two signs back to back and slide them over a frame of 1" square tube made to size, it would be nice if you could stitch the two sides and top enstead of groments to make an envelope to slide over the frame. Just a thought for future options.
For the most part, I was pleased with the signs I received from eSigns.com. They seem well made and durable, and the delivery time was great. The only thing I wasn't completely satisfied about is that the colors seem darker than they looked on the screen when I ordered the signs. I ordered black font on a blue background and I wish the blue was lighter so there was more of a contrast. The blue appeared lighter when I ordered it.
I ordered on a Sunday night and paid extra for delivery on Wednesday. On Thursday I called because the packages had not arrived. I was told that my order was on hold and that I had received a telephone call asking me to provide the answer to a question. The event the banners were ordered for was being held on Sunday!
1. Your staff made things happen. They handled the problem and got me the merchandise in time. Excellent save on an order that was going to be a cancel.
2. It is a crappy way of doing business to call, leave a voicemail and then not follow up for three days. This is an Internet ordering service, not a telephone order, so communicating with me via the Internet is the LEAST YOU CAN DO. You clearly have the ability to contact me via email, so why why why do you not do that when there is a problem with an order? Robo calls to my cell look just like a call from your sales department and are easily ignored, just like people ignore suspected robo calls all the time. USE EMAIL!
I needed 2 4/8 signs to be made relatively fast,since I was in a bit of a time crunch, and I tried first some local sign companies, but none of them could deliver in the time frame needed. So I contacted eSigns and put my total trust in them and THEY DID DELIVER! I got the signs in 3 working days much better looking then expected, the colors were spot on and the price about a third of what the local companies wanted to charge me. Nothing but praises from me.
A big thanks!
I am a board member of the Mountain Crest Community Association and we have installed permanent 3'x6' banner frame leg receptacles near the exit at our main gate. We use this to announce events for the Community. For example, National Night Out, Adopt-A-Highway clean-up, and most recently, our annual Association meeting. We are now exploring the use of yard signs to indicate the 1st, 2nd and 3rd place winners of our annual Holiday Lighting Contest. I have been very impressed with the value, ease of ordering, reliable execution of custom orders, and the convenience of the on-line design tool. I expect to be using eSigns exclusively for all of our future needs.
Our first time using eSigns was a great experience. We were on a VERY short deadline request that our local vendors couldn't (or wouldn't) meet time wise.
The products were all excellent quality and produced and shipped/received within less than a 48 hour time frame. The set up/creation and uploads to the site were simple and easy to follow. We will definitely use eSignsfor future projects.
I needed to make a garden sign for my school. We're a bilingual (English/Spanish) community, so I wanted to be able to produce a sign in both languages. It was virtually impossible to put an accent above one of the letters, so I just ordered the sign and used a Sharpie to make the accent in a different color. It would be nice if your fonts included an easier way to put accents, tildes and dieresis (Spanish punctuation). Your customer service told me how to do it, but it was so convoluted, that I opted to put one in by hand upon receipt of the order.
There was an error on my order and a new sign was shipped out next day.
Definitely, will order additional signs for the subsequent new builds form ESigns.
Marlene Silva
Hunter Mason Realty
Rancho Palos Verdes, CA
Ordering was easy, fine when the picture I wanted to use was not of high nough quality. I received an email advsising me that it would not turn out good. I called and spoke to someone and then chose another picture and called again and they checked to make sure the quality of the picture was good. Boom, we had a good picture and a great banner for my Dad's 80th birthday in 6 days.
Overall, I've always been satisfied with the delivery times and products. This last time makes me question using e-signs again in the future for our band.
Great Quality Banner at an extremely affordable price, and delivery was super fast! I had it 3 days after I placed the order. Will def use this company again.
I felt that the 36 in yard signs need something cost effective that will make them a bit more rigid. Other wise good product and great delivery system.
Website 'extremely' easy to use! Simple process!
The signs themselves were so much more than I expected! Gorgeous work!
Thank you eSigns - will contact you for future sign needs!
Quick, Easy Painless. Client was thrilled with the product and I'll hopefully be adding the full size order soon - can't wait to see the final project all finished! Thanks guys - you rocked it!
LOVE these window signs we got for our new studio! Will be ordering more for the other windows soon. GREAT quality, super fast and amazing price! Definitely would recommend!
You guys are now my go-to shop for signage. So glad to have found you! Great order process, excellent communication and explanation, good turnaround, outstanding end product.
Last year I zipped through your online banner creation screens, but this year my little pea brain had difficulty navigating. Probably says more about me than you.
Easiest way to get promotional banners that you can easily design yourself. I highly recommend eSigns.com to anyone looking for quality product at reasonable prices.
Every order I have ever placed have turned out 100%. It isn't often you get not only a great value but top of the line product. You just can't beat doing business with eSigns
I thought FedEx air shipping was expensive in order to get them before the election. The signs were very good, and they did arrive on time, as promised.
Awesome selection and easy-to-use ordering process! Received the sign within a couple of days, and it was absolutely fabulous for our event. Highly recommend!