eSigns has a rating of 2.9 stars from 1,907 reviews, indicating that most customers are generally dissatisfied with their purchases. eSigns ranks 108th among Signs sites.
Over a year ago, I ordered a banner and it was delivered very pixelated. I brought this to their attention and Emmanuel said I had only 24 hours to notify them to take advantage of the Goof Proof guarantee. Three weeks ago I made a $430 purchase, and specifically requested Esign to ensure that the product was not pixelated. It was delivered pixelated and I notified Emmanuel within 24 hours. There was some back-and-forth about submitting the work through their online design tool. Then Emmanuel just stop communicating. He offered me a 20% discount on future work and refused to reprint or give a refund. The Goof Proof guarantee is a joke and a fraud. I have spent plenty of money with Esigns only to get screwed on a job like this.
I am a long term customer of eSigns.com and have recommended them to other companies as well. Order was placed on Thursday, April 28 and esigns.com production approved the file on April 29. The order was supposed to be shipped vis UPS, with delivery date of Wednesday, May 4. Despite terms outlined, the esigns.com production team didn't start the printing process until May 5. Contacted Customer Service this morning to request that the signs be sent UPS Overnight to arrive on Friday, May 6 for no additional charge. Instead they shipped with delivery date of May 10. Customer Service No Longer Exists.
Absolutely completely satisfied! Great signs - just perfect! Thank you so much! Really, they are beautiful and perfect, size is perfect, color is perfect. I am so happy!
Website for designing the banner was easy to use. The turn around time was super quick. The quality and looks of the banner are great. I would definitely use the company again.
Lightening FAST shipping and the product was amazing! Quality is superb and the whole experience was just great! Definitely recommend and will be back!
The staff was helpful, and patient with us while we figured out if we had gotten exactly what we needed. Turns out we did, and we are very satisfied with the product so far.
It is always a pleasure doing business with eSigns. The website is fantastic and user-friendly, their prices are reasonable and their speed is outstanding.
I like the site and the abilities it gives you to design. That is the main reason I used it. Not sure about delivery as i have not received it yet. Price is ok.
Esigns is so reliable and so easy to use. Their representatives are quick and always available to help! I Absolutely love your company. Easy! Reliable! Perfection each and everytime!
We are very pleased with the professionalism and helpfulness of the staff at eSigns.com. The product came out great and so are the prices and delivery time. Good job!
Great products in the past. Great customer support in chat, very easy.
Great looking sign!
Not impressed with the quality of the coasters. I will not order them again.
This is my fault, but when I ordered my magnetic signs for use on my 2015 Ford F-150, I obviously wasn't thinking straight...you see, the body on the vehicle is aluminum which renders the signs useless to me. I'll figure out some other way to use them eventually.
As far as the product quality goes, I'm pretty happy. (just upset that I can't use them the way I want to.) So, the moral is- DONT FORGET THAT YOUR NEW F-150 HAS AN ALUMIUM BODY!
Uploading image was simple.
Online proof was quick and accurate to what the actual printed product was.
The delivery was quick! I had my package before I got the 'sent' email!
All I can say is AWESOME! Great product. The staff that I ordered the banner for were in awe of not only the banner itself, but the quality and colors. I will be back
I have always been completely happy with the banners I have ordered from esigns. They have been amazing for my businesses, sand I get compliments all the time!
Everything was good except for I thought that I didn't click that I wanted grommets in it. When it arrived, it had grommets in it though I didn't want them. Not sure where the confusion was.
Both products purchased were excellent! The price and the shipping were reasonable, and the finished product is worth it! They totally blow Fast Signs out of the water on Price!
The signs we ordered turned our as expected and beautiful. The time from placing the order to receiving the order was as promised. FAST. Thank you. We will order again.
Excellent experience and the product was delivered a day earlier than I anticipated. There was a slight error but overall the experience was very positive.
I ordered 2 silverstep retractable banners in June for an event in Sept, everything seemed to be working ok until it was time to change the banner for the next event. I realized the banners were missing the keys needed to replace the banner, these are "hidden" inside the stand behind a magnetic cover. No reason to check there if there is no direction to do so, only noticed the keys missing when it was time to switch out the banner. Called and was told there was nothing they could do but have me buy 2 new banners! I've ordered from this company before so I was offerred a discount on the new banners but still had to pay expedited shipping because my event was in 3 days! They said they have no spare parts to send me so I had to order and pay for new ones. To make matters worse, the replacement banner they sent me was velcro and the stands I have are glue so I could not switch out the old for the new! Plenty of online companies out there I can order from with much better service, I will be calling on them going forward!
I received the banner on time, I love the banner! I will definitely use you in the future if necessary and will highly recommend you to everyone. Very satisfied customer right here -Thank You :)
The site was easy to navigate and the banner was easy to make online. The colors are so vibrant!
I will be proud to hang the banner. It's so cool looking
Pretty straight forward. If you deliver as promised, I'll be extremely satisfied.
You did deliver as promised and I am very satisfied (and impressed). Thank you.
This was really simple process, upload an image file and produce your sign. Kimmie was amazing, she helped me with a file that was not exact to size and the banner came out perfect.
I love the quality and turnaround time from eSigns. We have gone back 3 or 4 times to help promote our business... My only wish is you sold feather flags!
Super easy to design personal banner. Great Service, Fast Delivery. Very Pleased and will definitely use this company again for any signs or banners I need.
Ordered (2) 2" x 3" banners for my boys football homecoming game and they turned out amazing! I would recommend esigns.com to everyone that's in need of a sign!