eSigns has a rating of 2.9 stars from 1,907 reviews, indicating that most customers are generally dissatisfied with their purchases. eSigns ranks 108th among Signs sites.
Over a year ago, I ordered a banner and it was delivered very pixelated. I brought this to their attention and Emmanuel said I had only 24 hours to notify them to take advantage of the Goof Proof guarantee. Three weeks ago I made a $430 purchase, and specifically requested Esign to ensure that the product was not pixelated. It was delivered pixelated and I notified Emmanuel within 24 hours. There was some back-and-forth about submitting the work through their online design tool. Then Emmanuel just stop communicating. He offered me a 20% discount on future work and refused to reprint or give a refund. The Goof Proof guarantee is a joke and a fraud. I have spent plenty of money with Esigns only to get screwed on a job like this.
I am a long term customer of eSigns.com and have recommended them to other companies as well. Order was placed on Thursday, April 28 and esigns.com production approved the file on April 29. The order was supposed to be shipped vis UPS, with delivery date of Wednesday, May 4. Despite terms outlined, the esigns.com production team didn't start the printing process until May 5. Contacted Customer Service this morning to request that the signs be sent UPS Overnight to arrive on Friday, May 6 for no additional charge. Instead they shipped with delivery date of May 10. Customer Service No Longer Exists.
So far it has been awesome! The service representatives that assisted me were very professional, patient, knowledgeable and work through my problems to reach a correct solution!
I don't know if there is an option or not in the customizing of the banners but I would like to be able to edit the pictures that I am downloading to make into a banner.
Not only was the order fast--- it was delivery early. When I showed it to the customer, they couldn't do anything but smile. You have created a loyal customer.
Really smooth and when I chatted with a rep it was quick and professional.
Very happy with the quality of the product delivered assembly for our show was a snap as was teardown.
Many thanks
This is the 2nd sign I have designed and bought. Website and design tool are easy to use. Quick delivery time and the sign looked awesome! Exceptional service!
Perfect experience from ordering through delivery! Great user interface for ordering, reasonable pricing, speedy and affordable delivery, and top quality product. I couldn't have asked for more :)
Really pleased with the bogo discount and the shopping experience. Loved designing my own banner from scratch. Lots of options to play around with before finalizing my banner!
Once again, ESigns came through with their professionalism and speedy work. Always happy with the products I've ordered, especially those that needed a little extra TLC from ESigns.
The banner was great. I made one aesthetic error where one image overlapped another, but that was on me and I am not sure how your side could have caught it. But the banner was AMAZING. I loved it. It was 100%. Easy to use, complete, on time, and exactly what I needed for the Gencon convention I attended. The banner is everything I wanted and then some. The only issue I have with the product is the bag it came in. We were gentle, we tried to take it easy. But in two days up unload/pack up, the corners of the banner poked holes in the bag, the seams of the bag came apart, and then the stitching on the zipper came undone. I am in love with the banner and will likely order again. When I get the banner, I will unpack it, throw the carry bag in the trash and likely use a series of leather straps to keep it all together/transport the banner itself. It could be that I just got a lemon for a bag. But the bag was awful. Everything else was wonderful and surpassed my expectations. Great product, horrible bag.
Online easy to order, many options and templates to create your own design. Purchase was quick and the actual banner came within a week despite COVID delays by FedEx.
I love this website! Just found it today and hopefully the quality is good. I goofed on one of my signs and had to throw it away but it was my mistake on the spelling.
Thank you for providing me with extra signs to utilize the stakes that I ordered. I will contact customer service to arrange to get custom posts made for the 46x46 signs I purchased.
I searched everywhere and this was the cheapest I could find! The designs are fantastic and the product is great! I will definetely purchase from them again.
I have always in the past shopped with you. I think the mailing costs are wayyyyyy over the top, you need to think of lowering the prices on mail costs..
Great website. Really easy to use. Only suggestion is to add the grommets to the view when you are creating the proofs when designs are uploaded. Thanks!
We spent almost double on another sign that wasnt as nice as we goy from esign! We are lifers! And we are getting ready to order two more signs in the coming weeks! Excellent!
Everything was great, except when I tried to delete an item from my shopping cart, it wouldn't work and the screen got weird, might check that option.
I couldn't upload the file, had to design online.
The final product was good. I just like the look of applied vinyl better than the words just printed on the aluminum. Thanks - you do a good job.
We are a small Magazine in Long Island and to find eSign has been so wonderful, since reselling their products now we can offer other products to satisfy the needs of our clients.
The Customer Sevice rep did a wonderful job of walking me through my order. With her help I waa able to copy and paste material from a prior order and reszie and duplicate the signage.
Wow, I received my sign much faster than I expected and the quality is TOP NOTCH. That's eSigns.com I will without a doubt order from you again and again.
I have been using esigns for over 6 years. The quality of their products are great and price is best around. Shipping is always swift also.
Totally awesome! My son come home from the Navy and was totally blown away with your great sign. Thank you all for making his homecoming so special!
I had trouble with my mobile device getting a design to work but these guys were quick to jump in and fix it for me very fast. Great service
Every step of the process was easy! Design, product choice and quality are second to
None. I am a repeat customer and will continue ordering again.