eSigns has a rating of 2.9 stars from 1,907 reviews, indicating that most customers are generally dissatisfied with their purchases. eSigns ranks 108th among Signs sites.
Over a year ago, I ordered a banner and it was delivered very pixelated. I brought this to their attention and Emmanuel said I had only 24 hours to notify them to take advantage of the Goof Proof guarantee. Three weeks ago I made a $430 purchase, and specifically requested Esign to ensure that the product was not pixelated. It was delivered pixelated and I notified Emmanuel within 24 hours. There was some back-and-forth about submitting the work through their online design tool. Then Emmanuel just stop communicating. He offered me a 20% discount on future work and refused to reprint or give a refund. The Goof Proof guarantee is a joke and a fraud. I have spent plenty of money with Esigns only to get screwed on a job like this.
I am a long term customer of eSigns.com and have recommended them to other companies as well. Order was placed on Thursday, April 28 and esigns.com production approved the file on April 29. The order was supposed to be shipped vis UPS, with delivery date of Wednesday, May 4. Despite terms outlined, the esigns.com production team didn't start the printing process until May 5. Contacted Customer Service this morning to request that the signs be sent UPS Overnight to arrive on Friday, May 6 for no additional charge. Instead they shipped with delivery date of May 10. Customer Service No Longer Exists.
Easy to use and product is awesome. I'm a repeat happy customer.
Thanks for the great service.
PS...I would like to see FREE shipping options.
I appreciate your fair prices and good quality. I really enjoyed the free gifts included with my order. That was an extra special touch. Thank you!
I'm always amazed at what a good job and quality the banners are made.
Extremely experienced in the delivery as well, you can't beat that!
Always appreciate the great service from ESigns.
I got two calls about my last banner to make sure it was created exactly as I wanted.
THE BANNERS ARE AWESOME. COLORS ARE VIBRANT, JUST AS SEEN ON ORDER SITE. QUALITY IS EXCELLENT. THESE WILL BE A GREAT ADDITION TO OUR CHURCH PARKING AREA FOR EASTER CELEBRATION.
I always use eSigns for my sports team banners. They are fast and very affordable. I have never had any reason to even try anyone else.
It always easy ordering signs from eSigns! I am a regular customer and their service is so good that I don't feel like looking for another company.
ESigns produces quality signs for a great price. Delivery is astoundingly fast. Their design online feature is easy to use and quite flexible.
Thank you. The sign is just what I wanted, with plenty of room left for me to paint my logo in the middle.
I LOVE my signs! We received so many compliments on them at our latest event. Thank you, I am ordering more right now...
I told Robert last year, this level of service makes me wish I had an excuse to order from him more often.
Our banner was very easy to create with better design options than I have seen on other sites. It shipped very quickly!
Very pleased. Banner looks nice. Will be ordering three different banners very soon. Any chance of a discount for non-profit organizations? :)
Getting my layout to work was difficult. I was also unhappy that you would no longer do pole pockets top and bottom
The banner was lovely! Well printed with a full bleed. I had a bunch of heavy ink on it. Thanks so much!
Easy to setup sign designs and get proofs. Next time We will use lettering from the sight. Our lettering was too skinny!
Your customer service was amazing! They were very friendly and helpful and certainly knew their stuff! Thank you all so much.
T
Great quality at a very affordable price. Great communication if orders need any changes to make it correct. I highly recommend eSigns!
Great product, great price, timely delivery. Can't get much better than that! We'll be back for more banners in the future. Thanks!
I have never been disappointed with any purchase made with e-signs. Top quality workmanship and price. Would highly recommend using this company.
Super easy! I was able to use the design my broker gave me and get signs made quick! Super affordable as well!
Your chat feature helped me over some frustrating problems and made the experience satisfactory!
Also, your No Goof Guarantee saved me, BIG TIME, when I mis-spelled something on my banner.
These banners are actually for a theater group that I recommended you to. They needed my credit card to charge it.
I was very pleased with my overall experience from start to finish. Products were delivered quickly and quality exceeded my expectations.
Easy and varied self-design features. Good selection of products. I like that we could order a sample of offerings for free.