eSigns has a rating of 2.9 stars from 1,907 reviews, indicating that most customers are generally dissatisfied with their purchases. eSigns ranks 108th among Signs sites.
Over a year ago, I ordered a banner and it was delivered very pixelated. I brought this to their attention and Emmanuel said I had only 24 hours to notify them to take advantage of the Goof Proof guarantee. Three weeks ago I made a $430 purchase, and specifically requested Esign to ensure that the product was not pixelated. It was delivered pixelated and I notified Emmanuel within 24 hours. There was some back-and-forth about submitting the work through their online design tool. Then Emmanuel just stop communicating. He offered me a 20% discount on future work and refused to reprint or give a refund. The Goof Proof guarantee is a joke and a fraud. I have spent plenty of money with Esigns only to get screwed on a job like this.
I am a long term customer of eSigns.com and have recommended them to other companies as well. Order was placed on Thursday, April 28 and esigns.com production approved the file on April 29. The order was supposed to be shipped vis UPS, with delivery date of Wednesday, May 4. Despite terms outlined, the esigns.com production team didn't start the printing process until May 5. Contacted Customer Service this morning to request that the signs be sent UPS Overnight to arrive on Friday, May 6 for no additional charge. Instead they shipped with delivery date of May 10. Customer Service No Longer Exists.
Very easy site to work with. I've tried working on others and it takes so long but not this one. Thank you!
Overall very good experience. Reasonable prices and delivered prior to anticipated delivery date. Well Done!
Have ordered our annual builder show signs from e-signs for the last three years. Always fast, good pricing & excellent quality.
It's a great site, providing high quality merchandise at fair prices. The turn-around time is simply wonderful.
Terrific purchasing experience and product! With an awesome price to boot! I will definitely use you guys again!
Awesome product! Your customer service sets you apart from competition. Prices are perfect and delivery was fast!
Above and beyond - everything from timeliness to affordability. Awesome quality. We'll definitely be repeat customers! Can't say enough good!
We continue to do business with eSigns because of excellent customer service and a superior product.
Website was extremely user-friendly and customer service on the phone could not have been more pleasant or helpful. Fantastic experience.
Phenomenal banners at an exceptional price & lightning speed delivery...what more is there to say!? Highly recommend!
Had a small glitch which could have been my I-Pad, the help was very good and went smoothly after that!
Banners look great! Have not hung them yet, but we are expecting complete satisfaction. Thanks so much!
Great Product and Customer Service! I will be getting more signs in the near future Thank you very much!
Fabulous experience. Easy to order, quick delivery, great price and our high res graphic was printed flawlessly.
Awesome product, service, delivery time etc. as usual! So easy and quick to place the orders. Highly recommend eSigns!
Esigns always delivers great products at competitive pricing. My favorite place to order vinyl banners.
Both banners look fantastic, were a great price and came super fast! I will definitely recommend to friends! Thank you!
Overall pretty easy to work with. Good quality products, fast production service, But a little slow at resolving issues.
Always good. Would be great if you could print single vinyl letters, spaced accordingly, so I can put them on an office window.
Simply the easiest to work with, great products, impeccable customer service, and outrageously fast production.
Easy website...extremely fast delivery! Our sign was exactly as described and the quality is excellent!
Great customer service, prompt answers to questions, really nice quality and workmanship. Very satisfied.
Customer service was awesome! Very helpful people! I appreciate the late hours to help meet my deadline!
Needed signs & banners for a charitable event. ESigns delivered as promised, very easy to work with.
Original banner had slight defect. Promptly replaced with no problems. Only draw back is limited amount of logos/ images to choose from