eSigns has a rating of 2.9 stars from 1,907 reviews, indicating that most customers are generally dissatisfied with their purchases. eSigns ranks 108th among Signs sites.
Over a year ago, I ordered a banner and it was delivered very pixelated. I brought this to their attention and Emmanuel said I had only 24 hours to notify them to take advantage of the Goof Proof guarantee. Three weeks ago I made a $430 purchase, and specifically requested Esign to ensure that the product was not pixelated. It was delivered pixelated and I notified Emmanuel within 24 hours. There was some back-and-forth about submitting the work through their online design tool. Then Emmanuel just stop communicating. He offered me a 20% discount on future work and refused to reprint or give a refund. The Goof Proof guarantee is a joke and a fraud. I have spent plenty of money with Esigns only to get screwed on a job like this.
I am a long term customer of eSigns.com and have recommended them to other companies as well. Order was placed on Thursday, April 28 and esigns.com production approved the file on April 29. The order was supposed to be shipped vis UPS, with delivery date of Wednesday, May 4. Despite terms outlined, the esigns.com production team didn't start the printing process until May 5. Contacted Customer Service this morning to request that the signs be sent UPS Overnight to arrive on Friday, May 6 for no additional charge. Instead they shipped with delivery date of May 10. Customer Service No Longer Exists.
Awesome product and amazing turn-around! Especially for the price! Will definitely use esigns.com again!
Excellent product for a very reasonable price...plus fast shipping! Will be using again...thank you!
A little trouble with the website when I tried to edit/delete items, but other than that great customer service!
The items we ordered were awesome and was delivered quickly. Will definitely purchase from eSigns.com again
Quick and easy online process to have custom vinyl banners made. Uploaded logos and they arrived on time and look great.
It was a lot smaller than I expected!
I need to start getting referral fees. Because EVERYONE asks where I got my beautiful sign.
Excellent Customer Service. Super Quick Response and Very Helpful
Really Awesome Print. Many Thanks! :)
I've ordered with eSigns several times and have always been pleased with the webpage, service, and quality of banners.
You guys are the best! I recommend you to EVERYONE! At least two other people at my farmers market have used you along with some other folks.
Nice online designer. Easy to find what I wanted. I appreciate being able to use Goodshop with eSigns.
So easy and fun to create impactful signs! I've ordered signs here previously and will keep coming back!
The product is a great value for the price point. The look is what I neeeded. Delivery was very timely. Thank you.
The banner was exactly what we wanted! I like the ability to upload my own images and make it my own!
The website was easy to use and had great tools for customizing my banner. The banner arrived quickly and was exactly what I had wanted/designed.
Website easy to use. Very fast turnaround on order and items shipped quickly. Vey satisfied with order and implants to order again.
CS was extremely helpful as this was my first time ordering a banner. It came out absolutely PERFECT!
I have used your product 2X now - once for banners for a soccer team and now for a benefit car show.
The sign was ordered as a custome size and was perfect. The lettering was very nice and overall, we were very satisfied.
The quality of the banner and the quality of the images that I put on the banner turned out unbelieveable! It looks great! Thank you!
It was well made and ascetically beautiful. A great job done well and delivered in a timely fashion. Well done.
Design tool was easy to use... good results! No problem applying the BOGO offer from my email. Cart went smoothly.
As usual, E-signs came through with flying colors (literally).
Their online design tool is very intuitive and easy to master.
Thanks again!
JLRP
Easy to use design web site, "Great" quality Banner and fast shipping! Very happy.
"High-Five eSings"
Chose this company because most sites would not accept graphic size that I had available. It was over 25M
This is the 2nd re-order that I've done. Awesome quality, super fast turnaround and excellent prices! What else could a customer want?