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eSigns has a rating of 2.9 stars from 1,907 reviews, indicating that most customers are generally dissatisfied with their purchases. eSigns ranks 108th among Signs sites.
31,965 reviews
Over a year ago, I ordered a banner and it was delivered very pixelated. I brought this to their attention and Emmanuel said I had only 24 hours to notify them to take advantage of the Goof Proof guarantee. Three weeks ago I made a $430 purchase, and specifically requested Esign to ensure that the product was not pixelated. It was delivered pixelated and I notified Emmanuel within 24 hours. There was some back-and-forth about submitting the work through their online design tool. Then Emmanuel just stop communicating. He offered me a 20% discount on future work and refused to reprint or give a refund. The Goof Proof guarantee is a joke and a fraud. I have spent plenty of money with Esigns only to get screwed on a job like this.
I am a long term customer of eSigns.com and have recommended them to other companies as well. Order was placed on Thursday, April 28 and esigns.com production approved the file on April 29. The order was supposed to be shipped vis UPS, with delivery date of Wednesday, May 4. Despite terms outlined, the esigns.com production team didn't start the printing process until May 5. Contacted Customer Service this morning to request that the signs be sent UPS Overnight to arrive on Friday, May 6 for no additional charge. Instead they shipped with delivery date of May 10. Customer Service No Longer Exists.
Had a few questions and special requests.
Both were handled courteously and efficiently.
So far, so good! But will I get a proof prior to production?
Great customer service, products always up to par, they hold up well outdoors.
So far so good...discount coupon is what got me back to you guys.
The creating and ordering process was easy. Arrived on time and looked beautiful!
Designing signs and banners is wicked easy and awesome, great software for beginners.
So far so good! I really liked the online chat option. Thank you!
Everytime I send you something you guys knock it out of the park...excellent
Ben was over and above very professional and great with his expert assistance.
Love the banners and the quickness to get them. They always through professional.
The free 2-day shipping is worthless if it takes over 2 weeks to get it out the door.
Gotta love you Guys... We only buy any signs we need from you, don't even look elsewhere :)
I have ordered before. I have never had an issue with eSigns. Although the shipping is rather high!
I was in a pinch and n a rush. Goggled and found you. Seriously could not be happier.
Website it easy to use, product it very high quality, I will keep coming back again and again!
Great team to work with, great value, awesome banner for our offices.
I am ecstatic that I have found such an awesome company with even more awesome pricing options!
Excellent design tools and swift completion of order. Our banner looks excellent!
Shipping and handling is a little high on a small order. The product is of great quality.
I liked having my order saved until I got approval to purchase.
I order from E Signs all the time they're the best in the business & fast shipping!
This is the only place I could find exactly what I wanted!
They were quite responsive and helpful. I will happily use them again and recommend them to others.
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