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Essence-store has a rating of 1 stars from 29 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Essence-store most frequently mention and credit card. Essence-store ranks 236th among Perfume sites.
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On the 3rd of July, I paid £57 to this website for a bottle of Dior J'adore perfume. I received a poor copy, which smelled revolting and had a badly fitting lid. When i looked online, I saw that many other people had also been duped by essence-store and had received similar fake goods. I have been buying perfume online for years and up until now have had no problems. This has been a wake up call for me. The website appeared to be very authentic, although the receipt gave an address in the Seychelles. When the money was taken from my account, it went to essence-store in sofia Bulgaria. BUYER BEWARE.
Did order a perfume from this website on27/05/2011, £38.00, did not get anything, have writen several emails, and nothing at all, so BE AWARE, it is a scam, all looks good but it's a scam!
Please help spread this, so less people will be caught on this terrible fraud.
Many thanks.
Rogerio B.
I too can vouch for the uselessness of this company. I bought a twin pack of Chanel 'Chance' for my mother and ironically that's exactly what I was taking - a BIG chance.
About 4 weeks later two bottles that looked like Chance arrived. They didn't smell like it, and the 'scent' lasts about 20 mins before it's undetectable. Basically a crappy fake.
My advice is to avoid these guys as if they were a drunken tramp lurching towards you brandishing a dirty syringe.
Do not deal with this company! I have lost £38!
The website appears to be offering a professional service, however the merchandise that they sell is not genuine. I ordered a bottle of D&G perfume, payment was taken immediately and the item took 5 weeks to arrive. Having worn this perfume for 10 years, on opening the package I could immediately tell that the item was a fake. In comparing the product to an original bottle of D&G, the product is laughable and the scent horrible.
Do not trust this site, they are based in Bulgaria, not the Seychelles as advertised. Order at your own peril!
Completely agree, totally fake from Bulgaria, even tough the emails are coming out of the Sychelles. I got done over £100. Have spoken to someone from essence but gave me complete rubbish about different countries produce different products, ie Chanel is made in NY, London, Paris and quality may vary.BO££)CKS if you ask me.
WARNING! Essence Store is a BULGARIAN SCAM PIRATE perfume website!
DO NOT USE!
The website looks good you order they take your money. Nothing arrives. They bull$#*! you for months they give you fake 'tracking numbers' - you complain they offer you a voucher for another non-existent perfume. You NEVER get your money back unless you complain to your bank.
Looking around on the web it seems these are the same bunch of crooks that run Scentmall under various names (. Org,. Net. co.uk, scentmallcatalog.com etc) also out of Bulgaria. Look at the Scentmall reviews on Site Jabber. This is a very big fraud.
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Why doesn't Interpol shut them down?
From some of the reviews, a few people get sent some perfume but it is fake maybe even dangerous. DO NOT USE!
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If you are scammed by these pirates
A) Contact your bank or credit card company as soon as possible, open a dispute and hopefully you will get your money back in a few weeks.
B) Get your bank or credit card company to send you a new card and stop all payments on the old card
C) Contact your local BBB, police and fraud authorities check out some of the Site Jabber advice it's good. Thanks guys!
D) Help warn people by posting negative reviews on Site Jabber and any other review sites.
E) Don't use your real name / order number / location when posting they are not good people.
*Personal information redacted by admin