Etsy

They closed my account with mentioning that I didn't pass verification. I provided all documents again, in better quality they kept silence for 7 days although promise to answer within 1-2 working days. Afterwards I tried to contact them to get to know what is going on, because I paid for my shop account and had one sale already. But they send me again template answer that - hey due to inconsistencies in your account we suspended it. They gave me 0 explanation on what happened, why was suspended what exact reason for it what paragraph I violated...still don't know. I kept asking please give me some explanation what is going on and how to fix it, but no communication from their side. Basically they suspended my account for what I paid already and gave me 0 explanation how to make refund how return money. Customer support just ignore you and try to push issue on other agent not to deal with you and not to help you.

The seller and I agreed I could return my item by regular mail since I received my item by regular mail, they even told me how much it would cost and not to send through the post office. I used their own packaging and sent a photo to confirm the return. The seller now refuses to honor their agreement so I opened a case with Etsy. Etsy won't refund me because I can't prove the seller received my return. If they bothered to read the conversation between myself and the seller the seller told how to return my item and you can't send a tracked item to a PO Box! What a scam! Way to rip off a person with a disability. They closed my file with no explanation or anything. I guess Etsy let's sellers rip off buyers now.

I've been a seller on Etsy for a number of years, and I also really appreciate being able to shop on Etsy and find and support amazing makers!
The space is co-created and consumer driven, but sadly anyone can open a shop, therefore please do your due diligence and look over each individual shop to get a feel for whether or not it is a true artist and not a manufactured sham. If it's a manufactured sham, please report it to help maintain the integrity of the site. If you have an issue with your order, try resolving it with the seller, and if that doesn't work, there's great customer service to help you navigate the issue.
Here are some tips before purchasing:
-Read over some reviews in each shop!
-Check their Social Media, Do you see photos of them actually making what they sell?
-Read their "About" section. If there's no About section, then that might be a red-flag. (Makers and artists generally enjoy sharing some part of their process)
Xo

I am currently a seller on Etsy who works hard to come up with new designs and sell high quality hand made products. Lately the website is a joke. Many sellers are not honest and use retail products that they sell as handmade and up the price on. One way you can spot this is through the pictures. Try google image searching items before you buy them. If they take you to a retail site then that is where the seller gets the products they send to you. Do not fall into the "Handmade trap," be aware of what you are buying and dont just trust store reviews. ETSY REMOVES BAD REVIEWS to maintain stores images and their own image..

I was a little skeptical of the time frame and wondered if it would arrive in time for my daughter's birthday. She loved the shirt as well as the one I got for myself. My customers have asked and now I can give them what they are looking for. Will be ordering more in the future.

Buyer beware! Etsy and its Application are a total ripoff!
I purchased items with this app. They were sent to the wrong address. Per Etsy your items are automatically sent to the address that you have used the most. Not your most current address. My order was almost $100, currently doing a claim against Etsy with my bank as Etsy said this is policy and they have done nothing to recover my order or refund my money. Poorly written application. Or was it they did make a $100 off me by hiding behind the small print. Shop elsewhere there are companies out there with smarter apps.

I purchased a jacket that was supposed to be a men's medium and it arrived a woman's medium... several emails to the seller and a opened and closed claim case in less than 6 hours and I'm stuck with the jacket. The only response to my several emails was apparently meant for another customer.

I ordered a phone cause from etsy because my previous one had broken... the website told me i would receive it in 5-10 business days. I received confirmation of shipping on July 19th... I still have yet to receive my phone case and i have been waiting approximately three weeks for it. I spent a good deal of money for a phone case that is taking an extremely long time to get here. I know for sure I will never order anything from this website again and I would absolutely not recommend it to anyone.

I ordered a two-tiered wine glass rack from Weldon Woodcrafts on Etsy, and it was shipped to me but damaged in the shipping process. I contacted Andrew Weldon/Weldon Woodcrafts about this, and he said he would contact the USPS. That was in the first part of March. I did not hear back from him and have sent him 3 more notes asking about the status, all of them unanswered.

The craftsmanship was okay, except that he used a piece of wood that had a knot in it and he also didn't use a very sturdy shipping box, and the box looked a little ragged when I got it. After having been thrown around by the U.S. Postal Service, it came to me with a big crack where the knot was. I paid $95 originally and then he asked for an additional $25 for shipping costs before he would send it out.

I was sold a counterfeit bracelet and collegeprojewelry will not refund me. I should have been smarter knowing the price was too good to be true but their reviews were good and are now finally showing this companies true colors. I know for a fact the bracelet was fake because I own an original and this one is so cheap and obvious its fake. You can see all over the internet that this guy is a scam artist selling stolen and counterfeit goods. Avoid.

I purchased a second pair of palazzo pants for my girlfriend, both from Etsy. The first pair fit perfectly; the second pair is sized for a child, even though it says, "women medium." Etsy had a company named Hannah's Fashions supply the pants. Hannah refuses to respond to emails. When I called, a woman answered, stated that she did not speak english, and was quite rude. I called Etsy and after being on hold for a while, a digital voice said that they had already closed for the day (at 2 PM EDT). I was looking forward to buying more items from Etsy, but unless I can reach them and make an exchange, I will never do business with Etsy again.
To be fair, Etsy has great prices, free shipping, and fast delivery, and I planned to order many more items from Etsy, but none of these features mean anything if I get stiffed on a miss-sized item.