• Spotlight Oral Care

Spotlight Oral Care

Is this your business?
Write a Review
How would you rate Spotlight Oral Care?
Thumbnail of user stephend802
GB
4 reviews
4 helpful votes
  • Send Message
November 1st, 2021

Very poor. Impossible to return the item if you're not satisfied with it, despite legally imposed remote selling guarantees!
I bought a Spotlight Oral Care Sonic Toothbrush via their website. The purchase link took me to the jusmylook.com website, where I completed the purchase. The toothbrush and accessories arrived in a box, sealed with a clear plastic wrap, like most things do now. If you break this wrap - as you HAVE TO, to even see, let alone check your product, you are deemed to have broken the 'hygiene seal' and therefore JustMyLook will REFUSE to take it back, even in you've not used it! Spotlight themselves simply wash their hands of the situation, saying that they can DO NOTHING, as you have not bought from them. They deny that they put sales links from other companies on their website, but that's where I initially clicked to buy this.
Their toothbrush may be exactly what you want, in which case, no problem, but for me, I wasn't happy with the really TINY HEAD and the total length of it (about 25cm - much too long to fit in my bathroom cupboard).
Now I'm left with a £100+ toothbrush that I don't want and CAN'T return for a refund.
So, if you want one of these, MAKE SURE it's what you want, as once you've opened the outer packaging (just the cellophane wrap), they will NOT take it back!
How does THAT work with the laws on remote selling Spotlight Oral Care?

Tip for consumers:
Don't buy from this company, especially if the sales link takes you to a different site!

Products used:
None

Service
Returns

Sitejabber for Business

Gain trust and grow your business with customer reviews.

How do I know I can trust these reviews about Spotlight Oral Care?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Spotlight Oral Care?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business