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    Europcar Greece

Europcar Greece

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Overview

Europcar Greece has a rating of 4.2 stars from 1,221 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Europcar Greece most frequently mention friendly staff, good experience, and shuttle bus. Europcar Greece ranks 4th among Car Rental sites.

  • Service
    7
  • Value
    7
  • Shipping
    4
  • Returns
    4
  • Quality
    7
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
View ratings trends
19
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How would you rate Europcar Greece?
Top Positive Review

“Excellent Service”

Aimilianna P.
2/9/24

Helpful staff, clean car and offices. I used them the past couple of months 3 times in Athens airport, 2 in Chania for daily business trips. Strongly recommended, thanks

Date of experience: 2/9/24
See positive reviews
Top Critical Review

“Horrific policy”

Amy, J.
9/21/22

Horrific policy. My license from Canada updates every 5 yrs as do most across the globe. This is so for update of address and photo. According to Europcar policy if your license has a issue date of less than 1 year you can't rent a car. In my case, mine had renewed in Jan so although I have been driving for 40 years, I was given a hard time, an unbending front desk person and a delay in starting my holiday. Terrible policy. I will not rent from there again

Date of experience: 8/22/22
See critical reviews

Reviews (1,221)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (27) athens airport (21)
Thumbnail of user lisowskis
Greece
1 review
0 helpful votes
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August 19th, 2022
Verified purchase

Good and easy communication with Europcar, good car rented

Location: ATHT02

Reason I chose this business:

Selected by my company.

Date of experience: August 19, 2022

Thumbnail of user nikolaosm10
Greece
1 review
0 helpful votes
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April 5th, 2022
Verified purchase

Very satisfied for the professional response of the personnel.

Location: SKGT02

Reason I chose this business:

Best price and low quarantee amount

Date of experience: April 5, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Nikos,

Thank you so much for your feedback. Europcar Greece appreciates your feedback. It is critical to us that our customers have a great travel experience.

We hope to have the opportunity to serve you again soon.

Customer Service Team

Thumbnail of user baura1
Greece
1 review
0 helpful votes
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August 2nd, 2022
Verified purchase

Good service like explained when booking, good car state.

Location: HERT02

Reason I chose this business:

Reliability

Date of experience: August 2, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.

We look forward to serving you again soon.

The team Customer service

Thumbnail of user valentinom28
Greece
1 review
0 helpful votes
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August 23rd, 2022
Verified purchase

Location: KGSO01

Reason I chose this business:

I'm in vacation

Date of experience: August 23, 2022

Thumbnail of user katharinae3
Greece
1 review
1 helpful vote
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April 13th, 2022
Verified purchase

Great and very friendly service! Everything went very smoothly.

Location: ATHC07

Date of experience: April 13, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Katharina,

Thank you so much for your effort. Europcar Greece values your opinion. It is critical to us that our customers have a positive travel experience.

We hope to have the opportunity to serve you again in the not-too-distant future.

Customer Service Team

Thumbnail of user edk281
GB
1 review
0 helpful votes
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August 3rd, 2022
Verified purchase

Very bad. I didn't received the car. I lost my money and I didn't get a car. $#*!

Location: SKGT02

Reason I chose this business:

No more European greece

* Europcar Greece attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: July 4, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Ed

Thank you for your feedback. We have to investigate your case to ensure that all procedures were followed with consistency and responsibility towards you.

Remain at your disposal.

The Customer Support Team

Thumbnail of user danas716
Czechia
1 review
0 helpful votes
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April 20th, 2022
Verified purchase

The staff was very friendly and helpful. The car was in perfect condition.

Location: ATHC07

Reason I chose this business:

Because of the price and location.

Date of experience: April 20, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Dana,

Please accept our heartfelt thanks for your support. We appreciate you taking the time to share your experience with Europcar Greece. As a company, we are dedicated to providing our clients with exceptional travel experiences every time they use our services.

It will be a pleasure to hear about your travel experiences in Greece

Customer service team

Thumbnail of user spyrosb1
GB
1 review
1 helpful vote
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March 16th, 2022
Verified purchase

Date of experience: March 16, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Spyros
The comments you made regarding Europcar Greece are much appreciated. Thanks for taking the time to comment. We place a high priority on customer satisfaction.
We hope to see you again soon.
Regards.
The Customer Service Team

Thumbnail of user stratost3
Germany
1 review
0 helpful votes
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July 22nd, 2022
Verified purchase

Fast car take over!
Nice communication.
Good new car.

Location: PVKT02

Date of experience: July 22, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Hello Stratos
It is very kind of you to share your experience with Europcar about your rental in Greece. Having you as a customer means the world to our entire team!

We look forward to serving you again soon.

Regards

Customer Service Team

Thumbnail of user claireb386
France
1 review
0 helpful votes
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April 29th, 2022
Verified purchase

Very helpful and friendly staff, great and clean car!

Location: ATHT02

Reason I chose this business:

Because of europcar’s réputation

Date of experience: April 29, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Claire,

Thanks so much for the excellent feedback. Happy to hear you had a good experience with us. You are right, our staff goes above and beyond to ensure our customers receive the best possible service. Your compliments will be shared with them.

We hope to serve you again soon!
Customer Service Team

Thumbnail of user scalesig
Italy
1 review
0 helpful votes
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July 5th, 2022
Verified purchase

Perfect experience. Very professional people.
Staff is very polite.

Location: HERT02

Reason I chose this business:

It is the best

Date of experience: July 5, 2022

Thumbnail of user elenam251
Elena M. – Europcar Greece Rep

Dear Scalesi,
Thank you for taking the time to let us know what you think of our services. It is incredibly helpful for us to listen to our customers. The goal of our service is to ensure the traveler has a pleasant experience.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user thomasi491
Switzerland
1 review
0 helpful votes
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September 5th, 2022
Verified purchase

Very good car, excellent and friendly service, good rate.

Location: SKGT02

Reason I chose this business:

Becauce of a nice offer.

Date of experience: September 5, 2022

Thumbnail of user dimitrav5
Greece
1 review
0 helpful votes
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June 21st, 2022
Verified purchase

I'm very satisfied, the staff was very friendly and the services too good.

Location: SKGT02

Reason I chose this business:

It was one of the cheapest car rental companies in Thessaloniki.

Date of experience: June 21, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Dimitra
Thank you for reaching out to Europcar Greece with your feedback. We are happy to hear that you enjoyed your experience with us - it means a lot to us!

We look forward to serving you again soon.

Best,
Team of Europcar Greece

Thumbnail of user frankp1208
California
1 review
0 helpful votes
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July 5th, 2022
Verified purchase

Prima overdracht van de huurauto. Grondige gezamenlijke inspectie van de vastlegging van allerlei beschadigingen van de auto. Prima dus. Verder is het een prima comfortabele auto, die Nissan.

Location: ATHP01

Date of experience: July 5, 2022

Thumbnail of user elenam251
Elena M. – Europcar Greece Rep

Merci d'avoir pris le temps de nous dire ce que vous pensez de nos services. Il est extrêmement utile pour nous d'écouter nos clients. L'objectif de notre service est d'assurer au voyageur une expérience agréable.

Nous sommes impatients de vous servir à nouveau bientôt.

L'équipe du service à la clientèle

Thumbnail of user alekseis11
Estonia
1 review
0 helpful votes
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April 3rd, 2022
Verified purchase

Very nice and helpful staff,
Very nice office, fast transfer to airport

Location: ATHT02

Reason I chose this business:

Rent price/rating.

Date of experience: April 3, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Aleksei,

Thank you so much for your thoughtfulness. Europcar Greece appreciates your feedback. It is extremely important to us to provide our customers with great travel experiences.

We will look forward to serve you again
Customer Service Team

Thumbnail of user efstathiosl
Greece
1 review
0 helpful votes
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July 31st, 2022
Verified purchase

Excellent service, gentle and helpful personnel upon check in and check out

Location: SKGT02

Reason I chose this business:

By car n motion, I didn’t have cc

Date of experience: July 31, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.

We're here for you anytime.

Thanks,
Customer service Team

Thumbnail of user mbitelm
France
1 review
0 helpful votes
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June 2nd, 2022
Verified purchase

The transfer between airport and cars area is not indicated and the Shuttle not regular!

Location: ATHT02

Date of experience: May 3, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear M' Bitel

Thank you for sharing your experience with Europcar Greece. We are committed to providing our customers with great travel experiences every time they use our services.
All instructions about the station, shuttle bus and where to find us were included in the voucher that was be sent to you.

We will be happy to serve you on your next trip from the airport counter, that opens at 12th of May 2022.

Regards.
The Customer Service Team

Thumbnail of user jedidiw
Greece
1 review
0 helpful votes
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July 29th, 2022
Verified purchase

The rental procedure was very smooth and the staff polite and helpful

Location: ATHT02

Reason I chose this business:

Their car offer was interesting

Date of experience: July 29, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.

We look forward to serving you again soon.

The team Customer service

Thumbnail of user dmytros8
Greece
1 review
0 helpful votes
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August 20th, 2022
Verified purchase

Stuff was very helpful and polite. The car was pretty new and the price was affordable 9

Location: CHQT02

Date of experience: August 20, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you very much for your feedback regarding your Europcar Greece experience. We are pleased to hear that you were satisfied with the service you received.

It would be our pleasure to serve you again in the near future.

Best,
Team of Europcar Greece

Thumbnail of user neagua
Romania
1 review
0 helpful votes
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August 3rd, 2022
Verified purchase

The staff was kind and friendly, and they did the papers quickly

Location: ZTH02

Date of experience: August 3, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.

We look forward to serving you again soon.

The team Customer service

Thumbnail of user zasavischim
Romania
1 review
0 helpful votes
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August 27th, 2022
Verified purchase

Personal very good. And car very Good.The cars are clean and New.

Location: SKGT02

Reason I chose this business:

Price and car îs very good.
Good Men.
Profesionalism.

Date of experience: August 27, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you very much for your feedback regarding your Europcar Greece experience. We are pleased to hear that you were satisfied with the service you received.

It would be our pleasure to serve you again in the near future.

Best,
Team of Europcar Greece

Thumbnail of user perezs6
Spain
1 review
0 helpful votes
  • Send Message
August 5th, 2022
Verified purchase

We found the meeting car easily and the car pick-up was correct.

Location: HERT02

Reason I chose this business:

I trust in Europcar

Date of experience: August 5, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.

We look forward to serving you again soon.

The team Customer service

Thumbnail of user vallascianig
California
1 review
0 helpful votes
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June 5th, 2022
Verified purchase

It was Fastest and very kind, the car was clean and new

Location: SKGT02

Reason I chose this business:

For the price and the security of the trade

Date of experience: June 5, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Vallasciani

We are incredibly grateful that you took the time out to share your feedback with Europcar Greece. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!

We will be happy to see you again, enjoy your vacation.

Regards.
The Customer Service Team

Thumbnail of user dediuv
GB
1 review
0 helpful votes
  • Send Message
June 5th, 2022
Verified purchase

Good service, helpful staff and car was clean and in good condition!

Location: SKGT02

Date of experience: June 5, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Deviu

We are incredibly grateful that you took the time out to share your feedback with Europcar Greece. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!

We will be happy to see you again, enjoy your vacation.

Regards.
The Customer Service Team

Thumbnail of user nikosn9
Greece
1 review
0 helpful votes
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August 26th, 2022
Verified purchase

Very happy this the process and the the car. Will use it the company again.

Location: ATHT02

Date of experience: August 26, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you very much for your feedback regarding your Europcar Greece experience. We are pleased to hear that you were satisfied with the service you received.

It would be our pleasure to serve you again in the near future.

Best,
Team of Europcar Greece

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From the business

From October 2021, Europcar will be managed in Greece by Kinsen Hellas, which is the beginning of a new era for Europcar. Our rental stations have been recently remodeled for your convenience, and our customers can expect high-quality, consistent service.
You can explore and save more when you book online with Europcar, whether you are traveling for business or pleasure. Eco-friendly vehicles are available. Our online booking process takes just a few seconds. Our roadside assistance is available 24 hours a day. We guarantee the best price. We offer single-trip and monthly car rentals with risk reduction coverage and a free loyalty program. With Europcar, you can drive 24 hours a day.

Company Representative

Thumbnail of user elenam254
Europcar G.

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