• Bookmark

    Europcar Greece

Europcar Greece

Write a Review

Overview

Europcar Greece has a rating of 4.2 stars from 1,221 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Europcar Greece most frequently mention friendly staff, good experience, and shuttle bus. Europcar Greece ranks 4th among Car Rental sites.

  • Service
    7
  • Value
    7
  • Shipping
    4
  • Returns
    4
  • Quality
    7
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
View ratings trends
19
See all photos
How would you rate Europcar Greece?
Top Positive Review

“Excellent Service”

Aimilianna P.
2/9/24

Helpful staff, clean car and offices. I used them the past couple of months 3 times in Athens airport, 2 in Chania for daily business trips. Strongly recommended, thanks

Date of experience: 2/9/24
See positive reviews
Top Critical Review

“Horrific policy”

Amy, J.
9/21/22

Horrific policy. My license from Canada updates every 5 yrs as do most across the globe. This is so for update of address and photo. According to Europcar policy if your license has a issue date of less than 1 year you can't rent a car. In my case, mine had renewed in Jan so although I have been driving for 40 years, I was given a hard time, an unbending front desk person and a delay in starting my holiday. Terrible policy. I will not rent from there again

Date of experience: 8/22/22
See critical reviews

Reviews (1,221)

Rating

Timeframe

Locations

Other

Reviews that mention popular keywords

customer service (27) athens airport (21)
Thumbnail of user federicai
Italy
1 review
0 helpful votes
  • Send Message
August 30th, 2022
Verified purchase

Everything was fine and easy. The car was what we request and at the office the people was nice.

Location: PAST01

Reason I chose this business:

For the best offert

Date of experience: August 30, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you very much for your feedback. Your opinion is very critical to us. We are committed to making sure our customers enjoy their trips.

It would be our pleasure to serve you again.

Customer Service Team

Thumbnail of user norwegiantourista
Norway
1 review
0 helpful votes
  • Send Message
April 19th, 2022
Verified purchase

Efficient and pleasant check-in and check-out. New car and no problems. Great!

Location: ATHT02

Reason I chose this business:

Price and convenience.

Date of experience: April 19, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear norwegian tourist a.

Please accept my heartfelt thanks for your support.
We appreciate you taking the time to share your experience with Europcar Greece. As a company, we are dedicated to providing our clients with exceptional travel experiences every time they use our services.

We will be happy to serve you again.

Customer Service Team

Thumbnail of user rahamima1
Israel
1 review
0 helpful votes
  • Send Message
July 5th, 2022
Verified purchase

The team are really kind and all was perfect
The car was clean and new

Location: SKGT02

Date of experience: July 5, 2022

Thumbnail of user elenam251
Elena M. – Europcar Greece Rep

Thank you for taking the time to let us know what you think of our services. It is incredibly helpful for us to listen to our customers. The goal of our service is to ensure the traveler has a pleasant experience.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user barryc407
Switzerland
2 reviews
0 helpful votes
  • Send Message
June 28th, 2022
Verified purchase

Excellent service by the team in the Paros office. First class service.

Location: PAST01

Reason I chose this business:

Frequent user of Europcar. I’m very happy with the service provided.

Date of experience: June 28, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Barry
Thank you so much for rating us. Having the opportunity to hear from our customers is incredibly helpful for us. Our goal is to ensure that they have a positive travel experience.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user marwana52
AE
1 review
0 helpful votes
  • Send Message
June 28th, 2022
Verified purchase

It was good but i was in mykonos and it was hard to find parking

Location: JMKO01

Date of experience: June 28, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Marwan,

Thank you so much for rating us. Having the opportunity to hear from our customers is incredibly helpful for us. Our goal is to ensure that they have a positive travel experience. You do have right we do have parking problems, that is why we always recommend to book small categories.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user yiannim2
Greece
1 review
0 helpful votes
  • Send Message
September 10th, 2022
Verified purchase

Location: HERT02

Reason I chose this business:

Previous europcar customer

Date of experience: September 10, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you for taking the time to rate us. Europcar Greece needs your feedback. We are committed to making our customers' travel experiences enjoyable.

Thank you for your time, and we look forward to serving you again soon.

Team Customer Service

Thumbnail of user postiglionev
Switzerland
1 review
0 helpful votes
  • Send Message
August 13th, 2022
Verified purchase

Everything was ol and the staff was really gentle with us and explained us everything.

Location: KGSO01

Date of experience: August 13, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.

We look forward to serving you again soon.

Best,

Europcar Greece Service Team

Thumbnail of user gaddg
GB
1 review
0 helpful votes
  • Send Message
July 3rd, 2022
Verified purchase

Very easy and professional - staff were very helpful

Location: KLXT02

Reason I chose this business:

Because they are reputable

Date of experience: July 3, 2022

Thumbnail of user elenam251
Elena M. – Europcar Greece Rep

Thank you for taking the time to let us know what you think of our services. It is incredibly helpful for us to listen to our customers. The goal of our service is to ensure the traveler has a pleasant experience.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user pierreb149
Greece
1 review
0 helpful votes
  • Send Message
July 4th, 2022
Verified purchase

Easy to get, even if the instruction to get the car could have been clearer.

Location: JTRT02

Date of experience: July 4, 2022

Thumbnail of user elenam251
Elena M. – Europcar Greece Rep

Thank you for taking the time to let us know what you think of our services. It is incredibly helpful for us to listen to our customers. The goal of our service is to ensure the traveler has a pleasant experience.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user robertj2331
Australia
1 review
0 helpful votes
  • Send Message
July 6th, 2022
Verified purchase

All good. Car good - pick up and drop off good. No complaints at all.

Location: PVKT02

Reason I chose this business:

Ease, choice of car and price.

Date of experience: July 6, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you for taking the time to let us know what you think of our services. It is incredibly helpful for us to listen to our customers. The goal of our service is to ensure the traveler has a pleasant experience.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user baschetm
France
1 review
0 helpful votes
  • Send Message
May 27th, 2022
Verified purchase

Everything ok at the reception of the car. Reception was ok as well

Location: HERT02

Date of experience: May 27, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Baschet
Thank you very much for your rating and great comments. Your opinion is very important to us. Our intention is to contribute to the positive travel experiences of our customers.
We will be happy to serve you on one of your next trips

Europcar Customer Service in Greece

Thumbnail of user lopezj19
Greece
1 review
0 helpful votes
  • Send Message
May 8th, 2022
Verified purchase

They need to move the location to the airport. Finding the address to return the car is difficult.

Location: SKGT02

Date of experience: April 8, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Lopez,

Thank you for find time to rate us. Our branch in the Arrival Hall of Athens airport is under construction and we are expecting very soon at June to move in.

We are looking forward to serve you again direct form the airport hall.

Regards

The customer service team

Thumbnail of user mercedesc80
Spain
1 review
0 helpful votes
  • Send Message
August 4th, 2022
Verified purchase

It's was perfect, the attention and the car was really good

Location: JTRT02

Date of experience: August 4, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.

We look forward to serving you again soon.

The team Customer service

Thumbnail of user guidor14
Greece
1 review
0 helpful votes
  • Send Message
July 22nd, 2022
Verified purchase

Everything was fine. The car was clean, the service was fast and the staff was very pleasant.

Location: ATHT02

Reason I chose this business:

I have got Europxar for several times and every time it was ok.

Date of experience: July 22, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.

We look forward to serving you again soon.

The team Customer service

Thumbnail of user zwartv
Greece
1 review
0 helpful votes
  • Send Message
June 11th, 2022
Verified purchase

Good car and very good collect and return, No waiting time.

Location: EFLT02

Reason I chose this business:

The cheapest, via car rentals.

Date of experience: June 11, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Zwart

We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.

We look forward to serving you again soon.

The team Customer service

Thumbnail of user jacquelinem881
Greece
1 review
0 helpful votes
  • Send Message
June 11th, 2022
Verified purchase

Very efficient person - Alexander - and very clean car.

Location: ATHC07

Date of experience: June 11, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Jacqueline
We are incredibly grateful that you took the time out to share your feedback with Europcar Greece. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!

We look forward to serving you again soon.

Best,
Team of Europcar Greece

Thumbnail of user udog7
Greece
1 review
0 helpful votes
  • Send Message
June 14th, 2022
Verified purchase

Good experience, fast handling, friendly agents, good expertise

Location: HERT02

Date of experience: June 14, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Udo
Thank you very much for your rating and great comments. Your opinion is very important to us. Our intention is to contribute to the positive travel experiences of our customers.

We will be happy to serve you on one of your next trips

Europcar Customer Service in Greece

Thumbnail of user donatot4
Greece
1 review
0 helpful votes
  • Send Message
June 14th, 2022
Verified purchase

All was perfect: the agency service, the car, the insurance cost

Location: KLXT02

Reason I chose this business:

Because they had the best price

Date of experience: June 14, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Hello Donato
We are incredibly grateful that you took the time out to share your feedback with Europcar Greece. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!

We look forward to serving you again soon.

Best,
Team of Europcar Greece

Thumbnail of user dennisw958
Germany
1 review
0 helpful votes
  • Send Message
September 1st, 2022
Verified purchase

Was fine! Nice Service, nice Personal. Was offered me by Lufthansa

Location: ATHT02

Reason I chose this business:

Good price and Service

Date of experience: September 1, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you very much for your feedback regarding your Europcar Greece experience. We are pleased to hear that you were satisfied with the service you received.

It would be our pleasure to serve you again in the near future.

Best,
Team of Europcar Greece

Thumbnail of user ivicz
Greece
1 review
0 helpful votes
  • Send Message
April 24th, 2022
Verified purchase

Wonderful experience all around all excellent loved it

Location: SKGT02

Date of experience: April 24, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Ivic,

It was a pleasure to hear about your experience with Europcar Greece. Whenever our customers use our services, we strive to deliver great travel experiences.
It would be a pleasure to serve you again.

Happy Easter!

Regards.
The Customer Service Team

Thumbnail of user berdondinis
Greece
1 review
0 helpful votes
  • Send Message
July 9th, 2022
Verified purchase

Location: CHQT02

Reason I chose this business:

Mi company gas an agreement with discount

Date of experience: July 9, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you for taking the time to let us know what you think of our services. The feedback we receive from our customers is incredibly valuable to us. Providing high-quality travel services is our primary goal.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user stephanea9
France
1 review
0 helpful votes
  • Send Message
July 5th, 2022
Verified purchase

Very polite and professional reception. Very good experience

Location: ATHC07

Reason I chose this business:

Réduction granted

Date of experience: July 5, 2022

Thumbnail of user elenam251
Elena M. – Europcar Greece Rep

Dear Stephane,

Thank you for taking the time to let us know what you think of our services. It is incredibly helpful for us to listen to our customers. The goal of our service is to ensure the traveler has a pleasant experience.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user enzol21
Italy
1 review
0 helpful votes
  • Send Message
July 6th, 2022
Verified purchase

Very good experience, very professional team, all ok

Location: CFUC04

Reason I chose this business:

I knew europcar and i have always enjoyed it

Date of experience: July 6, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

We appreciate you taking the time to let us know what you think of our services. Listening to our customers is incredibly helpful to us. As a service provider, our goal is to make the traveler's experience as pleasant as possible.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user saloustrosi
Greece
1 review
0 helpful votes
  • Send Message
June 27th, 2022
Verified purchase

Everything was very good. The staff was great. The car was new and clean

Location: SKGT02

Date of experience: June 27, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

We are grateful for the rating you gave us. It is extremely helpful to us to hear from our customers. As a result, we do our best to ensure a positive experience for them during their travels.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user olivierp29
France
1 review
0 helpful votes
  • Send Message
August 15th, 2022
Verified purchase

Location: SKGT02

Reason I chose this business:

Price and large choice

Date of experience: August 15, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.

We look forward to serving you again soon.

Best,

Europcar Greece Service Team

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

From October 2021, Europcar will be managed in Greece by Kinsen Hellas, which is the beginning of a new era for Europcar. Our rental stations have been recently remodeled for your convenience, and our customers can expect high-quality, consistent service.
You can explore and save more when you book online with Europcar, whether you are traveling for business or pleasure. Eco-friendly vehicles are available. Our online booking process takes just a few seconds. Our roadside assistance is available 24 hours a day. We guarantee the best price. We offer single-trip and monthly car rentals with risk reduction coverage and a free loyalty program. With Europcar, you can drive 24 hours a day.

Company Representative

Thumbnail of user elenam254
Europcar G.

How do I know I can trust these reviews about Europcar Greece?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Europcar Greece?