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Europcar Greece has a rating of 4.2 stars from 1,221 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Europcar Greece most frequently mention friendly staff, good experience, and shuttle bus. Europcar Greece ranks 4th among Car Rental sites.
Helpful staff, clean car and offices. I used them the past couple of months 3 times in Athens airport, 2 in Chania for daily business trips. Strongly recommended, thanks
Horrific policy. My license from Canada updates every 5 yrs as do most across the globe. This is so for update of address and photo. According to Europcar policy if your license has a issue date of less than 1 year you can't rent a car. In my case, mine had renewed in Jan so although I have been driving for 40 years, I was given a hard time, an unbending front desk person and a delay in starting my holiday. Terrible policy. I will not rent from there again
Employee was very friendly and thorough. Went through all details of rental and answered all my questions.
Location: ATHC07
Best rate through American Express.
Quick, easy and very nice people to deal with. Very efficient pick up of the car, easy to find the rental office as well.
Location: EFLT02
Dear Tom,
It was a pleasure to hear about your experience with Europcar Greece. Whenever our customers use our services, we strive to deliver great travel experiences.
It would be a pleasure to serve you again.
Regards.
The Customer Service Team
Friendly staff. Good car. Not expensive.
Have used several times now to rent a car from Athens Airport. Good shuttle service from the Airport.
Location: ATHT02
Dear Mr Brown
Thank you so much for the excellent rate and feedback. Happy to hear you had a good experience with us. Our Team goes above and beyond to ensure our customers receive the best possible service.
We hope to serve you again
The Team of Customer Service
Very helpful and dedicated team. No issues and everything was treated correctly and on a fast manner
Location: ATHC07
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.
We're here for you anytime.
Thanks,
Customer service Team
Everything was perfect. Received a nice car, well prepared.
Nice experience from the beginning to the end.
Location: ATHC07
Your reputation of serious company. Your competitiveness in terms of choices, prices and avaialbilities.
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.
We're here for you anytime.
Thanks,
Customer service Team
It was great but the office location outside the airport... I will we could pick the car from the gate.
Perfect company
Dear Adulla
Thank you very much for your rating and great comments. Your opinion is very important to us. Our intention is to contribute to the positive travel experiences of our customers.
We will be happy to serve you on one of your next trips
Europcar Customer Service in Greece
Very helpful gentleman in the office
Car is ok. The car was clean, everything was working. I have no objections.
Location: SKGT02
Dear Slawomir,
We appreciate you taking the time to rate me. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.
We look forward to serving you again soon.
The team Customer service
First time. Excellent service from transfer shuttle to office and excellent, efficient service at office. Car was in pristine condition!
Location: ATHT02
Dear Christine
Thank you so much for sharing your feedback with Europcar Greece. We are delighted that you enjoyed your experience with us - it means a lot to everyone at our company!
We look forward to serving you again soon.
Best,
Team of Europcar Greece
The staff was kind, precise, clear and available to my needs. The car was delivered to me in excellent condition
Location: JMKO01
Value for money
Even if no Office into the airport terminal, good shuttle service with an excellent driver. At the Office good service and quick operation.
Location: ATHT02
Dear Rosseti
Thank you so much for the excellent rate. Happy to know that you are recognise that our Team goes above and beyond to ensure our customers receive the best possible service. In a few days we will be happy to serve from the airport terminal.
We hope to serve you again soon!
Customer Service Team
I would like to know in advance about the full coverage of the car insurance and not at the place of car pickup!
Location: SKGT02
Dear Maizel, Thank you so much for your thoughtfulness. Europcar Greece appreciates your feedback. Our customer service department strives for excellence, but it is clear that we have failed in your case. We apologies for inconvenience we may cause you. As a result of your feedback, we are providing our team with additional customer service training to prevent similar situations from happening in the future.
We will be happy to serve you again and hope to earn back your trust.
Regards.
The Customer Service Team
Contract a bit long to establish at the departure but very nice people at the desk.
Europcar office difficult to find at the return place.
Location: ATHT02
Price, regular company
Dear Christophe,
Thanks you so much for the excellent feedback. Happy to hear you had a good experience with us.
We do understand although we will be happy to serve you on your next trip from the airport counter.
Customer Service Team
There is no office at the airport so you have to call to be picked up and escorted to the office to collect the car. For the rest everything is ok
Location: SKGT02
The wrong fuel level was proactively corrected in the hand-over paper by the staff while receiving the vehicle.
Location: PVKT02
Made good experience previously. Good quality vehicles received. Nevertheless, a critical view on paperwork, fuel level and existing damages is needed.
Dear Matthias,
Thank you very much for taking the time to review Europcar Greece. We appreciate you bringing this to our attention. Please accept our apologies for any inconvenience we may have caused. It is important to us that we achieve excellence, so your comments are valued.
Our customers' satisfaction is our top goal, and it gives us great pleasure that your travel experience with us was enjoyable.
We hope to serve you again soon.
Customer Service Team
My experience was great. I was upgraded to an automatic for the same price. Customer service was great.
Location: JTRT02
Dear Sriram
Thank you so much for rating us. Having the opportunity to hear from our customers is incredibly helpful for us. Our goal is to ensure that they have a positive travel experience.
We look forward to serving you again soon.
Customer Service Team
The handover of the car went very well, the staff was very friendly and explained all the necessary things. The car is in top condition, thank you.
Location: ATHC07
I had good experiences with Europcar before, and as we are travelling with children, we tried to avoid any "adventures" when hiring a car;-)
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.
We're here for you anytime.
Thanks,
Customer service Team
The car was in perfect condition. The service was fast enough and at the desktop they were very kind and patient.
Location: EFLT02
It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.
We look forward to serving you again soon.
Best,
Europcar Greece Service Team
Ok the meeting with the operator in the airport, everybody was kind and skilled. An office directly in the airport should be better.
Location: RHOT02
Corporale benefici discount
Very good and fast service. Very polite staff with excellent service. Very accurate in pick-up and drop-off appointments. I was very happy!
Location: RHOT02
Dear Mr Manousakis
We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.
We look forward to serving you again soon.
The team Customer service
Contract was nicely explained as well as the car. Together with an employee the car was checked for any damage.
Location: ATHT02
Because it is a well-known rental company
Dear Kees
Thank you so much for sharing your feedback with Europcar Greece. We are delighted that you enjoyed your experience with us - it means a lot to everyone at our company!
We look forward to serving you again soon.
Best,
Team of Europcar Greece
Excellent service by your staff both at pick-up and at drop-off.
Processing was straightforward
Car was excellent.
Location: SKGT02
Option suited my needs after a RentalCars search
Dear Ken
Thank you for reaching out to Europcar Greece with your feedback. We are happy to hear that you enjoyed your experience with us - it means a lot to us!
We look forward to serving you again soon.
Best,
Team of Europcar Greece
It's was perfect, the car was very good and it was simple to got it. Even to return the car there was no problem. I recommend.
Location: JTRT02
Because the balance price/quality was good.
Thank you for taking the time to let us know what you think of our services. The feedback we receive from our customers is incredibly valuable to us. Providing high-quality travel services is our primary goal.
We look forward to serving you again soon.
Customer Service Team
Very polite desk service. Detailed demonstration of the car. The car was clean like new and the fuel tank was full.
Location: ATHC07
Due to its reliability.
Hello Dimitrios
Thank you very much for sharing your experience with Europcar about your rental in Greece. Thanks for the wonderful review - it means the world to our entire team that you were satisfied with your experience!
We look forward to serving you again soon.
Cheers,
Customer Service Team
The picking up and returning of the car was extremely easy. The attendance team was very kind. The car worked fine. Everything was excellent
Location: ATHC07
Because we think europcar it's a trustworthy company
It is gracious of you to share your Europcar experience in Greece with us. It is extremely meaningful to us to receive feedback from our customers. Providing high-quality travel services is our goal.
We look forward to serving you again soon.
Customer Service Team
The hostess was very professional and welcoming, she explained everything and she took the time with us
Location: JTRT02
It's well-known company
Gain trust and grow your business with customer reviews.
From October 2021, Europcar will be managed in Greece by Kinsen Hellas, which is the beginning of a new era for Europcar. Our rental stations have been recently remodeled for your convenience, and our customers can expect high-quality, consistent service.
You can explore and save more when you book online with Europcar, whether you are traveling for business or pleasure. Eco-friendly vehicles are available. Our online booking process takes just a few seconds. Our roadside assistance is available 24 hours a day. We guarantee the best price. We offer single-trip and monthly car rentals with risk reduction coverage and a free loyalty program. With Europcar, you can drive 24 hours a day.
Dear Kelly,
Please accept our heartfelt thanks for your support. We appreciate you taking the time to share your experience with Europcar Greece. Customer satisfaction is our number one priority, we are dedicated to providing our clients with exceptional travel experiences every time they use our services.
It will be a pleasure to hear about your travel experiences in Greece
Customer service team