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Europcar Greece has a rating of 4.2 stars from 1,221 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Europcar Greece most frequently mention friendly staff, good experience, and shuttle bus. Europcar Greece ranks 4th among Car Rental sites.
Helpful staff, clean car and offices. I used them the past couple of months 3 times in Athens airport, 2 in Chania for daily business trips. Strongly recommended, thanks
Horrific policy. My license from Canada updates every 5 yrs as do most across the globe. This is so for update of address and photo. According to Europcar policy if your license has a issue date of less than 1 year you can't rent a car. In my case, mine had renewed in Jan so although I have been driving for 40 years, I was given a hard time, an unbending front desk person and a delay in starting my holiday. Terrible policy. I will not rent from there again
Nice & friendly customer service at the airport, new & clean car, all perfect!
Location: KGSO01
Best price, good experience so far
Quick pickup at airport. Upgraded us to a better car and class. Smiling service. Quick dropoff.
Location: HERT02
Reputation and good reviews. Fair price (through agent).
Everything is going well, no issues, and the staff of Europcar Thessaloniki is really kind. Tkx
Location: SKGT02
My company chose, but l feel confortable with Europcar.
Not so easy to find, where to be picked up, as nobody was there. Polite staff
Not gps provided
Location: ATHT02
Dear Morten,
Thank you for sharing your experience with Europcar Greece. We are committed to providing our customers with great travel experiences every time they use our services.
It is our understanding that the signs are needed, but sadly the airport regulations do not allow us to place any signage inside the airport or arrival hall. Though all instructions will be included in the voucher that will be sent to you, all instructions will be included in your voucher.
We will be happy to serve you on your next trip from the airport counter.
Regards.
The Customer Service Team
Picked up at the airport by name tag and brought to the car. Everything went very well and friendly
Location: CHQT02
Partner of Austrian Touing Club
Dear Biber
Thank you so much for the excellent feedback. Happy to hear you had a good experience with us. Our Team goes above and beyond to ensure our customers receive the best possible service.
We hope to serve you again soon!
Customer Service Team
This rental car save us. The two man's are kind and they explain to us clairely. I recommand.
Location: JMKO01
It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.
We look forward to serving you again soon.
Best,
Europcar Greece Service Team
Pas de comptoir à l aéroport de SKG, pas d info sur le lieu de prise en charge. Finalement, une navette vient nous chercher au parking P5, pour nous emmener au bureau, à 2,8km de l aérogare.
Location: SKGT02
Tarifs intéressants, entreprise sérieuse, véhicule en bon etat.
L employé n a pas trop insisté pour ajouter les assurances facultatives. Très aimable et serviable.
Merci beaucoup pour votre évaluation et vos excellents commentaires. Votre avis est très important pour nous. Notre intention est de contribuer aux expériences de voyage positives de nos clients.
Nous comprenons que les panneaux sont nécessaires, mais malheureusement, la réglementation de l'aéroport ne nous permet pas d'afficher de panneaux dans l'aéroport ou dans le hall d'arrivée. C'est pourquoi nous avons mis toutes les instructions pour nous trouver dans le bon qui vous a été envoyé, toutes les instructions étaient dans le bon que vous avez reçu.
Nous serons heureux de vous servir lors d'un de vos prochains voyages
Service Client Europcar en Grèce
Very friendly and courteous staff and slick service from airport collection to handover
Location: CHQT02
Thank you very much for your feedback regarding your Europcar Greece experience. We are pleased to hear that you were satisfied with the service you received.
It would be our pleasure to serve you again in the near future.
Best,
Team of Europcar Greece
A clear direction on where to go to get the car is needed.
Location: EFLT02
Reputable name. Competitive price.
Dear Steve
Please accept my heartfelt thanks for your support.
We appreciate you taking the time to share your experience with Europcar Greece. As a company, we are dedicated to providing our clients with exceptional travel experiences every time they use our services.
We understand that the signs are needed, but unfortunately, the regulations of the airport do not permit us to display any signage in the airport or in the arrival hall. Despite the fact that all instructions will be in the voucher that will be sent to you, all instructions will be in the voucher you will receive.
We will be happy to serve you again.
Customer Service team
The hire place was in the middle of no-where, but friendly and quick.
Location: SKGT02
Dear Martin,
Thank you for find time to rate us. Our branch in the Arrival Hall of Athens airport is under construction and we are expecting very soon at June to move in.
We are looking forward to serve you again direct form the airport hall.
Regards
The customer service team
Very fast and professional with no problems. The car was nice and clean
Dear Christos
Thank you very much for your rating and great comments. Your opinion is very important to us. Our intention is to contribute to the positive travel experiences of our customers.
We will be happy to serve you again
Europcar Customer Service in Greece
I had a problem with a deposit and my money was not refunded
Location: ATHC07
I would never indicate or choose Europcar Greece again.
Dear Jefferson,
We appreciate you taking the time to share your experience with Europcar Greece. As a company, we are dedicated to providing our clients with exceptional travel experiences every time they use our services.
Consider your comment about the security deposit, the request for release of the guarantee is made upon the return of the car. As a company in all our rentals a security deposit will be blocked on the credit card plus the estimated cost of the rental will be charged at the time of pickup. The deposit that will be blocked on the credit card will be released by the cardholder's bank, upon notification after the vehicle returns. The estimated time of released is always depends of bank the customer use.
It will be a pleasure to hear about your travel experiences in Greece
Customer service team
Excellent with the exception that better visibility at the arrivals area is needed
Location: ATHT02
Dear John
Thank you so much for the excellent rate and feedback. Happy to hear you had a good experience with us. Our Team goes above and beyond to ensure our customers receive the best possible service.
We hope to serve you again
The Team of Customer Service
Nice and helpfully staff. The pickup at the airport was a big mess.
Location: ATHT02
I normally book Sixt. Because of the simple insurance offers, but they changed the system so I choose your company. I am not willing to pay for everything an extra charge.
Dear Marcus
We are incredibly grateful that you took the time out to share your feedback with Europcar Greece. Customer satisfaction is our top priority but we understand the point of signs. Yes signs are needed, but unfortunately, the regulations of the airport do not permit us to display any signage in the airport or in the arrival hall. That is why we have put all the instructions how to find us in the in the voucher that was sent to the customer.
Although we are glad to announced that our desk in the airport Arrival Hall will be open soon.
We look forward to serving you again soon.
Best,
Team of Europcar Greece
Very easy, friendly transaction to pick up the car just outside the airport.
Location: EFLT02
Good price for the larger size of car we needed.
It is gracious of you to share your Europcar experience in Greece with us. It is extremely meaningful to us to receive feedback from our customers. Providing high-quality travel services is our goal.
We look forward to serving you again soon.
Customer Service Team
Very fast take over of the car. Good service and clean car. Perfect.
Location: JTRT02
By travel agent
It is gracious of you to share your Europcar experience in Greece with us. It is extremely meaningful to us to receive feedback from our customers. Providing high-quality travel services is our goal.
We look forward to serving you again soon.
Customer Service Team
People is very friendly.
Please improve the indications at the airport arrival hall.
Location: HERT02
Dear Olivier
Thank you for sharing your experience with Europcar Greece. We strive to provide our clients with exceptional travel experiences every time they use our services.
We are not permitted to display signage in the airport or in the arrival hall, even though we understand the need for signs. Despite the fact that all instructions were included in the voucher. Our shuttle bus is allocate in the bus station opposite of the Arrival hall, 50 meters of the entrance of Arrival Hall.
We will be happy to serve you on one of your next trips and hope we have the chance to win your trust again
Europcar Customer Service in Greece
No fuss, smooth and professional.
Nice car, good condition and very clean inside.
Location: KLXT02
Price and location
We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.
We look forward to serving you again soon.
The team Customer service
Very nice service, the crew was very kind and helpful, would definitely recommend.
Location: RHOT02
It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.
We look forward to serving you again soon.
Best,
Europcar Greece Service Team
Everything went well. The vehicle was great and the waiting times were short.
Location: ATHC07
Thank you very much for your feedback regarding your Europcar Greece experience. We are pleased to hear that you were satisfied with the service you received.
It would be our pleasure to serve you again in the near future.
Best,
Team of Europcar Greece
The car is in great condition and it is a very reliable company
Location: SKGT02
Thank you very much for your feedback regarding your Europcar Greece experience. We are pleased to hear that you were satisfied with the service you received.
It would be our pleasure to serve you again in the near future.
Best,
Team of Europcar Greece
Got the car I booked, got no problems with it, the staff was nice and friendly, very helpful.
Location: ATHP01
Found it on booking.com.
Dear Domen,
Thanks so much for the excellent feedback. Happy to hear you had a good experience with us. Our staff goes above and beyond to ensure our customers receive the best possible service and we are so happy that you mention it.
We hope to serve you again soon!
Customer Service Team
All fine. It was a bit confusing of how to find the shuttle bus. However, otherwise, all fine.
Location: ATHT02
Dear Zaiss,
Thank you for sharing your experience with Europcar Greece. We are committed to providing our customers with great travel experiences every time they use our services.
It is our understanding that the signs are needed, but sadly the airport regulations do not allow us to place any signage inside the airport or arrival hall. Though all instructions will be included in the voucher that will be sent to you, all instructions will be included in your voucher.
We will be happy to serve you on your next trip from the airport counter.
Regards.
The Customer Service Team
All good so far. Still using the car, will give more feedback by the end of the rental
Location: CHQT02
We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.
We look forward to serving you again soon.
The team Customer service
Good pick up with attention like fresh bottles of water. Good job
Location: RHOT02
Thank you for taking the time to rate us. Europcar Greece needs your feedback. We are committed to making our customers' travel experiences enjoyable.
Thank you for your time, and we look forward to serving you again soon.
Team Customer Service
Gain trust and grow your business with customer reviews.
From October 2021, Europcar will be managed in Greece by Kinsen Hellas, which is the beginning of a new era for Europcar. Our rental stations have been recently remodeled for your convenience, and our customers can expect high-quality, consistent service.
You can explore and save more when you book online with Europcar, whether you are traveling for business or pleasure. Eco-friendly vehicles are available. Our online booking process takes just a few seconds. Our roadside assistance is available 24 hours a day. We guarantee the best price. We offer single-trip and monthly car rentals with risk reduction coverage and a free loyalty program. With Europcar, you can drive 24 hours a day.
It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.
We look forward to serving you again soon.
Best,
Europcar Greece Service Team