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    Europcar Greece

Europcar Greece

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Overview

Europcar Greece has a rating of 4.2 stars from 1,221 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Europcar Greece most frequently mention friendly staff, good experience, and shuttle bus. Europcar Greece ranks 4th among Car Rental sites.

  • Service
    7
  • Value
    7
  • Shipping
    4
  • Returns
    4
  • Quality
    7
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
View ratings trends
19
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How would you rate Europcar Greece?
Top Positive Review

“Excellent Service”

Aimilianna P.
2/9/24

Helpful staff, clean car and offices. I used them the past couple of months 3 times in Athens airport, 2 in Chania for daily business trips. Strongly recommended, thanks

Date of experience: 2/9/24
See positive reviews
Top Critical Review

“Horrific policy”

Amy, J.
9/21/22

Horrific policy. My license from Canada updates every 5 yrs as do most across the globe. This is so for update of address and photo. According to Europcar policy if your license has a issue date of less than 1 year you can't rent a car. In my case, mine had renewed in Jan so although I have been driving for 40 years, I was given a hard time, an unbending front desk person and a delay in starting my holiday. Terrible policy. I will not rent from there again

Date of experience: 8/22/22
See critical reviews

Reviews (1,221)

Rating

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Reviews that mention popular keywords

customer service (27) athens airport (21)
Thumbnail of user stefanr55
Austria
1 review
0 helpful votes
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August 19th, 2022
Verified purchase

Description of shuttle Meeting point at heraklion airport could be better... the rest was very good

Location: HERT02

Date of experience: August 19, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Our apologies for any inconvenience caused and we greatly appreciate your feedback, since without your feedback we cannot improve our services.

It is true that since we took over the Europcar operation in Greece (01/10/2021), we have made every effort to provide our clients with exceptional travel experiences every time they use our service. However, the airport regulations prevent us from displaying any signs in the airport or arrival hall. Even though the voucher you received contained all instructions.
Looking forward to serving you again soon.

Europcar Greece Service Team

Thumbnail of user florentb15
France
2 reviews
0 helpful votes
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August 18th, 2022
Verified purchase

Nice team at the piraeus port Europcar office. Informations clean.

Location: ATHP01

Date of experience: August 18, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you very much for your feedback about Europcar Greece. We're glad to hear you were satisfied with our service.

It would be our pleasure to serve you again in the near future.

Best,
Team of Europcar Greece

Thumbnail of user ianp266
Greece
1 review
0 helpful votes
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May 18th, 2022
Verified purchase

Great service will definitely use this rental again
Thank you

Location: SKGT02

Date of experience: May 18, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Ian
Thank you so much for the excellent rate and feedback. Happy to hear you had a good experience with us. Our Team igoes above and beyond to ensure our customers receive the best possible service.
We hope to serve you again

The Team of Customer Service

Thumbnail of user kouliakiotoum
Germany
1 review
1 helpful vote
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March 31st, 2022
Verified purchase

Location: SKGT02

Reason I chose this business:

Because it was best price

Date of experience: March 31, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Mrs Kouliakiotou,

Thank you very much for your rating. Europcar Greece values your opinion. It is very important to us to create positive travel experiences for our customers.

We look forward to serving you again soon.

Team Customer Service

Thumbnail of user uweb16
Germany
1 review
0 helpful votes
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April 2nd, 2022
Verified purchase

All went well. A lady picked us up at the airport. We didn't wait. She was really friendly. Thanks

Location: HERT02

Reason I chose this business:

Because of price and insurance.

Date of experience: April 2, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Uwe,

It is greatly appreciated that you have taken the time to rate us. It means a lot to us that our customers provide feedback. In order to ensure a positive travel experience, we do our best to ensure that.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user tissotf1
France
1 review
0 helpful votes
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August 21st, 2022
Verified purchase

EuroPcar is 2 minutes from the airport, Recent impeccable car and in addition hybrid

Location: JTRT02

Date of experience: August 21, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.

We look forward to serving you again soon.

Best,

Europcar Greece Service Team

Thumbnail of user christinat514
Greece
1 review
0 helpful votes
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July 12th, 2022
Verified purchase

Location: ATHT02

Reason I chose this business:

Because of the prices

Date of experience: July 12, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

We appreciate you taking the time to share your Europcar experience in Greece. It is incredibly meaningful to us to receive feedback from our customers. Our goal is to provide high-quality travel services.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user nahela3
France
1 review
0 helpful votes
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July 6th, 2022
Verified purchase

Great experience from start to end. Customer service fast and efficient.
Brand new car.

Location: HERT02

Reason I chose this business:

Out of habit

Date of experience: July 6, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

We appreciate you taking the time to let us know what you think of our services. Listening to our customers is incredibly helpful to us. As a service provider, our goal is to make the traveler's experience as pleasant as possible.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user danielg1959
Greece
1 review
0 helpful votes
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July 5th, 2022
Verified purchase

-Easy pickup
-Very friendly, helpful and fast
-Car in good condition

Location: HERT02

Date of experience: July 5, 2022

Thumbnail of user elenam251
Elena M. – Europcar Greece Rep

Thank you for taking the time to let us know what you think of our services. It is incredibly helpful for us to listen to our customers. The goal of our service is to ensure the traveler has a pleasant experience.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user cicchellio
Italy
1 review
0 helpful votes
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May 23rd, 2022
Verified purchase

Competence and transparency in the car' s delivery

Location: JTRT02

Date of experience: May 23, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Ciccheli O,

We appreciate you taking the time to rate me. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.

We look forward to serving you again soon.

The team Customer service

Thumbnail of user deanw263
Greece
1 review
0 helpful votes
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May 21st, 2022
Verified purchase

Perfect quick rental experience, staff were really informative and knowledgeable

Location: SKGT02

Date of experience: May 21, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Desn
Thank you so much for the excellent rate and feedback. Happy to hear you had a good experience with us. Our Team goes above and beyond to ensure our customers receive the best possible service.
We hope to serve you again

The Team of Customer Service

Thumbnail of user pankewitchl
Greece
1 review
0 helpful votes
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May 21st, 2022
Verified purchase

Renters really kind and professional. I recommend that office.

Location: RHOT02

Date of experience: May 21, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Pankewitch
Thank you so much for the excellent rate and feedback. Happy to hear you had a good experience with us. Our Team goes above and beyond to ensure our customers receive the best possible service.
We hope to serve you again

The Team of Customer Service

Thumbnail of user matthaioss
Greece
1 review
0 helpful votes
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May 9th, 2022
Verified purchase

Great rent a car experience! The staff was very helpful.

Location: ATHT02

Date of experience: May 9, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear MATTHAIOS
Thank you so much for the excellent feedback. Happy to hear you had a good experience with us. Our Team goes above and beyond to ensure our customers receive the best possible service.

We hope to serve you again soon!
Customer Service Team

Thumbnail of user struppes
Germany
1 review
0 helpful votes
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April 5th, 2022
Verified purchase

Perfect rental. Nice staff. Brilliant car, so far.

Location: ATHT02

Date of experience: April 5, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Struppe,

Thank you so much for taking the time to leave your feedback. Your comments is important to Europcar Greece. It's critical to us that our customers have a great travel experience on the Greece.

We look forward to having the opportunity to serve you again in the near future.

Team of Customer Service

Thumbnail of user kjeldb
Greece
1 review
0 helpful votes
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May 8th, 2022
Verified purchase

Excellent service upgrading quickly, because we needed more room for luggage.

Location: ATHT02

Date of experience: May 8, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Kjeld
Thank you so much for the excellent feedback. Happy to hear you had a good experience with us. Our Team goes above and beyond to ensure our customers receive the best possible service.

We hope to serve you again soon!
Customer Service Team

Thumbnail of user harmantasc
Canada
1 review
0 helpful votes
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August 18th, 2022
Verified purchase

Great new car
No surprises!
Would definitely use again

Location: ATHT02

Date of experience: August 18, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.

We look forward to serving you again soon.

Best,

Europcar Greece Service Team

Thumbnail of user ioannisk17
Greece
3 reviews
0 helpful votes
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May 25th, 2022
Verified purchase

First time used your company
Up to now all has been smooth

Location: ATHT02

Reason I chose this business:

Price and quality of cars

Date of experience: May 25, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Ioannis,
Thanks so much for taking the time to rate and comment. Your opinion is valuable to us. One of our hopes is to contribute to a positive travel experience for our customers.
Let us know if we can be of assistance for your future travels.

Regards

The Team of Customer Service

Thumbnail of user jevgenijab1
Lithuania
1 review
0 helpful votes
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May 24th, 2022
Verified purchase

Location: RHOT02

Date of experience: May 24, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Jevgenija,

We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.

We look forward to serving you again soon.

The team Customer service

Thumbnail of user manosk10
Greece
2 reviews
0 helpful votes
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August 23rd, 2022
Verified purchase

Great experience. The employees are very polite. They knew exactly their job

Location: ATHT02

Date of experience: August 23, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

We are very grateful for your kind words regarding your experience with Europcar Greece. And for your rate

Looking forward to serving you again soon.

Europcar Greece Service Team

Thumbnail of user steffenb7
Greece
1 review
0 helpful votes
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April 21st, 2022
Verified purchase

New car, friendly staff, no bad surprises or unannounced surcharges. Great experience!

Location: ATHC07

Reason I chose this business:

Immediate availability, competitive price.

Date of experience: April 21, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Steffen,
We appreciate your support very much. Your review of Europcar Greece is greatly appreciated. Our company strives to provide our clients with exceptional travel experiences every time they use our services.
It will be a pleasure to hear about your travel experiences in Greece.

Customer Service Team

Thumbnail of user marcelv41
GB
1 review
0 helpful votes
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August 3rd, 2022
Verified purchase

Great service from helpful staff! Car was what we needed with plenty of luggage space.

Location: KGSO01

Reason I chose this business:

Needed a car for a short period.

Date of experience: August 3, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.

We look forward to serving you again soon.

The team Customer service

Thumbnail of user blum5
Greece
1 review
0 helpful votes
  • Send Message
August 2nd, 2022
Verified purchase

Quick Pick up from the airport, very full but efficient service point, nice car

Location: HERT02

Reason I chose this business:

Partnership with the German automobile club ADAC, best price

Date of experience: August 2, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.

We look forward to serving you again soon.

The team Customer service

Thumbnail of user leonidg9
Greece
1 review
0 helpful votes
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April 5th, 2022
Verified purchase

The customer service is very polite and kind! Probably will use again!

Location: ATHT02

Date of experience: April 5, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Leonid G.

Thank you so much for your feedback. Europcar Greece appreciates your feedback. It is critical to us that our customers have a great travel experience.

We hope to have the opportunity to serve you again soon.

Customer Service Team

Thumbnail of user guillaumey2
France
1 review
0 helpful votes
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July 9th, 2022
Verified purchase

Very kindly welcomed
Professional and efficient
Nothing to change

Location: ATHC07

Date of experience: July 9, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you for taking the time to let us know what you think of our services. The feedback we receive from our customers is incredibly valuable to us. Providing high-quality travel services is our primary goal.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user nicolaoud
Cyprus
1 review
0 helpful votes
  • Send Message
August 19th, 2022
Verified purchase

Very good pick up procedure, polite people, use of technology in the procedures

Location: SKGT02

Reason I chose this business:

Price, Name, Score

Date of experience: August 19, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you very much for your feedback regarding your Europcar Greece experience. We are pleased to hear that you were satisfied with the service you received.

It would be our pleasure to serve you again in the near future.

Best,
Team of Europcar Greece

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From the business

From October 2021, Europcar will be managed in Greece by Kinsen Hellas, which is the beginning of a new era for Europcar. Our rental stations have been recently remodeled for your convenience, and our customers can expect high-quality, consistent service.
You can explore and save more when you book online with Europcar, whether you are traveling for business or pleasure. Eco-friendly vehicles are available. Our online booking process takes just a few seconds. Our roadside assistance is available 24 hours a day. We guarantee the best price. We offer single-trip and monthly car rentals with risk reduction coverage and a free loyalty program. With Europcar, you can drive 24 hours a day.

Company Representative

Thumbnail of user elenam254
Europcar G.

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