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    Europcar Greece

Europcar Greece

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Overview

Europcar Greece has a rating of 4.2 stars from 1,221 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Europcar Greece most frequently mention friendly staff, good experience, and shuttle bus. Europcar Greece ranks 4th among Car Rental sites.

  • Service
    7
  • Value
    7
  • Shipping
    4
  • Returns
    4
  • Quality
    7
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
View ratings trends
19
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How would you rate Europcar Greece?
Top Positive Review

“Excellent Service”

Aimilianna P.
2/9/24

Helpful staff, clean car and offices. I used them the past couple of months 3 times in Athens airport, 2 in Chania for daily business trips. Strongly recommended, thanks

Date of experience: 2/9/24
See positive reviews
Top Critical Review

“Horrific policy”

Amy, J.
9/21/22

Horrific policy. My license from Canada updates every 5 yrs as do most across the globe. This is so for update of address and photo. According to Europcar policy if your license has a issue date of less than 1 year you can't rent a car. In my case, mine had renewed in Jan so although I have been driving for 40 years, I was given a hard time, an unbending front desk person and a delay in starting my holiday. Terrible policy. I will not rent from there again

Date of experience: 8/22/22
See critical reviews

Reviews (1,221)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (27) athens airport (21)
Thumbnail of user carolineg265
France
1 review
0 helpful votes
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July 31st, 2022
Verified purchase

Très bien reçus à l'agence d'Athènes explications claires, prise de possession du véhicule rapide et efficace

Location: ATHC07

Reason I chose this business:

Enseigne connue

Date of experience: July 31, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.

We're here for you anytime.

Thanks,
Customer service Team

Thumbnail of user calderonis
Greece
1 review
0 helpful votes
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August 19th, 2022
Verified purchase

Siamo arrivate all aeroporto e una Navarra ci ha portato alla sede del noleggio. Il personale è stato molto efficiente

Location: CHQT02

Date of experience: August 19, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you very much for your feedback regarding your Europcar Greece experience. We are pleased to hear that you were satisfied with the service you received.

It would be our pleasure to serve you again in the near future.

Best,
Team of Europcar Greece

Thumbnail of user soubironi
Greece
1 review
0 helpful votes
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August 5th, 2022
Verified purchase

Véhicule propre et en bon état
Par contre piles clé affichent faible
Espérons que nous lâcheront pas avant la fin du séjour!

Location: ATHT02

Reason I chose this business:

Parce que nous pouvions abandonner le véhicule dans un autre lieu que l’aéroport où nous l’avons loué

Date of experience: August 5, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you so much for leaving a 5-star review. You are very important to us, and we appreciate you telling others about us.

Whenever you need us, we're here for you.

Thanks you,
Customer service Team

Thumbnail of user bertrandg18
France
1 review
0 helpful votes
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August 5th, 2022
Verified purchase

Voiture Panda neuve avec 12 km en parfait état. Seul reproche le prix que je trouve trop important pour 3 jours de location 340 euros!

Location: PAST01

Date of experience: August 5, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.

We look forward to serving you again soon.

Best,

Europcar Greece Service Team

Thumbnail of user wolfgangm24
Greece
1 review
0 helpful votes
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June 11th, 2022
Verified purchase

Alles in Ordnung. Ein zuverlässiges Auto. Perfekte Vorbereitung der Agentur, sehr schnelle Übergabe des Fahrzeugs.

Location: KGSO01

Reason I chose this business:

Wir hatten Erfahrung mit Europcar auf Mallorca, das war ein ähnlicher, guter Service.

Date of experience: June 11, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Wolfgang
Thank you so much for the excellent rate and feedback. Happy to hear you had a good experience with us. Our Team goes above and beyond to ensure our customers receive the best possible service.
We hope to serve you again

The Team of Customer Service

Thumbnail of user user7433
Switzerland
1 review
0 helpful votes
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July 6th, 2022
Verified purchase

Πολύ καλή εξυπηρέτηση. Το προσωπικό ήταν πολύ φιλικό και παραλάβαμε το αυτοκίνητο χωρίς καθυστερήσεις

Location: ATHT02

Date of experience: July 6, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Σας ευχαριστούμε για το χρόνο που αφιερώσατε να μοιραστείτε τη γνώμη σας για τις υπηρεσίες μας. Η άποψη των πελατών μας είναι χρήσιμη για εμάς. Ως εταιρια υπηρεσιών, στόχος μας είναι να κάνουμε την εμπειρία του ταξιδιώτη, όσο το δυνατόν πιο ευχάριστη.

Ανυπομονούμε να σας εξυπηρετήσουμε σύντομα.

Ομάδα Εξυπηρέτησης Πελατών

Thumbnail of user ele17
France
1 review
0 helpful votes
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July 20th, 2022
Verified purchase

Très mauvaise expérience, à éviter, facture des frais pas prévu lors de la réservation sur internet.

Location: ATHT02

Date of experience: June 20, 2022

Thumbnail of user thomass2977
Germany
1 review
0 helpful votes
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June 20th, 2022
Verified purchase

Hat alles super geklappt. Schnelle Abwicklung und keine extra Versicherung. 50m vom Flughafen. Gebucht über ADAC

Location: KGSO01

Date of experience: June 20, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Thomas
Thank you so much for the excellent rate and feedback. Happy to hear you had a good experience with us. Our Team goes above and beyond to ensure our customers receive the best possible service.
We hope to serve you again

The Team of Customer Service

Thumbnail of user uwek25
Germany
1 review
0 helpful votes
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May 4th, 2022
Verified purchase

Die Übergabe des Fahrzeugs war ok.
Aber es gab Probleme bei der Übermittlung des E-Mails zur Bestätigung des Mietvertrags.

Location: RHOT02

Date of experience: May 4, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Liebe Uwe
Vielen Dank für das tolle Feedback. Schön zu hören, dass Sie eine gute Erfahrung mit uns gemacht haben. Unser Team tut alles, um sicherzustellen, dass unsere Kunden den bestmöglichen Service erhalten.
Als Ergebnis Ihres Feedbacks werden wir Ihren Kommentar an unsere IT-Abteilung weitergeben, damit er ihn überprüft, um zu verhindern, dass ähnliche Situationen in Zukunft auftreten.

Wir hoffen, Sie bald wieder bedienen zu dürfen!
Kundenservice-Team

Thumbnail of user clotetj
Spain
1 review
0 helpful votes
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July 29th, 2022
Verified purchase

Atenció i instruccions bones. El cotxe era nou i en molt bon estat. Va anar tot perfecte.

Location: ATHC07

Reason I chose this business:

Relació qualitat preu.

Date of experience: July 29, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.

We're here for you anytime.

Thanks,
Customer service Team

Thumbnail of user oussamad4
Turkey
1 review
0 helpful votes
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August 27th, 2022
Verified purchase

Très belle expérience, rien à dire, personnel à l'écoute et au service de la clientèle

Location: RHOT02

Date of experience: August 27, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you very much for your feedback regarding your Europcar Greece experience. We are pleased to hear that you were satisfied with the service you received.

It would be our pleasure to serve you again in the near future.

Best,
Team of Europcar Greece

Thumbnail of user drougasd
Belgium
1 review
0 helpful votes
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July 5th, 2022
Verified purchase

Les employées de l'agence très gentil a l'heure a l'aéroport pour venir nous chercher.

Location: SKGT02

Date of experience: July 5, 2022

Thumbnail of user elenam251
Elena M. – Europcar Greece Rep

Merci d'avoir pris le temps de nous dire ce que vous pensez de nos services. Il est extrêmement utile pour nous d'écouter nos clients. L'objectif de notre service est d'assurer au voyageur une expérience agréable.

Nous sommes impatients de vous servir à nouveau bientôt.

L'équipe du service à la clientèle

Thumbnail of user patrickl714
Greece
1 review
0 helpful votes
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June 11th, 2022
Verified purchase

Voiture très récente livrée et restituée à notre hôtel. Bon accueil et personnel sympathique

Location: RHOT02

Reason I chose this business:

Je connais bien Europcar depuis des années et les prix sont intéressants

Date of experience: June 11, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Patrick

Nous apprécions que vous preniez le temps de nous évaluer. Votre opinion est essentielle pour Europcar Grèce. Il est très important pour nous de créer des expériences de voyage positives pour nos clients.

Nous sommes impatients de vous servir à nouveau bientôt.

L'équipe Service client

Thumbnail of user colettah4
Greece
1 review
0 helpful votes
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June 17th, 2022
Verified purchase

Wir sind sehr zufrieden! Hat alles hervorragend geklappt und alle MitarbeiterInnen waren sehr nett!

Location: ZTH02

Date of experience: June 17, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Lieber Coletta
Wir sind unglaublich dankbar, dass Sie sich die Zeit genommen haben, Ihr Feedback mit Europcar Griechenland zu teilen. Kundenzufriedenheit hat für uns oberste Priorität und wir freuen uns, dass Sie Ihre Erfahrung genossen haben – sie bedeutet unserem gesamten Team die Welt!

Wir freuen uns darauf, Sie bald wieder zu bedienen.

Am besten,
Team von Europcar Griechenland

Thumbnail of user corrados11
Italy
1 review
0 helpful votes
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August 15th, 2022
Verified purchase

Tutto ottimo, navetta da e per l'aeroporto e consegna dell'auto veloce.
Molto affidabili

Location: SKGT02

Reason I chose this business:

Ho scelto Europcar perché economica e sicura.

Date of experience: August 15, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.

We look forward to serving you again soon.

Best,

Europcar Greece Service Team

Thumbnail of user visentinm
Italy
1 review
0 helpful votes
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April 9th, 2022
Verified purchase

Super. Ottimo servizio gentile e rapido. Persona premurosa e attenta all'esigenza del
Cliente

Location: ATHT02

Reason I chose this business:

Europcar è una garanzia

Date of experience: April 9, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Grazie mille per aver dedicato del tempo a lasciare il tuo feedback. I tuoi commenti sono importanti per Europcar Grecia. Per noi è fondamentale che i nostri clienti abbiano un'ottima esperienza di viaggio in Grecia.

Non vediamo l'ora di avere l'opportunità di servirti di nuovo nel prossimo futuro.

Team di Servizio Clienti

Thumbnail of user croisierc
France
1 review
0 helpful votes
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September 10th, 2022
Verified purchase

Très bon service rien à redire pour la réception de la voiture

Location: ATHT02

Date of experience: September 10, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you for taking the time to rate us. Europcar Greece needs your feedback. We are committed to making our customers' travel experiences enjoyable.

Thank you for your time, and we look forward to serving you again soon.

Team Customer Service

Thumbnail of user akincia1
Turkey
1 review
0 helpful votes
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April 8th, 2022
Verified purchase

Çok keyifli güzel bir araç kiralama yaptım verdikleri araç 0km idi thanks

Location: SKGT02

Date of experience: April 8, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Bize fikir vermek için zaman ayırdığınız için çok teşekkür ederiz. Geri bildiriminiz Europcar Yunanistan için son derece değerlidir. Müşterilerimizin Yunanistan'da harika bir deneyim yaşaması bizim için kesinlikle çok önemlidir.

Çok uzak olmayan bir gelecekte size tekrar hizmet etme fırsatına sahip olmayı umuyoruz.

Müşteri Servis Takımı

Thumbnail of user weissg1
Germany
1 review
0 helpful votes
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June 21st, 2022
Verified purchase

Die Abholung vom Flugplatz und die Wagenübergabe hat gut geklappt. Auto ok.

Location: ATHT02

Reason I chose this business:

Empfehlung von economicarrental

Date of experience: June 21, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Vielen Dank, dass Sie Ihr Feedback mit Europcar Griechenland geteilt haben. Wir freuen uns, dass Sie Ihre Erfahrung bei uns genossen haben - es bedeutet allen in unserem Unternehmen viel!

Wir freuen uns darauf, Sie bald wieder zu bedienen.

Am besten,
Team von Europcar Griechenland

Thumbnail of user abderrazakm
Greece
1 review
0 helpful votes
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July 6th, 2022
Verified purchase

Très bonne expérience avec Europe car à mykonos
Personnels très professionnels

Location: JMKO01

Date of experience: July 6, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

We appreciate you taking the time to let us know what you think of our services. Listening to our customers is incredibly helpful to us. As a service provider, our goal is to make the traveler's experience as pleasant as possible.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user rotondif
Italy
1 review
0 helpful votes
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August 28th, 2022
Verified purchase

Un servizio efficiente e rapido. Il personale (Demetrios) cordiale e disponibile.

Location: JTRT02

Reason I chose this business:

Ho scelto Europcar perché ho già avuto altre esperienze positive con questa compagnia

Date of experience: August 28, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.

We look forward to serving you again soon.

Best,

Europcar Greece Service Team

Thumbnail of user baquetc
France
1 review
0 helpful votes
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July 11th, 2022
Verified purchase

Très bon accueil. La voiture est dans un bon état.

Location: KLXT02

Reason I chose this business:

Parce que j’avais un tarif préférentiel Grace à ma société et que le prix était correct.

Date of experience: July 11, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

C'est très aimable à vous de partager votre expérience Europcar en Grèce avec nous. Il est extrêmement important pour nous de recevoir des commentaires de nos clients. Fournir des services de voyage de haute qualité est notre objectif.

Nous sommes impatients de vous servir à nouveau bientôt.

L'équipe du service à la clientèle

Thumbnail of user romualdr1
France
1 review
0 helpful votes
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August 3rd, 2022
Verified purchase

La remise et le retour ont été très bien géré, le personnel à été très efficace et a l'écoute

Location: ATHC07

Date of experience: August 3, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.

We're here for you anytime.

Thanks,
Customer service Team

Thumbnail of user claudiner19
Greece
1 review
0 helpful votes
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July 26th, 2022
Verified purchase

Location: ATHT02

Reason I chose this business:

Je travaille toujours avec Europcar ou que j aille.

Date of experience: July 26, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.

We look forward to serving you again soon.

The team Customer service

Thumbnail of user berenguerd
France
1 review
0 helpful votes
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May 8th, 2022
Verified purchase

Très bon accueil, véhicule impeccable, très bon service!

Location: SKGT02

Date of experience: May 8, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Cher Berenguer
Merci beaucoup pour votre note et vos commentaires. Notre équipe va au-delà pour s'assurer que nos clients reçoivent le meilleur service possible.

Nous serons heureux de vous servir lors de votre prochain voyage en Grèce.

Salutations.
L'équipe du service client

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From the business

From October 2021, Europcar will be managed in Greece by Kinsen Hellas, which is the beginning of a new era for Europcar. Our rental stations have been recently remodeled for your convenience, and our customers can expect high-quality, consistent service.
You can explore and save more when you book online with Europcar, whether you are traveling for business or pleasure. Eco-friendly vehicles are available. Our online booking process takes just a few seconds. Our roadside assistance is available 24 hours a day. We guarantee the best price. We offer single-trip and monthly car rentals with risk reduction coverage and a free loyalty program. With Europcar, you can drive 24 hours a day.

Company Representative

Thumbnail of user elenam254
Europcar G.

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