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Europcar Greece has a rating of 4.2 stars from 1,221 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Europcar Greece most frequently mention friendly staff, good experience, and shuttle bus. Europcar Greece ranks 4th among Car Rental sites.
Helpful staff, clean car and offices. I used them the past couple of months 3 times in Athens airport, 2 in Chania for daily business trips. Strongly recommended, thanks
Horrific policy. My license from Canada updates every 5 yrs as do most across the globe. This is so for update of address and photo. According to Europcar policy if your license has a issue date of less than 1 year you can't rent a car. In my case, mine had renewed in Jan so although I have been driving for 40 years, I was given a hard time, an unbending front desk person and a delay in starting my holiday. Terrible policy. I will not rent from there again
Great service and friendly team. Car was clean inside and took less than 10 mins to get the keys.
Location: JTRT02
The crew was very helpfull and polite.
The car was new (2'800 KM) and cleen
Excelent rental experience fo us this time
Well done
Location: ATHC07
It was 100 m from my hotel
It was cheep
Dear David,
Please accept our heartfelt thanks for your support. We appreciate you taking the time to share your experience with Europcar Greece. As a company, we are dedicated to providing our clients with exceptional travel experiences every time they use our services.
It will be a pleasure to hear about your travel experiences in Greece
Customer service team
Excellent I received a new car Toyota Yaris cross which was clean and was excellent for a family of 4.
Location: ATHT02
It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.
We look forward to serving you again soon.
Best,
Europcar Greece Service Team
Good experience but I complain about the half tank in the car. This is not acceptable at all.
Location: JMKO01
For the price
Dear Damiano,
Thank you so much for your rate and your feedback. Our Team goes above and beyond to ensure our customers receive the best possible service but from your comments it seems something has been missing us. As a result of your feedback, we are providing our team with additional customer service training to prevent similar situations from happening in the future.
We will be happy to serve you on your next trip in Greece.
Regards.
The Customer Service Team
All perfect and the operator Was very kind
I think that i will ne your customer next time
Location: EFLT02
Dear Bartoli
Thank you so much for sharing your feedback with Europcar Greece. We are delighted that you enjoyed your experience with us - it means a lot to everyone at our company!
We look forward to serving you again soon.
Best,
Team of Europcar Greece
Nice employee. Good car. No waiting
The agency was easy to find and the opening hours were correct
Location: MLOT03
It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.
We look forward to serving you again soon.
Best,
Europcar Greece Service Team
Friendly staff and good service! We would book again. The car is clean and big as booked.
Location: JNXT02
Dear Andreas,
Thank you for taking the time to leave a review for Europcar Greece. Customer satisfaction is our first goal, so hearing that your journey with us going well gives us great pleasure.
We look forward to serving you again soon.
Customer Service Team
Everything was perfect except for the long queue for check-in, 2 hours of waiting is not acceptable
Location: SKGT02
Dear Chiara,
Thank you so much for your thoughtfulness. Europcar Greece appreciates your feedback. Our customer service department strives for excellence, but it is clear that we have failed in your case. We will apologies for inconvenience we may cause you. As a result of your feedback, we are providing our team with additional customer service training to prevent similar situations from happening in the future.
We will be happy to serve you next time and hope to earn back your trust.
Regards.
The Customer Service Team
Not clear place where received car need more details to clint how can reach to park rentals
Location: ATHT02
Dear Al-chalabi
Thank you so much for the excellent feedback. Happy to hear you had a good experience with us. Our Team goes above and beyond to ensure our customers receive the best possible service.
We hope to serve you again soon!
Customer Service Team
Our car was brand new and more than up to our tour of the Peloponnese! Thank you!
Location: ATHC07
Best prices and most convenient to us
Dear Kari
Thank you for reaching out to Europcar Greece with your feedback. We are happy to hear that you enjoyed your experience with us - it means a lot to us!
We look forward to serving you again soon.
Best,
Team of Europcar Greece
Great pick up and flexible enough to add an extra day to the car hire for £40.00
Location: ATHT02
Best price when we booked last year.
Dear Stephen
We appreciate you taking the time to give us a rating. Our customers feedback means a lot to us. As such, we try our best to ensure their travel experience is positive.
We look forward to serving you again soon.
Customer Service Team
Top! Everything worked fine. The staff were very polite and helpful. The car was in new condition.
Location: SKGT02
Thank you very much for your feedback regarding your Europcar Greece experience. We are pleased to hear that you were satisfied with the service you received.
It would be our pleasure to serve you again in the near future.
Best,
Team of Europcar Greece
The car was old and not in a good condition. Personnel at the front desk very friendly
Location: JTRT02
I trust the company and usually good service
Good service. Even I rent cars always from europcar. But I cant see any discount for me
Location: ATHT02
We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.
We look forward to serving you again soon.
The team Customer service
People were very nice and helpful; the car was clean, in good shape and easy to drive
Location: ATHT02
Mix of location, price and model
It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.
We look forward to serving you again soon.
Best,
Europcar Greece Service Team
In general good experience but I would suggest to accept debit card and not only credit card
Location: JMKO01
Because it is a consolidated company across many countries
We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.
We look forward to serving you again soon.
The team Customer service
Very good experience
The staff was helpful and friendly
They are doing there work very fast
Location: JMKO01
This is not first time
I like to rent car from Europcar any where i go
I trust Europcar
Dear Ahmed
We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.
We look forward to serving you again soon.
The team Customer service
Credit Card - Debit Card. This is so confusing. It does not make a lot of sense.
Location: CHQT02
Best offer with Ryanair
Dear Patric,
We appreciate you taking the time to share your experience.
Consider your comment about credit card or debit card. Is complete a different card. A comment that we only hire out cars to drivers who have a credit card was rewritable to the Ts & Cs online and in the voucher we had share you when you had booked online the car. All our rentals a security deposit will be blocked on the credit card in the name of the driver plus the estimated cost of the rental will be charged at the time of pickup. The deposit that will be blocked on the credit card will be released by the cardholder's bank, upon notification after the vehicle returns.
Hope that our answer could help you understand.
It will be a pleasure to hear about your travel experiences in Greece
Customer service team
Service was ok - but wanted an upgrade because the car was so bad - didn't received one
Location: JMKO01
Dear Mrs L. O.
We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers, but as we see something went wrong here. As we check from your booking you have book a rental of the category of EDMR with the photo of Clio or similar in the category.
We look forward to serving you again soon.
The team Customer service
Professional staff, polite and attentive to customer needs. Top car, brand new and clean. Well done
Location: PAST01
Dear Dellomo
Thank you for reaching out to Europcar Greece with your feedback. We are happy to hear that you enjoyed your experience with us - it means a lot to us!
We look forward to serving you again soon.
Best,
Team of Europcar Greece
Great fast service and polite staff! Nice car exactly what I had booked and very clean
Location: SKGT02
Thank you for taking the time to let us know what you think of our services. It is incredibly helpful for us to listen to our customers. The goal of our service is to ensure the traveler has a pleasant experience.
We look forward to serving you again soon.
Customer Service Team
Friendly and rapid service. Car was quite new and very good. It absolutely matched the description!
Location: KLXT02
Previous experience and price
It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.
We look forward to serving you again soon.
Best,
Europcar Greece Service Team
The check in and pick up was very smooth. The car is exactly what they promised.
Location: ATHT02
We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.
We look forward to serving you again soon.
The team Customer service
Very good car. I got a better car once the avalable one was manual and now Crossland Opel
Location: ATHT02
Company, Kemira Oyj, use Europcar services
Dear Mrs Kimmo
Thank you for selecting Europcar as your dedicated car hire company and for sharing your experience with us. Your feedback helps us improve our services for all our customers.
Customer satisfaction is our top priority, and our entire team is delighted you enjoyed your trip!
Thanks once again and looking forward to hearing more from you.
Regards
The Customer Support Team
In general exzellent but i was surprised to hear about 31 € extra in case of insurance needed
Location: HERT02
ADAC recommendation
Dear Maier
Thank you very much for your rating and great comments. Your opinion is very important to us. As you understand we are required to explain the rental terms, as well insurance packages are optional.
Europcar offers high-quality services with consistency and efficiency to its customers in order to provide them with the best possible travel experience. Our company philosophy is based on the values of transparency and responsibility and are the main pillars of our customer service.
We will be happy to serve you on one of your next trips
Europcar Customer Service
Gain trust and grow your business with customer reviews.
From October 2021, Europcar will be managed in Greece by Kinsen Hellas, which is the beginning of a new era for Europcar. Our rental stations have been recently remodeled for your convenience, and our customers can expect high-quality, consistent service.
You can explore and save more when you book online with Europcar, whether you are traveling for business or pleasure. Eco-friendly vehicles are available. Our online booking process takes just a few seconds. Our roadside assistance is available 24 hours a day. We guarantee the best price. We offer single-trip and monthly car rentals with risk reduction coverage and a free loyalty program. With Europcar, you can drive 24 hours a day.
Dear AJP
Thank you so much for sharing your feedback with Europcar Greece. We are delighted that you enjoyed your experience with us - it means a lot to everyone at our company!
We look forward to serving you again soon.
Best,
Team of Europcar Greece