• Europcar Greece

Europcar Greece

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Overview

Europcar Greece has a rating of 4.2 stars from 1,221 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Europcar Greece most frequently mention friendly staff, good experience, and shuttle bus. Europcar Greece ranks 4th among Car Rental sites.

  • Service
    7
  • Value
    7
  • Shipping
    4
  • Returns
    4
  • Quality
    7
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
19
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How would you rate Europcar Greece?
Top Positive Review

“Excellent Service”

Aimilianna P.
2/9/24

Helpful staff, clean car and offices. I used them the past couple of months 3 times in Athens airport, 2 in Chania for daily business trips. Strongly recommended, thanks

Top Critical Review

“Horrific policy”

Amy, J.
9/21/22

Horrific policy. My license from Canada updates every 5 yrs as do most across the globe. This is so for update of address and photo. According to Europcar policy if your license has a issue date of less than 1 year you can't rent a car. In my case, mine had renewed in Jan so although I have been driving for 40 years, I was given a hard time, an unbending front desk person and a delay in starting my holiday. Terrible policy. I will not rent from there again

Reviews (1,221)

Rating

Timeframe

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Other

Reviews that mention popular keywords

customer service (27) athens airport (21)
Thumbnail of user adamg995
Greece
1 review
0 helpful votes
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August 18th, 2022
Verified purchase

Everything was okay, fast and I got all the help I needed.

Location: ATHT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.

We look forward to serving you again soon.

Best,

Europcar Greece Service Team

Thumbnail of user raiskia
Poland
1 review
0 helpful votes
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August 17th, 2022
Verified purchase

All will be amazing. Personal are professional! All procedures fast and please!

Location: RHOT02

Reason I chose this business:

The best services

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.

We look forward to serving you again soon.

Best,

Europcar Greece Service Team

Thumbnail of user paolom48
Switzerland
1 review
0 helpful votes
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August 15th, 2022
Verified purchase

I have rented a car at the airport. The service was professional and the people very polite.

Location: ATHT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.

We look forward to serving you again soon.

Best,

Europcar Greece Service Team

Thumbnail of user schreibere
Israel
1 review
0 helpful votes
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August 14th, 2022
Verified purchase

Service was excellent: people on desk were very pleasant, location is very close to exit on airport

Location: JTRT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.

We look forward to serving you again soon.

Best,

Europcar Greece Service Team

Thumbnail of user monacoa
Italy
1 review
0 helpful votes
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August 18th, 2022
Verified purchase

Beautiful, very nice, the car is good and the girls too! Hi

Location: HERT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.

We look forward to serving you again soon.

Best,

Europcar Greece Service Team

Thumbnail of user panosn1
France
1 review
0 helpful votes
  • Send Message
August 27th, 2022
Verified purchase

I have good experience with this rental company. Good service and cars

Location: ATHT02

Reason I chose this business:

Good prices

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you very much for your feedback regarding your Europcar Greece experience. We are pleased to hear that you were satisfied with the service you received.

It would be our pleasure to serve you again in the near future.

Best,
Team of Europcar Greece

Thumbnail of user jeanphilippec6
France
1 review
0 helpful votes
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July 14th, 2022
Verified purchase

Nice welcome. But not so clear where to go and where is the right parking to pick up the car.

Location: ATHT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

It is gracious of you to share your Europcar experience in Greece with us. It is extremely meaningful to us to receive feedback from our customers. Providing high-quality travel services is our goal.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user michell123
Greece
1 review
0 helpful votes
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September 12th, 2022
Verified purchase

Ok for the car but they Ask me a supplement for the second driver pay before.

Location: ATHT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you for taking the time to rate us. Europcar Greece needs your feedback. We are committed to making our customers' travel experiences enjoyable.

Thank you for your time, and we look forward to serving you again soon.

Team Customer Service

Thumbnail of user georgiosk15
Greece
1 review
0 helpful votes
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August 26th, 2022
Verified purchase

Till now all ok.
The car is new and the people are very polite and nice

Location: ATHT02

Reason I chose this business:

I found the car in Rentalcars.com.
Good price and europecar is an known good company

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

We are very grateful for your kind words regarding your experience with Europcar Greece. And for your rate

Looking forward to serving you again soon.

Europcar Greece Service Team

Thumbnail of user stephenp1225
Tennessee
1 review
0 helpful votes
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May 9th, 2022
Verified purchase

The people I dealt with were all very friendly, and the experience was quick and easy!

Location: JNXC03

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Stephen,

Thank you so much for your rating. Europcar Greece values your feedback. Customer satisfaction is our top priority.
We look forward to serving you again.

Customer Service Team

Thumbnail of user rajeshd39
Greece
1 review
0 helpful votes
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May 6th, 2022
Verified purchase

The airport pick up person was very helpful and Dimitri at the desk also was good

Location: ATHT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Rajesh
Thank you so much for the excellent feedback. Happy to hear you had a good experience with us. Our Team goes above and beyond to ensure our customers receive the best possible service.

We hope to serve you again soon!
Customer Service Team

Thumbnail of user pakisp
Greece
1 review
0 helpful votes
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May 4th, 2022
Verified purchase

Grateful for the airport pick up. Costas took us back to the office to sign paperwork

Location: PAST02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Pakis
Thank you so much for the excellent feedback. Happy to hear you had a good experience with us. Kostas goes above and beyond to ensure our customers receive the best possible service.

We hope to serve you again soon!
Customer Service Team

Thumbnail of user boazl1
Greece
1 review
0 helpful votes
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September 7th, 2022
Verified purchase

I was ok
I have wished you also have a diesel option for that car class

Location: ATHT02

Reason I chose this business:

We like Greece for the people and the landscape

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

We appreciate your feedback regarding Europcar Greece.

Looking forward to serving you again.

Best,
Team of Europcar Greece

Thumbnail of user fedonh
Greece
1 review
0 helpful votes
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June 28th, 2022
Verified purchase

Very good experience

The only small problem is that the water for the windshield was empty

Location: SKGT02

Reason I chose this business:

Good reputation

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

We are grateful for the rating you gave us. It is extremely helpful to us to hear from our customers. As a result, we do our best to ensure a positive experience for them during their travels. As a result of your feedback, we are providing our team with additional customer service training to prevent similar situations from happening in the future.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user colellac
Italy
1 review
0 helpful votes
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July 22nd, 2022
Verified purchase

It was all perfect, i have no objection. The car was good and the service also.

Location: CHQT02

Thumbnail of user paquinm1
Greece
1 review
0 helpful votes
  • Send Message
September 1st, 2022
Verified purchase

Overall, the process was smooth. I was given a free upgrade.

Location: ATHT02

Reason I chose this business:

Better pricing than the competition. I rented from Europcar for the first time earlier in the month and was satisfied with the vehicle and the service I received.

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you very much for your feedback regarding your Europcar Greece experience. We are pleased to hear that you were satisfied with the service you received.

It would be our pleasure to serve you again in the near future.

Best,
Team of Europcar Greece

Thumbnail of user rudyk41
New York
1 review
0 helpful votes
  • Send Message
September 1st, 2022
Verified purchase

Excellent service and support. Super friendly staff and good quality car.

Location: ATHC07

Reason I chose this business:

Prior experience.

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you very much for your feedback regarding your Europcar Greece experience. We are pleased to hear that you were satisfied with the service you received.

It would be our pleasure to serve you again in the near future.

Best,
Team of Europcar Greece

Thumbnail of user amith21
Israel
2 reviews
0 helpful votes
  • Send Message
September 2nd, 2022
Verified purchase

It was big. Excellent service
The representative was courteous and professional

Location: JTRT02

Reason I chose this business:

I saw customer testimonials on your site

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.

We look forward to serving you again soon.

Best,

Europcar Greece Service Team

Thumbnail of user anetas17
GB
1 review
0 helpful votes
  • Send Message
September 8th, 2022
Verified purchase

Friendly and helpful staff. Clean car and everything in working order.

Location: JTRT02

Reason I chose this business:

Great price

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.

We look forward to serving you again soon.

Best,

Europcar Greece Service Team

Thumbnail of user priitk1
Finland
1 review
0 helpful votes
  • Send Message
September 15th, 2022
Verified purchase

Everything went well. Car was in good condition, service was great

Location: JTRT02

Reason I chose this business:

I used Economycarrntals.com and thts why i managed to get Europcar

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you for taking the time to rate us. Europcar Greece needs your feedback. We are committed to making our customers' travel experiences enjoyable.

Thank you for your time, and we look forward to serving you again soon.

Team Customer Service

Thumbnail of user ciarnb
Ireland
1 review
0 helpful votes
  • Send Message
August 28th, 2022
Verified purchase

Very good and Nikos was very helpful at the airport desk

Location: ATHT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you very much for your feedback regarding your Europcar Greece experience. We are pleased to hear that you were satisfied with the service you received.

It would be our pleasure to serve you again in the near future.

Best,
Team of Europcar Greece

Thumbnail of user marcol163
Greece
1 review
1 helpful vote
  • Send Message
April 13th, 2022
Verified purchase

Very friendly and quick service on arrival.
Clean and new car

Location: RHOT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Marco

Please accept our sincere thanks for your feedback. We value your input greatly. Taking care of our customers is our top priority.
We would be glad to serve you again.

Customer Service Team

Thumbnail of user detlefw
Germany
1 review
0 helpful votes
  • Send Message
May 21st, 2022
Verified purchase

Fast, competent, the L as dy was very kind and competent

Location: HERT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Detlef,

We appreciate you taking the time to rate me. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.

We look forward to serving you again soon.

The team Customer service

Thumbnail of user dorua1
Romania
1 review
0 helpful votes
  • Send Message
June 5th, 2022
Verified purchase

Fast check in and prompt check out. No issues with transfer

Location: ATHC07

Reason I chose this business:

Location (proximity to our accomodation)

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Doru
We are incredibly grateful that you took the time out to share your feedback with Europcar Greece. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!

We look forward to serving you again soon.

Best,
Team of Europcar Greece

Thumbnail of user pattaram
Sweden
1 review
0 helpful votes
  • Send Message
July 8th, 2022
Verified purchase

Very friendly and helpful staff at the counter and car park.

Location: ATHT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you for taking the time to let us know what you think of our services. The feedback we receive from our customers is incredibly valuable to us. Providing high-quality travel services is our primary goal.

We look forward to serving you again soon.

Customer Service Team

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From the business

From October 2021, Europcar will be managed in Greece by Kinsen Hellas, which is the beginning of a new era for Europcar. Our rental stations have been recently remodeled for your convenience, and our customers can expect high-quality, consistent service.
You can explore and save more when you book online with Europcar, whether you are traveling for business or pleasure. Eco-friendly vehicles are available. Our online booking process takes just a few seconds. Our roadside assistance is available 24 hours a day. We guarantee the best price. We offer single-trip and monthly car rentals with risk reduction coverage and a free loyalty program. With Europcar, you can drive 24 hours a day.

Company Representative

Thumbnail of user elenam254
Europcar G.

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