Europcar Greece has a rating of 4.2 stars from 1,221 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Europcar Greece most frequently mention friendly staff, good experience, and shuttle bus. Europcar Greece ranks 4th among Car Rental sites.
Helpful staff, clean car and offices. I used them the past couple of months 3 times in Athens airport, 2 in Chania for daily business trips. Strongly recommended, thanks
Horrific policy. My license from Canada updates every 5 yrs as do most across the globe. This is so for update of address and photo. According to Europcar policy if your license has a issue date of less than 1 year you can't rent a car. In my case, mine had renewed in Jan so although I have been driving for 40 years, I was given a hard time, an unbending front desk person and a delay in starting my holiday. Terrible policy. I will not rent from there again
Pick up was fast and painless. Agents were friendly and helpful.
Location: HERT02
Best prices for the category I wanted. Cars are all brand new.
Great, Quick and very pleasant attentive.
Good work and nice car.
Location: PVKT02
Because of good reference.
Thank you for taking the time to let us know what you think of our services. It is incredibly helpful for us to listen to our customers. The goal of our service is to ensure the traveler has a pleasant experience.
We look forward to serving you again soon.
Customer Service Team
Warm reception and very clean store, professional staff and smooth process.
Location: HERT02
I always rent from Europecar
Dear Marquis
Thank you so much for sharing your feedback with Europcar Greece. As a result of your feedback, we are providing our team with additional customer service training.
We look forward to serving you again soon.
Best,
Team of Europcar Greece
Friendly and efficient staff. The car is new and very comfortable.
Location: HERT02
Thank you so much for rating us. Having the opportunity to hear from our customers is incredibly helpful for us. Our goal is to ensure that they have a positive travel experience.
We look forward to serving you again soon.
Customer Service Team
The desk service was very good
I don't like the car.
Location: ATHT02
We appreciate you taking the time to share your Europcar experience in Greece. It is incredibly meaningful to us to receive feedback from our customers. Our goal is to provide high-quality travel services.
We look forward to serving you again soon.
Customer Service Team
The car provided is not similar to the one proposed initially..
Location: ATHT02
To avoid low cost rental cars
Dear Gavalda,
Thank you so much for your effort. Europcar Greece values your opinion. We strive for excellence in customer service, but it’s clear we missed the mark in your case.
Your case was thoroughly investigated in order to ensure that all procedures were followed consistently and responsibly towards our client. We assure you that our branch followed all the procedures. During your booking all our cars are categorized depending of the type of cars. During your booking the car that you have saw in the picture unfortunately wasn't available so we suggest you another model of the same category.
In closing, Europcar offers high-quality services with consistency and efficiency to its customers in order to provide them with the best possible travel experience. Our company philosophy is based on the values of transparency and responsibility and are the main pillars of our customer service.
We hope you will give us the chance to win your trust again
Regards.
The Customer Service Team
Welcoming and professional team. Very clean and fun to drive car
Location: PAST02
It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.
We look forward to serving you again soon.
Best,
Europcar Greece Service Team
Great and convenient. Easy pick up and drop off. I recommend.
Location: ATHT02
We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.
We look forward to serving you again soon.
The team Customer service
Everything was good.
Professional and punctual.
Staff very friendly, and correct
Location: RHOT02
Thank you very much for your feedback regarding your Europcar Greece experience. We are pleased to hear that you were satisfied with the service you received.
It would be our pleasure to serve you again in the near future.
Best,
Team of Europcar Greece
My experience was good, everything went OK.
The car was clean and in good condition.
Location: ATHC07
Thank you so much for your review of Europcar Greece. We're glad you were satisfied with the service.
It would be our pleasure to serve you again soon.
Best,
Team of Europcar Greece
Smoothly check in and check out process. Very polite people and always ready to help.
Location: HERT02
Because of very positive previous experience
Dear Spiros
Thank you so much for sharing your feedback with Europcar Greece. We are delighted that you enjoyed your experience with us - it means a lot to everyone at our company!
We look forward to serving you again soon.
Best,
Team of Europcar Greece
Nice car easy services. May not si easy to find the representative at the airport
Location: HERT02
Thank you so much for rating us. Having the opportunity to hear from our customers is incredibly helpful for us. Our goal is to ensure that they have a positive travel experience.
We look forward to serving you again soon.
Customer Service Team
Very helpful staff, waited for us at the airport in the middle of the night.
Location: CHQT02
Good value for the money.
We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.
We look forward to serving you again soon.
The team Customer service
All good. I rent a car. Its new car. I am soo happy about service
Location: HERT02
We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.
We look forward to serving you again soon.
The team Customer service
I booked a car in Europcar Mykonos, the car was clean and the staff very nice. I recommend!
Location: JMKO01
Thank you so much for rating us. Having the opportunity to hear from our customers is incredibly helpful for us. Our goal is to ensure that they have a positive travel experience.
We look forward to serving you again soon.
Customer Service Team
I rate the staff of the Europcar rental company at Athens airport very well.
I rate +10 stars
Location: ATHT02
Hello Milan
Thank you very much for sharing your experience with Europcar about your rental in Greece. Thanks for the wonderful review - it means the world to our entire team that you were satisfied with your experience!
We look forward to serving you again soon.
Regards
Customer Service Team
The service was quick and efficient, the car was just beside the office, so not wast of time
Location: MLOT03
It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.
We look forward to serving you again soon.
Best,
Europcar Greece Service Team
Location: HERT02
Thank you for taking the time to rate us. Europcar Greece needs your feedback. We are committed to making our customers' travel experiences enjoyable.
Thank you for your time, and we look forward to serving you again soon.
Team Customer Service
Very easy. The staff very polite and efficient. The car is exactly that required.
Location: CHQT02
Because i use europcar every time I rent abroad for travel or holidays
Thank you for taking the time to rate us. Europcar Greece needs your feedback. We are committed to making our customers' travel experiences enjoyable.
Thank you for your time, and we look forward to serving you again soon.
Team Customer Service
It was great experience, friendly people and a great car!
Location: CHQT02
Thank you for taking the time to rate us. Europcar Greece needs your feedback. We are committed to making our customers' travel experiences enjoyable.
Thank you for your time, and we look forward to serving you again soon.
Team Customer Service
I'm very satisfied with the service and quality with Europcar.
Dear Steven
Thank you for writing about Europcar Greece, we really appreciate it. Our customers are our top priority.
We hope to see you again soon.
Regards.
The Customer Service Team
Good service and friendly staff. Value for money, good price.
Good price instead of other companies.
Dear Alexandros,
Thank you so much for sharing your experience with Europcar Greece. Since customer satisfaction is important to us, we are glad that you enjoyed your vacation.
Looking forward to serving you again soon.
Best,
Team Customer Service
Location: ATHT02
Better price
Dear Thomas,
Thank you very much for your rating. Europcar Greece values your opinion. It is very important to us to create positive travel experiences for our customers.
We look forward to serving you again soon.
Customer service department
Location: JMKO01
I have already use Europcar before in Séville Spain
Staff were friendly and personable and car was excellent quality
Location: CHQT02
Europcar are a reliable brand across Europe
Dear Gavin
Thank you so much for the excellent feedback. Happy to hear you had a good experience with us. Our Team goes above and beyond to ensure our customers receive the best possible service.
We hope to serve you again soon!
Customer Service Team
From October 2021, Europcar will be managed in Greece by Kinsen Hellas, which is the beginning of a new era for Europcar. Our rental stations have been recently remodeled for your convenience, and our customers can expect high-quality, consistent service.
You can explore and save more when you book online with Europcar, whether you are traveling for business or pleasure. Eco-friendly vehicles are available. Our online booking process takes just a few seconds. Our roadside assistance is available 24 hours a day. We guarantee the best price. We offer single-trip and monthly car rentals with risk reduction coverage and a free loyalty program. With Europcar, you can drive 24 hours a day.
We appreciate you taking the time to let us know what you think of our services. Listening to our customers is incredibly helpful to us. As a service provider, our goal is to make the traveler's experience as pleasant as possible.
We look forward to serving you again soon.
Customer Service Team