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    Europcar Greece

Europcar Greece

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Overview

Europcar Greece has a rating of 4.2 stars from 1,221 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Europcar Greece most frequently mention friendly staff, good experience, and shuttle bus. Europcar Greece ranks 4th among Car Rental sites.

  • Service
    7
  • Value
    7
  • Shipping
    4
  • Returns
    4
  • Quality
    7
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
View ratings trends
19
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How would you rate Europcar Greece?
Top Positive Review

“Excellent Service”

Aimilianna P.
2/9/24

Helpful staff, clean car and offices. I used them the past couple of months 3 times in Athens airport, 2 in Chania for daily business trips. Strongly recommended, thanks

Date of experience: 2/9/24
See positive reviews
Top Critical Review

“Horrific policy”

Amy, J.
9/21/22

Horrific policy. My license from Canada updates every 5 yrs as do most across the globe. This is so for update of address and photo. According to Europcar policy if your license has a issue date of less than 1 year you can't rent a car. In my case, mine had renewed in Jan so although I have been driving for 40 years, I was given a hard time, an unbending front desk person and a delay in starting my holiday. Terrible policy. I will not rent from there again

Date of experience: 8/22/22
See critical reviews

Reviews (1,221)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (27) athens airport (21)
Thumbnail of user kathring3
Switzerland
1 review
0 helpful votes
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July 12th, 2022
Verified purchase

Everything worked perfectly well. The car we received was almost new.

Location: PVKN02

Date of experience: July 12, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Kathrin

We appreciate you taking the time to let us know what you think of our services. We value the feedback we receive from our customers immensely. We are committed to providing high-quality travel services.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user adamsn7
Greece
1 review
0 helpful votes
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July 11th, 2022
Verified purchase

Good service and welcome, we enjoying our trip thank you

Location: JTRT02

Date of experience: July 11, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Adams

We appreciate you taking the time to let us know what you think of our services. We value the feedback we receive from our customers immensely. We are committed to providing high-quality travel services.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user nicolasf49
Italy
1 review
0 helpful votes
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July 11th, 2022
Verified purchase

Easy pick up and with a nice staff to welcome us at the airport

Location: ATHT02

Date of experience: July 11, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

We appreciate you taking the time to share your Europcar experience in Greece. It is incredibly meaningful to us to receive feedback from our customers. Our goal is to provide high-quality travel services.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user dimtriosd
California
1 review
0 helpful votes
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May 12th, 2022
Verified purchase

Nice car, very good and helping personnel during procession

Location: SKGT02

Date of experience: May 12, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Dimitrios,

We appreciate you taking the time to share your experience with Europcar Greece. As a company, we are dedicated to providing our clients with exceptional travel experiences every time they use our services.

We will be happy to serve you on your next trip from our brand new airport counter in the Arrival Hall.

Customer Service Team of Europcar Greece

Thumbnail of user marinoa11
GB
1 review
0 helpful votes
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August 15th, 2022
Verified purchase

It was a very pleasant experience and great customer service.

Location: RHOT02

Date of experience: August 15, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.

We look forward to serving you again soon.

Best,

Europcar Greece Service Team

Thumbnail of user marcog199
Italy
1 review
0 helpful votes
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August 15th, 2022
Verified purchase

Everything perfect. Car was new. Assistance great.

Location: HERT02

Date of experience: August 15, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.

We look forward to serving you again soon.

Best,

Europcar Greece Service Team

Thumbnail of user maxm384
Germany
1 review
0 helpful votes
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July 30th, 2022
Verified purchase

Very kind service, really friendly and helpful.
Car in good condition.

Location: RHOT02

Reason I chose this business:

Experience with Europcar, availability of car type

Date of experience: July 30, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.

We look forward to serving you again soon.

Best,

Europcar Greece Service Team

Thumbnail of user margob62
Greece
1 review
0 helpful votes
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July 29th, 2022
Verified purchase

Everything was fine. Friendly guy at the office, nice car.

Location: KGSO01

Date of experience: July 29, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.

We look forward to serving you again soon.

Best,

Europcar Greece Service Team

Thumbnail of user phylactoup
Cyprus
1 review
0 helpful votes
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July 29th, 2022
Verified purchase

All in order. Very friendly staff and great service

Location: SKGT02

Date of experience: July 29, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.

We're here for you anytime.

Thanks,
Customer service Team

Thumbnail of user arnaudg6
France
1 review
0 helpful votes
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July 30th, 2022
Verified purchase

Perfect. New car and friendly staff. Right next to the airport.

Location: JTRT02

Date of experience: July 30, 2022

Thumbnail of user jeanlucp8
Greece
1 review
0 helpful votes
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August 29th, 2022
Verified purchase

Location: CHQT02

Reason I chose this business:

Cheapest option

Date of experience: July 30, 2022

Thumbnail of user theodorosk7
Greece
1 review
0 helpful votes
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March 28th, 2022
Verified purchase

Very polite and helpful staff.
Brad new car.,,,...,...

Location: ATHT02

Date of experience: March 28, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Mr Theodoros K.

Thank you very much for your rating. Europcar Greece values your opinion. It is very important to us to create positive travel experiences for our customers.

We look forward to serving you again soon.

The team customer service

Thumbnail of user annak1218
Greece
1 review
0 helpful votes
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August 15th, 2022
Verified purchase

Everything worked out perfectly with no issues. Great service.

Location: SKGT02

Reason I chose this business:

I had a good experience before

Date of experience: August 15, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.

We look forward to serving you again soon.

Best,

Europcar Greece Service Team

Thumbnail of user ashleyw1099
Germany
1 review
0 helpful votes
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August 15th, 2022
Verified purchase

Amazing staff and customer service! Thank you so much!

Location: RHOT02

Date of experience: August 15, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.

We look forward to serving you again soon.

Best,

Europcar Greece Service Team

Thumbnail of user tilmantn
Greece
1 review
0 helpful votes
  • Send Message
July 30th, 2022
Verified purchase

Location: ATHT02

Reason I chose this business:

Always happy with their service.

Date of experience: July 30, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.

We look forward to serving you again soon.

The team Customer service

Thumbnail of user tomarast
AE
1 review
0 helpful votes
  • Send Message
July 29th, 2022
Verified purchase

Location: ATHT02

Reason I chose this business:

I was traveling in Greece for a holiday and you were the best value

Date of experience: July 29, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.

We look forward to serving you again soon.

The team Customer service

Thumbnail of user paulh2725
Greece
1 review
0 helpful votes
  • Send Message
July 29th, 2022
Verified purchase

So far all perfect. Car clean, mechanically faultless, reception staff efficient and friendly.

Location: SKGT02

Date of experience: July 29, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.

We're here for you anytime.

Thanks,
Customer service Team

Thumbnail of user gaprindashvilig
Greece
1 review
0 helpful votes
  • Send Message
September 7th, 2022
Verified purchase

Great service, nice new car. Everything was as expected

Location: SKGT02

Date of experience: September 7, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you so much for your review of Europcar Greece. We're glad you were satisfied with the service.
It would be our pleasure to serve you again soon.

Best,
Team of Europcar Greece

Thumbnail of user ferdinandh18
Netherlands
1 review
0 helpful votes
  • Send Message
July 16th, 2022
Verified purchase

Location: MLOT02

Date of experience: July 16, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

It is gracious of you to share your Europcar experience in Greece with us. It is extremely meaningful to us to receive feedback from our customers. Providing high-quality travel services is our goal.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user declank14
Ireland
1 review
0 helpful votes
  • Send Message
May 20th, 2022
Verified purchase

Efficient and friendly staff helped provide excellent service

Location: ATHT02

Date of experience: May 20, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Declan
Thank you so much for the excellent rate and feedback. Happy to hear you had a good experience with us. Our Team goes above and beyond to ensure our customers receive the best possible service.
We hope to serve you again

The Team of Customer Service

Thumbnail of user zeevr2
Greece
1 review
0 helpful votes
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May 20th, 2022
Verified purchase

Everything was good,
Thr car is perfect for us.
you.

Location: SKGT02

Date of experience: May 20, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Zeev
Thank you so much for the excellent rate and feedback. Happy to hear you had a good experience with us. Our Team goes above and beyond to ensure our customers receive the best possible service.
We hope to serve you again

The Team of Customer Service

Thumbnail of user olivierd34
Greece
1 review
0 helpful votes
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June 19th, 2022
Verified purchase

No agence at the airport
Extra charge for car return in Athens city centre.
Bad experience

Location: ATHT02

Date of experience: May 20, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Olivier,

We appreciate you taking the time to share your experience with Europcar Greece. As a company, we are dedicated to providing our clients with exceptional travel experiences every time they use our services.
We understand the demand to be a counter in the Arrival Gate of the Athens Airport. Our counter is under construction and we are very glad to announce to all our customers that in a few days we will help you form there. Consider the extra charge as your booking request was to drop off of the car out of the hours of the branch, so we have followed the commercial pricing policy of Europcar International

We will be happy to serve you on your next trip from our brand new airport counter.
The Team of Customer Service

Thumbnail of user gatzkah
Greece
1 review
0 helpful votes
  • Send Message
May 20th, 2022
Verified purchase

Very easy and comfortably to rent a car by Europcar

Location: HERT02

Date of experience: May 20, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Gatzka
Thank you so much for the excellent rate and feedback. Happy to hear you had a good experience with us. Our Team goes above and beyond to ensure our customers receive the best possible service.
We hope to serve you again

The Team of Customer Service

Thumbnail of user zbigniewt3
Poland
1 review
0 helpful votes
  • Send Message
May 20th, 2022
Verified purchase

Smooth & easy procedure during makin all formalities connected with car renting

Location: ATHT02

Date of experience: May 20, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear ZBIGNIEW
Thank you so much for the excellent rate and feedback. Happy to hear you had a good experience with us. Our Team goes above and beyond to ensure our customers receive the best possible service.
We hope to serve you again

The Team of Customer Service

Thumbnail of user jeanl703
France
1 review
0 helpful votes
  • Send Message
August 19th, 2022
Verified purchase

Service is convenient: people for check-in and check out are very useful!

Location: ATHT02

Reason I chose this business:

Price and reputation

Date of experience: August 19, 2022

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From the business

From October 2021, Europcar will be managed in Greece by Kinsen Hellas, which is the beginning of a new era for Europcar. Our rental stations have been recently remodeled for your convenience, and our customers can expect high-quality, consistent service.
You can explore and save more when you book online with Europcar, whether you are traveling for business or pleasure. Eco-friendly vehicles are available. Our online booking process takes just a few seconds. Our roadside assistance is available 24 hours a day. We guarantee the best price. We offer single-trip and monthly car rentals with risk reduction coverage and a free loyalty program. With Europcar, you can drive 24 hours a day.

Company Representative

Thumbnail of user elenam254
Europcar G.

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