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Europcar Greece has a rating of 4.2 stars from 1,221 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Europcar Greece most frequently mention friendly staff, good experience, and shuttle bus. Europcar Greece ranks 4th among Car Rental sites.
Helpful staff, clean car and offices. I used them the past couple of months 3 times in Athens airport, 2 in Chania for daily business trips. Strongly recommended, thanks
Horrific policy. My license from Canada updates every 5 yrs as do most across the globe. This is so for update of address and photo. According to Europcar policy if your license has a issue date of less than 1 year you can't rent a car. In my case, mine had renewed in Jan so although I have been driving for 40 years, I was given a hard time, an unbending front desk person and a delay in starting my holiday. Terrible policy. I will not rent from there again
A bit difficult to find the agency.
But once found, WE were very well welcomed. The car was very recent.
Location: HERT02
Very nice at the counter.
Difficult to find the car park as no flag to indicate where it is.
Person who gave the car a little too slow.
Location: ATHT02
Past experiences with Europcar.
Well priced.
Thank you for taking the time to let us know what you think of our services. It is incredibly helpful for us to listen to our customers. The goal of our service is to ensure the traveler has a pleasant experience.
We look forward to serving you again soon.
Customer Service Team
My order was bloomed from unknown reason and I had to open new one after the first was already paid and now to fight the agent for refund
Location: ATHT02
Agent and offer
All good. Only bad thing is the offsite location however I have found out that on the 12th they will be moving I to airport premises
Location: ATHT02
Good price, new car
Dear Amer
Thank you so much for the excellent feedback. Happy to hear you had a good experience with us. Our Team goes above and beyond to ensure our customers receive the best possible service, but it’s clear we missed the mark in your case just because we weren't in the airport during your trip.
Our airport counter is under constructions and we will be expecting to be in on 12/5/22.
We hope to serve you again soon from our airport counter!
Customer Service Team
Really easy process to get our rental car and to drive away. Friendly staff and decent little car especially for the price we paid.
Location: ATHT02
Dear Rosie
Thank you for choosing Europcar as your car rental company and for sharing your experience with us. Your feedback helps us make our services better for everyone.
Our team is delighted you enjoyed your trip, and we strive to provide the best customer experience possible.
Once again, thank you and I look forward to hearing more from you.
Regards
The Customer Support Team
Top service all the way trough, the local team was very helpful had waiting for pickup at 1:30 am at the airport
Thanks Ariel
Location: SKGT02
Dear Ariel,
Thank you for taking the time to let us know what you think of our services. The feedback we receive from our customers is incredibly valuable to us. Providing high-quality travel services is our primary goal.
We look forward to serving you again soon.
Customer Service Team
Polite, professional helpful people, nice car, it would be easier to just pick up the car full of petrol and bring it back full!
Location: PVKT02
Cheaper than the competition!
Thank you for taking the time to let us know what you think of our services. It is incredibly helpful for us to listen to our customers. The goal of our service is to ensure the traveler has a pleasant experience.
We look forward to serving you again soon.
Customer Service Team
Joanna was managing everything great@ the Station! But the Police coming in the afternoon and writing up all the Rent a Cars is annoying
Location: ATHC07
Due to good Prices!
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.
We're here for you anytime.
Thanks,
Customer service Team
Excellent new cars. Excellent service. I have used all the major companies in Greece and I think Europcar is one of the best.
Location: SKGT02
Value for money, Excellent service
Greetings and thank you for letting us know what you think of our services. Listening to our customers is incredibly helpful to us. Our goal is to make sure they have a pleasant travel experience.
We look forward to serving you again soon.
Customer Service Team
I booked the car through booking.com and I had to pay 25 euros more on the original quote. I don't know why…
Location: HERT02
I didn’t. I made the reservation through booking.com
Dear Levy,
Thank you for your feedback. We have investigated your case to ensure that all procedures were followed with consistency and responsibility towards you.
During your booking you had been charge for the child seat 26 euros you booked and for an extra day. Both of the charges you were informed.
It would be a pleasure to serve you again in the near future.
Europcar Greece Service Team
Remain at your disposal.
The Customer Support Team
Very friendly, helpful and most importantly quick. From getting to the desk to being handed keys and escorted to the car was a matter of minutes
Via WiseCars after having a number of websites books and then cancel my booking
Dear Frank
Thank you very much for your rating and great comments. Your opinion is very important to us. Our intention is to contribute to the positive travel experiences of our customers.
We will be happy to serve you again
Europcar Customer Service in Greece
There was a small delay of the pick up truck from the airport to the facilities but other than that all the rest service was perfect
Location: SKGT02
I used 3 times in UK without issues
Dear Andreas
We are incredibly grateful that you took the time out to share your feedback with Europcar Greece. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!
We will be happy to see you again, enjoy your vacation.
Regards.
The Customer Service Team
We had to wait a long time for our car to be prepared and the car was too small to fit our luggage comfortably. The staff were helpful though.
Location: ATHT02
Dear JB
We appreciate you bringing this to our attention.
Please accept our apologies for any inconvenience we may have caused.
It is important to us that we achieve excellence, so your comments are valued.we are providing our team with additional customer service training to prevent similar situations from happening in the future.
Remain at your disposal.
The Customer Support Team
The staff is friendly and very well trained, actually the best service amongst the rental companies I. Athens
Location: ATHT02
Price on car rental
Dear Shetta,
Thank you very much for your rating. Europcar Greece values your opinion. It is very important to us to create positive travel experiences for our customers.
We look forward to serving you again soon.
Team Customer Service
Perfect, the car is the same that I reserved. Clean and ready. Friendly employees. Close to the airport
Location: ZTH02
Dear Gilmer
Thank you so much for the excellent review. Happy to know that you are recognise that our Team goes above and beyond to ensure our customers receive the best possible service.
We hope to serve you again soon!
Customer Service Team
Very helpful personnel. It would be perfect if there would be a presence in the airport of Heraklion.
Location: HERT02
It is gracious of you to share your Europcar experience in Greece with us. It is extremely meaningful to us to receive feedback from our customers. Providing high-quality travel services is our goal.
We look forward to serving you again soon.
Customer Service Team
Perfect service with kindness and warm welcome.
We were picked and drop from the airport to the agency
Location: RHOT02
Price.
Brand.
It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.
We look forward to serving you again soon.
Best,
Europcar Greece Service Team
Car great, office just outside the airport. Service great also, Katarina was very helpful and added to a easy and helpful experience
Location: EFLT02
Price, location.
Dear McGarry,
Please accept our heartfelt thanks for your support. We appreciate you taking the time to share your experience with Europcar Greece. Customer satisfaction is our number one priority, we are dedicated to providing our clients with exceptional travel experiences every time they use our services.
It will be a pleasure to hear about your travel experiences in Greece
Customer service team
Everything went really quick and easy. The people were friendly and explained everything. After 10 Minutes we had the key and could start our trip.
Location: KGSO01
I had several good experiences with Europcar before in other countries.
The rental services was close to the airport. We had some problems with the keys but they replaced the car with a new one. Perfect!
Location: JTRT02
We appreciate you taking the time to let us know what you think of our services. Listening to our customers is incredibly helpful to us. As a service provider, our goal is to make the traveler's experience as pleasant as possible.
We look forward to serving you again soon.
Customer Service Team
Everything was ok.
The employees were very nice.
The only thing is that we never get the exact car we booked.
Location: HERT02
Cause I’m used to choose europcar during my holidays
Dear Spy
Thank you very much for your rating and great comments. Your opinion is very important to us. Our intention is to contribute to the positive travel experiences of our customers.
We will be happy to serve you on one of your next trips
Europcar Customer Service
Perfect pickup service at the airport, even if I would prefer to know before about the location not in the airport.
Location: ATHT02
Lower price
Dear Andrea
Thank you so much for sharing your feedback with Europcar Greece. We are delighted that you enjoyed your experience with us - it means a lot to everyone at our company!
We look forward to serving you again soon.
Best,
Team of Europcar Greece
Panos and the other team members of the station were very nice and helpful by handing over the rental car. All in all a very good experience.
Location: ATHC07
Dear Lorenz
Thank you so much for the excellent rate and feedback. Happy to hear you had a good experience with us. You do have right Panos and all the team in the station goes above and beyond to ensure our customers receive the best possible service. Their thoughts is Care about People and we are so proud for their remarkable attitude to life.
We are looking forward to serve you again
The Team of Customer Service
Car was ready, car was clean, full of fuel and no pressure to buy extra insurance. It's a good contrast to a number of other rental companies.
Location: PVKS01
A known and trusted brand and good quality cars from them usually.
Dear David
We appreciate you taking the time to give us a rating. Our customers feedback means a lot to us. As such, we try our best to ensure their travel experience is positive.
We look forward to serving you again soon.
Customer Service Team
Friendly and very professional stuff. However the agency is out of the airport, which isn't very convenient.
Location: ATHT02
I have special tariffs thanks to my job.
Dear Georgios,
Thank you for sharing your experience with Europcar Greece. We are committed to providing our customers with great travel experiences every time they use our services.
We understand your disappoint about not find us in the Arrival hall, although our counter is under construction and it will be open until 15/5/22.
We will be happy to serve you on your next trip from the airport counter.
Happy Easter!
Regards.
The Customer Service Team
Gain trust and grow your business with customer reviews.
From October 2021, Europcar will be managed in Greece by Kinsen Hellas, which is the beginning of a new era for Europcar. Our rental stations have been recently remodeled for your convenience, and our customers can expect high-quality, consistent service.
You can explore and save more when you book online with Europcar, whether you are traveling for business or pleasure. Eco-friendly vehicles are available. Our online booking process takes just a few seconds. Our roadside assistance is available 24 hours a day. We guarantee the best price. We offer single-trip and monthly car rentals with risk reduction coverage and a free loyalty program. With Europcar, you can drive 24 hours a day.
Thank you for taking the time to let us know what you think of our services. The feedback we receive from our customers is incredibly valuable to us. Providing high-quality travel services is our primary goal.
We look forward to serving you again soon.
Customer Service Team