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Europcar Greece has a rating of 4.2 stars from 1,221 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Europcar Greece most frequently mention friendly staff, good experience, and shuttle bus. Europcar Greece ranks 4th among Car Rental sites.
Helpful staff, clean car and offices. I used them the past couple of months 3 times in Athens airport, 2 in Chania for daily business trips. Strongly recommended, thanks
Horrific policy. My license from Canada updates every 5 yrs as do most across the globe. This is so for update of address and photo. According to Europcar policy if your license has a issue date of less than 1 year you can't rent a car. In my case, mine had renewed in Jan so although I have been driving for 40 years, I was given a hard time, an unbending front desk person and a delay in starting my holiday. Terrible policy. I will not rent from there again
Car wasn't at airport. It was in town. Required an extra hour for someone to bring the car.
Location: PAST02
I had a good experience in the past
When we arrived, there is only one person before our, but we have employed 1 hour for collect the documents for the car…. INCREDIBLE!
Location: ATHT02
Because we decided to stay in Greece for holidays
Nice and kind service.
Description how to find the shuttle at the airport Athen could be better.
Location: ATHT02
Dear Thomas,
Many thanks for your rating. We appreciate you bringing this to our attention, we will fix immediately. Your feedback is highly valued by Europcar Greece. We want to offer customers a pleasant travel experience.
We look forward to serving you again soon.
The Team Customer Service
Waited some time for vehicle check before taking the vehicle but overall it was a good expirience
Location: ATHT02
We appreciate your feedback regarding Europcar Greece. Although we are sorry for any delay during your pickup, we will provide training to our colleagues and recheck all the procedures to prevent similar delays in the future.
Looking forward to serving you again.
Best,
Team of Europcar Greece
Car was spotless and very well maintained. Really friendly and helpful people at the office.
Location: SKGT02
Far better price than competitors
Dear Longovitis,
Thank you so much for your effort. Europcar Greece values your opinion. It is critical to us that our customers have a positive travel experience.
We hope to have the opportunity to serve you again in the not-too-distant future.
Customer Service Team
They are located outside the main terminal, but the pick up was nice and easy
Location: JTRT02
Dear Robin
Thank you so much for the excellent rate and feedback. Happy to hear you had a good experience with us. Our Team goes above and beyond to ensure our customers receive the best possible service.
We hope to serve you again
The Team of Customer Service
Great service. The only thing I'd suggest it to add Europcar signs at the airport!
Location: SKGT02
Dear Marine
We apologize for any inconvenience caused and would like to thank you very much for taking the time to provide us with feedback, as without customers feedback we are unable to make improvements on the services we provide.
It is true that since we took over the Europcar operation in Greece (01/10/2022), we have done our best to provide our clients with exceptional travel experiences every time they use our service, but unfortunately, the airport regulations prohibit us from displaying any signage in the airport or arrival hall. Despite the fact that all instructions were included in the voucher you received.
We will be happy to serve you on one of your next trips.
Europcar Customer Service in Greece
No problems at all. Reception was easy to reach. Short distance to get the car.
Location: ATHT02
We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.
We look forward to serving you again soon.
The team Customer service
Thank you! The car is just what we wanted to fully the island of Rhodes.
Location: RHOT02
The cheapest.
It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.
We look forward to serving you again soon.
Best,
Europcar Greece Service Team
Great service, being picked up at airport and back. Great car: Jeep Renegade. Thank you!
Location: CHQT02
The name and reputation
It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.
We look forward to serving you again soon.
Best,
Europcar Greece Service Team
Very good service indeed. Most helpful and fast for both pick up and drop off
Location: EFLT02
On the airport - cost effective
It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.
We look forward to serving you again soon.
Best,
Europcar Greece Service Team
The guy was pretty nice and got the car early by an hour or two.
Location: JTRT02
Near by airport.
It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.
We look forward to serving you again soon.
Best,
Europcar Greece Service Team
It was a nice an good working car
The only thing what i miss is the option to get a navigation
Location: HERT02
Europcar is a god company
Thank you for taking the time to let us know what you think of our services. It is incredibly helpful for us to listen to our customers. The goal of our service is to ensure the traveler has a pleasant experience. We do understand your disappointed about the travel guide navigator we have but as our colleagues has mention you this is an extra service that you can take during your Vacation. Travel Guide Navigator offers unlimited international calls and data. Maps and travel guides from Travel Guide Navigator let you explore ancient Greek masterpieces, local food and drink, and breathtaking island landscapes
We look forward to serving you again soon.
Customer Service Team
Was good thank you only notes that was not clear where to go for the pick up of the car.
Location: ATHT02
Because I am privilege Elite
Dear Enrico,
Thank you for sharing your experience with Europcar Greece. We are committed to providing our customers with great travel experiences every time they use our services.
It is our understanding that the signs are needed, but sadly the airport regulations do not allow us to place any signage inside the airport or arrival hall. Though all instructions were included in the voucher that was been sent to you.
We will be happy to serve you on your next trip from the airport counter.
Regards.
The Customer Service Team
After one day my wife and I are happy with the rented car and the service at Heraklion.
Thank you
Location: HERT02
Dear Gerd
Thank you so much for sharing your feedback with Europcar Greece. We are delighted that you enjoyed your experience with us - it means a lot to everyone at our company!
We look forward to serving you again soon.
Best,
Team of Europcar Greece
Great people, great customer service. The cars are always clean, and everyone is helpful
Location: ATHT02
I heard great things about there company
Thank you very much for your feedback regarding your Europcar Greece experience. We are pleased to hear that you were satisfied with the service you received.
It would be our pleasure to serve you again in the near future.
Best,
Team of Europcar Greece
Everything was fast and professional! The car is almost new and clean. I'm satisfied
Location: ATHT02
Dear Jelena,
We appreciate you taking the time to share your experience with Europcar Greece. As a company, we are dedicated to providing our clients with exceptional travel experiences every time they use our services.
We will be happy to serve you on your next trip from our brand new airport counter in the Arrival Hall.
Customer Service Team of Europcar Greece
Everything was nice, as always fast and easy;
Car quality good, clean, nice, new
Location: ATHC07
Dear Maksym
Thank you so much for the excellent rate and feedback. Happy to hear you had a good experience with us. Our Team goes above and beyond to ensure our customers receive the best possible service.
We hope to serve you again
The Team of Customer Service
Good. Everything went well. Easy pickup from the airport and checkout of the car.
Location: JMKO01
Dear Eric
Thank you very much for your rating and great comments. Your opinion is very important to us. Our intention is to contribute to the positive travel experiences of our customers.
We will be happy to serve you on one of your next trips
Europcar Customer Service
It was a good experience, the staff was very helpful and quick
Thank you
Location: JTRT02
It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.
We look forward to serving you again soon.
Best,
Europcar Greece Service Team
Overall great experience. Service was fantastic, check-out was fast and the check-in went smoothly.
Location: HERT02
It had the best offer
Dear Nadine
Thank you very much for your rating and great comments. Your opinion is very important to us. Our intention is to contribute to the positive travel experiences of our customers.
We will be happy to serve you on one of your next trips
Europcar Customer Service in Greece
The car hire is far from the airport and difficult to walk with bags.
Location: EFLT02
Dear Neethling
Thank you so much for rating us. Having the opportunity to hear from our customers is incredibly helpful for us.
We look forward to serving you again soon.
Customer Service Team
Everything ok so far. Thanks. The employees were nice and the car brand new.
Location: KGSO01
We have already been customer of Europecar in the past
Dear Marco
We appreciate you taking the time to let us know what you think of our services. We value the feedback we receive from our customers immensely. We are committed to providing high-quality travel services.
We look forward to serving you again soon.
Customer Service Team
After a few months we could find a car which suited me the best.
Location: SKGT02
Because I've already chose it once.
Dear Bouzouki
We appreciate you taking the time to let us know what you think of our services. We value the feedback we receive from our customers immensely. We are committed to providing high-quality travel services.
We look forward to serving you again soon.
Customer Service Team
Great. Especially the people at the front desk tried to please and answered questions.
Location: ATHT02
The internet and past experiences.
We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.
We look forward to serving you again soon.
The team Customer service
Gain trust and grow your business with customer reviews.
From October 2021, Europcar will be managed in Greece by Kinsen Hellas, which is the beginning of a new era for Europcar. Our rental stations have been recently remodeled for your convenience, and our customers can expect high-quality, consistent service.
You can explore and save more when you book online with Europcar, whether you are traveling for business or pleasure. Eco-friendly vehicles are available. Our online booking process takes just a few seconds. Our roadside assistance is available 24 hours a day. We guarantee the best price. We offer single-trip and monthly car rentals with risk reduction coverage and a free loyalty program. With Europcar, you can drive 24 hours a day.
Dear Leveen,
Thank you for taking the time to let us know what you think of our services. It is incredibly helpful for us to listen to our customers. The goal of our service is to ensure the traveler has a pleasant experience. But it’s clear we missed the mark in your case.
As a result of your feedback, we are providing our team with additional customer service training to prevent similar situations from happening in the future.
We look forward to serving you again soon.
Regards.
The Customer Service Team