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    Europcar Greece

Europcar Greece

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Overview

Europcar Greece has a rating of 4.2 stars from 1,221 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Europcar Greece most frequently mention friendly staff, good experience, and shuttle bus. Europcar Greece ranks 4th among Car Rental sites.

  • Service
    7
  • Value
    7
  • Shipping
    4
  • Returns
    4
  • Quality
    7
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
View ratings trends
19
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How would you rate Europcar Greece?
Top Positive Review

“Excellent Service”

Aimilianna P.
2/9/24

Helpful staff, clean car and offices. I used them the past couple of months 3 times in Athens airport, 2 in Chania for daily business trips. Strongly recommended, thanks

Date of experience: 2/9/24
See positive reviews
Top Critical Review

“Horrific policy”

Amy, J.
9/21/22

Horrific policy. My license from Canada updates every 5 yrs as do most across the globe. This is so for update of address and photo. According to Europcar policy if your license has a issue date of less than 1 year you can't rent a car. In my case, mine had renewed in Jan so although I have been driving for 40 years, I was given a hard time, an unbending front desk person and a delay in starting my holiday. Terrible policy. I will not rent from there again

Date of experience: 8/22/22
See critical reviews

Reviews (1,221)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (27) athens airport (21)
Thumbnail of user philippp4
Austria
1 review
0 helpful votes
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August 19th, 2022
Verified purchase

Alan was very supportive and friendly! Great experience

Location: JMKO01

Date of experience: August 19, 2022

Thumbnail of user joels623
France
1 review
0 helpful votes
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July 31st, 2022
Verified purchase

Location: PVKT02

Reason I chose this business:

Location in the terminal

Date of experience: July 31, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Hello Joel
It is very kind of you to share your experience with Europcar about your rental in Greece. Having you as a customer means the world to our entire team!

We look forward to serving you again soon.

Regards

Customer Service Team

Thumbnail of user guntherr2
Greece
1 review
0 helpful votes
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August 2nd, 2022
Verified purchase

Friendly and experienced staff, office in centre of Athens.

Location: ATHC07

Date of experience: August 2, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.

We're here for you anytime.

Thanks,
Customer service Team

Thumbnail of user johnt3445
Greece
1 review
0 helpful votes
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May 28th, 2022
Verified purchase

Very nice experience. Efficient staff at the Athens airport.

Location: ATHT02

Date of experience: May 28, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear John
Thank you very much for your rating and great comments. Your opinion is very important to us. Our intention is to contribute to the positive travel experiences of our customers.

We will be happy to serve you on one of your next trips

Europcar Customer Service in Greece

Thumbnail of user hasfielda
Spain
2 reviews
0 helpful votes
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May 27th, 2022
Verified purchase

Fast experience, no hidden fees, free upgrade the service was perfect

Location: ATHC07

Reason I chose this business:

Good location and good option of cars

Date of experience: May 27, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Hasfield
Thank you very much for your rating and great comments. Your opinion is very important to us. Our intention is to contribute to the positive travel experiences of our customers.
We will be happy to serve you on one of your next trips

Europcar Customer Service in Greece

Thumbnail of user petrosp10
Greece
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

Finding the transfer zone needed some asking around, from there onwards everything went smoothly.

Location: ATHT02

Reason I chose this business:

Europcar so far has never let me down, so never change a running system

Date of experience: May 27, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Petros
Thank you very much for your rating and nice comments. We value your input greatly. Though we understand the purpose of the transfer zone, unfortunately, signs are not accepted by the airport policy. Although we are pleased to have our counter in the arrival hall of the airport in a few days, so we won't need to worry about finding us anymore.
We will be happy to serve you on one of your next trips

Europcar Customer Service in Greece

Thumbnail of user oshaughnessyc
Ireland
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

Location: ATHT02

Reason I chose this business:

My husband uses you guys

Date of experience: May 27, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear OSHAUGHNESSY
Thanks so much for your rating and great comments. We appreciate your views. Our goal is to contribute to a positive travel experience for our customers.
If you need us on a future journey, please let us know.

Europcar Customer Service in Greece

Thumbnail of user peterk1463
Greece
1 review
0 helpful votes
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August 23rd, 2022
Verified purchase

Everything worked out as expected - super friendly and quick

Location: SKGT02

Date of experience: August 23, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you very much for your feedback regarding your Europcar Greece experience. We are pleased to hear that you were satisfied with the service you received.

It would be our pleasure to serve you again in the near future.

Best,
Team of Europcar Greece

Thumbnail of user pauloa45
Poland
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Could not be better, the needs were fulfilled and in time.

Location: SKGT02

Reason I chose this business:

Professional reasons.

Date of experience: May 26, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Paulo
Thank you very much for your rating and great comments. Your opinion is very important to us. Our intention is to contribute to the positive travel experiences of our customers.
We will be happy to serve you on one of your next trips

Europcar Customer Service in Greece

Thumbnail of user robertb6963
Malta
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

Great service - pickup from airport, car was in excellent condition - staff were very friendly!

Location: CHQT02

Date of experience: August 4, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.

We look forward to serving you again soon.

The team Customer service

Thumbnail of user martinf317
Greece
1 review
0 helpful votes
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April 6th, 2022
Verified purchase

Everything went well. We got a new car. The staff were really friendly and helpful.

Location: SKGT02

Date of experience: April 6, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Martin,

Thank you so much for taking the time to provide comments. Europcar Greece values your opinion. We place a premium on our customers having a positive travel experience.

We hope to be able to serve you again in the near future.

Customer Service Team

Thumbnail of user pabloy8
Spain
1 review
0 helpful votes
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July 13th, 2022
Verified purchase

All was great. They made everything easy and we could contact them anytime without problems.

Location: JTRT02

Reason I chose this business:

Cheap prices.

Date of experience: July 13, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

It is gracious of you to share your Europcar experience in Greece with us. It is extremely meaningful to us to receive feedback from our customers. Providing high-quality travel services is our goal.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user baumeisterb
Greece
1 review
0 helpful votes
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July 13th, 2022
Verified purchase

Nice and friendly Service staff. Did work over time because of flight delay. Thanks again!

Location: HERT02

Reason I chose this business:

Cooperation from bravofly

Date of experience: July 13, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

It is gracious of you to share your Europcar experience in Greece with us. It is extremely meaningful to us to receive feedback from our customers. Providing high-quality travel services is our goal.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user billonc
Greece
1 review
0 helpful votes
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August 21st, 2022
Verified purchase

People very nice.
A map with the place of Europcar would be smart

Location: ATHT02

Reason I chose this business:

In the airport and I had good experiences with europcar

Date of experience: August 21, 2022

Thumbnail of user dimitrisz7
Greece
1 review
0 helpful votes
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August 24th, 2022
Verified purchase

Very polite staff, no hidden notes, I would recommend it.

Location: ATHC07

Date of experience: August 24, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you very much for your feedback regarding your Europcar Greece experience. We are pleased to hear that you were satisfied with the service you received.

It would be our pleasure to serve you again in the near future.

Best,
Team of Europcar Greece

Thumbnail of user efe1
Germany
1 review
0 helpful votes
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July 14th, 2022
Verified purchase

Location: RHOT02

Date of experience: July 14, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

It is gracious of you to share your Europcar experience in Greece with us. It is extremely meaningful to us to receive feedback from our customers. Providing high-quality travel services is our goal.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user kiourtidesb
Germany
1 review
0 helpful votes
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August 26th, 2022
Verified purchase

Location: SKGT02

Reason I chose this business:

Cars in Good Condition, Great Advisor und the Shop.

Date of experience: August 26, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you very much for your feedback regarding your Europcar Greece experience. We are pleased to hear that you were satisfied with the service you received.

It would be our pleasure to serve you again in the near future.

Best,
Team of Europcar Greece

Thumbnail of user filipposk2
Greece
1 review
0 helpful votes
  • Send Message
September 24th, 2022
Verified purchase

Location: ATHT02

Reason I chose this business:

New cars in fairs prices

Date of experience: August 25, 2022

Thumbnail of user georgev615
Greece
1 review
0 helpful votes
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May 29th, 2022
Verified purchase

Very professional and kind advisor.
Nice clean, new car well kept

Reason I chose this business:

Trying a different company for car rental

Date of experience: May 29, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear George
Thank you very much for your rating and great comments. Your opinion is very important to us. Our intention is to contribute to the positive travel experiences of our customers.

We will be happy to serve you again

Europcar Customer Service in Greece

Thumbnail of user orzanv
Italy
1 review
0 helpful votes
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August 3rd, 2022
Verified purchase

Location: SKGT02

Date of experience: August 3, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.

We're here for you anytime.

Thanks,
Customer service Team

Thumbnail of user mzcc
Netherlands
1 review
0 helpful votes
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July 14th, 2022
Verified purchase

Excellent service! Such helpful and friendly staff

Location: RHOT02

Date of experience: July 14, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

It is gracious of you to share your Europcar experience in Greece with us. It is extremely meaningful to us to receive feedback from our customers. Providing high-quality travel services is our goal.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user louposg
Greece
1 review
0 helpful votes
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August 25th, 2022
Verified purchase

I had a problem with the usb connection finally we kind sort it out

Location: ATHT02

Date of experience: August 25, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

We are very grateful for your kind words regarding your experience with Europcar Greece. And for your rate

Looking forward to serving you again soon.

Europcar Greece Service Team

Thumbnail of user mastrogiannism
Greece
1 review
0 helpful votes
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July 13th, 2022
Verified purchase

Fairly quick counter service but vehicles location not convenient

Location: ATHT02

Date of experience: July 13, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

We appreciate you taking the time to share your Europcar experience in Greece. It is incredibly meaningful to us to receive feedback from our customers. Our goal is to provide high-quality travel services.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user ronaldm.a.mv
Netherlands
1 review
0 helpful votes
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September 27th, 2022
Verified purchase

Location: HERT02

Date of experience: August 28, 2022

Thumbnail of user christianea10
Germany
1 review
1 helpful vote
  • Send Message
April 12th, 2022
Verified purchase

Perfect! Everything was well prepared!
We got a new car

Location: RHOT02

Date of experience: April 12, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Christiane,
Thank you for taking the time to review about how we might improve our services. Our top aim is client pleasure, and we'll have a delight out of hearing about it.

Enjoy your journey to Greece, and we'd love to hear about your adventures.

Customer service team

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From the business

From October 2021, Europcar will be managed in Greece by Kinsen Hellas, which is the beginning of a new era for Europcar. Our rental stations have been recently remodeled for your convenience, and our customers can expect high-quality, consistent service.
You can explore and save more when you book online with Europcar, whether you are traveling for business or pleasure. Eco-friendly vehicles are available. Our online booking process takes just a few seconds. Our roadside assistance is available 24 hours a day. We guarantee the best price. We offer single-trip and monthly car rentals with risk reduction coverage and a free loyalty program. With Europcar, you can drive 24 hours a day.

Company Representative

Thumbnail of user elenam254
Europcar G.

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