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    Europcar Greece

Europcar Greece

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Overview

Europcar Greece has a rating of 4.2 stars from 1,221 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Europcar Greece most frequently mention friendly staff, good experience, and shuttle bus. Europcar Greece ranks 4th among Car Rental sites.

  • Service
    7
  • Value
    7
  • Shipping
    4
  • Returns
    4
  • Quality
    7
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
View ratings trends
19
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How would you rate Europcar Greece?
Top Positive Review

“Excellent Service”

Aimilianna P.
2/9/24

Helpful staff, clean car and offices. I used them the past couple of months 3 times in Athens airport, 2 in Chania for daily business trips. Strongly recommended, thanks

Date of experience: 2/9/24
See positive reviews
Top Critical Review

“Horrific policy”

Amy, J.
9/21/22

Horrific policy. My license from Canada updates every 5 yrs as do most across the globe. This is so for update of address and photo. According to Europcar policy if your license has a issue date of less than 1 year you can't rent a car. In my case, mine had renewed in Jan so although I have been driving for 40 years, I was given a hard time, an unbending front desk person and a delay in starting my holiday. Terrible policy. I will not rent from there again

Date of experience: 8/22/22
See critical reviews

Reviews (1,221)

Rating

Timeframe

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Other

Reviews that mention popular keywords

customer service (27) athens airport (21)
Thumbnail of user chrisv677
Greece
1 review
1 helpful vote
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April 11th, 2022
Verified purchase

Very friendly and fluent in English. Flexible service; it was no problem to upgrade our car

Location: RHOT02

Reason I chose this business:

Fixed europcar customer

Date of experience: April 11, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Chris,

Thank you for taking the time to write a review for Europcar Greece. Customer satisfaction is our first goal, so hearing that your journey with us was enjoyable gives us great pleasure.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user sao2
GB
1 review
1 helpful vote
  • Send Message
April 11th, 2022
Verified purchase

Location: ATHC07

Date of experience: April 11, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Sa,

Thank you for taking the time to give Europcar Greece a review. Our top priority is customer satisfaction, thus it gives us great pleasure to hear that your journey with us was nice.
We look forward to serving you again soon.

Customer Service Team

Thumbnail of user kovalios
Greece
1 review
0 helpful votes
  • Send Message
July 23rd, 2022
Verified purchase

Kindly sellers. Good car. Thanks………………………………………………….

Location: ATHT02

Reason I chose this business:

They consider my problem…………………………………………

Date of experience: July 23, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.

We look forward to serving you again soon.

The team Customer service

Thumbnail of user dessaintj
Greece
1 review
0 helpful votes
  • Send Message
July 23rd, 2022
Verified purchase

Welcome and clear information. Car that corresponds to what I expected.

Location: ATHP01

Reason I chose this business:

To easy travel in this country, confort and easy reservation.

Date of experience: July 23, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.

We look forward to serving you again soon.

Best,

Europcar Greece Service Team

Thumbnail of user bergesf
France
1 review
0 helpful votes
  • Send Message
July 22nd, 2022
Verified purchase

Very kind and professional. The care was as requested on reservation.

Location: JTRT02

Reason I chose this business:

Réputation of quality

Date of experience: July 22, 2022

Thumbnail of user jill5
Greece
1 review
0 helpful votes
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July 22nd, 2022
Verified purchase

The staff were friendly and efficient. Nice new car. Good location.

Location: ATHC07

Reason I chose this business:

Price and convenience.

Date of experience: July 22, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.

We're here for you anytime.

Thanks,
Customer service Team

Thumbnail of user seand488
Texas
1 review
2 helpful votes
  • Send Message
April 10th, 2022
Verified purchase

The people were very friendly and helpful. We enjoyed them.

Location: ATHT02

Date of experience: April 10, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Sean,

Thank you very much for taking the time to review Europcar Greece. Our customers' satisfaction is our top goal, and it gives us great pleasure that your travel experience with us was enjoyable.
We will make certain to relay your appreciation for their efforts to our colleagues, and you can be assured that they will be overjoyed.

We hope to serve you again soon.

Customer Service Team

Thumbnail of user michalk72
Greece
1 review
0 helpful votes
  • Send Message
August 22nd, 2022
Verified purchase

Rental process was ok. Car is also good. Thank you.

Location: CHQT02

Date of experience: August 22, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you very much for your feedback regarding your Europcar Greece experience. We are pleased to hear that you were satisfied with the service you received.

It would be our pleasure to serve you again in the near future.

Best,
Team of Europcar Greece

Thumbnail of user francob43
Greece
1 review
0 helpful votes
  • Send Message
August 4th, 2022
Verified purchase

Location: JNXC03

Reason I chose this business:

Well positioned in the town and variety of cars selection

Date of experience: August 4, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.

We look forward to serving you again soon.

The team Customer service

Thumbnail of user antonl58
Cyprus
1 review
0 helpful votes
  • Send Message
July 23rd, 2022
Verified purchase

The lady was very prompt and professional, really smooth experience

Location: ATHT02

Date of experience: July 23, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.

We look forward to serving you again soon.

The team Customer service

Thumbnail of user adamr841
Greece
1 review
0 helpful votes
  • Send Message
July 9th, 2022
Verified purchase

Excellent. Friendly, unfussy, and fast. At last, a good Europcar experience.

Location: PVKT02

Reason I chose this business:

Cheapest available on Expedia.

Date of experience: July 9, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you for taking the time to let us know what you think of our services. The feedback we receive from our customers is incredibly valuable to us. Providing high-quality travel services is our primary goal.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user pierallif
Italy
1 review
0 helpful votes
  • Send Message
June 5th, 2022
Verified purchase

Everything good. The staff was super helpful.
Thanks

Location: EFLT02

Reason I chose this business:

I prefer main brand car rentals.

Date of experience: June 5, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Pieralli

We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.

We look forward to serving you again soon.

The team Customer service

Thumbnail of user sergiyb5
Greece
1 review
0 helpful votes
  • Send Message
June 5th, 2022
Verified purchase

Proficient and effective staff - excellent overall experience!

Location: RHOT02

Date of experience: June 5, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Sergiy

We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.

We look forward to serving you again soon.

The team Customer service

Thumbnail of user joaquimr6
Greece
1 review
0 helpful votes
  • Send Message
June 5th, 2022
Verified purchase

Location: SKGT02

Reason I chose this business:

Price and quality

Date of experience: June 5, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Joaquim

We are incredibly grateful that you took the time out to share your feedback with Europcar Greece. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!

We will be happy to see you again, enjoy your vacation.

Regards.
The Customer Service Team

Thumbnail of user ahmeda923
Greece
1 review
0 helpful votes
  • Send Message
June 5th, 2022
Verified purchase

Excellent service and lovely staff, we received tye car real quick.

Location: JMKO01

Date of experience: June 5, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Ahmed

We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.

We look forward to serving you again soon.

The team Customer service

Thumbnail of user michaelt3123
Switzerland
1 review
0 helpful votes
  • Send Message
June 5th, 2022
Verified purchase

Used Europcar@ Athens airport 3 times in April / May 2022 - everything perfect. Will be back soon.

Location: ATHT02

Reason I chose this business:

Good price and good service.

Date of experience: June 5, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Michael
We are incredibly grateful that you took the time out to share your feedback with Europcar Greece. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!

We look forward to serving you again soon.

Best,
Team of Europcar Greece

Thumbnail of user lzinskyid
Greece
1 review
0 helpful votes
  • Send Message
June 5th, 2022
Verified purchase

Everything was great, quality car rental service, I am very pleased with your work, thank you)))

Location: ATHC07

Date of experience: June 5, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Lzinskyi
We are incredibly grateful that you took the time out to share your feedback with Europcar Greece. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!

We look forward to serving you again soon.

Best,
Team of Europcar Greece

Thumbnail of user ianf227
GB
1 review
0 helpful votes
  • Send Message
June 5th, 2022
Verified purchase

Easy and fast, lovely helpful staff car was half full of gas, a first!

Location: PVKT02

Reason I chose this business:

Normally use Europcar

Date of experience: June 5, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear IAN

We are incredibly grateful that you took the time out to share your feedback with Europcar Greece. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!

We will be happy to see you again, enjoy your vacation.

Regards.
The Customer Service Team

Thumbnail of user mennod7
Greece
1 review
0 helpful votes
  • Send Message
June 5th, 2022
Verified purchase

Location: SKGT02

Reason I chose this business:

Previous rentals

Date of experience: June 5, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Menno

We are incredibly grateful that you took the time out to share your feedback with Europcar Greece. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!

We will be happy to see you again, enjoy your vacation.

Regards.
The Customer Service Team

Thumbnail of user hilleh
Greece
1 review
0 helpful votes
  • Send Message
June 5th, 2022
Verified purchase

Location: SKGT02

Date of experience: June 5, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Hille

We are incredibly grateful that you took the time out to share your feedback with Europcar Greece. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!

We will be happy to see you again, enjoy your vacation.

Regards.
The Customer Service Team

Thumbnail of user finbark
Greece
1 review
0 helpful votes
  • Send Message
June 5th, 2022
Verified purchase

Friendly and professional service. New car, good condition

Location: PVKT02

Date of experience: June 5, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Finbar
Thank you very much for your rating and great comments. Your opinion is very important to us. Our intention is to contribute to the positive travel experiences of our customers.

We will be happy to serve you on one of your next trips

Europcar Customer Service in Greece

Thumbnail of user kleanthisk1
Greece
1 review
0 helpful votes
  • Send Message
August 28th, 2022
Verified purchase

Great car. Fast and easy rental process.
Friendly staff.

Location: CHQT02

Reason I chose this business:

Reliability, pricing

Date of experience: August 28, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you very much for your feedback regarding your Europcar Greece experience. We are pleased to hear that you were satisfied with the service you received.

It would be our pleasure to serve you again in the near future.

Best,
Team of Europcar Greece

Thumbnail of user pablog120
GB
1 review
0 helpful votes
  • Send Message
June 5th, 2022
Verified purchase

Check out a bit long. Transport to the city cumbersome

Location: SKGT02

Reason I chose this business:

Car options

Date of experience: June 5, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Pablo
Thank you very much for your rating and great comments. Your opinion is very important to us.

We will be happy to serve you on one of your next trips

Europcar Customer Service in Greece

Thumbnail of user eleftheriosk
Greece
1 review
0 helpful votes
  • Send Message
April 17th, 2022
Verified purchase

Location: HERT02

Date of experience: April 17, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Eleftherios,

Thank you so much for your thoughtfulness. Europcar Greece appreciates your feedback. It is extremely important to us to provide our customers with great travel experiences.

We would be glad to serve you again.
Customer Service Team

Thumbnail of user rinaldip2
Greece
1 review
0 helpful votes
  • Send Message
August 4th, 2022
Verified purchase

Somebody wait us at the airport with our name. It was very easy to find them.

Location: PAST02

Date of experience: August 4, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.

We look forward to serving you again soon.

The team Customer service

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From the business

From October 2021, Europcar will be managed in Greece by Kinsen Hellas, which is the beginning of a new era for Europcar. Our rental stations have been recently remodeled for your convenience, and our customers can expect high-quality, consistent service.
You can explore and save more when you book online with Europcar, whether you are traveling for business or pleasure. Eco-friendly vehicles are available. Our online booking process takes just a few seconds. Our roadside assistance is available 24 hours a day. We guarantee the best price. We offer single-trip and monthly car rentals with risk reduction coverage and a free loyalty program. With Europcar, you can drive 24 hours a day.

Company Representative

Thumbnail of user elenam254
Europcar G.

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