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    Europcar Greece

Europcar Greece

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Overview

Europcar Greece has a rating of 4.2 stars from 1,221 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Europcar Greece most frequently mention friendly staff, good experience, and shuttle bus. Europcar Greece ranks 4th among Car Rental sites.

  • Service
    7
  • Value
    7
  • Shipping
    4
  • Returns
    4
  • Quality
    7
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
View ratings trends
19
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How would you rate Europcar Greece?
Top Positive Review

“Excellent Service”

Aimilianna P.
2/9/24

Helpful staff, clean car and offices. I used them the past couple of months 3 times in Athens airport, 2 in Chania for daily business trips. Strongly recommended, thanks

Date of experience: 2/9/24
See positive reviews
Top Critical Review

“Horrific policy”

Amy, J.
9/21/22

Horrific policy. My license from Canada updates every 5 yrs as do most across the globe. This is so for update of address and photo. According to Europcar policy if your license has a issue date of less than 1 year you can't rent a car. In my case, mine had renewed in Jan so although I have been driving for 40 years, I was given a hard time, an unbending front desk person and a delay in starting my holiday. Terrible policy. I will not rent from there again

Date of experience: 8/22/22
See critical reviews

Reviews (1,221)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (27) athens airport (21)
Thumbnail of user jario1
Greece
1 review
1 helpful vote
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April 13th, 2022
Verified purchase

Car pickup went as planned & in schedule. Good experience.

Location: RHOT02

Reason I chose this business:

Loyalty program

Date of experience: April 13, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Jari,
Thank you for taking the time to review about how we might improve our services. Our top aim is client pleasure, and we'll have a delight out of hearing about it.

Enjoy your journey to Greece, and we'd love to hear about your adventures.

Customer service team

Thumbnail of user michels103
Belgium
1 review
0 helpful votes
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July 23rd, 2022
Verified purchase

Location: JTRT02

Date of experience: July 23, 2022

Thumbnail of user yannmaell
Greece
1 review
0 helpful votes
  • Send Message
July 22nd, 2022
Verified purchase

Great welcoming service. Nothing special to declare

Location: KLXT02

Date of experience: July 22, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.

We look forward to serving you again soon.

Best,

Europcar Greece Service Team

Thumbnail of user dudynskyyi
Greece
1 review
1 helpful vote
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April 12th, 2022
Verified purchase

All good, thanks. Friendly stuff, quick service, excellent car.

Location: HERT02

Reason I chose this business:

I’ve got good experience

Date of experience: April 12, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Dudynskyy,

Thank you for taking the time to evaluate our services. Our priority is the satisfaction of our customers and our joy is great when our customers talk about it.

Enjoy the trip to Greece and we will be glad to hear your experience.

Customer service team

Thumbnail of user gabors14
Greece
1 review
0 helpful votes
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August 29th, 2022
Verified purchase

Everything was fine, thank you. I even got a free category update.

Location: ATHT02

Reason I chose this business:

The car pickup was inside the terminal, and their price was the best.

Date of experience: August 29, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you very much for your feedback regarding your Europcar Greece experience. We are pleased to hear that you were satisfied with the service you received.

It would be our pleasure to serve you again in the near future.

Best,
Team of Europcar Greece

Thumbnail of user boebela
Greece
1 review
0 helpful votes
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August 25th, 2022
Verified purchase

Kind staff, fast delivery, well arranged office, clean and in good conditions car.

Location: KLXT02

Date of experience: August 25, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you for taking the time to rate us. You play a crucial role in Europcar Greece's success. We are very passionate about creating positive travel experiences for our customers.

We look forward to serving you again soon.

The team Customer service

Thumbnail of user carlyp54
GB
1 review
0 helpful votes
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April 19th, 2022
Verified purchase

Quick to collect, staff friendly and helpful. Car was great, no issues.

Location: PVKT02

Reason I chose this business:

Good reputation. Good price. At the airport

Date of experience: April 19, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Carly,

Thank you so much for your rating. Europcar Greece values your feedback. Customer satisfaction is our top priority.
We look forward to serving you again.

Customer Service Team

Thumbnail of user emilienc
Guadeloupe
1 review
0 helpful votes
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April 19th, 2022
Verified purchase

Very good. Car works well et people from the agency were reactive and polite.

Location: JNXC03

Date of experience: April 19, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Emilien,

Thank you so much for your rating. Europcar Greece values your feedback. Customer satisfaction is our top priority.
We look forward to serving you again.

Customer Service Team

Thumbnail of user manuelt102
Greece
1 review
0 helpful votes
  • Send Message
April 16th, 2022
Verified purchase

Location: JMKO01

Date of experience: April 16, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Manuel,
We would like to thank you for taking the time to review our services and give us your feedback. We take pleasure in hearing about our clients' satisfaction, and I am sure we will be delighted to hear about yours as well.

It will be a pleasure to hear about your adventures as you travel through Mykonos

Customer service team

Thumbnail of user michaels8499
Switzerland
1 review
0 helpful votes
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April 18th, 2022
Verified purchase

Amazing service, nice peoples at the office, very good car. To recommend without hesitation.

Location: JMKO01

Reason I chose this business:

Beste service and offer

Date of experience: April 18, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Michael,

Please allow us to express our gratitude to you for taking the time to review our services and leave us feedback. It is always a pleasure to hear about our clients' satisfaction, and I am sure that we will be glad to hear about yours as well.

It will be a pleasure to hear about your adventures in Mykonos

Customer service team

Thumbnail of user katoa
Germany
1 review
0 helpful votes
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April 18th, 2022
Verified purchase

Smooth Check in out. All staffs are very friendly. I want to use next time as well.

Location: HERT02

Reason I chose this business:

In the past i had terrible experience at othe rental car company at the same place.

Date of experience: April 18, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Kato,
Please accept our heartfelt thanks for your support. We appreciate you taking the time to share your experience with Europcar Greece. As a company, we are dedicated to providing our clients with exceptional travel experiences every time they use our services.

We will be happy to serve you again, enjoy your time in Crete.

Customer Service Team

Thumbnail of user chechika
Israel
1 review
0 helpful votes
  • Send Message
July 23rd, 2022
Verified purchase

Location: SKGT02

Reason I chose this business:

Internet promotion.

Date of experience: July 23, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.

We're here for you anytime.

Thanks,
Customer service Team

Thumbnail of user cuvillierl
France
1 review
1 helpful vote
  • Send Message
March 16th, 2022
Verified purchase

Everything was correct. Welcoming, service and good car

Reason I chose this business:

Because It’s a well known firm

Date of experience: March 16, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Cuvillier,
We appreciate your feedback on Europcar Greece. Thanks for enjoying your trip. We value customer satisfaction highly.
Hope to see you again soon.
Best,
Team Customer Service

Thumbnail of user jeanchristophed5
Greece
1 review
0 helpful votes
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July 13th, 2022
Verified purchase

Got the car in time and as described.
All good. I recommend.

Location: ATHT02

Reason I chose this business:

Worldwide brand.

Date of experience: July 13, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

It is gracious of you to share your Europcar experience in Greece with us. It is extremely meaningful to us to receive feedback from our customers. Providing high-quality travel services is our goal.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user kolokotronisg
Cyprus
1 review
0 helpful votes
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July 10th, 2022
Verified purchase

Excellent. They also upgraded the car to a hybrid one which was value for money. Highly recommended

Location: ATHT02

Reason I chose this business:

A good variety of cars to choose from and good prices

Date of experience: July 10, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you for taking the time to let us know about your experience with Europcar in Greece. Getting feedback from our customers is incredibly meaningful to us. We are committed to providing high-quality travel services.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user jamesm6912
GB
1 review
0 helpful votes
  • Send Message
June 12th, 2022
Verified purchase

Staff were friendly and helpful. Much better experience than other rental cars in Crete.

Location: HERT02

Reason I chose this business:

We had booked with OK mobility, but europcar provided a better service.

Date of experience: June 12, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear James
Thank you very much for your rating and great comments. Your opinion is very important to us. Our intention is to contribute to the positive travel experiences of our customers.

We will be happy to serve you on one of your next trips

Europcar Customer Service in Greece

Thumbnail of user mikhailg23
Greece
1 review
0 helpful votes
  • Send Message
June 11th, 2022
Verified purchase

Everything was Perfect from the beginning! Thank you.

Location: SKGT02

Date of experience: June 11, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Mikhail

We are incredibly grateful that you took the time out to share your feedback with Europcar Greece. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!

We will be happy to see you again, enjoy your vacation.

Regards.
The Customer Service Team

Thumbnail of user milevi
Bulgaria
1 review
0 helpful votes
  • Send Message
June 10th, 2022
Verified purchase

Excellent. Service was organized very well. Cars is good condition.

Location: ATHT02

Reason I chose this business:

I usually work with Europcar

Date of experience: June 10, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Milev
We are incredibly grateful that you took the time out to share your feedback with Europcar Greece. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!

We look forward to serving you again soon.

Best,
Team of Europcar Greece

Thumbnail of user voltolinij
Italy
1 review
0 helpful votes
  • Send Message
April 20th, 2022
Verified purchase

The staff who served us was really kind and extremely helpful. Great job!

Location: ATHC07

Date of experience: April 20, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Voltoni

Please accept our heartfelt thanks for your support. We appreciate you taking the time to share your experience with Europcar Greece. As a company, we are dedicated to providing our clients with exceptional travel experiences every time they use our services.

It will be a pleasure to hear about your travel experiences in Greece

Customer service team

Thumbnail of user giorgiop20
Greece
1 review
0 helpful votes
  • Send Message
July 11th, 2022
Verified purchase

Everything ok. People very friendly and the car was ready. We had un upgrade too. Thank you

Location: JTRT02

Date of experience: July 11, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you for taking the time to let us know about your experience with Europcar in Greece. Getting feedback from our customers is incredibly meaningful to us. We are committed to providing high-quality travel services.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user georgs25
Austria
1 review
0 helpful votes
  • Send Message
August 27th, 2022
Verified purchase

Very nice and friendly staff with good english. Fast car pick up

Location: HERT02

Date of experience: August 27, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you very much for your feedback regarding your Europcar Greece experience. We are pleased to hear that you were satisfied with the service you received.

It would be our pleasure to serve you again in the near future.

Best,
Team of Europcar Greece

Thumbnail of user varoner
Greece
1 review
0 helpful votes
  • Send Message
July 3rd, 2022
Verified purchase

Easy, practical, simple. Agency next to the ferry port.

Location: ATHP01

Date of experience: July 3, 2022

Thumbnail of user elenam251
Elena M. – Europcar Greece Rep

Thank you for taking the time to let us know what you think of our services. It is incredibly helpful for us to listen to our customers. The goal of our service is to ensure the traveler has a pleasant experience.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user rosemaryd169
Greece
1 review
0 helpful votes
  • Send Message
June 14th, 2022
Verified purchase

All fine so far. The usb did not charge our phones

Location: PVKT02

Date of experience: June 14, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Rosemary
Thank you very much for your rating and great comments. Your opinion is very important to us. Our intention is to contribute to the positive travel experiences of our customers. Sorry to hear about usb adaptor, I will share it as an issue to our technical department

We will be happy to serve you on one of your next trips

Europcar Customer Service in Greece

Thumbnail of user jeanpierrer8
Greece
1 review
0 helpful votes
  • Send Message
June 14th, 2022
Verified purchase

Good welcome and Quick delivery. Free Shuttle near terminal easy to find.

Location: HERT02

Reason I chose this business:

I'm a customer of Europcar all around the world

Date of experience: June 14, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Jean
Thank you very much for your rating and great comments. Your opinion is very important to us. Our intention is to contribute to the positive travel experiences of our customers.

We will be happy to serve you on one of your next trips

Europcar Customer Service in Greece

Thumbnail of user rong570
Germany
1 review
0 helpful votes
  • Send Message
June 14th, 2022
Verified purchase

A wonderfully polite and speedy handover. Brand new Fiat cabriolet

Location: RHOT02

Reason I chose this business:

Offer on Ryanair

Date of experience: June 14, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Ron

We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers. Hope you enjoy your time here in Rhodes.

We look forward to serving you again soon.

The team Customer service

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From the business

From October 2021, Europcar will be managed in Greece by Kinsen Hellas, which is the beginning of a new era for Europcar. Our rental stations have been recently remodeled for your convenience, and our customers can expect high-quality, consistent service.
You can explore and save more when you book online with Europcar, whether you are traveling for business or pleasure. Eco-friendly vehicles are available. Our online booking process takes just a few seconds. Our roadside assistance is available 24 hours a day. We guarantee the best price. We offer single-trip and monthly car rentals with risk reduction coverage and a free loyalty program. With Europcar, you can drive 24 hours a day.

Company Representative

Thumbnail of user elenam254
Europcar G.

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