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    Europcar Greece

Europcar Greece

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Overview

Europcar Greece has a rating of 4.2 stars from 1,221 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Europcar Greece most frequently mention friendly staff, good experience, and shuttle bus. Europcar Greece ranks 4th among Car Rental sites.

  • Service
    7
  • Value
    7
  • Shipping
    4
  • Returns
    4
  • Quality
    7
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
View ratings trends
19
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How would you rate Europcar Greece?
Top Positive Review

“Excellent Service”

Aimilianna P.
2/9/24

Helpful staff, clean car and offices. I used them the past couple of months 3 times in Athens airport, 2 in Chania for daily business trips. Strongly recommended, thanks

Date of experience: 2/9/24
See positive reviews
Top Critical Review

“Horrific policy”

Amy, J.
9/21/22

Horrific policy. My license from Canada updates every 5 yrs as do most across the globe. This is so for update of address and photo. According to Europcar policy if your license has a issue date of less than 1 year you can't rent a car. In my case, mine had renewed in Jan so although I have been driving for 40 years, I was given a hard time, an unbending front desk person and a delay in starting my holiday. Terrible policy. I will not rent from there again

Date of experience: 8/22/22
See critical reviews

Reviews (1,221)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (27) athens airport (21)
Thumbnail of user dorisj191
Greece
1 review
0 helpful votes
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June 14th, 2022
Verified purchase

Extremely friendly staff that explained everything very clearly.

Location: SKGT02

Reason I chose this business:

Becsuse of the experience I made with Europcar in Gernany, I chose them for pur holidays aß well.

Date of experience: June 14, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Doris

We are incredibly grateful that you took the time out to share your feedback with Europcar Greece. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!

We will be happy to see you again, enjoy your vacation.

Regards.
The Customer Service Team

Thumbnail of user kreishag
Greece
1 review
0 helpful votes
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June 13th, 2022
Verified purchase

I had great customer service! The car was clean and fit my needs.

Location: MLOT02

Date of experience: June 13, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you so much for the excellent feedback. Happy to hear you had a good experience with us. Our Team goes above and beyond to ensure our customers receive the best possible service.

We hope to serve you again soon!
Customer Service Team

Thumbnail of user dimitrisb8
Greece
1 review
0 helpful votes
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April 24th, 2022
Verified purchase

Excellent quality friendly service. I already made the next reservation!
Thanks

Location: ATHC07

Date of experience: April 24, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Dimitris,

Thank you for sharing your experience with Europcar Greece. We are committed to providing our customers with great travel experiences every time they use our services.
We will be happy to serve you again

Happy Easter!

Regards.
The Customer Service Team

Thumbnail of user amib32
GB
1 review
0 helpful votes
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April 24th, 2022
Verified purchase

Fast and easy pickup, very satisfactory! Would recommend.

Location: EFLT02

Reason I chose this business:

Cheapest price available with the best/most consistant reviews.

Date of experience: April 24, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Ami,

It was a pleasure to hear about your experience with Europcar Greece. Whenever our customers use our services, we strive to deliver great travel experiences.
It would be a pleasure to serve you again.

Happy Easter!

Regards.
The Customer Service Team

Thumbnail of user markc3497
Greece
1 review
0 helpful votes
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July 25th, 2022
Verified purchase

Excellent service thank you.

Very easy to check out.

Location: ATHP01

Reason I chose this business:

Convenience and car type, timing, and peace of mind.

Date of experience: July 25, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.

We look forward to serving you again soon.

Best,

Europcar Greece Service Team

Thumbnail of user brittag8
Germany
1 review
0 helpful votes
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April 23rd, 2022
Verified purchase

Very gentle and First class Service. We don't need to wait, thank you guys

Location: KGSO01

Reason I chose this business:

Best rate for full insurance

Date of experience: April 23, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Britta,
Please accept our heartfelt thanks for your support. We appreciate you taking the time to share your experience with Europcar Greece. Customer satisfaction is our number one priority, we are dedicated to providing our clients with exceptional travel experiences every time they use our services.
It will be a pleasure to hear about your travel experiences in Greece

Customer service team

Thumbnail of user andrewm2322
GB
1 review
0 helpful votes
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July 6th, 2022
Verified purchase

Location: RHOT02

Reason I chose this business:

I know someone employed there.

Date of experience: July 6, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

We appreciate you taking the time to let us know what you think of our services. Listening to our customers is incredibly helpful to us. As a service provider, our goal is to make the traveler's experience as pleasant as possible.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user werneri1
Greece
1 review
0 helpful votes
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July 23rd, 2022
Verified purchase

Nice people, fast service, good clean car, everything done with the iPhone

Location: ATHT02

Reason I chose this business:

Trough billiger Mietwagengermany

Date of experience: July 23, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.

We look forward to serving you again soon.

The team Customer service

Thumbnail of user nahals
GB
1 review
0 helpful votes
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August 22nd, 2022
Verified purchase

Great service. Friendly staff. Would hire from them again

Location: JTRT02

Reason I chose this business:

Big company

Date of experience: July 23, 2022

Thumbnail of user demetrioss8
Greece
1 review
0 helpful votes
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July 22nd, 2022
Verified purchase

Fast check in. Brand new car. Will rent from Europcar again.

Location: ATHT02

Reason I chose this business:

Selection and competitive pricing.

Date of experience: July 22, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.

We look forward to serving you again soon.

The team Customer service

Thumbnail of user natalinor
Greece
1 review
0 helpful votes
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July 5th, 2022
Verified purchase

Everything as planned. I enjoyed my time during the short journey

Location: PVKT02

Date of experience: July 5, 2022

Thumbnail of user elenam251
Elena M. – Europcar Greece Rep

Thank you for taking the time to let us know what you think of our services. It is incredibly helpful for us to listen to our customers. The goal of our service is to ensure the traveler has a pleasant experience.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user michaelh5520
Germany
1 review
0 helpful votes
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June 18th, 2022
Verified purchase

Great service and the car was absolutely a pleasure to drive.

Location: ATHT02

Date of experience: June 18, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Michael
We are incredibly grateful that you took the time out to share your feedback with Europcar Greece. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!

We look forward to serving you again soon.

Best,
Team of Europcar Greece

Thumbnail of user piotrd71
Poland
1 review
0 helpful votes
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June 18th, 2022
Verified purchase

All fast and easy, nice service, pity that for the late arrivals there's a surcharge.

Location: ATHT02

Reason I chose this business:

Attractive price

Date of experience: June 18, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Piotr
We are incredibly grateful that you took the time out to share your feedback with Europcar Greece. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team! We understand the inconvenience of out of hours fee we to follow the commercial pricing policy of Europcar International.

We look forward to serving you again soon.

Best,
Team of Europcar Greece

Thumbnail of user valentinar36
Italy
1 review
0 helpful votes
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September 3rd, 2022
Verified purchase

Good car and great service! They assisted us for any inconvenience

Location: KGSO01

Date of experience: September 3, 2022

Thumbnail of user pappasg
Greece
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

Great and friendly customer service from Athens airport team member Sotiris.

Location: ATHT02

Reason I chose this business:

Have used them many times service is always great. Streamline process, use of technology is a big plus.

Date of experience: September 1, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you very much for your feedback regarding your Europcar Greece experience. We are pleased to hear that you were satisfied with the service you received.

It would be our pleasure to serve you again in the near future.

Best,
Team of Europcar Greece

Thumbnail of user vasileiosk9
Greece
1 review
0 helpful votes
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April 24th, 2022
Verified purchase

Very polite and accommodating staff gave me new vehicle in good condition.

Location: ATHT02

Reason I chose this business:

Better prices

Date of experience: April 24, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Vasileios

It was a pleasure to hear about your experience with Europcar Greece. Whenever our customers use our services, we strive to deliver great travel experiences.
It would be a pleasure to serve you again.

Happy Easter!

Regards.
The Customer Service Team

Thumbnail of user joergr3
Germany
1 review
0 helpful votes
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April 23rd, 2022
Verified purchase

Everything perfect. Thank you very much. Will rent again

Location: RHOT02

Date of experience: April 23, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Joerg,
Please accept our heartfelt thanks for your support. We appreciate you taking the time to share your experience with Europcar Greece. Customer satisfaction is our number one priority, we are dedicated to providing our clients with exceptional travel experiences every time they use our services.
It will be a pleasure to hear about your travel experiences in Greece

Customer service team

Thumbnail of user jeffh1554
Italy
1 review
2 helpful votes
  • Send Message
March 16th, 2022
Verified purchase

Flawless, fair price, excellent location, brand-new car

Reason I chose this business:

Repeat customer

Date of experience: March 16, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Jeff,
Thank you for sharing your thoughts regarding Europcar Greece. We greatly appreciate your time. Customer satisfaction is of the utmost importance to us.
We hope to see you again soon.
Regards.
The Customer Service Team

Thumbnail of user k.t
Germany
1 review
0 helpful votes
  • Send Message
July 23rd, 2022
Verified purchase

Location: SKGT02

Date of experience: July 23, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.

We're here for you anytime.

Thanks,
Customer service Team

Thumbnail of user iane102
GB
1 review
0 helpful votes
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June 20th, 2022
Verified purchase

Excellent service and very friendly staff

Thank you

Location: EFLT02

Reason I chose this business:

Price / value

Date of experience: June 20, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Ian
Thank you for reaching out to Europcar Greece with your feedback. We are happy to hear that you enjoyed your experience with us - it means a lot to us!

We look forward to serving you again soon.

Best,
Team of Europcar Greece

Thumbnail of user jamesb6650
California
1 review
0 helpful votes
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June 20th, 2022
Verified purchase

Great service and excellent cars. Thank you! ………..

Location: ATHC07

Date of experience: June 20, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear James
Thank you so much for sharing your feedback with Europcar Greece. We are delighted that you enjoyed your experience with us - it means a lot to everyone at our company!

We look forward to serving you again soon.

Best,
Team of Europcar Greece

Thumbnail of user paulos90
Portugal
1 review
0 helpful votes
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June 19th, 2022
Verified purchase

Sympathy, efficiency. The car was delivered in very good condition.

Location: JTRT02

Reason I chose this business:

Price/quality.

Date of experience: June 19, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Paulo
Thank you so much for sharing your feedback with Europcar Greece. We are delighted that you enjoyed your experience with us - it means a lot to everyone at our company!

We look forward to serving you again soon.

Best,
Team of Europcar Greece

Thumbnail of user johnm9633
Greece
1 review
0 helpful votes
  • Send Message
April 29th, 2022
Verified purchase

Exceptional service, would recommend your company over any others in Greece.

Location: PVKT02

Reason I chose this business:

Good choice of cars and good prices

Date of experience: April 29, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear John,

Thanks so much for the excellent feedback. Happy to hear you had a good experience with us. Our staff goes above and beyond to ensure our customers receive the best possible service and we are so happy that you mention it.

We hope to serve you again soon!
Customer Service Team

Thumbnail of user manolisl
Albania
1 review
1 helpful vote
  • Send Message
March 21st, 2022
Verified purchase

Very professional treatment and an excellent service at all stages of our interaction.

Location: ATHT02

Reason I chose this business:

Very reliable!

Date of experience: March 21, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Manolis

We appreciate your time in rating us. Europcar Greece values your opinion. We are dedicated to creating positive travel experiences for our customers, which is very important to us.

We look forward to serving you again soon.

Customer service department

Thumbnail of user offera
Greece
1 review
0 helpful votes
  • Send Message
July 26th, 2022
Verified purchase

Very attentive staff, the shuttle could run on a faster cycle.

Location: SKGT02

Reason I chose this business:

Big international rental service

Date of experience: July 26, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Offer,

Thank you for your feedback. Our drivers needs to be very attentive during their drive with the shuttle transfer.
We will be happy to serve you on one of your next trips and hope we have the chance to win your trust again
Europcar Customer Service in Greece

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From the business

From October 2021, Europcar will be managed in Greece by Kinsen Hellas, which is the beginning of a new era for Europcar. Our rental stations have been recently remodeled for your convenience, and our customers can expect high-quality, consistent service.
You can explore and save more when you book online with Europcar, whether you are traveling for business or pleasure. Eco-friendly vehicles are available. Our online booking process takes just a few seconds. Our roadside assistance is available 24 hours a day. We guarantee the best price. We offer single-trip and monthly car rentals with risk reduction coverage and a free loyalty program. With Europcar, you can drive 24 hours a day.

Company Representative

Thumbnail of user elenam254
Europcar G.

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