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    Europcar Greece

Europcar Greece

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Overview

Europcar Greece has a rating of 4.2 stars from 1,221 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Europcar Greece most frequently mention friendly staff, good experience, and shuttle bus. Europcar Greece ranks 4th among Car Rental sites.

  • Service
    7
  • Value
    7
  • Shipping
    4
  • Returns
    4
  • Quality
    7
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
View ratings trends
19
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How would you rate Europcar Greece?
Top Positive Review

“Excellent Service”

Aimilianna P.
2/9/24

Helpful staff, clean car and offices. I used them the past couple of months 3 times in Athens airport, 2 in Chania for daily business trips. Strongly recommended, thanks

Date of experience: 2/9/24
See positive reviews
Top Critical Review

“Horrific policy”

Amy, J.
9/21/22

Horrific policy. My license from Canada updates every 5 yrs as do most across the globe. This is so for update of address and photo. According to Europcar policy if your license has a issue date of less than 1 year you can't rent a car. In my case, mine had renewed in Jan so although I have been driving for 40 years, I was given a hard time, an unbending front desk person and a delay in starting my holiday. Terrible policy. I will not rent from there again

Date of experience: 8/22/22
See critical reviews

Reviews (1,221)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (27) athens airport (21)
Thumbnail of user marcod143
Italy
1 review
0 helpful votes
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June 14th, 2022
Verified purchase

Tutto ok, l'addetta al check-in molto cortese. Auto essenziale

Location: ATHT02

Reason I chose this business:

Prezzo inferiore rispetto ad altri competitor

Date of experience: June 14, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Marco
We are incredibly grateful that you took the time out to share your feedback with Europcar Greece. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!

We look forward to serving you again soon.

Best,
Team of Europcar Greece

Thumbnail of user jrgenl1
Greece
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

Das gemieteten PKW habe ich ohne Probleme bekommen, der Flughafen Transfer zur Autovermietung hat auch gut funktioniert.

Location: HERT02

Reason I chose this business:

Ich habe mich für Europcar entschieden weil das gewünschte Auto zudem Preis mit der Versicherung das günstigste Angebot war.

Date of experience: September 1, 2022

Thumbnail of user paolot27
Greece
1 review
0 helpful votes
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April 20th, 2022
Verified purchase

Tutto ok grazie puntualità serietà e tutte le informazioni sono state date correttamente

Location: SKGT02

Date of experience: April 20, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Caro Paolo,

Grazie mille per la tua valutazione. Europcar Grecia apprezza il tuo feedback. La soddisfazione del cliente è la nostra massima priorità.
Non vediamo l'ora di servirti di nuovo.

Il team del servizio clienti

Thumbnail of user silvios13
Greece
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

Hallo Auto war sauber Übergabe keine Probleme... Mal schauen wie die Rückgabe wird.
MfG S. Schubert

Location: HERT02

Date of experience: September 1, 2022

Thumbnail of user kavourasd
Greece
1 review
0 helpful votes
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June 19th, 2022
Verified purchase

Ευγενεστατοι εξυπηρετικοί και γρήγοροι. Τα αυτοκίνητα πολύ περιποιημένα!

Location: SKGT02

Date of experience: June 19, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Mr Kavouras
Thank you so much for sharing your feedback with Europcar Greece. We are delighted that you enjoyed your experience with us - it means a lot to everyone at our company!

We look forward to serving you again soon.

Best,
Team of Europcar Greece

Thumbnail of user nikolaoss10
Greece
1 review
0 helpful votes
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June 19th, 2022
Verified purchase

ΌΛΑ ΉΤΑΝ ΠΟΛΎ ΚΑΛΆ. ΑΦΑΙΡΏ ΈΝΑ ΑΣΤΈΡΙ ΔΙΌΤΙ ΔΕΝ ΈΧΟΥΝ ΠΑΡΆΔΟΣΗ ΠΑΡΑΛΑΒΉ ΣΤΟ ΑΕΡΟΔΡΌΜΙΟ

Location: JMKO01

Date of experience: June 19, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Αγαπητέ Νικόλαε
Σας ευχαριστούμε που βαθμολογήσατε τις υπηρεσίες μας, και που μοιραστήκατε την εμπειρία σας με την Europcar Greece.

Ανυπομονούμε να σας εξυπηρετήσουμε ξανά σύντομα.

Καλύτερος,
Ομάδα της Europcar Ελλάδας

Thumbnail of user aphrodites2
Greece
1 review
0 helpful votes
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April 25th, 2022
Verified purchase

Πολυ ευγενικοί και διευκρινιστικοί υπάλληλοι. Ευχαριστώ

Location: ATHC07

Date of experience: April 25, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Αγαπητή Αφροδίτη

Σε ευχαριστούμε που μοιράστηκες την εμπειρία σου με την Europcar Greece. Απώτερος στόχος μας είναι είναι να παρέχουμε εξαιρετικές εμπειρίες μεστους πελάτες μας και μας χαροποιεί ιδιαίτερα το γεγονός όταν αυτό αναγνωρίζεται.
Θα χαρούμε να σε εξυπηρετήσουμε ξανά.

Η Ομάδα Εξυπηρέτησης Πελατών

Thumbnail of user martinam123
Greece
1 review
0 helpful votes
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June 27th, 2022
Verified purchase

Consigliato, professionali, richiesta la carta di credito per il deposito cauzionale.

Location: JTRT02

Date of experience: June 27, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Martina
Thank you so much for rating us. Having the opportunity to hear from our customers is incredibly helpful for us. Our goal is to ensure that they have a positive travel experience.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user davids8382
France
1 review
0 helpful votes
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June 25th, 2022
Verified purchase

Location: HERT02

Date of experience: June 25, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear David
Thank you so much for sharing your feedback with Europcar Greece. We are delighted that you enjoyed your experience with us - it means a lot to everyone at our company!

We look forward to serving you again soon.

Best,
Team of Europcar Greece

Thumbnail of user belcinovskib
Switzerland
1 review
0 helpful votes
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June 28th, 2022
Verified purchase

Location: RHOT02

Reason I chose this business:

UBS discount

Date of experience: June 28, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Belcinovski,

Thank you so much for rating us. Having the opportunity to hear from our customers is incredibly helpful for us. Our goal is to ensure that they have a positive travel experience.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user jannism1
Greece
1 review
0 helpful votes
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July 30th, 2022
Verified purchase

Sehr gute Bedienung bei Übergabe.
Auto machte pfeiffendes Geräusch beim Fahren auf der Autobahn.

Location: ATHC07

Reason I chose this business:

Gutes Preis-/Leistungsverhältnis

Date of experience: July 30, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.

We're here for you anytime.

Thanks,
Customer service Team

Thumbnail of user thomasb3645
Greece
1 review
0 helpful votes
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September 8th, 2022
Verified purchase

Alles Bestens, Übergabe hat gut geklappt, Alles sehr ordentlich

Location: CHQT02

Date of experience: September 8, 2022

Thumbnail of user inl11
Greece
1 review
0 helpful votes
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May 23rd, 2022
Verified purchase

직원들이 웃는 모습으로 응대하고, 상세하게 계약 조건을 설명해줘서 EUROPCAR에 대한 신뢰감이 생겼습니다.

Location: ATHT02

Reason I chose this business:

인터넷으로 검색하다가 원하는 차량과가격이 적당하다고 생각되어 선택했어요.

Date of experience: May 23, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear In L
Thank you very much for your rate and your wonderful feedback. Europcar Greece values your opinion. It is very meaningful to us to create positive travel experiences for our customers, and as you have noticed our team goes above and beyond to ensure our customers receive the best possible service.

Hope we have the chance to serve you on your next trip in Greece.

Regards
The Customer Service of Europcar in Greece

Thumbnail of user dimitrova
Bulgaria
1 review
0 helpful votes
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August 19th, 2022
Verified purchase

Professional, Professional, Professional, Professional, Professional

Location: HERT02

Reason I chose this business:

ProfessionalProfessionalProfessionalProfessionalProfessional

Date of experience: August 19, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you very much for your support. It is true that since we took over the Europcar operation in Greece (01/10/2021), we have made every effort to provide our clients with exceptional travel experiences every time they use our service.

Regards
Europcar Greece Service Team

Thumbnail of user hah22
Germany
1 review
0 helpful votes
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August 19th, 2022
Verified purchase

Fantastisch funktioniert hat die Abholung am Flughafen nach Verspätung des Fluges um 3std.

Location: CHQT02

Reason I chose this business:

Cause we want to travel the whole island.

Date of experience: August 19, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you very much for your feedback regarding your Europcar Greece experience. We are pleased to hear that you were satisfied with the service you received.

It would be our pleasure to serve you again in the near future.

Best,
Team of Europcar Greece

Thumbnail of user franze7
Germany
1 review
0 helpful votes
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May 6th, 2022
Verified purchase

Bei Ankunft erwartet Sie ein Mitarbeiter von der Leihfirma und bringt sie zum Auto

Location: RHOT02

Date of experience: May 6, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Liebe Franz
Vielen Dank für das tolle Feedback. Schön zu hören, dass Sie eine gute Erfahrung mit uns gemacht haben. Unser Team tut alles, um sicherzustellen, dass unsere Kunden den bestmöglichen Service erhalten.

Wir hoffen, Sie bald wieder bedienen zu dürfen!
Kundenservice-Team

Thumbnail of user carlosa624
Spain
1 review
0 helpful votes
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September 17th, 2022
Verified purchase

OK
OK
OK
OK
OK
OK
OK
OK
OK
OK
OK
OKOK
OK
OK
OK
OK
OK

Location: ATHT02

Date of experience: August 18, 2022

Thumbnail of user amgharm1
France
1 review
0 helpful votes
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July 6th, 2022
Verified purchase

Super expérience! L'équipe au top.
Merci à vous

Location: RHOT02

Date of experience: July 6, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

We appreciate you taking the time to let us know what you think of our services. Listening to our customers is incredibly helpful to us. As a service provider, our goal is to make the traveler's experience as pleasant as possible.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user dima1
Greece
1 review
0 helpful votes
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May 18th, 2022
Verified purchase

Ευχαριστούμε θερμά την EUROPCAR για την εξυπηρέτηση κ την ευγένεια όλων των υπαλλήλων.

Location: ATHT02

Date of experience: May 18, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Σας ευχαριστούμε για το χρόνο που αφιερώσατε να μας βαθμολογήσετε.

Είμαστε στη διάθεση σας

Customer Service Team

Thumbnail of user ramose2
Spain
1 review
0 helpful votes
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July 23rd, 2022
Verified purchase

Location: CFUT02

Reason I chose this business:

Porque me gusta la empresa

Date of experience: July 23, 2022

Thumbnail of user dionysioso1
Greece
1 review
0 helpful votes
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April 16th, 2022
Verified purchase

.../...

Location: SKGT02

Date of experience: April 16, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Dionysios

Please accept our sincere thanks for your feedback. We value your input greatly. Taking care of our customers is our top priority.
We would be glad to serve you again.

Customer Service Team

Thumbnail of user michaelb8989
Greece
1 review
0 helpful votes
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September 11th, 2022
Verified purchase

Übergabe war sehr freundlich und ordentlich. Leider leuchtete bereits da die Reifendruckkontrolllampe, welche trotz Rücksetzung eines Europcar Mitarbeiters, nach kurzer Fahrt wieder aufleuchtete. Nach Überprüfung der einzelnen Reifen und weiterem Rückstellen der Druckkontrolle, endlich erledigt - abgelöst durch die Erinnerungsleuchte für das Service, welche nun leuchtet…

Location: SKGT02

Date of experience: September 11, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you for taking the time to rate us. Europcar Greece needs your feedback. We are committed to making our customers' travel experiences enjoyable.

Thank you for your time, and we look forward to serving you again soon.

Team Customer Service

Thumbnail of user user7318
Greece
1 review
0 helpful votes
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June 5th, 2022
Verified purchase

Όλα ήταν ΤΕΛΕΙΑ. Το προσωπικό ευγενέστερο, πολύ κατατοπιστικό. Το αυτοκίνητο ολοκαίνουργιο. Οι οδηγίες τέλειες, και οι καθηστερισεις ανύπαρκτες. Η τιμή καλή για την περίοδο του χρόνου.

Location: ATHT02

Date of experience: June 5, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Αγαπητέ Αντώνη

Σας ευχαριστούμε για το χρόνο να βαθμολογήσετε τις υπηρεσίες μας. Η ικανοποίηση των πελατών αποτελεί πρωταρχικό μας μέλημα και είμαστε ενθουσιασμένοι που απολαύσατε την εμπειρία αυτή!

Θα χαρούμε να σας εξυπηρετήσουμε και πάλι.

Η Ομάδα Εξυπηρέτησης Πελατών

Thumbnail of user limorl1
Israel
1 review
0 helpful votes
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August 25th, 2022
Verified purchase

מי שמסר לנו הרכב בעל תודעת שירות גבוהה, אדיב, נעים, נתן לנו טיפים לאיזה חופים... שירות מעולה, רכב טוב, מוכן בזמן..

Location: SKGT02

Reason I chose this business:

רק להם היה רכב אוטומאט זמין בשיא העונה

Date of experience: August 25, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you very much for your feedback regarding your Europcar Greece experience. We are pleased to hear that you were satisfied with the service you received.

It would be our pleasure to serve you again in the near future.

Best,
Team of Europcar Greece

Thumbnail of user scherflerf
Austria
1 review
0 helpful votes
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June 27th, 2022
Verified purchase

Übernahme am Erport, problemlos u. Einfach. Sehr guter Service trotz leichten ferständigungsproplemen.

Location: SKGT02

Reason I chose this business:

Es war eine Empfehlung von meinem Freund.

Date of experience: June 27, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Wir danken Ihnen für die Bewertung, die Sie uns gegeben haben. Es ist sehr hilfreich für uns, von unseren Kunden zu hören. Aus diesem Grund tun wir unser Bestes, um ihnen während ihrer Reise ein positives Erlebnis zu bieten. Aufgrund Ihres Feedbacks bieten wir unserem Team zusätzliche Kundendienstschulungen an, um zu verhindern, dass ähnliche Situationen in Zukunft auftreten.

Wir freuen uns darauf, Sie bald wieder zu bedienen.

Kundenservice-Team

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From the business

From October 2021, Europcar will be managed in Greece by Kinsen Hellas, which is the beginning of a new era for Europcar. Our rental stations have been recently remodeled for your convenience, and our customers can expect high-quality, consistent service.
You can explore and save more when you book online with Europcar, whether you are traveling for business or pleasure. Eco-friendly vehicles are available. Our online booking process takes just a few seconds. Our roadside assistance is available 24 hours a day. We guarantee the best price. We offer single-trip and monthly car rentals with risk reduction coverage and a free loyalty program. With Europcar, you can drive 24 hours a day.

Company Representative

Thumbnail of user elenam254
Europcar G.

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