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    Europcar Greece

Europcar Greece

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Overview

Europcar Greece has a rating of 4.2 stars from 1,221 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Europcar Greece most frequently mention friendly staff, good experience, and shuttle bus. Europcar Greece ranks 4th among Car Rental sites.

  • Service
    7
  • Value
    7
  • Shipping
    4
  • Returns
    4
  • Quality
    7
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
View ratings trends
19
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How would you rate Europcar Greece?
Top Positive Review

“Excellent Service”

Aimilianna P.
2/9/24

Helpful staff, clean car and offices. I used them the past couple of months 3 times in Athens airport, 2 in Chania for daily business trips. Strongly recommended, thanks

Date of experience: 2/9/24
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Top Critical Review

“Horrific policy”

Amy, J.
9/21/22

Horrific policy. My license from Canada updates every 5 yrs as do most across the globe. This is so for update of address and photo. According to Europcar policy if your license has a issue date of less than 1 year you can't rent a car. In my case, mine had renewed in Jan so although I have been driving for 40 years, I was given a hard time, an unbending front desk person and a delay in starting my holiday. Terrible policy. I will not rent from there again

Date of experience: 8/22/22
See critical reviews

Reviews (1,221)

Rating

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Reviews that mention popular keywords

customer service (27) athens airport (21)
Thumbnail of user hubertb42
Greece
1 review
0 helpful votes
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May 6th, 2022
Verified purchase

RrrrrtbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbKkkkkkkkkkkkkkkkkkkkkkk

Location: HERT02

* Europcar Greece attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: May 6, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Hubert,

It was a pleasure to hear about your experience with Europcar Greece. Whenever our customers use our services, we strive to deliver great travel experiences.
It would be a pleasure to serve you again.

Regards.
The Customer Service Team

Thumbnail of user ronend3
Israel
1 review
0 helpful votes
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August 14th, 2022
Verified purchase

בסך הכל היה בסדר, רכב יחסית חדש שירות טוב, מחירים יחסית יקרים ביחס לאחרים

Location: ATHT02

Reason I chose this business:

חברה גדולה וידועה, כך שחשבתי שעדיף על פני חברות קטנות ומקומיות

Date of experience: August 14, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.

We look forward to serving you again soon.

Best,

Europcar Greece Service Team

Thumbnail of user patunasm
Greece
1 review
0 helpful votes
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May 12th, 2022
Verified purchase

5 star xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxcccxxvvjjuhfsd g jj v d DJ iknfdsfh

Location: ATHT02

Date of experience: May 12, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Patuna
Thank you so much for the excellent review. Happy to know that you are recognise that our Team goes above and beyond to ensure our customers receive the best possible service.

We hope to serve you again soon!
Customer Service Team

Thumbnail of user michels99
Greece
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Location: HERT02

Reason I chose this business:

Good experience in the past

Date of experience: May 26, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Michel
Thank you very much for your rating and great comments. Your opinion is very important to us. Our intention is to contribute to the positive travel experiences of our customers.
We will be happy to serve you on one of your next trips

Europcar Customer Service in Greece

Thumbnail of user zoharm2
Greece
1 review
0 helpful votes
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August 24th, 2022
Verified purchase

Location: JTRT02

Date of experience: August 24, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

It is greatly appreciated that you provided us with feedback at Europcar Greece.
We look forward to serving you again soon.

Best,

Europcar Greece Service Team

Thumbnail of user didiers10
Greece
1 review
0 helpful votes
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August 5th, 2022
Verified purchase

. Goodàààààaaaaaasssssssssssssssssssseesseeeeeeeettttr

Location: ATHC07

Date of experience: August 5, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you so much for leaving a 5-star review. You are very important to us, and we appreciate you telling others about us.

Whenever you need us, we're here for you.

Thanks you,
Customer service Team

Thumbnail of user cabaretx
Greece
1 review
0 helpful votes
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May 16th, 2022
Verified purchase

Location: SKGT02

Date of experience: April 16, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear CABARET,

We are very grateful to you for bringing this to our attention. We would like to apologize for your experience and would appreciate the opportunity to make this right. Our customer service department strives for excellence, but it is clear that we have failed in your case.
If you would be so kind as to provide us with more information, we will be able to improve. In response to your feedback, we are going to provide our customer service representatives with additional training to prevent similar situations from occurring in the future.
In that regard, if there is anything else that we can assist you with at the moment, do not hesitate to contact us and I will be more than happy to assist you. It is our pleasure to serve you and we hope to regain your trust in the future.

Thanks again
Customer Service Team

Thumbnail of user buetheb
Germany
1 review
0 helpful votes
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April 15th, 2022
Verified purchase

Location: PAST01

Date of experience: April 15, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear BUETHE,
Thank you very much for your thoughtful remarks. Your input is greatly valued. Our foremost priority is to provide outstanding service to all of our customers.
We would be delighted to serve you again.

Customer Service Team

Thumbnail of user chouteaurc
France
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

Okkkkkkkkkkkkkkkkkkkkkkkkkkmmmmmmmmmmkkkkkkkkkkkkkkkkkkkkkkkkkk

Location: ATHC07

Reason I chose this business:

Open in my hours and reputation

Date of experience: August 4, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you so much for leaving a 5-star review. You are very important to us, and we appreciate you telling others about us.

Whenever you need us, we're here for you.

Thanks you,
Customer service Team

Thumbnail of user kruschkek
Italy
1 review
0 helpful votes
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July 23rd, 2022
Verified purchase

Location: JTRT02

Reason I chose this business:

Airportxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Date of experience: July 23, 2022

Thumbnail of user verdelhang
Greece
1 review
0 helpful votes
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June 28th, 2022
Verified purchase

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Location: ATHT02

Date of experience: June 28, 2022

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

We are grateful for the rating you gave us.

We look forward to serving you again soon.

Customer Service Team

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From the business

From October 2021, Europcar will be managed in Greece by Kinsen Hellas, which is the beginning of a new era for Europcar. Our rental stations have been recently remodeled for your convenience, and our customers can expect high-quality, consistent service.
You can explore and save more when you book online with Europcar, whether you are traveling for business or pleasure. Eco-friendly vehicles are available. Our online booking process takes just a few seconds. Our roadside assistance is available 24 hours a day. We guarantee the best price. We offer single-trip and monthly car rentals with risk reduction coverage and a free loyalty program. With Europcar, you can drive 24 hours a day.

Company Representative

Thumbnail of user elenam254
Europcar G.

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