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Europcar Greece has a rating of 4.2 stars from 1,221 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Europcar Greece most frequently mention friendly staff, good experience, and shuttle bus. Europcar Greece ranks 4th among Car Rental sites.
Helpful staff, clean car and offices. I used them the past couple of months 3 times in Athens airport, 2 in Chania for daily business trips. Strongly recommended, thanks
Horrific policy. My license from Canada updates every 5 yrs as do most across the globe. This is so for update of address and photo. According to Europcar policy if your license has a issue date of less than 1 year you can't rent a car. In my case, mine had renewed in Jan so although I have been driving for 40 years, I was given a hard time, an unbending front desk person and a delay in starting my holiday. Terrible policy. I will not rent from there again
Everything was very quick very nice and the driver who toke us from the airport was very polite very good service
Location: ATHT02
Excellent service from the employees. They were very detailed, explaining everything and they were very polite.
Location: ATHT02
It is gracious of you to share your Europcar experience in Greece with us. It is extremely meaningful to us to receive feedback from our customers. Providing high-quality travel services is our goal.
We look forward to serving you again soon.
Customer Service Team
Fast and pleasant experience from the meet and greet at the airport to picking up the car at the station.
Location: ZTH02
It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.
We look forward to serving you again soon.
Best,
Europcar Greece Service Team
Check-in was unclear, unclear how to get to the lot where the EuropCar was located. Check-in took a long time.
Cheaper option
Dear Zane,
Thank you so much for your feedback. We apologies for inconvenience we may cause you, but all the instruction was in the voucher that has been send to you. It was written where to find our shuttle bus. We do understand that signs need to be in the airport although the policy of the airport won't allow us. As about the delay during the check in, we will provide our team with additional customer service training to prevent similar issues from happening in the future.
We will be happy to serve you next time and hope to earn back your trust.
Regards.
The Customer Service Team
Very easy, very good car provided, insurance was a little hassle, but all in all, a very good service
Location: KGSO01
Brand Recognisable
Dear Nicholas
Thank you so much for rating us. Having the opportunity to hear from our customers is incredibly helpful for us. Our goal is to ensure that they have a positive travel experience.
We look forward to serving you again soon.
Customer Service Team
Staff at pick up and return very helpful and efficient. Car condition very good. Overall experience very good.
Location: ATHT02
We appreciate you taking the time to let us know what you think of our services. Listening to our customers is incredibly helpful to us. As a service provider, our goal is to make the traveler's experience as pleasant as possible.
We look forward to serving you again soon.
Customer Service Team
The car was perfectly prepared. The Yaris Cross is a little smaller inside than the Corrolla, but we fitted in 5 people. Everything OK.
Location: ATHC07
It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.
We look forward to serving you again soon.
Best,
Europcar Greece Service Team
Friendly personnel. A small surprise their absence from Athens Airport main building, where all the other renting companies are.
Location: ATHT02
Better price offer
Dear Mr Stamatopoulos,
Please accept our heartfelt thanks for your support.We appreciate you taking the time to share your experience with Europcar Greece. As a company, we are dedicated to providing our clients with exceptional travel experiences every time they use our services.
We understand your surprise for not find our counter in the terminal as it is under construction. Soon we will be happy to serve direct from our brand new airport counter.
We are looking forward to serve you again and hear about your travel experiences in Greece
Customer service team
Smooth check in process, very courteous and helpful staff member who has customer satisfaction as a top priority. Many thanks
Location: SKGT02
Price and previous good experiences in other countries
Dear Ioannis,
Thank you so much for your effort. Europcar Greece values your opinion. It is critical to us that our customers have a positive travel experience.
We hope to have the opportunity to serve you again.
Customer Service Team
Car was good, brand new, nice features like driving assistance. GPS system is losing signal in urban areas with tall buildings
Location: ATHC07
Dear G D,
Thank you so much for the excellent feedback. Happy to hear you had a good experience with us. We are sorry to hear that GPS System although I will share your comments with out IT so they will check it.
We hope to serve you again soon!
Customer Service Team
Brilliant service from the staff gave us a car extremely quickly as we were stressed with no transfer and it was raining
Location: PVKT02
Dear Darryl
Thank you very much for your rating and great comments. Your opinion is very important to us. Our intention is to contribute to the positive travel experiences of our customers.
We will be happy to serve you on one of your next trips
Europcar Customer Service in Greece
Very easy. Clear instructions at Athens airport to shuttle and simple process for paper work. I also like the Jeep Renegade.
Location: ATHT02
Great price and customer service on the phone was excellent.
Dear Nick
We are incredibly grateful that you took the time out to share your feedback with Europcar Greece. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!
We look forward to serving you again soon.
Best,
Team of Europcar Greece
Car and service were great but the confirmation process of early collection could be improved or made easier online.
Location: HERT02
It was the brand I trusted
Thank you for taking the time to rate us. Europcar Greece needs your feedback. We are committed to making our customers' travel experiences enjoyable.
Thank you for your time, and we look forward to serving you again soon.
Team Customer Service
Was good,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Location: PVKS01
Dear Paul
We appreciate you taking the time to let us know what you think of our services. We value the feedback we receive from our customers immensely. We are committed to providing high-quality travel services.
We look forward to serving you again soon.
Customer Service Team
Things went well. Customer service nice but it was hard to find shuttle at the airport and I got a car with out windshield washer fluid.
Location: HERT02
Your willingness to share Europcar's experience in Greece is sincerely appreciated. The feedback we receive from our customers is extremely helpful to us. We understand that the signs are needed, but unfortunately, the regulations of the airport do not permit us to display any signage in the airport or in the arrival hall. Despite the fact that all instructions were in the voucher that was sent to you. We are so sorry about windshield washer fluid as a result of your feedback, we are providing our team with additional customer service training to prevent similar situations from happening in the future.
Thank you
Customer Service Team
Not quite easy to find europcar outside the airport, but staff has been very friendly and helpful. Car is fine.
Location: JTRT02
It is gracious of you to share your Europcar experience in Greece with us. It is extremely meaningful to us to receive feedback from our customers. Providing high-quality travel services is our goal.
We look forward to serving you again soon.
Customer Service Team
Professional and straightforward car hire, everything as expected, no surprises. I always rent Europcar
Location: HERT02
I always rent Europcar
We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.
We look forward to serving you again soon.
The team Customer service
Amazing! Very easy and great customer service experience. I'm still waiting on the security deposit refund
Location: JTRT02
Very competitive rates
Excellent service from charming personnel speaking very good English. Fast collection and return procedure.
Location: EFLT02
Competitive pricing
It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.
We look forward to serving you again soon.
Best,
Europcar Greece Service Team
Very friendly employees!
Everything fine! Car had some damages and they have no time to repair them... but did not disturb...
Location: ATHT02
We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.
We look forward to serving you again soon.
The team Customer service
Friendly staff, car ok (for my low-budget rental I can't complain at all), check in was a little slow because of the system
Location: ATHT02
Found a good deal via web research
We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.
We look forward to serving you again soon.
The team Customer service
The lack of information when you arrive is a big probem and moreover you don't have a desk like other companies
Location: ATHT02
Because I thought it was one of the best being more expensive than others
Tip for consumers:
Ask where go to Find europcar
Products used:
Car
Dear Di Fede,
Thank you for sharing your experience with Europcar Greece. We are committed to providing our customers with great travel experiences every time they use our services.
It is our understanding that the signs are needed, but sadly the airport regulations do not allow us to place any signage inside the airport or arrival hall. Though all instructions were included in the voucher that was sent to you.
We will be happy to serve you on your next trip from the airport counter and hope that have the chance to earn your trust.
Regards.
The Customer Service Team
Super friendly & helpful staff at Europcar Aktion Airport. Pick-up & drop-off was quick and easy. Car was in good condition.
Location: PVKT02
Thank you for taking the time to let us know what you think of our services. It is incredibly helpful for us to listen to our customers. The goal of our service is to ensure the traveler has a pleasant experience.
We look forward to serving you again soon.
Customer Service Team
Fast pick up en bringing the car back
Shuttletransfer to the office was just 5 minutes en right in time
Location: SKGT02
Dear Dev
We are incredibly grateful that you took the time out to share your feedback with Europcar Greece. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!
We will be happy to see you again, enjoy your vacation.
Regards.
The Customer Service Team
We rent a car on Creta. Everything was ok. We were picked up at the Airüort to the office. Nice and friendly stuff.
Location: HERT02
Thank you very much for your feedback regarding your Europcar Greece experience. We are pleased to hear that you were satisfied with the service you received.
It would be our pleasure to serve you again in the near future.
Best,
Team of Europcar Greece
Gain trust and grow your business with customer reviews.
From October 2021, Europcar will be managed in Greece by Kinsen Hellas, which is the beginning of a new era for Europcar. Our rental stations have been recently remodeled for your convenience, and our customers can expect high-quality, consistent service.
You can explore and save more when you book online with Europcar, whether you are traveling for business or pleasure. Eco-friendly vehicles are available. Our online booking process takes just a few seconds. Our roadside assistance is available 24 hours a day. We guarantee the best price. We offer single-trip and monthly car rentals with risk reduction coverage and a free loyalty program. With Europcar, you can drive 24 hours a day.
Dear Khaled
Thank you so much for the excellent rate and feedback. Happy to hear you had a good experience with us. Our Team goes above and beyond to ensure our customers receive the best possible service.
We hope to serve you again
The Team of Customer Service