• Europcar Greece

Europcar Greece

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Overview

Europcar Greece has a rating of 4.2 stars from 1,221 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Europcar Greece most frequently mention friendly staff, good experience, and shuttle bus. Europcar Greece ranks 4th among Car Rental sites.

  • Service
    7
  • Value
    7
  • Shipping
    4
  • Returns
    4
  • Quality
    7
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
19
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How would you rate Europcar Greece?
Top Positive Review

“Excellent Service”

Aimilianna P.
2/9/24

Helpful staff, clean car and offices. I used them the past couple of months 3 times in Athens airport, 2 in Chania for daily business trips. Strongly recommended, thanks

Top Critical Review

“Horrific policy”

Amy, J.
9/21/22

Horrific policy. My license from Canada updates every 5 yrs as do most across the globe. This is so for update of address and photo. According to Europcar policy if your license has a issue date of less than 1 year you can't rent a car. In my case, mine had renewed in Jan so although I have been driving for 40 years, I was given a hard time, an unbending front desk person and a delay in starting my holiday. Terrible policy. I will not rent from there again

Reviews (1,221)

Rating

Timeframe

Locations

Other

Reviews that mention popular keywords

customer service (27) athens airport (21)
Thumbnail of user spyridonb1
Greece
1 review
0 helpful votes
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August 31st, 2022
Verified purchase

The car it was very clean and a was impressed by the guys who are working there

Location: JMKO01

Reason I chose this business:

Because it was near if my home

Thumbnail of user denism183
Greece
1 review
1 helpful vote
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April 10th, 2022
Verified purchase

Very friendly staff, very good service, no problems, all in time, good car as demanded. Thank you!

Location: RHOT02

Reason I chose this business:

Good Price, good conditions, huge company to be tusted.

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Denis,

Thank you very much for taking the time to review Europcar Greece. Our customers' satisfaction is our top goal, and it gives us great pleasure that your travel experience with us was enjoyable.
We will make certain to relay your appreciation for their efforts to our colleagues, and you can be assured that they will be overjoyed.

We hope to serve you again soon.

Customer Service Team

Thumbnail of user joergh8
Germany
1 review
0 helpful votes
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April 19th, 2022
Verified purchase

Great service - smooth, quick and friendly.
Ad hoc shuttle service to airport.

Location: HERT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Joerg,

Thank you so much for your rating. Europcar Greece values your feedback. Customer satisfaction is our top priority.
We look forward to serving you again.
Customer Service Team

Thumbnail of user bulumbasambab
Greece
1 review
0 helpful votes
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April 16th, 2022
Verified purchase

Had a bit of trouble getting the car as they had cancelled it. It was sorted eventually

Location: SKGT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Bulumba Samba,

Thanks for sharing your experience with Europcar Greece. We understand that you are dissatisfied with our service. However, every booking is made for a specific time and date
We will be happy to serve you on your next trip.

Regards.
The Customer Service Team

Thumbnail of user pascals35
Netherlands
1 review
0 helpful votes
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May 30th, 2022
Verified purchase

We get a bigger car as agreed, so far so good, car is new and very clean

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Pascal
Thank you very much for your rating and great comments. Your opinion is very important to us. Our intention is to contribute to the positive travel experiences of our customers.

We will be happy to serve you again

Europcar Customer Service in Greece

Thumbnail of user palissesf
Greece
1 review
0 helpful votes
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September 12th, 2022
Verified purchase

Good pick up with attention like fresh bottles of water. Good job

Location: RHOT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you for taking the time to rate us. Europcar Greece needs your feedback. We are committed to making our customers' travel experiences enjoyable.

Thank you for your time, and we look forward to serving you again soon.

Team Customer Service

Thumbnail of user slawomiro1
Poland
1 review
0 helpful votes
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September 4th, 2022
Verified purchase

I've been using Europcar Company for years and always 've been satisfied!

Location: SKGT02

Reason I chose this business:

Very good service, good cars, good prices

Thumbnail of user kappesteind
Greece
1 review
0 helpful votes
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May 20th, 2022
Verified purchase

Everything is fine. Car is nice and the employees are very friendly.

Location: RHOT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Kappestein
Thank you so much for the excellent rate and feedback. Happy to hear you had a good experience with us. Our Team goes above and beyond to ensure our customers receive the best possible service.
We hope to serve you again

The Team of Customer Service

Thumbnail of user andreouz
Cyprus
1 review
0 helpful votes
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June 5th, 2022
Verified purchase

Thank's for All! They gave as free upgrade for better car Jeep!

Location: ATHT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Hello Andreou
We are incredibly grateful that you took the time out to share your feedback with Europcar Greece. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!

We look forward to serving you again soon.

Best,
Team of Europcar Greece

Thumbnail of user tylerc463
Greece
1 review
0 helpful votes
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June 14th, 2022
Verified purchase

The check in process was easy. I was surprised that there was not an automatic vehicle available.

Location: CHQT02

Reason I chose this business:

Offered the best price for the time I was here.

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Tylen
Thank you so much for the excellent feedback. Happy to hear you had a good experience with us. Our Team goes above and beyond to ensure our customers receive the best possible service. Sorry for the inconvenience of the automatic as we were overbooked.

We hope to serve you again soon!
Customer Service Team

Thumbnail of user stankovicn
Greece
1 review
0 helpful votes
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June 15th, 2022
Verified purchase

Very professional personnel and car almost new.
Felt welcome and fairly informed

Location: SKGT02

Reason I chose this business:

Price and insurance

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Stakovic

We are incredibly grateful that you took the time out to share your feedback with Europcar Greece. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!

We will be happy to see you again, enjoy your vacation.

Regards.
The Customer Service Team

Thumbnail of user malletp
Greece
1 review
0 helpful votes
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July 4th, 2022
Verified purchase

The staff were very nice and very professional.
Thank you for everything

Location: ATHT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Greetings and thank you for letting us know what you think of our services. Listening to our customers is incredibly helpful to us. Our goal is to make sure they have a pleasant travel experience.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user narkisy
Greece
1 review
0 helpful votes
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July 8th, 2022
Verified purchase

We waited at the airport for a ride for an hour. After collection, the service was good.

Location: SKGT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you for taking the time to let us know what you think of our services. The feedback we receive from our customers is incredibly valuable to us. Providing high-quality travel services is our primary goal. As a result, we provide additional training to our teams in customer service.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user rahem
Estonia
1 review
0 helpful votes
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July 6th, 2022
Verified purchase

The service is decent. There were no problems and everything is fine.

Location: CHQT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

We appreciate you taking the time to let us know what you think of our services. Listening to our customers is incredibly helpful to us. As a service provider, our goal is to make the traveler's experience as pleasant as possible.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user tobyd56
GB
1 review
0 helpful votes
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July 5th, 2022
Verified purchase

Very helpful and engaging staff. Easy and efficient process. Would highly recommend.

Location: PVKT02

Thumbnail of user elenam251
Elena M. – Europcar Greece Rep

Thank you for taking the time to let us know what you think of our services. It is incredibly helpful for us to listen to our customers. The goal of our service is to ensure the traveler has a pleasant experience.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user ruia10
Portugal
1 review
0 helpful votes
  • Send Message
July 4th, 2022
Verified purchase

Staff was amazing, and the location is great next to the airport

Location: JTRT02

Reason I chose this business:

Meet&greet option at the website

Thumbnail of user elenam251
Elena M. – Europcar Greece Rep

Thank you for taking the time to let us know what you think of our services. It is incredibly helpful for us to listen to our customers. The goal of our service is to ensure the traveler has a pleasant experience.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user meyerf4
Germany
1 review
0 helpful votes
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July 4th, 2022
Verified purchase

Everything okay! We had no problems with the service and the car.

Location: ATHP01

Thumbnail of user elenam251
Elena M. – Europcar Greece Rep

Thank you for taking the time to let us know what you think of our services. It is incredibly helpful for us to listen to our customers. The goal of our service is to ensure the traveler has a pleasant experience.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user andreaa768
Greece
1 review
0 helpful votes
  • Send Message
July 3rd, 2022
Verified purchase

Good experience till now, hope the same upon return of the care

Location: SKGT02

Reason I chose this business:

My son previously experimented the Europcar rental positively

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Greetings and thank you for letting us know what you think of our services. Listening to our customers is incredibly helpful to us. Our goal is to make sure they have a pleasant travel experience.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user johng5113
Australia
1 review
0 helpful votes
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June 28th, 2022
Verified purchase

Excellent service and friendly staff. Explained all and was an easy process.

Location: ATHT02

Reason I chose this business:

Reputable brand

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

We are grateful for the rating you gave us. It is extremely helpful to us to hear from our customers. As a result, we do our best to ensure a positive experience for them during their travels.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user uril6
Greece
1 review
0 helpful votes
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August 31st, 2022
Verified purchase

I booked a BMW and got a Volkswagen. Inferior car. Very disappointed.

Location: JMKO01

Reason I chose this business:

Reliability. But very disappointed

Thumbnail of user alessandrat14
Italy
1 review
0 helpful votes
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July 31st, 2022
Verified purchase

Everything was good. They kept us from the airport and then the car was ready to go.

Location: RHOT02

Reason I chose this business:

Because it was cheaper then the others company

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.

We look forward to serving you again soon.

Best,

Europcar Greece Service Team

Thumbnail of user giovannid67
Spain
1 review
0 helpful votes
  • Send Message
July 30th, 2022
Verified purchase

Office personal was kind; the Car was efficient; thanks for your service

Location: MLOT03

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.

We look forward to serving you again soon.

Best,

Europcar Greece Service Team

Thumbnail of user palearib
Greece
1 review
0 helpful votes
  • Send Message
July 29th, 2022
Verified purchase

Car's pick up easy and fast, The car was The chosen one.

Location: EFLT02

Reason I chose this business:

I used Europcar in many other occasions, always with full satisfaction

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.

We look forward to serving you again soon.

Best,

Europcar Greece Service Team

Thumbnail of user georgek1113
Greece
1 review
0 helpful votes
  • Send Message
July 22nd, 2022
Verified purchase

Very good! Good car with full tank, polite employees, near the airport

Location: SKGT02

Reason I chose this business:

Because it was one of the cheapest but also we’ll known companies

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you so much for this 4-star review. We really appreciate you being a customer and helping to share the word about us.

We're here for you anytime.

Thanks,
Customer service Team

Thumbnail of user amiconeg
Greece
1 review
0 helpful votes
  • Send Message
July 22nd, 2022
Verified purchase

The delivery of the car was fast, the staff are very friendly and kind, I recommend it.

Location: HERT02

Reason I chose this business:

Good value for money

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From the business

From October 2021, Europcar will be managed in Greece by Kinsen Hellas, which is the beginning of a new era for Europcar. Our rental stations have been recently remodeled for your convenience, and our customers can expect high-quality, consistent service.
You can explore and save more when you book online with Europcar, whether you are traveling for business or pleasure. Eco-friendly vehicles are available. Our online booking process takes just a few seconds. Our roadside assistance is available 24 hours a day. We guarantee the best price. We offer single-trip and monthly car rentals with risk reduction coverage and a free loyalty program. With Europcar, you can drive 24 hours a day.

Company Representative

Thumbnail of user elenam254
Europcar G.

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