• Europcar Greece

Europcar Greece

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Overview

Europcar Greece has a rating of 4.2 stars from 1,221 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Europcar Greece most frequently mention friendly staff, good experience, and shuttle bus. Europcar Greece ranks 4th among Car Rental sites.

  • Service
    7
  • Value
    7
  • Shipping
    4
  • Returns
    4
  • Quality
    7
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
19
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How would you rate Europcar Greece?
Top Positive Review

“Excellent Service”

Aimilianna P.
2/9/24

Helpful staff, clean car and offices. I used them the past couple of months 3 times in Athens airport, 2 in Chania for daily business trips. Strongly recommended, thanks

Top Critical Review

“Horrific policy”

Amy, J.
9/21/22

Horrific policy. My license from Canada updates every 5 yrs as do most across the globe. This is so for update of address and photo. According to Europcar policy if your license has a issue date of less than 1 year you can't rent a car. In my case, mine had renewed in Jan so although I have been driving for 40 years, I was given a hard time, an unbending front desk person and a delay in starting my holiday. Terrible policy. I will not rent from there again

Reviews (1,221)

Rating

Timeframe

Locations

Other

Reviews that mention popular keywords

customer service (27) athens airport (21)
Thumbnail of user tarekk8
Switzerland
1 review
0 helpful votes
  • Send Message
April 8th, 2022
Verified purchase

Smooth and professional the stuff was helpful and professional throughout the experience

Location: ATHC07

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Tarek,

Thank you so much for taking the time to give us your opinion. Your feedback is extremely valuable to Europcar Greece. It is absolutely critical to us that our customers have a fantastic experience in Greece.

We hope to have the opportunity to serve you again in the not-too-distant future.

Customer Service Team

Thumbnail of user sinak2
SINA W.
GB
1 review
0 helpful votes
  • Send Message
April 7th, 2022
Verified purchase

Location: ATHT02

Reason I chose this business:

I have very good price

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Sina,

Thank you so much for taking the time to leave your feedback. Your comments is important to Europcar Greece. It's critical to us that our customers have a great travel experience on the Greece.

We look forward to having the opportunity to serve you again in the near future.

Team of Customer Service

Thumbnail of user iliasn5
Greece
1 review
0 helpful votes
  • Send Message
April 20th, 2022
Verified purchase

Location: PAST02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Ilias,

Thank you so much for your rating. Europcar Greece values your feedback. Customer satisfaction is our top priority.
We look forward to serving you again.

Customer Service Team

Thumbnail of user annalisat6
Italy
1 review
0 helpful votes
  • Send Message
August 30th, 2022
Verified purchase

Location: EFLT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you for taking the time to rate us. You play a crucial role in Europcar Greece's success. We are very passionate about creating positive travel experiences for our customers.

We look forward to serving you again soon.

The team Customer service

Thumbnail of user melban2
Greece
1 review
0 helpful votes
  • Send Message
May 26th, 2022
Verified purchase

Very nice service, i am very happy, great customer service

Location: JMKO01

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Melba
Thank you very much for your rating and great comments. Your opinion is very important to us. Our intention is to contribute to the positive travel experiences of our customers.
We will be happy to serve you on one of your next trips

Europcar Customer Service in Gree

Thumbnail of user mohamedm231
Greece
1 review
0 helpful votes
  • Send Message
May 24th, 2022
Verified purchase

Great services great stuff.
Very nice car and very clean

Location: ATHT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Mohamed,

We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.

We look forward to serving you again soon.

The team Customer service

Thumbnail of user rubenb119
California
1 review
0 helpful votes
  • Send Message
June 11th, 2022
Verified purchase

Location: ATHC07

Reason I chose this business:

Cheapest offer

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Ruben
We are incredibly grateful that you took the time out to share your feedback with Europcar Greece. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!

We look forward to serving you again soon.

Best,
Team of Europcar Greece

Thumbnail of user yonai
Greece
1 review
0 helpful votes
  • Send Message
June 27th, 2022
Verified purchase

The car was new the price was good and the staff was very friendly.

Location: SKGT02

Reason I chose this business:

Booking.com

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

We are grateful for the rating you gave us. It is extremely helpful to us to hear from our customers. As a result, we do our best to ensure a positive experience for them during their travels.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user olivierp29
France
1 review
0 helpful votes
  • Send Message
August 15th, 2022
Verified purchase

Location: SKGT02

Reason I chose this business:

Price and large choice

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.

We look forward to serving you again soon.

Best,

Europcar Greece Service Team

Thumbnail of user daniekd
Greece
1 review
0 helpful votes
  • Send Message
September 2nd, 2022
Verified purchase

Thank... very good car
Very good service
Very polite people

Location: SKGT02

Thumbnail of user anonymousn1059
Germany
1 review
0 helpful votes
  • Send Message
June 5th, 2022
Verified purchase

Location: RHOT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Anonymous

We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.

We look forward to serving you again soon.

The team Customer service

Thumbnail of user djordjeb2
Serbia
1 review
0 helpful votes
  • Send Message
June 11th, 2022
Verified purchase

Excellent, fast and convinient. Cars are new, clean and suitable for all kind of drivers

Location: ATHT02

Reason I chose this business:

My company has contract with them

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Djordje
We are incredibly grateful that you took the time out to share your feedback with Europcar Greece. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!

We look forward to serving you again soon.

Best,
Team of Europcar Greece

Thumbnail of user wayizac
France
1 review
0 helpful votes
  • Send Message
June 19th, 2022
Verified purchase

Location: ZTH02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Wayiza
Thank you very much for your rating and great comments. Your opinion is very important to us. Sorry for the delay and we are really appreciate your understanding. Our intention is to contribute to the positive travel experiences of our customers.
We will be happy to serve you on one of your next trips

Europcar Customer Service in Greece

Thumbnail of user zeevb1
Israel
1 review
0 helpful votes
  • Send Message
July 30th, 2022
Verified purchase

Location: ATHT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.

We look forward to serving you again soon.

The team Customer service

Thumbnail of user baldoa5
Spain
1 review
0 helpful votes
  • Send Message
August 23rd, 2022
Verified purchase

Location: EFLT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you for taking the time to rate us. You play a crucial role in Europcar Greece's success. We are very passionate about creating positive travel experiences for our customers.

We look forward to serving you again soon.

The team Customer service

Thumbnail of user ronniep116
Greece
1 review
0 helpful votes
  • Send Message
September 10th, 2022
Verified purchase

Very nice lady at the desk. Car is new and drives good.

Location: PVKT02

Reason I chose this business:

The best experience in the past with renting a car.

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you for taking the time to rate us. Europcar Greece needs your feedback. We are committed to making our customers' travel experiences enjoyable.

Thank you for your time, and we look forward to serving you again soon.

Team Customer Service

Thumbnail of user gaprindashvilig
Greece
1 review
0 helpful votes
  • Send Message
September 7th, 2022
Verified purchase

Great service, nice new car. Everything was as expected

Location: SKGT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you so much for your review of Europcar Greece. We're glad you were satisfied with the service.
It would be our pleasure to serve you again soon.

Best,
Team of Europcar Greece

Thumbnail of user gabors14
Greece
1 review
0 helpful votes
  • Send Message
August 29th, 2022
Verified purchase

Everything was fine, thank you. I even got a free category update.

Location: ATHT02

Reason I chose this business:

The car pickup was inside the terminal, and their price was the best.

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you very much for your feedback regarding your Europcar Greece experience. We are pleased to hear that you were satisfied with the service you received.

It would be our pleasure to serve you again in the near future.

Best,
Team of Europcar Greece

Thumbnail of user pappasg
Greece
1 review
0 helpful votes
  • Send Message
September 1st, 2022
Verified purchase

Great and friendly customer service from Athens airport team member Sotiris.

Location: ATHT02

Reason I chose this business:

Have used them many times service is always great. Streamline process, use of technology is a big plus.

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you very much for your feedback regarding your Europcar Greece experience. We are pleased to hear that you were satisfied with the service you received.

It would be our pleasure to serve you again in the near future.

Best,
Team of Europcar Greece

Thumbnail of user sabinev16
Germany
1 review
0 helpful votes
  • Send Message
September 12th, 2022
Verified purchase

Very friendly and professional. We have got. An upgrade for free.

Location: HERT02

Reason I chose this business:

About my work

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you for taking the time to rate us. Europcar Greece needs your feedback. We are committed to making our customers' travel experiences enjoyable.

Thank you for your time, and we look forward to serving you again soon.

Team Customer Service

Thumbnail of user muratu7
Canada
1 review
0 helpful votes
  • Send Message
September 8th, 2022
Verified purchase

The car was good, employees were friendly and professional from rental desk to parking lot.

Location: ATHT02

Reason I chose this business:

That was the cheapest one.

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

We appreciate your feedback regarding Europcar Greece.

Looking forward to serving you again.

Best,
Team of Europcar Greece

Thumbnail of user valentinar36
Italy
1 review
0 helpful votes
  • Send Message
September 3rd, 2022
Verified purchase

Good car and great service! They assisted us for any inconvenience

Location: KGSO01

Thumbnail of user leonidasa2
Cyprus
1 review
0 helpful votes
  • Send Message
September 11th, 2022
Verified purchase

Very professional service from all staff and a car in exceptional condition. Thank you.

Location: SKGT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you for taking the time to rate us. Europcar Greece needs your feedback. We are committed to making our customers' travel experiences enjoyable.

Thank you for your time, and we look forward to serving you again soon.

Team Customer Service

Thumbnail of user cuvillierl
France
1 review
1 helpful vote
  • Send Message
March 16th, 2022
Verified purchase

Everything was correct. Welcoming, service and good car

Reason I chose this business:

Because It’s a well known firm

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Cuvillier,
We appreciate your feedback on Europcar Greece. Thanks for enjoying your trip. We value customer satisfaction highly.
Hope to see you again soon.
Best,
Team Customer Service

Thumbnail of user jeffh1554
Italy
1 review
2 helpful votes
  • Send Message
March 16th, 2022
Verified purchase

Flawless, fair price, excellent location, brand-new car

Reason I chose this business:

Repeat customer

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Jeff,
Thank you for sharing your thoughts regarding Europcar Greece. We greatly appreciate your time. Customer satisfaction is of the utmost importance to us.
We hope to see you again soon.
Regards.
The Customer Service Team

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From the business

From October 2021, Europcar will be managed in Greece by Kinsen Hellas, which is the beginning of a new era for Europcar. Our rental stations have been recently remodeled for your convenience, and our customers can expect high-quality, consistent service.
You can explore and save more when you book online with Europcar, whether you are traveling for business or pleasure. Eco-friendly vehicles are available. Our online booking process takes just a few seconds. Our roadside assistance is available 24 hours a day. We guarantee the best price. We offer single-trip and monthly car rentals with risk reduction coverage and a free loyalty program. With Europcar, you can drive 24 hours a day.

Company Representative

Thumbnail of user elenam254
Europcar G.

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