• Europcar Greece

Europcar Greece

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Overview

Europcar Greece has a rating of 4.2 stars from 1,221 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Europcar Greece most frequently mention friendly staff, good experience, and shuttle bus. Europcar Greece ranks 4th among Car Rental sites.

  • Service
    7
  • Value
    7
  • Shipping
    4
  • Returns
    4
  • Quality
    7
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
19
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How would you rate Europcar Greece?
Top Positive Review

“Excellent Service”

Aimilianna P.
2/9/24

Helpful staff, clean car and offices. I used them the past couple of months 3 times in Athens airport, 2 in Chania for daily business trips. Strongly recommended, thanks

Top Critical Review

“Horrific policy”

Amy, J.
9/21/22

Horrific policy. My license from Canada updates every 5 yrs as do most across the globe. This is so for update of address and photo. According to Europcar policy if your license has a issue date of less than 1 year you can't rent a car. In my case, mine had renewed in Jan so although I have been driving for 40 years, I was given a hard time, an unbending front desk person and a delay in starting my holiday. Terrible policy. I will not rent from there again

Reviews (1,221)

Rating

Timeframe

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Other

Reviews that mention popular keywords

customer service (27) athens airport (21)
Thumbnail of user amib32
GB
1 review
0 helpful votes
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April 24th, 2022
Verified purchase

Fast and easy pickup, very satisfactory! Would recommend.

Location: EFLT02

Reason I chose this business:

Cheapest price available with the best/most consistant reviews.

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Ami,

It was a pleasure to hear about your experience with Europcar Greece. Whenever our customers use our services, we strive to deliver great travel experiences.
It would be a pleasure to serve you again.

Happy Easter!

Regards.
The Customer Service Team

Thumbnail of user vasileiosk9
Greece
1 review
0 helpful votes
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April 24th, 2022
Verified purchase

Very polite and accommodating staff gave me new vehicle in good condition.

Location: ATHT02

Reason I chose this business:

Better prices

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Vasileios

It was a pleasure to hear about your experience with Europcar Greece. Whenever our customers use our services, we strive to deliver great travel experiences.
It would be a pleasure to serve you again.

Happy Easter!

Regards.
The Customer Service Team

Thumbnail of user joergr3
Germany
1 review
0 helpful votes
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April 23rd, 2022
Verified purchase

Everything perfect. Thank you very much. Will rent again

Location: RHOT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Joerg,
Please accept our heartfelt thanks for your support. We appreciate you taking the time to share your experience with Europcar Greece. Customer satisfaction is our number one priority, we are dedicated to providing our clients with exceptional travel experiences every time they use our services.
It will be a pleasure to hear about your travel experiences in Greece

Customer service team

Thumbnail of user steffenb7
Greece
1 review
0 helpful votes
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April 21st, 2022
Verified purchase

New car, friendly staff, no bad surprises or unannounced surcharges. Great experience!

Location: ATHC07

Reason I chose this business:

Immediate availability, competitive price.

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Steffen,
We appreciate your support very much. Your review of Europcar Greece is greatly appreciated. Our company strives to provide our clients with exceptional travel experiences every time they use our services.
It will be a pleasure to hear about your travel experiences in Greece.

Customer Service Team

Thumbnail of user manuelt102
Greece
1 review
0 helpful votes
  • Send Message
April 16th, 2022
Verified purchase

Location: JMKO01

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Manuel,
We would like to thank you for taking the time to review our services and give us your feedback. We take pleasure in hearing about our clients' satisfaction, and I am sure we will be delighted to hear about yours as well.

It will be a pleasure to hear about your adventures as you travel through Mykonos

Customer service team

Thumbnail of user jario1
Greece
1 review
1 helpful vote
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April 13th, 2022
Verified purchase

Car pickup went as planned & in schedule. Good experience.

Location: RHOT02

Reason I chose this business:

Loyalty program

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Jari,
Thank you for taking the time to review about how we might improve our services. Our top aim is client pleasure, and we'll have a delight out of hearing about it.

Enjoy your journey to Greece, and we'd love to hear about your adventures.

Customer service team

Thumbnail of user christianea10
Germany
1 review
1 helpful vote
  • Send Message
April 12th, 2022
Verified purchase

Perfect! Everything was well prepared!
We got a new car

Location: RHOT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Christiane,
Thank you for taking the time to review about how we might improve our services. Our top aim is client pleasure, and we'll have a delight out of hearing about it.

Enjoy your journey to Greece, and we'd love to hear about your adventures.

Customer service team

Thumbnail of user ronaldm.a.mv
Netherlands
1 review
0 helpful votes
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September 27th, 2022
Verified purchase

Location: HERT02

Thumbnail of user adrianm394
California
1 review
0 helpful votes
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May 3rd, 2022
Verified purchase

Very polite reception, clean car, good condition, Thank you!

Location: HERT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Adrian,

It was a pleasure to hear about your experience with Europcar Greece. Whenever our customers use our services, we strive to deliver great travel experiences.
It would be a pleasure to serve you again.

Regards.
The Customer Service Team

Thumbnail of user johnm9633
Greece
1 review
0 helpful votes
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April 29th, 2022
Verified purchase

Exceptional service, would recommend your company over any others in Greece.

Location: PVKT02

Reason I chose this business:

Good choice of cars and good prices

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear John,

Thanks so much for the excellent feedback. Happy to hear you had a good experience with us. Our staff goes above and beyond to ensure our customers receive the best possible service and we are so happy that you mention it.

We hope to serve you again soon!
Customer Service Team

Thumbnail of user matthaioss
Greece
1 review
0 helpful votes
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May 9th, 2022
Verified purchase

Great rent a car experience! The staff was very helpful.

Location: ATHT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear MATTHAIOS
Thank you so much for the excellent feedback. Happy to hear you had a good experience with us. Our Team goes above and beyond to ensure our customers receive the best possible service.

We hope to serve you again soon!
Customer Service Team

Thumbnail of user kjeldb
Greece
1 review
0 helpful votes
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May 8th, 2022
Verified purchase

Excellent service upgrading quickly, because we needed more room for luggage.

Location: ATHT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Kjeld
Thank you so much for the excellent feedback. Happy to hear you had a good experience with us. Our Team goes above and beyond to ensure our customers receive the best possible service.

We hope to serve you again soon!
Customer Service Team

Thumbnail of user hessero
Germany
1 review
0 helpful votes
  • Send Message
May 8th, 2022
Verified purchase

Very friendly /
Competent /
Great reception at the airport

Location: RHOT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Hesser
Thank you so much for the excellent feedback. Happy to hear you had a good experience with us. Our Team goes above and beyond to ensure our customers receive the best possible service.

We hope to serve you again soon!
Customer Service Team

Thumbnail of user aditis58
Greece
1 review
0 helpful votes
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May 3rd, 2022
Verified purchase

Easy pickup, very helpful station master. Car in good condition

Location: KGSO01

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Aditi
Thank you so much for the excellent feedback. Happy to hear you had a good experience with us. Our Team goes above and beyond to ensure our customers receive the best possible service.

We hope to serve you again soon!
Customer Service Team

Thumbnail of user stefanr59
Germany
1 review
0 helpful votes
  • Send Message
September 14th, 2022
Verified purchase

Location: KLXT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you for taking the time to rate us. Europcar Greece needs your feedback. We are committed to making our customers' travel experiences enjoyable.

Thank you for your time, and we look forward to serving you again soon.

Team Customer Service

Thumbnail of user dimtriosd
California
1 review
0 helpful votes
  • Send Message
May 12th, 2022
Verified purchase

Nice car, very good and helping personnel during procession

Location: SKGT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Dimitrios,

We appreciate you taking the time to share your experience with Europcar Greece. As a company, we are dedicated to providing our clients with exceptional travel experiences every time they use our services.

We will be happy to serve you on your next trip from our brand new airport counter in the Arrival Hall.

Customer Service Team of Europcar Greece

Thumbnail of user deanw263
Greece
1 review
0 helpful votes
  • Send Message
May 21st, 2022
Verified purchase

Perfect quick rental experience, staff were really informative and knowledgeable

Location: SKGT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Desn
Thank you so much for the excellent rate and feedback. Happy to hear you had a good experience with us. Our Team goes above and beyond to ensure our customers receive the best possible service.
We hope to serve you again

The Team of Customer Service

Thumbnail of user pankewitchl
Greece
1 review
0 helpful votes
  • Send Message
May 21st, 2022
Verified purchase

Renters really kind and professional. I recommend that office.

Location: RHOT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Pankewitch
Thank you so much for the excellent rate and feedback. Happy to hear you had a good experience with us. Our Team goes above and beyond to ensure our customers receive the best possible service.
We hope to serve you again

The Team of Customer Service

Thumbnail of user declank14
Ireland
1 review
0 helpful votes
  • Send Message
May 20th, 2022
Verified purchase

Efficient and friendly staff helped provide excellent service

Location: ATHT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Declan
Thank you so much for the excellent rate and feedback. Happy to hear you had a good experience with us. Our Team goes above and beyond to ensure our customers receive the best possible service.
We hope to serve you again

The Team of Customer Service

Thumbnail of user olivierd34
Greece
1 review
0 helpful votes
  • Send Message
June 19th, 2022
Verified purchase

No agence at the airport
Extra charge for car return in Athens city centre.
Bad experience

Location: ATHT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Olivier,

We appreciate you taking the time to share your experience with Europcar Greece. As a company, we are dedicated to providing our clients with exceptional travel experiences every time they use our services.
We understand the demand to be a counter in the Arrival Gate of the Athens Airport. Our counter is under construction and we are very glad to announce to all our customers that in a few days we will help you form there. Consider the extra charge as your booking request was to drop off of the car out of the hours of the branch, so we have followed the commercial pricing policy of Europcar International

We will be happy to serve you on your next trip from our brand new airport counter.
The Team of Customer Service

Thumbnail of user gatzkah
Greece
1 review
0 helpful votes
  • Send Message
May 20th, 2022
Verified purchase

Very easy and comfortably to rent a car by Europcar

Location: HERT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Gatzka
Thank you so much for the excellent rate and feedback. Happy to hear you had a good experience with us. Our Team goes above and beyond to ensure our customers receive the best possible service.
We hope to serve you again

The Team of Customer Service

Thumbnail of user zbigniewt3
Poland
1 review
0 helpful votes
  • Send Message
May 20th, 2022
Verified purchase

Smooth & easy procedure during makin all formalities connected with car renting

Location: ATHT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear ZBIGNIEW
Thank you so much for the excellent rate and feedback. Happy to hear you had a good experience with us. Our Team goes above and beyond to ensure our customers receive the best possible service.
We hope to serve you again

The Team of Customer Service

Thumbnail of user ianp266
Greece
1 review
0 helpful votes
  • Send Message
May 18th, 2022
Verified purchase

Great service will definitely use this rental again
Thank you

Location: SKGT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Ian
Thank you so much for the excellent rate and feedback. Happy to hear you had a good experience with us. Our Team igoes above and beyond to ensure our customers receive the best possible service.
We hope to serve you again

The Team of Customer Service

Thumbnail of user oshaughnessyc
Ireland
1 review
0 helpful votes
  • Send Message
May 27th, 2022
Verified purchase

Location: ATHT02

Reason I chose this business:

My husband uses you guys

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear OSHAUGHNESSY
Thanks so much for your rating and great comments. We appreciate your views. Our goal is to contribute to a positive travel experience for our customers.
If you need us on a future journey, please let us know.

Europcar Customer Service in Greece

Thumbnail of user leonidasa2
Cyprus
1 review
0 helpful votes
  • Send Message
September 11th, 2022
Verified purchase

Very professional service from all staff and a car in exceptional condition. Thank you.

Location: SKGT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you for taking the time to rate us. Europcar Greece needs your feedback. We are committed to making our customers' travel experiences enjoyable.

Thank you for your time, and we look forward to serving you again soon.

Team Customer Service

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From the business

From October 2021, Europcar will be managed in Greece by Kinsen Hellas, which is the beginning of a new era for Europcar. Our rental stations have been recently remodeled for your convenience, and our customers can expect high-quality, consistent service.
You can explore and save more when you book online with Europcar, whether you are traveling for business or pleasure. Eco-friendly vehicles are available. Our online booking process takes just a few seconds. Our roadside assistance is available 24 hours a day. We guarantee the best price. We offer single-trip and monthly car rentals with risk reduction coverage and a free loyalty program. With Europcar, you can drive 24 hours a day.

Company Representative

Thumbnail of user elenam254
Europcar G.

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