• Europcar Greece

Europcar Greece

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Overview

Europcar Greece has a rating of 4.2 stars from 1,221 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Europcar Greece most frequently mention friendly staff, good experience, and shuttle bus. Europcar Greece ranks 4th among Car Rental sites.

  • Service
    7
  • Value
    7
  • Shipping
    4
  • Returns
    4
  • Quality
    7
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
19
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How would you rate Europcar Greece?
Top Positive Review

“Excellent Service”

Aimilianna P.
2/9/24

Helpful staff, clean car and offices. I used them the past couple of months 3 times in Athens airport, 2 in Chania for daily business trips. Strongly recommended, thanks

Top Critical Review

“Horrific policy”

Amy, J.
9/21/22

Horrific policy. My license from Canada updates every 5 yrs as do most across the globe. This is so for update of address and photo. According to Europcar policy if your license has a issue date of less than 1 year you can't rent a car. In my case, mine had renewed in Jan so although I have been driving for 40 years, I was given a hard time, an unbending front desk person and a delay in starting my holiday. Terrible policy. I will not rent from there again

Reviews (1,221)

Rating

Timeframe

Locations

Other

Reviews that mention popular keywords

customer service (27) athens airport (21)
Thumbnail of user petrosp10
Greece
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

Finding the transfer zone needed some asking around, from there onwards everything went smoothly.

Location: ATHT02

Reason I chose this business:

Europcar so far has never let me down, so never change a running system

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Petros
Thank you very much for your rating and nice comments. We value your input greatly. Though we understand the purpose of the transfer zone, unfortunately, signs are not accepted by the airport policy. Although we are pleased to have our counter in the arrival hall of the airport in a few days, so we won't need to worry about finding us anymore.
We will be happy to serve you on one of your next trips

Europcar Customer Service in Greece

Thumbnail of user pauloa45
Poland
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Could not be better, the needs were fulfilled and in time.

Location: SKGT02

Reason I chose this business:

Professional reasons.

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Paulo
Thank you very much for your rating and great comments. Your opinion is very important to us. Our intention is to contribute to the positive travel experiences of our customers.
We will be happy to serve you on one of your next trips

Europcar Customer Service in Greece

Thumbnail of user jevgenijab1
Lithuania
1 review
0 helpful votes
  • Send Message
May 24th, 2022
Verified purchase

Location: RHOT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Jevgenija,

We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.

We look forward to serving you again soon.

The team Customer service

Thumbnail of user kreishag
Greece
1 review
0 helpful votes
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June 13th, 2022
Verified purchase

I had great customer service! The car was clean and fit my needs.

Location: MLOT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you so much for the excellent feedback. Happy to hear you had a good experience with us. Our Team goes above and beyond to ensure our customers receive the best possible service.

We hope to serve you again soon!
Customer Service Team

Thumbnail of user mikhailg23
Greece
1 review
0 helpful votes
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June 11th, 2022
Verified purchase

Everything was Perfect from the beginning! Thank you.

Location: SKGT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Mikhail

We are incredibly grateful that you took the time out to share your feedback with Europcar Greece. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!

We will be happy to see you again, enjoy your vacation.

Regards.
The Customer Service Team

Thumbnail of user hilleh
Greece
1 review
0 helpful votes
  • Send Message
June 5th, 2022
Verified purchase

Location: SKGT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Hille

We are incredibly grateful that you took the time out to share your feedback with Europcar Greece. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!

We will be happy to see you again, enjoy your vacation.

Regards.
The Customer Service Team

Thumbnail of user pablog120
GB
1 review
0 helpful votes
  • Send Message
June 5th, 2022
Verified purchase

Check out a bit long. Transport to the city cumbersome

Location: SKGT02

Reason I chose this business:

Car options

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Pablo
Thank you very much for your rating and great comments. Your opinion is very important to us.

We will be happy to serve you on one of your next trips

Europcar Customer Service in Greece

Thumbnail of user pierallif
Italy
1 review
0 helpful votes
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June 5th, 2022
Verified purchase

Everything good. The staff was super helpful.
Thanks

Location: EFLT02

Reason I chose this business:

I prefer main brand car rentals.

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Pieralli

We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.

We look forward to serving you again soon.

The team Customer service

Thumbnail of user sergiyb5
Greece
1 review
0 helpful votes
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June 5th, 2022
Verified purchase

Proficient and effective staff - excellent overall experience!

Location: RHOT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Sergiy

We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.

We look forward to serving you again soon.

The team Customer service

Thumbnail of user ahmeda923
Greece
1 review
0 helpful votes
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June 5th, 2022
Verified purchase

Excellent service and lovely staff, we received tye car real quick.

Location: JMKO01

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Ahmed

We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.

We look forward to serving you again soon.

The team Customer service

Thumbnail of user joaquimr6
Greece
1 review
0 helpful votes
  • Send Message
June 5th, 2022
Verified purchase

Location: SKGT02

Reason I chose this business:

Price and quality

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Joaquim

We are incredibly grateful that you took the time out to share your feedback with Europcar Greece. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!

We will be happy to see you again, enjoy your vacation.

Regards.
The Customer Service Team

Thumbnail of user michaelt3123
Switzerland
1 review
0 helpful votes
  • Send Message
June 5th, 2022
Verified purchase

Used Europcar@ Athens airport 3 times in April / May 2022 - everything perfect. Will be back soon.

Location: ATHT02

Reason I chose this business:

Good price and good service.

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Michael
We are incredibly grateful that you took the time out to share your feedback with Europcar Greece. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!

We look forward to serving you again soon.

Best,
Team of Europcar Greece

Thumbnail of user lzinskyid
Greece
1 review
0 helpful votes
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June 5th, 2022
Verified purchase

Everything was great, quality car rental service, I am very pleased with your work, thank you)))

Location: ATHC07

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Lzinskyi
We are incredibly grateful that you took the time out to share your feedback with Europcar Greece. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!

We look forward to serving you again soon.

Best,
Team of Europcar Greece

Thumbnail of user ianf227
GB
1 review
0 helpful votes
  • Send Message
June 5th, 2022
Verified purchase

Easy and fast, lovely helpful staff car was half full of gas, a first!

Location: PVKT02

Reason I chose this business:

Normally use Europcar

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear IAN

We are incredibly grateful that you took the time out to share your feedback with Europcar Greece. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!

We will be happy to see you again, enjoy your vacation.

Regards.
The Customer Service Team

Thumbnail of user finbark
Greece
1 review
0 helpful votes
  • Send Message
June 5th, 2022
Verified purchase

Friendly and professional service. New car, good condition

Location: PVKT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Finbar
Thank you very much for your rating and great comments. Your opinion is very important to us. Our intention is to contribute to the positive travel experiences of our customers.

We will be happy to serve you on one of your next trips

Europcar Customer Service in Greece

Thumbnail of user jamesm6912
GB
1 review
0 helpful votes
  • Send Message
June 12th, 2022
Verified purchase

Staff were friendly and helpful. Much better experience than other rental cars in Crete.

Location: HERT02

Reason I chose this business:

We had booked with OK mobility, but europcar provided a better service.

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear James
Thank you very much for your rating and great comments. Your opinion is very important to us. Our intention is to contribute to the positive travel experiences of our customers.

We will be happy to serve you on one of your next trips

Europcar Customer Service in Greece

Thumbnail of user milevi
Bulgaria
1 review
0 helpful votes
  • Send Message
June 10th, 2022
Verified purchase

Excellent. Service was organized very well. Cars is good condition.

Location: ATHT02

Reason I chose this business:

I usually work with Europcar

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Milev
We are incredibly grateful that you took the time out to share your feedback with Europcar Greece. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!

We look forward to serving you again soon.

Best,
Team of Europcar Greece

Thumbnail of user mennod7
Greece
1 review
0 helpful votes
  • Send Message
June 5th, 2022
Verified purchase

Location: SKGT02

Reason I chose this business:

Previous rentals

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Menno

We are incredibly grateful that you took the time out to share your feedback with Europcar Greece. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!

We will be happy to see you again, enjoy your vacation.

Regards.
The Customer Service Team

Thumbnail of user robm727
Greece
1 review
0 helpful votes
  • Send Message
June 25th, 2022
Verified purchase

Wonderful. Chris could not have been more helpful. Thank you so much!

Location: ATHC07

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Rob

Thank you for reaching out to Europcar Greece with your feedback. We are happy to hear that you enjoyed your experience with us - it means a lot to us!

We look forward to serving you again soon.

Best,
Team of Europcar Greece

Thumbnail of user renatol12
Greece
1 review
0 helpful votes
  • Send Message
June 25th, 2022
Verified purchase

It was OK. The attendant could be a little more friendly.

Location: HERT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Renato
Thank you so much for sharing your feedback with Europcar Greece. As a result of your feedback, we are providing our team with additional customer service training.

We look forward to serving you again soon.

Best,
Team of Europcar Greece

Thumbnail of user stefanr59
Germany
1 review
0 helpful votes
  • Send Message
September 14th, 2022
Verified purchase

Location: KLXT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you for taking the time to rate us. Europcar Greece needs your feedback. We are committed to making our customers' travel experiences enjoyable.

Thank you for your time, and we look forward to serving you again soon.

Team Customer Service

Thumbnail of user dallyr
France
1 review
0 helpful votes
  • Send Message
September 9th, 2022
Verified purchase

Good experience with a great car, perfect for us to discover Athens and Greece in general

Location: ATHC07

Reason I chose this business:

For the facility and the professionnal aspect

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you so much for your review of Europcar Greece. We're glad you were satisfied with the service.

It would be our pleasure to serve you again soon.

Best,
Team of Europcar Greece

Thumbnail of user gargaretasc
Greece
1 review
0 helpful votes
  • Send Message
September 5th, 2022
Verified purchase

Excellent! Thanks you very much It was all perfect.

Location: HERT02

Thumbnail of user louposg
Greece
1 review
0 helpful votes
  • Send Message
August 25th, 2022
Verified purchase

I had a problem with the usb connection finally we kind sort it out

Location: ATHT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

We are very grateful for your kind words regarding your experience with Europcar Greece. And for your rate

Looking forward to serving you again soon.

Europcar Greece Service Team

Thumbnail of user jamesb6650
California
1 review
0 helpful votes
  • Send Message
June 20th, 2022
Verified purchase

Great service and excellent cars. Thank you! ………..

Location: ATHC07

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear James
Thank you so much for sharing your feedback with Europcar Greece. We are delighted that you enjoyed your experience with us - it means a lot to everyone at our company!

We look forward to serving you again soon.

Best,
Team of Europcar Greece

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From the business

From October 2021, Europcar will be managed in Greece by Kinsen Hellas, which is the beginning of a new era for Europcar. Our rental stations have been recently remodeled for your convenience, and our customers can expect high-quality, consistent service.
You can explore and save more when you book online with Europcar, whether you are traveling for business or pleasure. Eco-friendly vehicles are available. Our online booking process takes just a few seconds. Our roadside assistance is available 24 hours a day. We guarantee the best price. We offer single-trip and monthly car rentals with risk reduction coverage and a free loyalty program. With Europcar, you can drive 24 hours a day.

Company Representative

Thumbnail of user elenam254
Europcar G.

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