• Europcar Greece

Europcar Greece

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Overview

Europcar Greece has a rating of 4.2 stars from 1,221 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Europcar Greece most frequently mention friendly staff, good experience, and shuttle bus. Europcar Greece ranks 4th among Car Rental sites.

  • Service
    7
  • Value
    7
  • Shipping
    4
  • Returns
    4
  • Quality
    7
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
19
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How would you rate Europcar Greece?
Top Positive Review

“Excellent Service”

Aimilianna P.
2/9/24

Helpful staff, clean car and offices. I used them the past couple of months 3 times in Athens airport, 2 in Chania for daily business trips. Strongly recommended, thanks

Top Critical Review

“Horrific policy”

Amy, J.
9/21/22

Horrific policy. My license from Canada updates every 5 yrs as do most across the globe. This is so for update of address and photo. According to Europcar policy if your license has a issue date of less than 1 year you can't rent a car. In my case, mine had renewed in Jan so although I have been driving for 40 years, I was given a hard time, an unbending front desk person and a delay in starting my holiday. Terrible policy. I will not rent from there again

Reviews (1,221)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (27) athens airport (21)
Thumbnail of user ianf227
GB
1 review
0 helpful votes
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June 5th, 2022
Verified purchase

Easy and fast, lovely helpful staff car was half full of gas, a first!

Location: PVKT02

Reason I chose this business:

Normally use Europcar

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear IAN

We are incredibly grateful that you took the time out to share your feedback with Europcar Greece. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!

We will be happy to see you again, enjoy your vacation.

Regards.
The Customer Service Team

Thumbnail of user kleanthisk1
Greece
1 review
0 helpful votes
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August 28th, 2022
Verified purchase

Great car. Fast and easy rental process.
Friendly staff.

Location: CHQT02

Reason I chose this business:

Reliability, pricing

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you very much for your feedback regarding your Europcar Greece experience. We are pleased to hear that you were satisfied with the service you received.

It would be our pleasure to serve you again in the near future.

Best,
Team of Europcar Greece

Thumbnail of user jamesb6650
California
1 review
0 helpful votes
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June 20th, 2022
Verified purchase

Great service and excellent cars. Thank you! ………..

Location: ATHC07

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear James
Thank you so much for sharing your feedback with Europcar Greece. We are delighted that you enjoyed your experience with us - it means a lot to everyone at our company!

We look forward to serving you again soon.

Best,
Team of Europcar Greece

Thumbnail of user dorisj191
Greece
1 review
0 helpful votes
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June 14th, 2022
Verified purchase

Extremely friendly staff that explained everything very clearly.

Location: SKGT02

Reason I chose this business:

Becsuse of the experience I made with Europcar in Gernany, I chose them for pur holidays aß well.

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Doris

We are incredibly grateful that you took the time out to share your feedback with Europcar Greece. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!

We will be happy to see you again, enjoy your vacation.

Regards.
The Customer Service Team

Thumbnail of user robm727
Greece
1 review
0 helpful votes
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June 25th, 2022
Verified purchase

Wonderful. Chris could not have been more helpful. Thank you so much!

Location: ATHC07

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Rob

Thank you for reaching out to Europcar Greece with your feedback. We are happy to hear that you enjoyed your experience with us - it means a lot to us!

We look forward to serving you again soon.

Best,
Team of Europcar Greece

Thumbnail of user renatol12
Greece
1 review
0 helpful votes
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June 25th, 2022
Verified purchase

It was OK. The attendant could be a little more friendly.

Location: HERT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Renato
Thank you so much for sharing your feedback with Europcar Greece. As a result of your feedback, we are providing our team with additional customer service training.

We look forward to serving you again soon.

Best,
Team of Europcar Greece

Thumbnail of user iane102
GB
1 review
0 helpful votes
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June 20th, 2022
Verified purchase

Excellent service and very friendly staff

Thank you

Location: EFLT02

Reason I chose this business:

Price / value

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Ian
Thank you for reaching out to Europcar Greece with your feedback. We are happy to hear that you enjoyed your experience with us - it means a lot to us!

We look forward to serving you again soon.

Best,
Team of Europcar Greece

Thumbnail of user paulos90
Portugal
1 review
0 helpful votes
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June 19th, 2022
Verified purchase

Sympathy, efficiency. The car was delivered in very good condition.

Location: JTRT02

Reason I chose this business:

Price/quality.

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Paulo
Thank you so much for sharing your feedback with Europcar Greece. We are delighted that you enjoyed your experience with us - it means a lot to everyone at our company!

We look forward to serving you again soon.

Best,
Team of Europcar Greece

Thumbnail of user michaelh5520
Germany
1 review
0 helpful votes
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June 18th, 2022
Verified purchase

Great service and the car was absolutely a pleasure to drive.

Location: ATHT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Michael
We are incredibly grateful that you took the time out to share your feedback with Europcar Greece. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!

We look forward to serving you again soon.

Best,
Team of Europcar Greece

Thumbnail of user piotrd71
Poland
1 review
0 helpful votes
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June 18th, 2022
Verified purchase

All fast and easy, nice service, pity that for the late arrivals there's a surcharge.

Location: ATHT02

Reason I chose this business:

Attractive price

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Piotr
We are incredibly grateful that you took the time out to share your feedback with Europcar Greece. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team! We understand the inconvenience of out of hours fee we to follow the commercial pricing policy of Europcar International.

We look forward to serving you again soon.

Best,
Team of Europcar Greece

Thumbnail of user jeanpierrer8
Greece
1 review
0 helpful votes
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June 14th, 2022
Verified purchase

Good welcome and Quick delivery. Free Shuttle near terminal easy to find.

Location: HERT02

Reason I chose this business:

I'm a customer of Europcar all around the world

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Jean
Thank you very much for your rating and great comments. Your opinion is very important to us. Our intention is to contribute to the positive travel experiences of our customers.

We will be happy to serve you on one of your next trips

Europcar Customer Service in Greece

Thumbnail of user rong570
Germany
1 review
0 helpful votes
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June 14th, 2022
Verified purchase

A wonderfully polite and speedy handover. Brand new Fiat cabriolet

Location: RHOT02

Reason I chose this business:

Offer on Ryanair

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Ron

We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers. Hope you enjoy your time here in Rhodes.

We look forward to serving you again soon.

The team Customer service

Thumbnail of user rosemaryd169
Greece
1 review
0 helpful votes
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June 14th, 2022
Verified purchase

All fine so far. The usb did not charge our phones

Location: PVKT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Rosemary
Thank you very much for your rating and great comments. Your opinion is very important to us. Our intention is to contribute to the positive travel experiences of our customers. Sorry to hear about usb adaptor, I will share it as an issue to our technical department

We will be happy to serve you on one of your next trips

Europcar Customer Service in Greece

Thumbnail of user waldemarg4
Poland
1 review
0 helpful votes
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July 6th, 2022
Verified purchase

Everything was fine.
Nice and professional service

Location: SKGT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

We appreciate you taking the time to let us know what you think of our services. Listening to our customers is incredibly helpful to us. As a service provider, our goal is to make the traveler's experience as pleasant as possible.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user yousifa31
Czechia
1 review
0 helpful votes
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July 6th, 2022
Verified purchase

Good, need to count my point for this as last time they didn't

Location: JTRT02

Reason I chose this business:

I'm loyal to europcar

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

We appreciate you taking the time to let us know what you think of our services. Listening to our customers is incredibly helpful to us. As a service provider, our goal is to make the traveler's experience as pleasant as possible.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user akisl
Greece
1 review
0 helpful votes
  • Send Message
July 6th, 2022
Verified purchase

Excellent service from the site employees, friendly staff, car was clean and new.

Location: HERT02

Reason I chose this business:

Competitive price offered for the vehicle I have chosen, still the vehicle was not available upon arrival so I had to take another one which was of the similar category as been told.

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

We appreciate you taking the time to let us know what you think of our services. Listening to our customers is incredibly helpful to us. As a service provider, our goal is to make the traveler's experience as pleasant as possible.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user houbref
France
1 review
0 helpful votes
  • Send Message
July 5th, 2022
Verified purchase

No paper anymore good point. Front desk easy to find and waiter available

Location: ATHT02

Reason I chose this business:

My secretary did the choice. Probably adequate quality vs price offer

Thumbnail of user elenam251
Elena M. – Europcar Greece Rep

Thank you for taking the time to let us know what you think of our services. It is incredibly helpful for us to listen to our customers. The goal of our service is to ensure the traveler has a pleasant experience.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user stefank101
Germany
1 review
0 helpful votes
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June 30th, 2022
Verified purchase

Very friendly team, great service, especially the early Check-Out!

Location: HERT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you so much for rating us. Having the opportunity to hear from our customers is incredibly helpful for us. Our goal is to ensure that they have a positive travel experience.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user marinam254
France
1 review
0 helpful votes
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June 30th, 2022
Verified purchase

Very nice and efficient welcome. Car in excellent condition

Location: CHQT02

Reason I chose this business:

Interesting offers conc. Prices and car choice

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Marina
Thank you so much for rating us. Having the opportunity to hear from our customers is incredibly helpful for us. Our goal is to ensure that they have a positive travel experience.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user budziusa
France
1 review
0 helpful votes
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June 29th, 2022
Verified purchase

The team on Paros were very professional, quick, informative, and reactive. Extremely efficient.

Location: PAST01

Reason I chose this business:

Quality and price

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Budzius
Thank you so much for rating us. Having the opportunity to hear from our customers is incredibly helpful for us. Our goal is to ensure that they have a positive travel experience.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user ilian4
GB
1 review
0 helpful votes
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June 28th, 2022
Verified purchase

Very good service the car was new and clean all in time.

Location: RHOT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Ilia,

Thank you so much for rating us. Having the opportunity to hear from our customers is incredibly helpful for us. Our goal is to ensure that they have a positive travel experience.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user tylerb655
New Jersey
1 review
0 helpful votes
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June 27th, 2022
Verified purchase

Great experience and fantastic customer service! Thanks!

Location: CHQT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Tyler
Thank you so much for rating us. Having the opportunity to hear from our customers is incredibly helpful for us. Our goal is to ensure that they have a positive travel experience.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user miquels4
Greece
1 review
0 helpful votes
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June 26th, 2022
Verified purchase

Perfect, good welcome, thanks a lot! Hope to enjoy it again

Location: RHOT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Response from Europcar G. [Europcar Greece Rep] Responded 2 days, 20 hours ago
Dear Miquel
We greatly appreciate your feedback at Europcar Greece. We are delighted to hear you enjoyed your experience with us.

We look forward to serving you again soon.

Best,
Team of Europcar Greece

Thumbnail of user jyrkio
Greece
1 review
0 helpful votes
  • Send Message
June 25th, 2022
Verified purchase

It was delivered at time and even to hotel, but of cause with extra fee

Location: PVKS01

Reason I chose this business:

As I trust this company

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Jyrki

We appreciate you taking the time to give us a rating. Our customers feedback means a lot to us. As such, we try our best to ensure their travel experience is positive.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user guillaumey2
France
1 review
0 helpful votes
  • Send Message
July 9th, 2022
Verified purchase

Very kindly welcomed
Professional and efficient
Nothing to change

Location: ATHC07

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you for taking the time to let us know what you think of our services. The feedback we receive from our customers is incredibly valuable to us. Providing high-quality travel services is our primary goal.

We look forward to serving you again soon.

Customer Service Team

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From the business

From October 2021, Europcar will be managed in Greece by Kinsen Hellas, which is the beginning of a new era for Europcar. Our rental stations have been recently remodeled for your convenience, and our customers can expect high-quality, consistent service.
You can explore and save more when you book online with Europcar, whether you are traveling for business or pleasure. Eco-friendly vehicles are available. Our online booking process takes just a few seconds. Our roadside assistance is available 24 hours a day. We guarantee the best price. We offer single-trip and monthly car rentals with risk reduction coverage and a free loyalty program. With Europcar, you can drive 24 hours a day.

Company Representative

Thumbnail of user elenam254
Europcar G.

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