• Europcar Greece

Europcar Greece

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Overview

Europcar Greece has a rating of 4.2 stars from 1,221 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Europcar Greece most frequently mention friendly staff, good experience, and shuttle bus. Europcar Greece ranks 4th among Car Rental sites.

  • Service
    7
  • Value
    7
  • Shipping
    4
  • Returns
    4
  • Quality
    7
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
19
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How would you rate Europcar Greece?
Top Positive Review

“Excellent Service”

Aimilianna P.
2/9/24

Helpful staff, clean car and offices. I used them the past couple of months 3 times in Athens airport, 2 in Chania for daily business trips. Strongly recommended, thanks

Top Critical Review

“Horrific policy”

Amy, J.
9/21/22

Horrific policy. My license from Canada updates every 5 yrs as do most across the globe. This is so for update of address and photo. According to Europcar policy if your license has a issue date of less than 1 year you can't rent a car. In my case, mine had renewed in Jan so although I have been driving for 40 years, I was given a hard time, an unbending front desk person and a delay in starting my holiday. Terrible policy. I will not rent from there again

Reviews (1,221)

Rating

Timeframe

Locations

Other

Reviews that mention popular keywords

customer service (27) athens airport (21)
Thumbnail of user jeffh1554
Italy
1 review
2 helpful votes
  • Send Message
March 16th, 2022
Verified purchase

Flawless, fair price, excellent location, brand-new car

Reason I chose this business:

Repeat customer

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Jeff,
Thank you for sharing your thoughts regarding Europcar Greece. We greatly appreciate your time. Customer satisfaction is of the utmost importance to us.
We hope to see you again soon.
Regards.
The Customer Service Team

Thumbnail of user kiourtidesb
Germany
1 review
0 helpful votes
  • Send Message
August 26th, 2022
Verified purchase

Location: SKGT02

Reason I chose this business:

Cars in Good Condition, Great Advisor und the Shop.

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you very much for your feedback regarding your Europcar Greece experience. We are pleased to hear that you were satisfied with the service you received.

It would be our pleasure to serve you again in the near future.

Best,
Team of Europcar Greece

Thumbnail of user manolisl
Albania
1 review
1 helpful vote
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March 21st, 2022
Verified purchase

Very professional treatment and an excellent service at all stages of our interaction.

Location: ATHT02

Reason I chose this business:

Very reliable!

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Manolis

We appreciate your time in rating us. Europcar Greece values your opinion. We are dedicated to creating positive travel experiences for our customers, which is very important to us.

We look forward to serving you again soon.

Customer service department

Thumbnail of user theodorosk7
Greece
1 review
0 helpful votes
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March 28th, 2022
Verified purchase

Very polite and helpful staff.
Brad new car.,,,...,...

Location: ATHT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Mr Theodoros K.

Thank you very much for your rating. Europcar Greece values your opinion. It is very important to us to create positive travel experiences for our customers.

We look forward to serving you again soon.

The team customer service

Thumbnail of user struppes
Germany
1 review
0 helpful votes
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April 5th, 2022
Verified purchase

Perfect rental. Nice staff. Brilliant car, so far.

Location: ATHT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Struppe,

Thank you so much for taking the time to leave your feedback. Your comments is important to Europcar Greece. It's critical to us that our customers have a great travel experience on the Greece.

We look forward to having the opportunity to serve you again in the near future.

Team of Customer Service

Thumbnail of user dudynskyyi
Greece
1 review
1 helpful vote
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April 12th, 2022
Verified purchase

All good, thanks. Friendly stuff, quick service, excellent car.

Location: HERT02

Reason I chose this business:

I’ve got good experience

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Dudynskyy,

Thank you for taking the time to evaluate our services. Our priority is the satisfaction of our customers and our joy is great when our customers talk about it.

Enjoy the trip to Greece and we will be glad to hear your experience.

Customer service team

Thumbnail of user chrisv677
Greece
1 review
1 helpful vote
  • Send Message
April 11th, 2022
Verified purchase

Very friendly and fluent in English. Flexible service; it was no problem to upgrade our car

Location: RHOT02

Reason I chose this business:

Fixed europcar customer

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Chris,

Thank you for taking the time to write a review for Europcar Greece. Customer satisfaction is our first goal, so hearing that your journey with us was enjoyable gives us great pleasure.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user sao2
GB
1 review
1 helpful vote
  • Send Message
April 11th, 2022
Verified purchase

Location: ATHC07

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Sa,

Thank you for taking the time to give Europcar Greece a review. Our top priority is customer satisfaction, thus it gives us great pleasure to hear that your journey with us was nice.
We look forward to serving you again soon.

Customer Service Team

Thumbnail of user seand488
Texas
1 review
2 helpful votes
  • Send Message
April 10th, 2022
Verified purchase

The people were very friendly and helpful. We enjoyed them.

Location: ATHT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Sean,

Thank you very much for taking the time to review Europcar Greece. Our customers' satisfaction is our top goal, and it gives us great pleasure that your travel experience with us was enjoyable.
We will make certain to relay your appreciation for their efforts to our colleagues, and you can be assured that they will be overjoyed.

We hope to serve you again soon.

Customer Service Team

Thumbnail of user martinf317
Greece
1 review
0 helpful votes
  • Send Message
April 6th, 2022
Verified purchase

Everything went well. We got a new car. The staff were really friendly and helpful.

Location: SKGT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Martin,

Thank you so much for taking the time to provide comments. Europcar Greece values your opinion. We place a premium on our customers having a positive travel experience.

We hope to be able to serve you again in the near future.

Customer Service Team

Thumbnail of user leonidg9
Greece
1 review
0 helpful votes
  • Send Message
April 5th, 2022
Verified purchase

The customer service is very polite and kind! Probably will use again!

Location: ATHT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Leonid G.

Thank you so much for your feedback. Europcar Greece appreciates your feedback. It is critical to us that our customers have a great travel experience.

We hope to have the opportunity to serve you again soon.

Customer Service Team

Thumbnail of user uweb16
Germany
1 review
0 helpful votes
  • Send Message
April 2nd, 2022
Verified purchase

All went well. A lady picked us up at the airport. We didn't wait. She was really friendly. Thanks

Location: HERT02

Reason I chose this business:

Because of price and insurance.

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Uwe,

It is greatly appreciated that you have taken the time to rate us. It means a lot to us that our customers provide feedback. In order to ensure a positive travel experience, we do our best to ensure that.

We look forward to serving you again soon.

Customer Service Team

Thumbnail of user kouliakiotoum
Germany
1 review
1 helpful vote
  • Send Message
March 31st, 2022
Verified purchase

Location: SKGT02

Reason I chose this business:

Because it was best price

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Mrs Kouliakiotou,

Thank you very much for your rating. Europcar Greece values your opinion. It is very important to us to create positive travel experiences for our customers.

We look forward to serving you again soon.

Team Customer Service

Thumbnail of user brittag8
Germany
1 review
0 helpful votes
  • Send Message
April 23rd, 2022
Verified purchase

Very gentle and First class Service. We don't need to wait, thank you guys

Location: KGSO01

Reason I chose this business:

Best rate for full insurance

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Britta,
Please accept our heartfelt thanks for your support. We appreciate you taking the time to share your experience with Europcar Greece. Customer satisfaction is our number one priority, we are dedicated to providing our clients with exceptional travel experiences every time they use our services.
It will be a pleasure to hear about your travel experiences in Greece

Customer service team

Thumbnail of user sabinev16
Germany
1 review
0 helpful votes
  • Send Message
September 12th, 2022
Verified purchase

Very friendly and professional. We have got. An upgrade for free.

Location: HERT02

Reason I chose this business:

About my work

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you for taking the time to rate us. Europcar Greece needs your feedback. We are committed to making our customers' travel experiences enjoyable.

Thank you for your time, and we look forward to serving you again soon.

Team Customer Service

Thumbnail of user alexp1225
Switzerland
1 review
0 helpful votes
  • Send Message
September 6th, 2022
Verified purchase

Great experience - the team at Kos airport was very kind and helpful!

Location: KGSO01

Thumbnail of user voltolinij
Italy
1 review
0 helpful votes
  • Send Message
April 20th, 2022
Verified purchase

The staff who served us was really kind and extremely helpful. Great job!

Location: ATHC07

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Voltoni

Please accept our heartfelt thanks for your support. We appreciate you taking the time to share your experience with Europcar Greece. As a company, we are dedicated to providing our clients with exceptional travel experiences every time they use our services.

It will be a pleasure to hear about your travel experiences in Greece

Customer service team

Thumbnail of user pappasg
Greece
1 review
0 helpful votes
  • Send Message
September 1st, 2022
Verified purchase

Great and friendly customer service from Athens airport team member Sotiris.

Location: ATHT02

Reason I chose this business:

Have used them many times service is always great. Streamline process, use of technology is a big plus.

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you very much for your feedback regarding your Europcar Greece experience. We are pleased to hear that you were satisfied with the service you received.

It would be our pleasure to serve you again in the near future.

Best,
Team of Europcar Greece

Thumbnail of user georgs25
Austria
1 review
0 helpful votes
  • Send Message
August 27th, 2022
Verified purchase

Very nice and friendly staff with good english. Fast car pick up

Location: HERT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you very much for your feedback regarding your Europcar Greece experience. We are pleased to hear that you were satisfied with the service you received.

It would be our pleasure to serve you again in the near future.

Best,
Team of Europcar Greece

Thumbnail of user carlyp54
GB
1 review
0 helpful votes
  • Send Message
April 19th, 2022
Verified purchase

Quick to collect, staff friendly and helpful. Car was great, no issues.

Location: PVKT02

Reason I chose this business:

Good reputation. Good price. At the airport

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Carly,

Thank you so much for your rating. Europcar Greece values your feedback. Customer satisfaction is our top priority.
We look forward to serving you again.

Customer Service Team

Thumbnail of user emilienc
Guadeloupe
1 review
0 helpful votes
  • Send Message
April 19th, 2022
Verified purchase

Very good. Car works well et people from the agency were reactive and polite.

Location: JNXC03

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Emilien,

Thank you so much for your rating. Europcar Greece values your feedback. Customer satisfaction is our top priority.
We look forward to serving you again.

Customer Service Team

Thumbnail of user michaels8499
Switzerland
1 review
0 helpful votes
  • Send Message
April 18th, 2022
Verified purchase

Amazing service, nice peoples at the office, very good car. To recommend without hesitation.

Location: JMKO01

Reason I chose this business:

Beste service and offer

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Michael,

Please allow us to express our gratitude to you for taking the time to review our services and leave us feedback. It is always a pleasure to hear about our clients' satisfaction, and I am sure that we will be glad to hear about yours as well.

It will be a pleasure to hear about your adventures in Mykonos

Customer service team

Thumbnail of user katoa
Germany
1 review
0 helpful votes
  • Send Message
April 18th, 2022
Verified purchase

Smooth Check in out. All staffs are very friendly. I want to use next time as well.

Location: HERT02

Reason I chose this business:

In the past i had terrible experience at othe rental car company at the same place.

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Kato,
Please accept our heartfelt thanks for your support. We appreciate you taking the time to share your experience with Europcar Greece. As a company, we are dedicated to providing our clients with exceptional travel experiences every time they use our services.

We will be happy to serve you again, enjoy your time in Crete.

Customer Service Team

Thumbnail of user eleftheriosk
Greece
1 review
0 helpful votes
  • Send Message
April 17th, 2022
Verified purchase

Location: HERT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Eleftherios,

Thank you so much for your thoughtfulness. Europcar Greece appreciates your feedback. It is extremely important to us to provide our customers with great travel experiences.

We would be glad to serve you again.
Customer Service Team

Thumbnail of user dimitrisb8
Greece
1 review
0 helpful votes
  • Send Message
April 24th, 2022
Verified purchase

Excellent quality friendly service. I already made the next reservation!
Thanks

Location: ATHC07

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Dimitris,

Thank you for sharing your experience with Europcar Greece. We are committed to providing our customers with great travel experiences every time they use our services.
We will be happy to serve you again

Happy Easter!

Regards.
The Customer Service Team

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From the business

From October 2021, Europcar will be managed in Greece by Kinsen Hellas, which is the beginning of a new era for Europcar. Our rental stations have been recently remodeled for your convenience, and our customers can expect high-quality, consistent service.
You can explore and save more when you book online with Europcar, whether you are traveling for business or pleasure. Eco-friendly vehicles are available. Our online booking process takes just a few seconds. Our roadside assistance is available 24 hours a day. We guarantee the best price. We offer single-trip and monthly car rentals with risk reduction coverage and a free loyalty program. With Europcar, you can drive 24 hours a day.

Company Representative

Thumbnail of user elenam254
Europcar G.

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