• Europcar Greece

Europcar Greece

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Overview

Europcar Greece has a rating of 4.2 stars from 1,221 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Europcar Greece most frequently mention friendly staff, good experience, and shuttle bus. Europcar Greece ranks 4th among Car Rental sites.

  • Service
    7
  • Value
    7
  • Shipping
    4
  • Returns
    4
  • Quality
    7
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
19
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How would you rate Europcar Greece?
Top Positive Review

“Excellent Service”

Aimilianna P.
2/9/24

Helpful staff, clean car and offices. I used them the past couple of months 3 times in Athens airport, 2 in Chania for daily business trips. Strongly recommended, thanks

Top Critical Review

“Horrific policy”

Amy, J.
9/21/22

Horrific policy. My license from Canada updates every 5 yrs as do most across the globe. This is so for update of address and photo. According to Europcar policy if your license has a issue date of less than 1 year you can't rent a car. In my case, mine had renewed in Jan so although I have been driving for 40 years, I was given a hard time, an unbending front desk person and a delay in starting my holiday. Terrible policy. I will not rent from there again

Reviews (1,221)

Rating

Timeframe

Locations

Other

Reviews that mention popular keywords

customer service (27) athens airport (21)
Thumbnail of user gabors14
Greece
1 review
0 helpful votes
  • Send Message
August 29th, 2022
Verified purchase

Everything was fine, thank you. I even got a free category update.

Location: ATHT02

Reason I chose this business:

The car pickup was inside the terminal, and their price was the best.

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you very much for your feedback regarding your Europcar Greece experience. We are pleased to hear that you were satisfied with the service you received.

It would be our pleasure to serve you again in the near future.

Best,
Team of Europcar Greece

Thumbnail of user cicchellio
Italy
1 review
0 helpful votes
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May 23rd, 2022
Verified purchase

Competence and transparency in the car' s delivery

Location: JTRT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Ciccheli O,

We appreciate you taking the time to rate me. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.

We look forward to serving you again soon.

The team Customer service

Thumbnail of user zeevr2
Greece
1 review
0 helpful votes
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May 20th, 2022
Verified purchase

Everything was good,
Thr car is perfect for us.
you.

Location: SKGT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Zeev
Thank you so much for the excellent rate and feedback. Happy to hear you had a good experience with us. Our Team goes above and beyond to ensure our customers receive the best possible service.
We hope to serve you again

The Team of Customer Service

Thumbnail of user georgev615
Greece
1 review
0 helpful votes
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May 29th, 2022
Verified purchase

Very professional and kind advisor.
Nice clean, new car well kept

Reason I chose this business:

Trying a different company for car rental

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear George
Thank you very much for your rating and great comments. Your opinion is very important to us. Our intention is to contribute to the positive travel experiences of our customers.

We will be happy to serve you again

Europcar Customer Service in Greece

Thumbnail of user johnt3445
Greece
1 review
0 helpful votes
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May 28th, 2022
Verified purchase

Very nice experience. Efficient staff at the Athens airport.

Location: ATHT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear John
Thank you very much for your rating and great comments. Your opinion is very important to us. Our intention is to contribute to the positive travel experiences of our customers.

We will be happy to serve you on one of your next trips

Europcar Customer Service in Greece

Thumbnail of user petrosp10
Greece
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

Finding the transfer zone needed some asking around, from there onwards everything went smoothly.

Location: ATHT02

Reason I chose this business:

Europcar so far has never let me down, so never change a running system

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Petros
Thank you very much for your rating and nice comments. We value your input greatly. Though we understand the purpose of the transfer zone, unfortunately, signs are not accepted by the airport policy. Although we are pleased to have our counter in the arrival hall of the airport in a few days, so we won't need to worry about finding us anymore.
We will be happy to serve you on one of your next trips

Europcar Customer Service in Greece

Thumbnail of user hasfielda
Spain
2 reviews
0 helpful votes
  • Send Message
May 27th, 2022
Verified purchase

Fast experience, no hidden fees, free upgrade the service was perfect

Location: ATHC07

Reason I chose this business:

Good location and good option of cars

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Hasfield
Thank you very much for your rating and great comments. Your opinion is very important to us. Our intention is to contribute to the positive travel experiences of our customers.
We will be happy to serve you on one of your next trips

Europcar Customer Service in Greece

Thumbnail of user pauloa45
Poland
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Could not be better, the needs were fulfilled and in time.

Location: SKGT02

Reason I chose this business:

Professional reasons.

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Paulo
Thank you very much for your rating and great comments. Your opinion is very important to us. Our intention is to contribute to the positive travel experiences of our customers.
We will be happy to serve you on one of your next trips

Europcar Customer Service in Greece

Thumbnail of user ioannisk17
Greece
3 reviews
0 helpful votes
  • Send Message
May 25th, 2022
Verified purchase

First time used your company
Up to now all has been smooth

Location: ATHT02

Reason I chose this business:

Price and quality of cars

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Ioannis,
Thanks so much for taking the time to rate and comment. Your opinion is valuable to us. One of our hopes is to contribute to a positive travel experience for our customers.
Let us know if we can be of assistance for your future travels.

Regards

The Team of Customer Service

Thumbnail of user jevgenijab1
Lithuania
1 review
0 helpful votes
  • Send Message
May 24th, 2022
Verified purchase

Location: RHOT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Jevgenija,

We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.

We look forward to serving you again soon.

The team Customer service

Thumbnail of user michaell5062
Germany
1 review
0 helpful votes
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September 13th, 2022
Verified purchase

Friendly Personal. Car in good condition. Easy to find.

Location: RHOT02

Reason I chose this business:

Best offer. Cheap Price.

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you for taking the time to rate us. Europcar Greece needs your feedback. We are committed to making our customers' travel experiences enjoyable.

Thank you for your time, and we look forward to serving you again soon.

Team Customer Service

Thumbnail of user hilleh
Greece
1 review
0 helpful votes
  • Send Message
June 5th, 2022
Verified purchase

Location: SKGT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Hille

We are incredibly grateful that you took the time out to share your feedback with Europcar Greece. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!

We will be happy to see you again, enjoy your vacation.

Regards.
The Customer Service Team

Thumbnail of user pablog120
GB
1 review
0 helpful votes
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June 5th, 2022
Verified purchase

Check out a bit long. Transport to the city cumbersome

Location: SKGT02

Reason I chose this business:

Car options

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Pablo
Thank you very much for your rating and great comments. Your opinion is very important to us.

We will be happy to serve you on one of your next trips

Europcar Customer Service in Greece

Thumbnail of user kreishag
Greece
1 review
0 helpful votes
  • Send Message
June 13th, 2022
Verified purchase

I had great customer service! The car was clean and fit my needs.

Location: MLOT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Thank you so much for the excellent feedback. Happy to hear you had a good experience with us. Our Team goes above and beyond to ensure our customers receive the best possible service.

We hope to serve you again soon!
Customer Service Team

Thumbnail of user jamesm6912
GB
1 review
0 helpful votes
  • Send Message
June 12th, 2022
Verified purchase

Staff were friendly and helpful. Much better experience than other rental cars in Crete.

Location: HERT02

Reason I chose this business:

We had booked with OK mobility, but europcar provided a better service.

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear James
Thank you very much for your rating and great comments. Your opinion is very important to us. Our intention is to contribute to the positive travel experiences of our customers.

We will be happy to serve you on one of your next trips

Europcar Customer Service in Greece

Thumbnail of user milevi
Bulgaria
1 review
0 helpful votes
  • Send Message
June 10th, 2022
Verified purchase

Excellent. Service was organized very well. Cars is good condition.

Location: ATHT02

Reason I chose this business:

I usually work with Europcar

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Milev
We are incredibly grateful that you took the time out to share your feedback with Europcar Greece. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!

We look forward to serving you again soon.

Best,
Team of Europcar Greece

Thumbnail of user mikhailg23
Greece
1 review
0 helpful votes
  • Send Message
June 11th, 2022
Verified purchase

Everything was Perfect from the beginning! Thank you.

Location: SKGT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Mikhail

We are incredibly grateful that you took the time out to share your feedback with Europcar Greece. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!

We will be happy to see you again, enjoy your vacation.

Regards.
The Customer Service Team

Thumbnail of user pierallif
Italy
1 review
0 helpful votes
  • Send Message
June 5th, 2022
Verified purchase

Everything good. The staff was super helpful.
Thanks

Location: EFLT02

Reason I chose this business:

I prefer main brand car rentals.

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Pieralli

We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.

We look forward to serving you again soon.

The team Customer service

Thumbnail of user mennod7
Greece
1 review
0 helpful votes
  • Send Message
June 5th, 2022
Verified purchase

Location: SKGT02

Reason I chose this business:

Previous rentals

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Menno

We are incredibly grateful that you took the time out to share your feedback with Europcar Greece. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!

We will be happy to see you again, enjoy your vacation.

Regards.
The Customer Service Team

Thumbnail of user finbark
Greece
1 review
0 helpful votes
  • Send Message
June 5th, 2022
Verified purchase

Friendly and professional service. New car, good condition

Location: PVKT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Finbar
Thank you very much for your rating and great comments. Your opinion is very important to us. Our intention is to contribute to the positive travel experiences of our customers.

We will be happy to serve you on one of your next trips

Europcar Customer Service in Greece

Thumbnail of user sergiyb5
Greece
1 review
0 helpful votes
  • Send Message
June 5th, 2022
Verified purchase

Proficient and effective staff - excellent overall experience!

Location: RHOT02

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Sergiy

We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.

We look forward to serving you again soon.

The team Customer service

Thumbnail of user ahmeda923
Greece
1 review
0 helpful votes
  • Send Message
June 5th, 2022
Verified purchase

Excellent service and lovely staff, we received tye car real quick.

Location: JMKO01

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Ahmed

We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.

We look forward to serving you again soon.

The team Customer service

Thumbnail of user joaquimr6
Greece
1 review
0 helpful votes
  • Send Message
June 5th, 2022
Verified purchase

Location: SKGT02

Reason I chose this business:

Price and quality

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Joaquim

We are incredibly grateful that you took the time out to share your feedback with Europcar Greece. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!

We will be happy to see you again, enjoy your vacation.

Regards.
The Customer Service Team

Thumbnail of user michaelt3123
Switzerland
1 review
0 helpful votes
  • Send Message
June 5th, 2022
Verified purchase

Used Europcar@ Athens airport 3 times in April / May 2022 - everything perfect. Will be back soon.

Location: ATHT02

Reason I chose this business:

Good price and good service.

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Michael
We are incredibly grateful that you took the time out to share your feedback with Europcar Greece. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!

We look forward to serving you again soon.

Best,
Team of Europcar Greece

Thumbnail of user lzinskyid
Greece
1 review
0 helpful votes
  • Send Message
June 5th, 2022
Verified purchase

Everything was great, quality car rental service, I am very pleased with your work, thank you)))

Location: ATHC07

Thumbnail of user elenam254
Europcar G. – Europcar Greece Rep

Dear Lzinskyi
We are incredibly grateful that you took the time out to share your feedback with Europcar Greece. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!

We look forward to serving you again soon.

Best,
Team of Europcar Greece

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From the business

From October 2021, Europcar will be managed in Greece by Kinsen Hellas, which is the beginning of a new era for Europcar. Our rental stations have been recently remodeled for your convenience, and our customers can expect high-quality, consistent service.
You can explore and save more when you book online with Europcar, whether you are traveling for business or pleasure. Eco-friendly vehicles are available. Our online booking process takes just a few seconds. Our roadside assistance is available 24 hours a day. We guarantee the best price. We offer single-trip and monthly car rentals with risk reduction coverage and a free loyalty program. With Europcar, you can drive 24 hours a day.

Company Representative

Thumbnail of user elenam254
Europcar G.

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