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Europcar Greece has a rating of 4.2 stars from 1,221 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Europcar Greece most frequently mention friendly staff, good experience, and shuttle bus. Europcar Greece ranks 4th among Car Rental sites.
Helpful staff, clean car and offices. I used them the past couple of months 3 times in Athens airport, 2 in Chania for daily business trips. Strongly recommended, thanks
Horrific policy. My license from Canada updates every 5 yrs as do most across the globe. This is so for update of address and photo. According to Europcar policy if your license has a issue date of less than 1 year you can't rent a car. In my case, mine had renewed in Jan so although I have been driving for 40 years, I was given a hard time, an unbending front desk person and a delay in starting my holiday. Terrible policy. I will not rent from there again
Great service from helpful staff! Car was what we needed with plenty of luggage space.
Location: KGSO01
Needed a car for a short period.
Quick Pick up from the airport, very full but efficient service point, nice car
Location: HERT02
Partnership with the German automobile club ADAC, best price
We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.
We look forward to serving you again soon.
The team Customer service
Rental process was ok. Car is also good. Thank you.
Location: CHQT02
Thank you very much for your feedback regarding your Europcar Greece experience. We are pleased to hear that you were satisfied with the service you received.
It would be our pleasure to serve you again in the near future.
Best,
Team of Europcar Greece
Everything worked out as expected - super friendly and quick
Location: SKGT02
Thank you very much for your feedback regarding your Europcar Greece experience. We are pleased to hear that you were satisfied with the service you received.
It would be our pleasure to serve you again in the near future.
Best,
Team of Europcar Greece
People very nice.
A map with the place of Europcar would be smart
Location: ATHT02
In the airport and I had good experiences with europcar
EuroPcar is 2 minutes from the airport, Recent impeccable car and in addition hybrid
Location: JTRT02
It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.
We look forward to serving you again soon.
Best,
Europcar Greece Service Team
Very good pick up procedure, polite people, use of technology in the procedures
Location: SKGT02
Price, Name, Score
Thank you very much for your feedback regarding your Europcar Greece experience. We are pleased to hear that you were satisfied with the service you received.
It would be our pleasure to serve you again in the near future.
Best,
Team of Europcar Greece
Alan was very supportive and friendly! Great experience
Location: JMKO01
Service is convenient: people for check-in and check out are very useful!
Location: ATHT02
Price and reputation
Description of shuttle Meeting point at heraklion airport could be better... the rest was very good
Location: HERT02
Our apologies for any inconvenience caused and we greatly appreciate your feedback, since without your feedback we cannot improve our services.
It is true that since we took over the Europcar operation in Greece (01/10/2021), we have made every effort to provide our clients with exceptional travel experiences every time they use our service. However, the airport regulations prevent us from displaying any signs in the airport or arrival hall. Even though the voucher you received contained all instructions.
Looking forward to serving you again soon.
Europcar Greece Service Team
Nice team at the piraeus port Europcar office. Informations clean.
Location: ATHP01
Thank you very much for your feedback about Europcar Greece. We're glad to hear you were satisfied with our service.
It would be our pleasure to serve you again in the near future.
Best,
Team of Europcar Greece
Great experience. The employees are very polite. They knew exactly their job
Location: ATHT02
We are very grateful for your kind words regarding your experience with Europcar Greece. And for your rate
Looking forward to serving you again soon.
Europcar Greece Service Team
Very polite staff, no hidden notes, I would recommend it.
Location: ATHC07
Thank you very much for your feedback regarding your Europcar Greece experience. We are pleased to hear that you were satisfied with the service you received.
It would be our pleasure to serve you again in the near future.
Best,
Team of Europcar Greece
Kind staff, fast delivery, well arranged office, clean and in good conditions car.
Location: KLXT02
Thank you for taking the time to rate us. You play a crucial role in Europcar Greece's success. We are very passionate about creating positive travel experiences for our customers.
We look forward to serving you again soon.
The team Customer service
Great car. Fast and easy rental process.
Friendly staff.
Location: CHQT02
Reliability, pricing
Thank you very much for your feedback regarding your Europcar Greece experience. We are pleased to hear that you were satisfied with the service you received.
It would be our pleasure to serve you again in the near future.
Best,
Team of Europcar Greece
Location: ATHT02
New cars in fairs prices
Very nice and friendly staff with good english. Fast car pick up
Location: HERT02
Thank you very much for your feedback regarding your Europcar Greece experience. We are pleased to hear that you were satisfied with the service you received.
It would be our pleasure to serve you again in the near future.
Best,
Team of Europcar Greece
Location: SKGT02
Cars in Good Condition, Great Advisor und the Shop.
Thank you very much for your feedback regarding your Europcar Greece experience. We are pleased to hear that you were satisfied with the service you received.
It would be our pleasure to serve you again in the near future.
Best,
Team of Europcar Greece
Salve, giorno 17 c. M. alle ore 9:00 come da prenotazione n° ******* mi sono recato presso l'Europcar di Santorini per il ritiro dell'auto, il commesso al momento della consegna mi dice che l'auto non può consegnarmela perché sono sprovvisto di carta di credito, cerco di spiegargli che al momento della prenotazione non ho avuto nessuna difficoltà e lui infastidito conclude il discorso invitandomi a cercarmi un'altra agenzia; non potevo perdere altro tempo pertanto cerco di fargli capire che non ci sarebbero stati problemi con la carta (già utilizzata altre volte per il noleggio). Convintosi, mi ha detto che ci sarebbe stata una soluzione, pagare un ulteriore deposito di € 290,00 che mi sarebbe stato restituito al termine del noleggio. Perché nella ricevuta non sono presenti le € 33,03 della polizza n. *******/2 per la protezione assicurativa completa che ho pagato al momento della prenotazione? Le € 290,00 quando mi verranno restituite? Attendo Vs riscontro.
Location: HERT02
Pensavo fosse una società seria.
Dear Giuseppe,
We appreciate you taking the time to share your experience with Europcar Greece. As a company, we are dedicated to providing our clients with exceptional travel experiences every time they use our services. In all our rentals a security deposit will be blocked on the credit card plus the estimated cost of the rental will be charged at the time of pickup. The deposit that will be blocked on the credit card will be released by the cardholder's bank, upon notification after the vehicle returns. The estimated time of released is always depends of bank the customer use.
It will be a pleasure to hear about your travel experiences in Greece
Customer service team
Personnel arrogant. 1h d'attente d'une navette, passée 2 fois devant nous a l'aéroport en accélérant. Honteux. Réception dans une baraque et non un bureau par une personne inquisitrice, qui ferait mieux de travailler dans la police. De multiples photos du véhicule avant sa prise en main. Véhicule non coyacla demande initiale. Check out désastreux.
Location: SKGT02
Pensais que c'était une bonne compagnie
Merci d'avoir pris le temps de nous dire ce que vous pensez de nos services. Nous trouvons extrêmement utile d'écouter nos clients. Votre cas a fait l'objet d'une enquête et nous pouvons vous assurer que toutes les procédures ont été suivies avec cohérence et responsabilité. Vous avez réservé à 16h30 mais êtes arrivé à 20h10, nos collègues n'ont donc pas pu vous contacter pour vérifier votre $#*! de prise en charge. Ni votre numéro de téléphone ni votre numéro de vol n'ont été inclus dans votre réservation, nos collègues n'ont donc pas pu vous contacter concernant le $#*! de prise en charge. Nous avons pu vous aider à trouver une voiture, mais chaque réservation est pour une heure et une date spécifiques.
Nous sommes impatients de vous servir à nouveau bientôt.
L'équipe du service à la clientèle
Molto soddisfatto del servizio. Consegnata l'auto senza la consueta insistenza nel venderti garanzie aggiuntive e riconsegna senza problemi di sorta; il personale, come promesso, era disponibile già dalle 7:30 del mattino.
Rinoleggerò con Europcar perché il servizio ricevuto anche in Grecia ha confermato l'aspettativa.
Location: PVKT02
Perché conosco Europcar ed ero in vacanza in Grecia.
Soddisfatto della scelta.
It is gracious of you to share your Europcar experience in Greece with us. It is extremely meaningful to us to receive feedback from our customers. Providing high-quality travel services is our goal.
We look forward to serving you again soon.
Customer Service Team
Bon service. Mais dommage que l 'on ne puisse pas laisser la clé et la voiture en dehors des heures d'ouverture.
Pour rendre la voiture à 6:30 puisque nous prenions le bateau à 7:00 du matin, il fallait payer 37 euros supplémentaires.
Location: HERT02
It is gracious of you to share your Europcar experience in Greece with us. It is extremely meaningful to us to receive feedback from our customers. Providing high-quality travel services is our goal. Unfortunately the service of Key & Go is not working yet in Greece so we need to follow the international policy of charges an Out of Hours Pick Up / Drop off services when our stations are not in the airports.
We look forward to serving you again soon.
Customer Service Team
I lufthavnsterminalen stod en af medarbejderne fra Eurocar og viste os vejen til udleveringsstedet.
Betjeningen ved Eurocars udleveringskontor var venlig og informativt, og det bedste var, at der ikke blev forsøgt mersalg, som vi har oplevet ved mange andre biludlejningsfirmaer. Så bedste anbefaling herfra.
Location: ZTH02
Liebe Knud
Vielen Dank für die hervorragende Bewertung und das Feedback. Schön zu hören, dass Sie eine gute Erfahrung mit uns gemacht haben. Unser Team tut alles, um sicherzustellen, dass unsere Kunden den bestmöglichen Service erhalten.
Gerne bedienen wir Sie in ein paar Wochen bei Ihrer nächsten Reise an unserem brandneuen Flughafenschalter
Wir hoffen, Sie wieder zu bedienen
Das Team des Kundenservice
Suite à un problème nous sommes arrivés en $#*! pour récupérer notre voiture et ce $#*! a été accentué par l'impossibilité de trouver le comptoir Europcar, le site internet nous localisant le comptoir sur le tarmak de l'aéroport!? A l'aéroport personne au courant d'où pouvait se trouver le comptoir…J'ai appelé la plateforme Europcar qui malgré notre numéro de réservation ne savait pas à quel aéroport on se trouvait… Enfin, on vient nous chercher, le bureau était en fait un minibus sur le parking! Venant juste de dépasser les 2h de $#*! (alors que nous avions confirmé 1h avant…) notre réservation était annulée et pas de voiture pour nous! Nous avons dû attendre ensuite 45mn pour avoir une autre voiture… Donc un peu compliqué, cela aurait été plus simple si nous avions eu les infos avant!
Location: RHOT02
Gain trust and grow your business with customer reviews.
From October 2021, Europcar will be managed in Greece by Kinsen Hellas, which is the beginning of a new era for Europcar. Our rental stations have been recently remodeled for your convenience, and our customers can expect high-quality, consistent service.
You can explore and save more when you book online with Europcar, whether you are traveling for business or pleasure. Eco-friendly vehicles are available. Our online booking process takes just a few seconds. Our roadside assistance is available 24 hours a day. We guarantee the best price. We offer single-trip and monthly car rentals with risk reduction coverage and a free loyalty program. With Europcar, you can drive 24 hours a day.
We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.
We look forward to serving you again soon.
The team Customer service